Harbor Freight Tools

Role Description The Sr. Analyst, Omni will be responsible for managing special customer orders that happen through website orders, customer home delivery, or future store pickup. This position performs a variety of tasks to help facilitate these orders and coordinate with partners in Harbor Freight’s stores, transportation, customer service, and other teams. To help coordinate future orders, the Omnichannel Sr. Analyst will help monitor, build reporting tools, and complete analyses to track our inventory levels across our distribution centers and supply chain to understand how to action and help support our customer orders. This position requires individuals to be detail-oriented with an ability to multi-task to fulfill customer orders within targeted delivery dates. Lastly, this individual will help with special projects and other tasks that will help the Omnichannel team and inventory department achieve its goals. Duties and Responsibilities - Support daily interaction with and management of customer orders that need to be shipped directly to customers or for future store pickup. - Tracking incoming inventory and building tools/reporting for Omnichannel orders in order to provide updates to partners on expected customer fulfillment dates. - Build and maintain new tools, reporting, and processes that support inventory and Omnichannel KPI’s. - Participate in processes to update or design new data systems that help distribute daily reports through Databricks, Tableau, Excel, and other tools. - Track weekly order changes and note reason codes for customer order delays. - Able to present findings to peers, partners, or leadership with concise and actionable insights. - Collaborate with multiple business partners in inventory, logistics, contact center, and other teams. - Uncover and action on continuous improvement opportunities to drive the department forward and improve KPIs. - Develop and manage projects with identifiable critical paths, clear tasks, and major milestones to improve team and department results. - Able to adapt quickly to changing retail business needs that best support our customers and internal partners. - Always maintains a Customer Focus and keeps any decision & action with Customer-first mentality. - Additional Duties as assigned by management. - Regular Attendance is required. Requirements - Staff supervision and development: No - Decision making: Creates policies and resolves problems - Travel: Up to 5% - Flex Designation: Anywhere Benefits - The anticipated salary range for this position is $73,600 – $110,400 depending on location, knowledge, skills, education and experience. - This position is also eligible for an annual discretionary bonus. - Comprehensive and competitive benefits to Associates (and their families) such as medical, dental, vision, life insurance, short-term and long-term disability. - Eligible Associates are able to enroll in our company’s 401k plan. - Associates will accrue paid time off up to 236 hours per year (inclusive of PTO, floating holidays, and paid holidays). - Paid sick time up to 80 hours per year unless otherwise required by law.

Role Description The Compensation Analyst supports the design, implementation, administration, and continuous improvement of Harbor Freight's compensation programs. This role conducts market pricing, job evaluation, compensation analysis, and salary administration activities to ensure competitive, equitable, and compliant pay practices across the organization. The Compensation Analyst partners closely with Human Resources, Talent Acquisition, Finance, HRIS, and business leaders to provide compensation recommendations, support annual compensation planning processes, analyze market trends, and deliver actionable insights that support compensation-related decisions. The role requires strong analytical capabilities, attention to detail, business acumen, and a working knowledge of compensation principles and practices. Duties and Responsibilities - Compensation Administration - Administer compensation programs, policies, and processes in accordance with company guidelines and compensation philosophy. - Review and evaluate compensation actions, including new hire offers, promotions, transfers, market adjustments, and organizational changes. - Ensure compensation recommendations align with internal equity, external competitiveness, and budget considerations. - Serve as a compensation resource to Human Resources, Talent Acquisition, and business leaders. - Compensation Analytics and Reporting - Analyze compensation, workforce, and market data to identify trends, opportunities, and areas of risk. - Develop reports, dashboards, and presentations to communicate compensation metrics and recommendations to leadership. - Utilize HRIS and reporting tools to support compensation analyses, audits, and decision-making. - Prepare ad hoc analyses and business cases to support compensation initiatives and organizational priorities. - Annual Compensation Planning - Support the administration and execution of annual and mid-year compensation planning cycles, including merit increases, promotional increases, and incentive programs. - Validate compensation data and ensure accurate implementation