• Develop and execute the accumulations strategy aligned with organizational goals and member experience objectives • Establish roadmaps, priorities, and governance processes for accumulations initiatives • Drive continuous improvement efforts to enhance accuracy, scalability, and operational efficiency • Oversee the design, implementation, and maintenance of integrated accumulations solutions across multiple products and benefit plans • Serve as the subject matter expert for large-scale initiatives involving accumulations modernization, system integrations, and regulatory requirements • Partner with Product, Technology, Operations, and Compliance teams to define requirements and deliver solutions • Ensure successful execution of projects through planning, risk management, stakeholder engagement, and change management • Monitor accumulations performance, accuracy, and reconciliation processes • Identify and resolve complex accumulations issues affecting claims adjudication, member cost-sharing, or provider reimbursement • Establish metrics, KPIs, and reporting frameworks to measure operational effectiveness • Lead root cause analysis and corrective action efforts for accumulations-related incidents • Collaborate with Claims, Benefits Configuration, Enrollment, Finance, Actuarial, and Customer Experience teams • Partner with external vendors and technology partners to ensure seamless data exchange and integration • Serve as the primary business leader for accumulations-related initiatives and enterprise programs • Facilitate executive-level communications and provide regular updates on program status, risks, and outcomes • Ensure accumulations processes comply with applicable federal and state regulations, benefit design requirements, and organizational policies • Support audit activities and maintain documentation for accumulations controls and procedures • Establish governance standards for accumulations configuration, testing, and deployment activities

Role Description The Senior Manager, Global Inventory Deployment is critical to the success of Paula's Choice's supply chain organization. The role is responsible for leading a consolidated global team of inventory analysts and managers focused on optimizing finished goods placement across all markets while maintaining high service levels across every channel the business operates in. - Consolidate and lead the full global Inventory Deployment function as the single accountable owner of finished goods placement across all markets and channels. - Set the global inventory deployment strategy, defining global allocation policy and decision frameworks. - Make cross-market allocation decisions that optimize global inventory health. - Lead, develop, and hold accountable a consolidated global team. - Own the integration of Inventory Deployment into the global S&OP process. - Drive the transformation of the Inventory Deployment function from reactive and manual to structured and scalable. - Define and govern global North Star KPIs for inventory deployment. - Own daily global inventory execution with commercial rigor. - Lead the global Supply Signal manual approvals cycle. - Manage global expiry date and SLOB strategy. - Serve as the senior cross-functional partner for all channel leads globally. - Drive the roadmap to reduce manual platform dependency across the function. Qualifications - 7-10+ years of progressive experience in supply chain, inventory management, or inventory deployment in a multi-channel, multi-market consumer goods or beauty environment. - Demonstrated experience managing inventory across DTC, marketplace, wholesale/retail, and international channels simultaneously. - Prior experience leading a multi-person team, including management of other managers or senior analysts. - Experience working within ERP systems operationally (NetSuite strongly preferred). - Advanced Excel proficiency; Power BI or equivalent BI tool experience for operational reporting. - Familiarity with Smartsheet or equivalent tracker-based tools. - Master’s degree – Business or Supply Chain preferred. - APICS CPIM or CSCP certification a plus. Requirements - Ability to handle long periods of both sitting and screen time. - Travel requirements: Up to 20%. Benefits - Generous paid time off, including time off to volunteer. - Learning and development resources to support personal and professional growth. - Wellness benefits like meditation app memberships, product discounts, and free samples of products. - Most roles are fully remote. - Great location for hybrid or fully onsite roles in Seattle’s International District. - Dog-friendly office. Company Description Paula’s Choice, a global skincare leader founded in 1995, empowers individuals to define beauty on their own terms through science-backed products. Our mission comes to life through four core values: - Build Trust: We set the standard for skincare, transparency, and shared knowledge. - Be Bold: We lead through innovation and by challenging the status quo. - Act with Kindness: We operate with respect and care—for our customers, colleagues, and the planet. - Create Community: We believe in the power of connection.

