Role Description The Lead Project Manager is the primary single point of contact for large-scale deployments with significant complexity, unique requirements or that qualify as a “Special”. They will be responsible for planning, organizing and managing the customer's implementation to meet scope, timing and budget expectations and overall project outcomes. This role participates in and leads the completion of complex solutions to meet customer needs & is engaged according to PMO criteria and standards. This is a work from home position within the U.S. Main Responsibilities - Develop, plan and manage implementation of activities for highly complex projects/programs for external/internal customers throughout their lifecycle. - Accountable for timely project completion and delivery. - Analyzes work plans and schedules and develops project progress and status reports (including executive status updates). - Responsible for resource requirements/allocation. - Coordinate and facilitate project meetings. - Develop and distribute timely meeting minutes, to include track/manage action items and verify they are incorporated into the program schedule and that deliverables are met on time. - Assess/Manage risk, impacts and potential alternatives and escalate as required to the appropriate level of management. - Set program objectives and establish clear measures to successfully define and meet project deliverables and timelines. Utilize the change control process to track schedule changes. - Acts as project team leader & accountable for successful overall project completion. - Through partnership with other staff organizations, define Key Performance Indicators (KPI), training, process standards, policies, and procedures associated with complex projects. - Ensure adherence to project related policies and processes. - Reiterate scope, roles/responsibilities and schedule on a regular basis and provide team members a single point of contact for all project issues. - Employs judgment to make business decisions about things that will impact the project, customer or company and has the authority to stop activities from proceeding when continuing to move forward would have a negative impact. - Responsible for identifying and ensuring participation of all required internal and vendor resources to ensure the on-time delivery of sold services within budgetary guidelines. - Negotiates due dates based on resource/network availability to maintain Lumen’s profitability and to meet customer requirements. - Acts as customer facing single point of contact during the life of the project. Often dedicated to strategic global customers for repeat business. - Identifies additional sales opportunities and engages Sales organization as appropriate. Performance in part, is measured based on customer surveys completed upon delivery of services. - Understands project goals and objectives as it relates to customer’s business strategies and long-term needs. Deliverables include project assessment, team formation, schedule preparation, status/jeopardy reports, risk analysis, project status reports, and post implementation analysis. - Acts as mentor and team leader to other teammates. Qualifications - Minimum: Bachelor’s Degree and/or 5+ years of related experience. - Implementation experience with multiple of the following technologies: DWDM, Transport/Waves, MPLS, Managed Services, Voice (PRI, SIP, Porting, etc.), Security, SD WAN, Managed Enterprise Services, Meraki. - Preferred: Implementation experience with more than one of the following technologies: DWDM, Transport/Waves, MPLS, Managed Services, Voice (PRI, SIP, Porting, etc.), Security, SD WAN, Managed Enterprise Services, Meraki, etc. - Experience leading multiple complex projects in the technology industry. - Project Management Professional or PRINCE2 Certification. - 6+ years in project management experience. Compensation This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. - $84,629 - $112,838 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, WY. - $88,860 - $118,480 in these states: CO, HI, MI, MN, NC, NH, NV, OR, RI. - $93,092 - $124,122 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, WA. Benefits - Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing.

Role Description The Supply Chain Project Senior Specialist is responsible for supporting strategic projects across the Supply Chain Network. The Senior Specialist will assist with in-depth business reviews, prepare presentations for management, and support initiatives with Engineering, Fulfillment, Logistics, and Human Resources. The ideal candidate must understand the strategic vision to help drive ideas for growth, while excelling at the tactical level by analyzing data and solving problems. This position is under the Supply Chain Project Management Office. - Assists in managing project deliverables and maintaining project frameworks. - Collaborates effectively within cross-functional project teams. - Contributes to the development of the Project Management Plan (Charter, Schedule Baseline, Cost Baseline, etc.). - Helps identify stakeholders and document their specific requirements. - Assists in identifying, documenting, and tracking project risks and mitigation strategies. - Supports the monitoring of the project timeline and tracking the critical path. - Aids in developing and executing the project communication plan. - Supports and helps track the change request process. Qualifications - Passion for working in a fast-paced project management environment. - Supply Chain experience required. - Experience supporting project management initiatives or a track record of contributing to successful supply chain projects. - Strong relationship-building skills with cross-functional teams to deliver results through excellent partnership and communication. - High level of attention to detail with the ability to manage multiple tasks, adjust priorities, and work in a continuously changing environment to meet critical deadlines. - Highly motivated, self-sufficient, and able to operate with moderate supervision. - Bachelor’s degree or higher required. - All applicants must be eligible to work in the United States without the need for visa sponsorship. Requirements - All applicants must be eligible to work in the United States without the need for visa sponsorship. Benefits - Pay Range: USD $48,000.00 - USD $80,000.00 /Yr.

Role Description Supports the delivery of customer implementation projects by coordinating setup activities, tracking progress, and facilitating communication across internal teams and client stakeholders. Works directly with clients and project teams to assist with onboarding activities, manage access coordination, support data-related tasks, document processes, and help facilitate or coordinate training sessions for users. Tracks project tasks, timelines, and deliverables, ensuring accurate documentation and clear communication throughout the project lifecycle. Identifies and documents project issues or risks and escalates them to project managers or technical teams for resolution. Captures client feedback and helps drive continuous improvement of processes, documentation, and service delivery. Provides coordination support for both remote and on-site implementations as needed. Qualifications - Bachelor’s degree or equivalent experience - 0–2 years of experience in project coordination, customer support, or administrative roles - Strong organizational and time management skills - Excellent written and verbal communication skills - Ability to manage multiple tasks and priorities in a fast-paced environment - Basic understanding of project management concepts - Ability to collaborate effectively with cross-functional teams - Willingness to learn new systems, tools, and processes - Proficiency with Microsoft Office 365 tools Requirements - Support multiple concurrent customer implementation projects - Track and maintain project plans, timelines, and key milestones - Coordinate meetings, capture notes, and track action items and owners - Communicate project status, updates, and next steps to customers and internal teams - Assist with onboarding activities including access setup and scheduling for clients - Support documentation of project processes, workflows, and deliverables - Track project risks, issues, and dependencies; escalate as needed - Coordinate with technical and non-technical teams to support issue resolution - Maintain accurate project records in internal systems - Support continuous improvement efforts through documentation and feedback Benefits - Diversity and Inclusion as guiding values - Supportive culture for employee growth and development

• Assist All Elements of Routine Projects (90%) • Project Coordination - Collaborate with the Project Manager to oversee project schedules, track milestones, and manage workflow to ensure timely delivery of project phases • Act as a liaison between internal teams, clients, and contractors to facilitate seamless communication and resolve issues promptly • Maintain project documentation and organize files, ensuring all stakeholders have access to the most current information • Construction Administration - Manage and distribute RFIs, submittals, transmittals, and other project-related documentation • Monitor construction progress by maintaining logs and tracking contractor inquiries or responses • Revit and Technical Support - Assist with Revit tasks, including creating, editing, and maintaining design models and drawings • Meeting and Communication Support - Prepare meeting agendas, take detailed notes, and distribute summaries with clear action items and deadlines • Proactive Task Management - Anticipate project needs by identifying potential risks, bottlenecks, or inefficiencies and suggesting solutions to keep the project on track