of approved compensation actions. - Provide analytical support and reporting throughout the compensation planning process. - Job Evaluation and Market Pricing - Conduct job analyses and evaluations to determine appropriate job classifications, salary grades, and compensation ranges. - Perform market pricing analyses using compensation surveys and labor market data to assess external competitiveness. - Review market trends and provide recommendations regarding salary structures, pay ranges, and compensation practices. - Assist in maintaining job architecture, salary structures, and compensation frameworks. - Compliance and Governance - Support compliance with applicable federal, state, and local compensation regulations, including FLSA and pay transparency requirements. - Conduct compensation audits and analyses to ensure adherence to company policies and compensation guidelines. - Maintain confidentiality and security of sensitive employee and compensation data. - Process Improvement and Support - Develop and maintain standard operating procedures, documentation, and compensation-related workflows. - Participate in compensation projects and process improvement initiatives designed to enhance program effectiveness and operational efficiency. - Recommend enhancements to compensation tools, reporting capabilities, and administrative processes. - Additional Responsibilities - Collaborate effectively across Harbor Freight. - Provide support on special projects and other duties as assigned. - Exercise sound judgment when handling sensitive or complex compensation issues. Scope - Staff supervision and development: No - Decision making: - Exercises independent judgment within established compensation guidelines, policies, and procedures. - Makes recommendations regarding compensation actions, market pricing, and program administration. - Travel: Up to 5% - Flex Designation: Anywhere Salary and Benefits - The anticipated salary range for this position is $69,500 – $104,200 depending on location, knowledge, skills, education, and experience. - This position is also eligible for an annual discretionary bonus. - We offer comprehensive and competitive benefits to Associates (and their families) such as: - Medical, dental, vision, life insurance. - Short-term and long-term disability. - Eligible Associates can enroll in our company’s 401k plan. - Associates will accrue paid time off up to 236 hours per year (inclusive of PTO, floating holidays, and paid holidays). - Paid sick time up to 80 hours per year unless otherwise required by law.

Role Description The Sourcing Specialist will work collaboratively with various individuals within the department as well as other departments to achieve company product development and sourcing objectives. Experience in hardline products, product development, and factory evaluations with overseas manufacturers are essential. This individual must be deadline oriented and excel in multi-tasking a variety of pending projects. Willingness to learn is essential for success and, in conjunction with strong communication and collaboration with multiple groups throughout our business, provides a chance to make a big impact and offers opportunity for career growth. - Learn and attain fingertip knowledge of product base. - Develop a detailed understanding of HFT’s multiple databases and how they’re connected to ensure data alignment. - Assist department in building a strategic vendor base for prioritized HFT categories. - Develop assessment skills to determine a vendor’s ability to ship on time, provide quality goods, and produce their products at costs that meet the economic requirements of HFT. - Learn the HFT methodology to find, evaluate, and select vendors to supply products that are sold by HFT. - Cross-functionally support product line transitions from sourcing of viable vendors through product costing, sampling, and quality testing in our own laboratories. - Learn the HFT methodology to identify new products that would enhance the HFT mix and how to propose them to the cross-functional team by triangulating data from the vendor, portfolio, and market landscape. - Work within urgency and deadline requirements. - Collaborate closely with merchandising and packaging, quality and manuals, and sourcing teams on a daily basis to serve enterprise objectives and understand the total impact of any actions. Qualifications - Experience in hardline products and product development. - Ability to evaluate factory capabilities and performance. - Strong communication and collaboration skills. - Deadline oriented and capable of multi-tasking. - Willingness to learn and adapt. Requirements - Travel: 15-30% Overseas. - Location: HQ Corporate. Benefits - Anticipated salary range: $87,600 – $131,500 depending on location, knowledge, skills, education, and experience. - Eligible for an annual discretionary bonus. - Comprehensive and competitive benefits including medical, dental, vision, life insurance, short-term and long-term disability. - Eligible Associates can enroll in the company’s 401k plan. - Accrue paid time off up to 236 hours per year (inclusive of PTO, floating holidays, and paid holidays). - Paid sick time up to 80 hours per year unless otherwise required by law.