Role Description At Coretelligent, our Service Delivery Managers are strategic partners who ensure clients receive exceptional service, proactive guidance, and measurable value from their managed services investment. As the primary post-sale relationship owner, you'll serve as the operational quarterback for an assigned portfolio of clients, partnering across service delivery, engineering, security, projects, and leadership to deliver a seamless client experience. This role blends client relationship management, operational oversight, and strategic planning. You'll monitor account health, lead service reviews, manage escalations, identify opportunities for continuous improvement, and drive long-term client retention while ensuring contracted services are delivered effectively. The ideal candidate understands the pace and complexity of an MSP environment, communicates confidently with both technical and executive stakeholders, and enjoys solving problems through collaboration, accountability, and proactive client engagement. Remote (U.S) | Exempt | Reports to Manager, Service Delivery What You’ll Do: - Serve as the primary post-sale relationship owner for an assigned portfolio of managed services clients, building trusted relationships across technical and executive stakeholders. - Own the overall client experience by coordinating across Service Desk, Engineering, Projects, CoreArmor, Field Services, and other internal teams to ensure successful service delivery. - Develop and maintain Client Health Plans, account roadmaps, and ongoing service strategies that improve client outcomes and strengthen long-term partnerships. - Monitor account health through ticket trends, service metrics, escalations, client feedback, and operational dashboards to proactively identify risks and opportunities. - Lead recurring service reviews, executive business reviews, and strategic planning conversations aligned to each client's business objectives. - Own service escalations from initiation through resolution, ensuring timely communication, clear expectations, and successful outcomes. - Review client environments to identify operational improvements, technology recommendations, service enhancements, and opportunities to expand the value Coretelligent delivers. - Partner with leadership to develop retention strategies, recovery plans for at-risk accounts, and continuous improvement initiatives across the client portfolio. - Ensure contracted services are delivered in alignment with Statements of Work (SOWs), service level agreements (SLAs), and client expectations. - Maintain accurate account documentation, health plans, reporting, and client activity within ServiceNow, CRM, and other operational platforms. - Contribute to process improvements, documentation standards, and operational best practices that enhance both the client and employee experience. Qualifications - 3–7+ years of experience in Managed Services (MSP), Service Delivery, Technical Account Management, Customer Success, IT Operations, or a similar client-facing technology role. - Experience managing a portfolio of clients while building trusted relationships with technical teams, operational stakeholders, and executive leadership. - Strong understanding of managed services delivery, including service operations, ticket lifecycle, escalation management, SLAs, and client health management. - Ability to interpret contracts, Statements of Work (SOWs), and service commitments while ensuring client expectations remain aligned with service delivery. - Strong business acumen with the ability to identify operational improvements, mitigate risk, and proactively strengthen long-term client relationships. - Excellent communication, presentation, and relationship-building skills with the ability to confidently engage both technical and non-technical audiences. - Demonstrated ability to manage multiple priorities, adapt to changing business needs, and remain organized within a fast-paced, high-touch client environment. - Experience partnering cross-functionally with engineering, service delivery, projects, cybersecurity, and leadership teams to drive successful client outcomes. - Experience with ServiceNow, ConnectWise, Autotask, Salesforce, or similar IT service management (ITSM) and CRM platforms preferred. - Technical understanding of infrastructure, cloud services, cybersecurity, Microsoft technologies, and managed IT environments strongly preferred. - ITIL Foundation certification or similar service management experience is a plus. Benefits - Health, Dental, & Vision - Flexible Spending Account (FSA) - 401k - Health Reimbursement Account (HRA) - Health Savings Account (HSA) - Life Insurance - Disability Insurance - Paid Parental Leave - Holiday Pay - Flexible Vacation & Sick Days Perks - Observed company holidays, including a day off on your birthday - Flexible vacation - Spot bonuses for demonstrated excellence - Community and social events - Learning and development - Flexible working life - $100 well-being allowance - Other health & wellness perks

Role Description Fetch is looking for a Creative Activation Manager, Partner to bring our most innovative custom partner programs to life. This role sits within The Rewards Lab (TRL)—where brands go to unlock the next big ideas in engagement, loyalty, and commerce. As the Creative Activation Manager for bespoke partner programs, you'll own the execution and delivery of custom campaigns from commercial handoff through launch, ensuring every program is creatively compelling, operationally excellent, scalable, and delivers on the promise sold to our partners. This role blends creative production, cross-functional program leadership, and operational rigor to transform ambitious ideas into best-in-class partner experiences. You'll lead activation across Sales, GTM, Product, Creative, Marketing, Fetch Creator Club, agencies, and external partners, independently driving complex programs and continuously improving how TRL delivers custom campaigns at scale. This is a full-time role that can be held from one of our US offices or remotely in the United States. Qualifications - 5+ years of experience in creative program management, production, or project management supporting a revenue-driving advertising, partnerships, or go-to-market organization. - Proven experience leading complex programs or campaigns end-to-end, ideally involving both pre-sale strategy and post-sale execution. - Strong communication, presentation, and stakeholder management skills; comfortable building decks, shaping partner-facing narratives, leading partner discussions, and aligning cross-functional teams. - Experience leading multi-channel campaign activation across product, creator, social, email, push, and other digital marketing channels. - Thrives in a fast-paced, high-growth environment and enjoys building new processes, creating structure from ambiguity, and continuously improving how teams work. Requirements - Own end-to-end activation of bespoke partner programs, coordinating partners across Sales, GTM, TRL Creative Strategy, Product, Marketing, and Fetch Creator Club from commercial handoff through launch. - Serve as the creative activation manager for advertising partners, resolving issues without escalation while ensuring every program is delivered with excellence and aligned to partner commitments. - Proactively identify execution risks and drive cross-functional alignment to keep complex partner programs moving forward. - Acts as a trusted partner to cross-functional stakeholders, leading execution timelines and communication across multiple concurrent campaigns and programs. - Partner with the Fetch Creator Club team to activate creator-led commercial campaigns and integrate creator workstreams into broader partner programs. - Build and maintain scalable activation playbooks, templates, and workflows that improve consistency across programs and support long-term execution. - Evaluate activation feasibility for custom partner campaigns or programs and translate sold concepts into executable activation plans. - Align activation requirements, production needs, and delivery plans with partner objectives while ensuring alignment to strategy and brand standards. - Lead activation intake and requirements gathering across Sales, GTM, Product, Creative Strategy, and TRL to establish clear ownership before execution begins. - Define activation scope, milestones, and timelines that support successful campaign delivery and clear cross-functional ownership. - Build cross-functional alignment before launch to reduce downstream execution challenges and improve delivery readiness. - Manage timelines, deliverables, creative quality assurance, and cross-functional execution to ensure every campaign is delivered on time and as sold. - Lead cross-functional execution with internal creative teams, Fetch Creator Club, external studios, and production partners to bring custom programs to life with quality and consistency. - Evaluate campaign execution, capture key learnings, and use campaign performance, audience insights, and experimentation to improve future partner activations. Benefits - At Fetch, we offer competitive compensation packages including base, equity, and benefits to the exceptional folks we hire. - The base salary range for this position is [$117,000 - $137,000]. - Discover our benefits and how our employees live rewarded at https://fetch.com/careers .