A global hotel management company in business since 1919, Hilton strives to be "the world's most hospitable company by positively impacting guests, team members
Manager, Recruitment Operations Center
Location
EST (UTC-5)
Posted
23 hours ago
Salary
$77.5K - $100K / year
Seniority
Lead
No structured requirement data.
Job Description
Manager, Recruitment Operations Center
Hilton
Role Description This is your chance to be part of a Corporate Human Resources team at a top global hospitality company! As a Manager, Recruitment Operations Center (ROC), you will report directly into the Director, Recruitment Operations Center. You will partner with our business leaders to attract, retain, and develop Hilton's most important asset, our Team Members. What you'll do during a typical day: - Lead and develop a centralized team of approximately 10 recruitment professionals. - Oversee the delivery of approximately 2,000 - 3,000 hires annually across Hilton-managed hotels in North America. - Drive performance, accountability, and continuous improvement through regular review of team metrics, compliance standards, and operational efficiency. - Serve as a strategic partner to hotel and business stakeholders. - Provide market-specific recruitment counsel, aligning hiring activity with evolving workforce demands. - Ensure the team consistently delivers a high-quality experience for both candidates and business partners. - Foster a high-performing team culture by championing engagement, recognition, and professional development initiatives. - Create an inclusive and collaborative environment where team members feel valued, supported, and empowered to deliver their best work. How you'll collaborate with others: - Recruit, train and engage a team of recruitment professionals, assessing skill gaps and determining skills within the team to maximize productivity and service. - Collaborate with ROC leadership to develop and implement new procedures and support in flexing resources to continuously drive efficiencies while ensuring excellent candidate experiences for candidates and our business partners alike. Projects you'll take ownership of: - Build and maintain talent pipelines by leveraging community partnerships and educational institutions. - Support the onboarding of pre-opening and transitioning hotels into the portfolio by partnering with regional leadership and ROC stakeholders to develop tailored recruitment strategies, mobilize team resources, and ensure hiring timelines are met in line with operational deadlines. Qualifications - One (1) year experience managing teams to monitor workflow and align objectives and daily activity to business goals. - Two (2) years high-volume full-cycle recruiting experience. Requirements - BA/BS Bachelor's Degree. - One (1) year of experience working with applicant tracking systems (ATS). Oracle is preferred. - Proficient in Spanish. - One (1) year of hospitality experience. - Experience working with EEOC, ADA and employment laws. - Candidate will be based remotely in Eastern time zone. Benefits - Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program. - Own a piece of Hilton – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future. - Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents. - Personalized caregiving support – Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones. - Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care. - Mental health resources – Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP). - Generous paid time off (PTO) – Recharge, relax, and take time for what matters most. - Health & welfare benefits – From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered. - Financial security for your future – Our retirement plans make it easier to save for what's next.
Related Guides
Related Categories
Related Job Pages
More Recruitment Jobs
Talent Acquisition Intern
Weekday (YC W21)We are a Y-Combinator-backed startup building your AI-powered Recruiter Agent
• Support end-to-end recruitment for multiple clients and roles • Source candidates through LinkedIn, job portals, and other channels • Screen resumes and shortlist candidates based on role requirements • Conduct initial candidate outreach and coordinate interviews • Maintain and update candidate trackers and hiring dashboards • Follow up with candidates and ensure smooth interview coordination • Work closely with internal team members on hiring priorities • Help improve sourcing strategies and recruitment processes
Talent Acquisition Specialist
WingzWingz is a software company focused on Specialized Transportation.
• Source. Post roles and build pipelines through social media and LinkedIn, including passive sourcing for hard-to-fill positions. • Screen. Review resumes and send initial requirements (video introductions and role-specific assessments where applicable) with timely follow-ups so no candidate is left waiting. • Interview. Schedule and conduct TA interviews that respect the candidate's time and dig into what matters. • Endorse. Write clear, honest candidate profilers and endorse your best people to hiring leaders. • Coordinate. Schedule candidates with Ops Leads and Executives, and keep every stakeholder informed through to offer. • Stay connected. Attend weekly coaching, team meetings, and calibration sessions, and send a daily end-of-day report on your pipeline.