Role Description The Sourcing Manager has an understanding of quality as it relates to evaluating vendor viability, production line setup, and the products themselves to meet company requirements. They work collaboratively with the quality department as well as the marketing and pricing teams to hit targets and deadlines. Specific hardline product experience, product development, sourcing, and manufacturing is necessary to be successful in this role. This role requires dynamic involvement with multiple groups throughout our business, provides a chance to make a big impact, and offers opportunities for career growth. Duties and Responsibilities - Build a strategic vendor base for prioritized HFT categories - Assess a vendor’s ability to ship on time, provide quality goods, and to produce their products at costs that meet the economic requirements of HFT - Find, evaluate, and select vendors to supply products that are sold in HFT’s retail stores - Drive product line transitions from sourcing of viable vendors through product costing, sampling, and quality testing in our own laboratories - Establish second sources that allow HFT to provide its customers with the same product from different vendors, while maintaining form, function, specifications, and cost. The product differences from second sources should be indiscernible to our customers. - Identify new products that would enhance the HFT mix - Provide competitor insight through discussions with vendors and first-hand knowledge - Complete all sourcing activities in a timely manner and drive efficiencies whenever possible - 40-60% overseas travel - Collaborate closely with merchandising and packaging, quality and manuals, and sourcing teams on a daily basis to serve enterprise objectives and understand total impact of any actions Qualifications - Specific hardline product experience - Product development experience - Sourcing experience - Manufacturing experience Requirements - Staff supervision and development — Yes - Organization Scope: Global Sourcing - US, Shanghai and Taiwan - Location — Remote Benefits - Anticipated salary range: $117,300 – $176,000 depending on location, knowledge, skills, education, and experience - Eligible for an annual discretionary bonus - Comprehensive and competitive benefits for Associates (and their families) such as medical, dental, vision, life insurance, short-term and long-term disability - Eligible Associates can enroll in the company’s 401k plan - Accrue paid time off up to 236 hours per year (inclusive of PTO, floating holidays, and paid holidays) - Paid sick time up to 80 hours per year unless otherwise required by law

Service Desk Analyst Retail - Remote 26677 Agoura Road Calabasas CA Job Description IT Retail Service Desk Analyst provides guidance, assistance, coordination, and follows up on questions, incidents or problems of systems applications, hardware, and software installed or maintained in our environment. Primarily, this IT Retail Service Desk Analyst role is to provide Tier I support, on a variety of issues, to end users. This individual will apply proven communication, technical, and problem-solving skills to provide second tier technical support. They will respond to a number of channels including tickets, phone calls, email, and face-to-face requests. They will document, track, and monitor issues to promote a timely resolution. Duties and Responsibilities - Answer incoming calls, email, voicemail, and document, troubleshoot and resolve or escalate incident tickets from end users and retail stores to resolve hardware, and application/software issues within the POS system (Epicor), desktops, servers, printers, and other mission-critical systems. - Analyze the source of problems reported, locate trends, and recommend measures that would minimize or eliminate future occurrences. - Help train others and document knowledge for self help (Tier 0), as well as Tier I and Tier II - Identify and learn appropriate software applications used and supported by the organization. - Demonstrate and apply an understanding of best-practices and business processes by implementing, and owning the following: - Proactive management of outages and issues - Active ownership and transition of technical issues - Knowledge Management and dissemination of information. Participate in maintaining and updating bulletins, knowledge bases, and frequently asked questions resources on the IT intranet to assist in problem resolution. - Knowledge in Problem Management, Asset Management, Change and Configuration management. - Ensure quality of service through: - Insuring that all pertinent end user identification information, including name, department, contact information, and nature of problem or issue is documented. - Responding to requests in a friendly, confident and professional manner - Assists in the research and identification of root causes and systemic issues. Works with management to evaluate documented resolutions and analyze trends for ways to prevent repeated future problems. - Creating support and notification documentation. - Raise individual and team performance level by: - Achieving daily performance and service level goals - Providing recommendations to management for improvement and compliance - Complying with all operating procedures and guidelines - Demonstrating excellence in the execution and handling of incident management and problem resolution. - Providing guidance and mentoring to other members of the team. Scope - Staff supervision and development: No - Decision making: No - Travel: Up to 5% - Flex Designation: Anywhere The anticipated range for this position is $20.91 - $ 31.30 per hour depending on location, knowledge, skills, education and experience. In addition, we offer comprehensive and competitive benefits to Associates (and their families) such as early access to pay, medical, dental, vision, life insurance, short-term and long-term disability. Eligible Associates are able to enroll in our company’s 401k plan. Associates will accrue paid time off up to 236 hours per year (inclusive of PTO, floating holidays, and paid holidays). Paid sick time up to 80 hours per year unless otherwise required by law. Requirements Education and Experience - 4 Year / Bachelors Degree, technical diploma or university degree in the field of computer science, information systems - At least 1 years related experience, or 3 years equivalent work experience. - Preferred 2-3 years experience working in a high call volume, time sensitive environment for a large company, supporting users in a technical support environment, preferably for a retail company Skills - Skills (Required) - Technical diploma or university degree in the field of computer science, information systems with at least 1 years related experience, or 3 years equivalent work experience. - Preferred  2-3 years experience working in a high call volume, time sensitive environment for a large company, supporting users in a technical support environment, preferably for a retail company. - Experience working in a team-oriented, collaborative environment. - Possess knowledge of commonly-used concepts, practices, and procedures in an IT Service Desk Retail Support setting. - 2 year troubleshooting VPN, broadband and wireless issues – deleted - Hands-on knowledge of and experience with retail, POS, enterprise or desktop applications. - Proven experience with troubleshooting principles, methodologies, and issue resolution techniques is required. - Excellent written, oral, interpersonal, and presentational skills. - Ability to conduct research into incident and problem management, as well as technical application issues is required - Ability to present ideas in business-friendly and user-friendly language is required. - A+, HDI Helpdesk or technical certifications preferred. - Must be self-motivated and directed. - Occasional local travel to stores. - Able to sit for extended periods of time. - Dexterity of hands and fingers to operate a computer keyboard, mouse, and to handle other computer components. - Able to lift and transporting of moderately heavy objects, such as computers and peripherals. Physical Requirements - Corporate - Remote general office environment requiring ability to: *Stand, walk, sit for extended periods of time . *Speak and listen to others in person and over the phone and video conferencing. *Use keyboard and read from computer screen and reports. *The ability to lift up to 15 lbs. Safety - Must be able to perform this job safely in accordance with standard operating procedures and good manufacturing practices, without endangering the health or safety of self or others.     About Harbor Freight Tools We’re a 45 year-old, $8 billion national tool retailer with the energy, enthusiasm, and growth potential of a start-up. We have over 1,600 stores in 48 states across the country and are opening several new locations every week. We offer our customers more than 7,000 tools and accessories, from hand tools and generators to air and power tools, from shop equipment to automotive tools. We provide our customers with the right tool for the right job at the right price, always delivering quality and value. Position Type Full Time