Talent Acquisition Intern
Weekday (YC W21)We are a Y-Combinator-backed startup building your AI-powered Recruiter Agent
Role Description We are looking for a Talent Acquisition Intern who is highly disciplined, process-oriented, and eager to learn recruitment in a fast-paced environment. You will work across multiple companies and roles, gaining hands-on experience in end-to-end hiring. This is a fully remote role with PPO possibilities based on performance. This is not a typical HR internship; you will work directly on live hiring mandates, interact with candidates, and learn what it takes to build teams for growing companies. If you enjoy fast-paced work, structured execution, and meaningful responsibility, this role is for you. Key Responsibilities - Support end-to-end recruitment for multiple clients and roles - Source candidates through LinkedIn, job portals, and other channels - Screen resumes and shortlist candidates based on role requirements - Conduct initial candidate outreach and coordinate interviews - Maintain and update candidate trackers and hiring dashboards - Follow up with candidates and ensure smooth interview coordination - Work closely with internal team members on hiring priorities - Help improve sourcing strategies and recruitment processes Qualifications - Excellent communication skills (spoken and written) - Process-oriented and disciplined approach to workflows - Ability to multi-task across multiple companies and roles simultaneously - Strong work ethic with an ownership mindset and reliability - MBA / PGDM / Undergraduate students interested in HR / Recruitment - Freshers with strong communication skills are welcome - Prior internship experience in HR/recruitment is a plus (not mandatory) Requirements - Must-have skills: Communication, Recruiter, Talent Acquisition - Good-to-have skills: Verbal Communication Benefits - Salary range: Rs 100000 - Rs 200000 (ie INR 1 - 2 LPA) - Location: Remote (India) - Job Type: full-time
Role Description We're hiring a Recruitment & Operations Assistant based in Islamabad or Rawalpindi to own the hands-on recruitment execution for our growing client base, while also supporting day-to-day operations tasks. You'll be posting roles through our ATS, screening applicants against defined criteria, and running first-round interviews — essentially acting as the first line of quality control for who moves forward in our hiring pipeline. This is a full-time, remote role working US Eastern Time hours (9:00 AM–5:00 PM EST), which falls in the evening/overnight in Pakistan — approximately 6:00 PM–2:00 AM PKT (during US Daylight Saving Time) or 7:00 PM–3:00 AM PKT (during US Standard Time, roughly November–March). Candidates should be fully comfortable with a permanent night shift on this schedule. Qualifications - 2–3 years of hands-on recruitment/hiring experience — sourcing, screening, and interviewing (agency or in-house) - Fluent, bilingual-level English, spoken and written — clear and professional communication is essential - Based in Islamabad or Rawalpindi, and able to work reliably from that location - Able to consistently work the EST-aligned shift (evening/overnight PKT), Monday–Friday - Comfortable using an ATS (any ATS experience is a plus — we'll train on our specific system) - Strong attention to detail and follow-through, since this role directly affects who gets hired - Self-starter who can manage a queue of candidates and tasks with minimal supervision - Comfortable with everyday tools: Google Workspace/Docs/Sheets, Zoom, Slack/WhatsApp Requirements - Post open roles through our Applicant Tracking System (ATS) using approved job descriptions and hiring criteria - Screen inbound applicants against a defined scorecard before advancing them in the pipeline - Conduct first-round interviews via video call to assess communication, experience, and role fit - Maintain accurate, up-to-date candidate records and interview notes - Coordinate interview scheduling between candidates and internal hiring stakeholders - Deliver a professional, responsive candidate experience from application through decision - Support day-to-day operations tasks as assigned — documentation, tracking, and coordination across internal teams and tools - Help maintain internal process documentation and checklists - Provide light reporting on hiring pipeline status and operations tasks - Flag issues or bottlenecks proactively rather than waiting to be asked Benefits - Direct, meaningful ownership over hiring quality — your decisions shape who joins the team - Work with an international, US/Canada-facing company from day one - Clear path to grow into a larger recruitment or operations role as Workstaff360 scales - Straightforward 30/60/90-day check-ins so you always know where you stand - Supportive, low-bureaucracy environment — you'll have real autonomy once ramped up - Competitive starting salary of PKR 70,000/month with a performance review at 90 days