Role Description The Senior Lead Engineer will be responsible for providing technical leadership to develop best-in-class products that deliver premium performance at a great market value. As an individual contributing team member in the Quality Assurance group, the Lead Engineer coordinates efforts of a global product team, including domestic and overseas colleagues as well as vendors. Delivery of the highest level of product functionality, quality, and speed to market is critical in the success of this position. Successful execution of duties requires a balance of driving to meet aggressive project goals while maintaining high standards of professionalism and collaborative partnership with other valued team members. Duties and Responsibilities - Driving Schedules: Read schedules and drive project tasks to completion with urgency. Identifies actions that accelerate completion with acceptable risk. - Support Vendor Selection and Enhancement: Provide project specifications and global sourcing in selection of factories for development & manufacturing. Audits issues through factory corrective actions. Provides recommendations to improve vendor capability. - Organization: Optimizes work flow to improve efficiency. - Adaptation: Sense of urgency, collaborative team style, and adapts to changes in priorities. - Defining Product Specifications: Knowledge of market landscape, corporate objectives, and product needs to communicate expectations to vendors for quotation and development. - Quality Assurance: High standards of quality for each product for customer satisfaction. Measures success by online reviews and returns %. - Product Testing: Supports testing group by preparing test methods, instructions, and plans. Updates test protocols. Reviews reports, interacts with test team, generates appropriate corrective action plans. - Completion of tasks: Complete multiple parallel tasks. Works with time constraints and deliver on multiple advanced tasks. Creates processes that enhance task completion. Mindful of how completion affects others. - Inspections: Update and publish list of items to be inspected. Works with overseas inspection team to identify inspection process improvement areas and create solutions to improve quality. - Mature Product Support: Support complaint handling group in resolving product complaints by analyzing product and market comparisons. Read and respond to customer reviews directly and through FAQs. Review product and related literature to identify root causes and viable solutions. Drive corrective actions. - Individual Contribution: Actively completes assignments as an individual contributor to 25 or more projects with elevated complexity. Assists manager with tasks assigned to manager. - Teamwork: Ability to work collaboratively in a team setting with various departments and outside parties such as Global Sourcing, Merchant, Asia teams, and vendors. Understands how their work, and the way they work, affect others. - Visibility and Escalation to Leadership: Provides constant and timely updates on project status and systems improvements to manager, cross functional team, and leadership team using appropriate communication methods. Anticipates events and prepares leadership in advance. - Management Responsibilities: Models responsible behavior and coaches others in their work. - Decision Making: Works independently and exercises independent judgment and good decision-making skills. Solves project and system problems with little support. Leverages collaborative culture and escalations, understanding when and how to appropriately involve others. - Reliability: Consistently present, attentive and engaged in daily operations to effectively reach defined goals. - Safety Mindedness: Understand and be involved in workplace safety to ensure all employees follow safety rules and procedures. Requirements - Staff supervision and development: No - Decision making - Travel: Up to 25% - Flex Designation: Anywhere

Title: Instructional Designer - Remote Location: Calabasas, California, 91302 United States 26677 Agoura Road Job Description The Instructional Designer designs and develops engaging, learner centered training solutions that support Associate performance and business outcomes. This role collaborates with subject matter experts and stakeholders to analyze learning needs, creates effective instructional content, and continuously improves learning experiences across multiple modalities. The ideal candidate brings strong foundational instructional design skills, hands on experience with Articulate Storyline, and a high aptitude for learning new tools, technologies, and business concepts. Duties and Responsibilities - Learning Strategy & Analysis: - Partner with stakeholders and SMEs to identify learning objectives and performance gaps. - Translate business requirements into clear learning goals, instructional strategies, and learning experiences. - Apply adult learning principles and basic learning science to instructional decisions. - Design & Development: - Design and develop instructionally sound learning solutions adhering to internal processes and established design standards - Develop solutions across modalities including: - Interactive eLearning courses using Articulate Storyline (minimum 2 years of hands on experience). - Instructor led and virtual training materials - Microlearning, job aids, videos, and blended solutions - Utilize additional tools such as Articulate Rise, Vyond, InDesign, or other Adobe Creative Cloud applications as appropriate. - Ensure materials are accessible, inclusive, and aligned with basic WCAG 2.1 standards. - Technology & Platforms: - Publish and maintain learning content in LMS/LXP platforms. - Apply basic standards such as SCORM and/or xAPI when publishing content. - Troubleshoot course issues and collaborate with LMS administrators as needed. - Demonstrate willingness and ability to quickly learn new authoring tools and learning technologies. - Collaboration & Project Support: - Work collaboratively with project leads, SMEs, and peers to understand project goals, processes, and details while meeting timelines and quality standards. - Participate in design reviews, revisions, and quality assurance checks. - Lead effective meetings with SMEs/stakeholders to communicate progress, risks, and recommendations clearly and professionally. - Partners with Sr. Instructional Designer and Support Team for complex initiatives. - Maintain and update project and task status in Monday.com to manage workload effectively and ensure accurate tracking of learning assets within the content library. - Evaluation & Continuous Improvement: - Support evaluation of learning effectiveness through learner feedback, assessments, and completion data. - Update and improve content based on feedback, business changes, and performance insights. - Maintain version control and documentation for assigned learning assets. - Professional Growth & Learning Mindset: - Demonstrate a strong aptitude for learning new content, tools, and instructional methods. - Stay informed about instructional design trends, emerging tools, and best practices. - Actively seek and apply feedback to improve design quality and efficiency. Scope - Staff supervision and development: No - Decision making: - Makes design decisions within defined standards; escalates risks or issues as appropriate. - Travel: Up to 5% - Flex Designation: Anywhere The anticipated salary range for this position is $69,500 – $104,200 depending on location, knowledge, skills, education and experience. This position is also eligible for an annual discretionary bonus. In addition, we offer comprehensive and competitive benefits to Associates (and their families) such as medical, dental, vision, life insurance, short-term and long-term disability. Eligible Associates are able to enroll in our company’s 401k plan. Associates will accrue paid time off up to 236 hours per year (inclusive of PTO, floating holidays, and paid holidays). Paid sick time up to 80 hours per year unless otherwise required by law. Requirements Education and Experience - Bachelor's Degree preferred, preferably in Education, Instructional Design, or related subject preferred. - 2–4 years of experience in an instructional design or learning development role, including at least 2 years of hands on experience using Articulate Storyline to build custom e learning. Demonstrated ability to quickly learn new tools, systems, and subject matter, with experience developing digital learning solutions for corporate, customer service, or operational environments preferred. Skills - Required Skills: - Proficiency in Articulate Storyline (minimum 2 years). - Solid understanding of instructional design fundamentals and adult learning principles. - Strong written and visual communication skills. - Ability to manage multiple priorities and meet deadlines. - High learning agility and curiosity. - Preferred Skills: - Experience with Vyond, InDesign, or other Adobe Creative Cloud applications. - Familiarity with LMS platforms and e learning standards (SCORM/xAPI). - Exposure to accessibility and inclusive design practices. - Basic project coordination or agile development experience. - Core Competencies: - Learner Centered Design - Continuous Learning & Adaptability - Attention to Detail & Quality - Collaboration & Communication - Creative Problem Solving Physical Requirements Corporate - Remote - General office environment requiring ability to: - Stand, walk, sit for extended periods of time . - Speak and listen to others in person and over the phone and video conferencing. - Use keyboard and read from computer screen and reports. - The ability to lift up to 15 lbs. Safety Must be able to perform this job safely in accordance with standard operating procedures and good manufacturing practices, without endangering the health or safety of self or others. About Harbor Freight Tools We’re a 45 year-old, $8 billion national tool retailer with the energy, enthusiasm, and growth potential of a start-up. We have over 1,600 stores in 48 states across the country and are opening several new locations every week. We offer our customers more than 7,000 tools and accessories, from hand tools and generators to air and power tools, from shop equipment to automotive tools. We provide our customers with the right tool for the right job at the right price, always delivering quality and value.

Role Description The Human Resource Administrator is responsible for maintaining the entire employee life cycle from onboarding to unemployment. Maintains all files and documents ensuring the company remains compliant with all state and federal regulations. - Supports the administration and coordination of electronic employee personnel files adhering to company-wide policies and procedures - Organizes and maintains confidential files and records - Responsible for reviewing and ensuring accurate completion of new hire paperwork - Process eligibility requests for internal transfers, promotions, rehires and demotions - Process changes in employee status including employee transfers, wage changes and employee personal information updates - Maintain corrective actions and separation documentation for unemployment claims and legal requests - Answer all requests via multiple communication methods (phone calls, emails, tickets, etc.) for all areas of the organization - Responsible for completing subpoenas and employee verification requests - Responsible for maintaining I-9 & E-Verify file integrity - Perform general clerical duties including filing, printing, photocopying, faxing and mailing in office as needed - Utilize multiple systems and screens throughout the course of work day - Ability to work in a fast-paced high transaction environment - Other duties as assigned Requirements - Staff supervision and development: No - Decision Making – Limited - Travel: Up to 5% - Flex Designation: Anywhere Benefits - The anticipated range for this position is $19.86 – $29.86 per hour depending on location, knowledge, skills, education and experience - Comprehensive and competitive benefits to Associates (and their families) such as early access to pay - Medical, dental, vision, life insurance - Short-term and long-term disability - Eligible Associates are able to enroll in our company’s 401k plan - Associates will accrue paid time off up to 236 hours per year (inclusive of PTO, floating holidays, and paid holidays) - Paid sick time up to 80 hours per year unless otherwise required by law Company Description

Role Description - Project Management - Driving Schedules: Ability to read schedules and to drive project tasks to timely completion with a sense of urgency. Able to identify and recommend actions that accelerate completion with acceptable risk. - Support Vendor Selection and Enhancement: Provide clear project specifications and assist global sourcing in assessment and selection of factories for development and manufacturing capabilities. Participate in audits and address issues through factory corrective actions. - Organization: Strong organizational ability with attention to detail. Optimizes work flow to improve efficiency. - Adaptation: Must possess sense of urgency, collaborative team style, and ability to quickly adapt to changes in priorities. - Defining Product Specifications: Utilize knowledge of market landscape, corporate objectives, and product needs to define and communicate clear expectations to vendors for quotation and development. - Quality Assurance: Upholds high standards of quality for each product to ensure customer satisfaction and long term reliability. Measures success by online customer reviews and returns %. - Product Testing: Supports testing group by preparing appropriate test methods, instructions, and plans. Proactively updates test protocols. Reviews reports, interacts with test team, and generates appropriate corrective action plans. - Completion of tasks: Ability to absorb, prioritize, and complete multiple parallel tasks. Works well under time constraints and can deliver on multiple advanced tasks in a fast-paced environment. Mindful of how completion affects others. - Inspections: Update and publish list of items to be inspected to ensure product inspections are focused on the most important items. Proactively works with overseas inspection team to identify inspection process improvement areas and create solutions to improve inspection quality. - Mature Product Support: Support complaint handling group in resolving product complaints by analyzing product and market comparisons. Read and respond to customer reviews directly and through FAQs. Review product and related literature to identify root causes and viable solutions. Drive corrective actions. - Individual Contribution: Actively completes assignments as an individual contributor to 25 or more projects with moderate complexity. Assists manager with tasks assigned to manager. - Teamwork: Ability to work collaboratively in a team setting with various departments and outside parties such as Global Sourcing, Merchant, Asia teams, and vendors. Understands how their work, and the way they work, affect others. - Visibility and Escalation to Leadership: Provides constant and timely updates on project status and systems improvements to manager, cross functional team, and leadership team using appropriate communication methods. Anticipates events and prepares leadership in advance. - Management Responsibilities: Models responsible behavior and coaches others in their work. - Decision Making: Works independently and exercises independent judgment and good decision-making skills. Solves project and system problems with little support. Leverages collaborative culture and escalations, understanding when and how to appropriately involve others. - Reliability: Consistently present, attentive and engaged in daily operations to effectively reach defined goals. - Safety Mindedness: Understand and be involved in workplace safety to ensure all employees follow safety rules and procedures. Qualifications - Staff supervision and development - Travel: Up to 25% - Flex Designation: Anywhere Requirements - The anticipated salary range for this position is $117,300 – $176,000 depending on location, knowledge, skills, education and experience. - This position is also eligible for an annual discretionary bonus. Benefits - Comprehensive and competitive benefits to Associates (and their families) such as medical, dental, vision, life insurance, short-term and long-term disability. - Eligible Associates are able to enroll in our company’s 401k plan. - Associates will accrue paid time off up to 236 hours per year (inclusive of PTO, floating holidays, and paid holidays). - Paid sick time up to 80 hours per year unless otherwise required by law.

Trade Compliance Specialist - Remote 176781BR 26677 Agoura Road Calabasas CA Job Description The Trade Compliance Specialist is responsible for pre-importation reviews and post-importation audits/actions for applicable regulatory requirements and associated tariffs as well as risk and cost mitigation, thereof. The role reports to the Manager Trade Compliance Manger in the Imports Department and will work closely with Import Operations, Corporate Social Responsibility, Global Sourcing, Product Compliance, Quality Assurance, Legal, Accounting, Security, and Transportation to ensure compliance to all applicable rules and regulations of imported product as well as supply chain security and UFLPA guidelines.  May involve travel, domestic & international. Duties and Responsibilities - Provide compliance guidance and support while mitigating risks and costs for all aspects of Imports including, but not limited to, product classification, country of origin determination, trade agreements, marking, labeling (product and packaging), antidumping procedures/cases, other government agency requirements, and transportation requirements in accordance to Code of Federal Regulations and all other applicable rules and regulations   - Maintain accuracy, completeness, and alignment of product-related import data in all systems  - Perform audits and assess internal procedures and systems to maintain status in the CTPAT Trade Compliance program (formerly known as Importer Self-Assessment) - Execute, monitor, and report annually on global security initiatives for Customs Trade Partnership Against Terrorism program - Provide support for Import Operations and all CBP as well as PGA transactions - Initiate reconciliation of entry discrepancies, PSCs as necessary and prepare/submit protests as required - Request U.S. Customs binding rulings and prepare Department of Commerce scope inquiries - Keep updated on all U.S. Customs and other government agency compliance changes in regulations - Maintain and develop other compliance tracking tools and documented procedures - Read, analyze and interpret complex documents - Additional duties as assigned Scope (Required) - Supervises staff – None - Financial Scope – Action taken effect duties/tariffs paid - Organizational Scope – As part of the Global Sourcing Division, will need to work closely with the rest of Global Sourcing, as well as Product Compliance, Quality Assurance, Legal, Costing, Security, and Transportation - Decision Making – Decisions made as a team with input from other Trade Compliance Specialists - Travel – Domestic and international travel may be required. The anticipated salary range for this position is $69,500– $104,200 depending on location, knowledge, skills, education and experience. This position is also eligible for an annual discretionary bonus. In addition, we offer comprehensive and competitive benefits to Associates (and their families) such as medical, dental, vision, life insurance, short-term and long-term disability. Eligible Associates are able to enroll in our company’s 401k plan. Associates will accrue paid time off up to 236 hours per year (inclusive of PTO, floating holidays, and paid holidays). Paid sick time up to 80 hours per year unless otherwise required by law. Requirements Job Qualifications – Education and Experience (Required) - Bachelor’s degree in International Relations, International Business, or other related studies highly preferred - Customs broker license - Minimum 3-5 years experience with customs house broker and/or importer (experience with both is preferred) - Must have strong working knowledge of HTSUS, CFRs, CBP directives and bulletins - Understanding of the import process from point of origin, shipping, entry and post entry processes and procedures - Proficiency utilizing spreadsheets to analyze large data sets - Effective communication, verbal and written Physical Requirements General office environment requiring ability to: - stand, walk, sit for extended periods of time - speak and listen to others in person and over the phone - use keyboard and read from computer screen and reports - lift up to 45 lbs. About Harbor Freight Tools We’re a 45 year-old, $8 billion national tool retailer with the energy, enthusiasm, and growth potential of a start-up. We have over 1,600 stores in 48 states across the country and are opening several new locations every week. We offer our customers more than 7,000 tools and accessories, from hand tools and generators to air and power tools, from shop equipment to automotive tools. We provide our customers with the right tool for the right job at the right price, always delivering quality and value.