Harbor Freight Tools

Service Desk Analyst Retail - Remote 26677 Agoura Road Calabasas CA Job Description IT Retail Service Desk Analyst provides guidance, assistance, coordination, and follows up on questions, incidents or problems of systems applications, hardware, and software installed or maintained in our environment. Primarily, this IT Retail Service Desk Analyst role is to provide Tier I support, on a variety of issues, to end users. This individual will apply proven communication, technical, and problem-solving skills to provide second tier technical support. They will respond to a number of channels including tickets, phone calls, email, and face-to-face requests. They will document, track, and monitor issues to promote a timely resolution. Duties and Responsibilities - Answer incoming calls, email, voicemail, and document, troubleshoot and resolve or escalate incident tickets from end users and retail stores to resolve hardware, and application/software issues within the POS system (Epicor), desktops, servers, printers, and other mission-critical systems. - Analyze the source of problems reported, locate trends, and recommend measures that would minimize or eliminate future occurrences. - Help train others and document knowledge for self help (Tier 0), as well as Tier I and Tier II - Identify and learn appropriate software applications used and supported by the organization. - Demonstrate and apply an understanding of best-practices and business processes by implementing, and owning the following: - Proactive management of outages and issues - Active ownership and transition of technical issues - Knowledge Management and dissemination of information. Participate in maintaining and updating bulletins, knowledge bases, and frequently asked questions resources on the IT intranet to assist in problem resolution. - Knowledge in Problem Management, Asset Management, Change and Configuration management. - Ensure quality of service through: - Insuring that all pertinent end user identification information, including name, department, contact information, and nature of problem or issue is documented. - Responding to requests in a friendly, confident and professional manner - Assists in the research and identification of root causes and systemic issues. Works with management to evaluate documented resolutions and analyze trends for ways to prevent repeated future problems. - Creating support and notification documentation. - Raise individual and team performance level by: - Achieving daily performance and service level goals - Providing recommendations to management for improvement and compliance - Complying with all operating procedures and guidelines - Demonstrating excellence in the execution and handling of incident management and problem resolution. - Providing guidance and mentoring to other members of the team. Scope - Staff supervision and development: No - Decision making: No - Travel: Up to 5% - Flex Designation: Anywhere The anticipated range for this position is $20.91 - $ 31.30 per hour depending on location, knowledge, skills, education and experience. In addition, we offer comprehensive and competitive benefits to Associates (and their families) such as early access to pay, medical, dental, vision, life insurance, short-term and long-term disability. Eligible Associates are able to enroll in our company’s 401k plan. Associates will accrue paid time off up to 236 hours per year (inclusive of PTO, floating holidays, and paid holidays). Paid sick time up to 80 hours per year unless otherwise required by law. Requirements Education and Experience - 4 Year / Bachelors Degree, technical diploma or university degree in the field of computer science, information systems - At least 1 years related experience, or 3 years equivalent work experience. - Preferred 2-3 years experience working in a high call volume, time sensitive environment for a large company, supporting users in a technical support environment, preferably for a retail company Skills - Skills (Required) - Technical diploma or university degree in the field of computer science, information systems with at least 1 years related experience, or 3 years equivalent work experience. - Preferred  2-3 years experience working in a high call volume, time sensitive environment for a large company, supporting users in a technical support environment, preferably for a retail company. - Experience working in a team-oriented, collaborative environment. - Possess knowledge of commonly-used concepts, practices, and procedures in an IT Service Desk Retail Support setting. - 2 year troubleshooting VPN, broadband and wireless issues – deleted - Hands-on knowledge of and experience with retail, POS, enterprise or desktop applications. - Proven experience with troubleshooting principles, methodologies, and issue resolution techniques is required. - Excellent written, oral, interpersonal, and presentational skills. - Ability to conduct research into incident and problem management, as well as technical application issues is required - Ability to present ideas in business-friendly and user-friendly language is required. - A+, HDI Helpdesk or technical certifications preferred. - Must be self-motivated and directed. - Occasional local travel to stores. - Able to sit for extended periods of time. - Dexterity of hands and fingers to operate a computer keyboard, mouse, and to handle other computer components. - Able to lift and transporting of moderately heavy objects, such as computers and peripherals. Physical Requirements - Corporate - Remote general office environment requiring ability to: *Stand, walk, sit for extended periods of time . *Speak and listen to others in person and over the phone and video conferencing. *Use keyboard and read from computer screen and reports. *The ability to lift up to 15 lbs. Safety - Must be able to perform this job safely in accordance with standard operating procedures and good manufacturing practices, without endangering the health or safety of self or others.     About Harbor Freight Tools We’re a 45 year-old, $8 billion national tool retailer with the energy, enthusiasm, and growth potential of a start-up. We have over 1,600 stores in 48 states across the country and are opening several new locations every week. We offer our customers more than 7,000 tools and accessories, from hand tools and generators to air and power tools, from shop equipment to automotive tools. We provide our customers with the right tool for the right job at the right price, always delivering quality and value. Position Type Full Time

Role Description The Senior Lead Engineer will be responsible for providing technical leadership to develop best-in-class products that deliver premium performance at a great market value. As an individual contributing team member in the Quality Assurance group, the Lead Engineer coordinates efforts of a global product team, including domestic and overseas colleagues as well as vendors. Delivery of the highest level of product functionality, quality, and speed to market is critical in the success of this position. Successful execution of duties requires a balance of driving to meet aggressive project goals while maintaining high standards of professionalism and collaborative partnership with other valued team members. Duties and Responsibilities - Driving Schedules: Read schedules and drive project tasks to completion with urgency. Identifies actions that accelerate completion with acceptable risk. - Support Vendor Selection and Enhancement: Provide project specifications and global sourcing in selection of factories for development & manufacturing. Audits issues through factory corrective actions. Provides recommendations to improve vendor capability. - Organization: Optimizes work flow to improve efficiency. - Adaptation: Sense of urgency, collaborative team style, and adapts to changes in priorities. - Defining Product Specifications: Knowledge of market landscape, corporate objectives, and product needs to communicate expectations to vendors for quotation and development. - Quality Assurance: High standards of quality for each product for customer satisfaction. Measures success by online reviews and returns %. - Product Testing: Supports testing group by preparing test methods, instructions, and plans. Updates test protocols. Reviews reports, interacts with test team, generates appropriate corrective action plans. - Completion of tasks: Complete multiple parallel tasks. Works with time constraints and deliver on multiple advanced tasks. Creates processes that enhance task completion. Mindful of how completion affects others. - Inspections: Update and publish list of items to be inspected. Works with overseas inspection team to identify inspection process improvement areas and create solutions to improve quality. - Mature Product Support: Support complaint handling group in resolving product complaints by analyzing product and market comparisons. Read and respond to customer reviews directly and through FAQs. Review product and related literature to identify root causes and viable solutions. Drive corrective actions. - Individual Contribution: Actively completes assignments as an individual contributor to 25 or more projects with elevated complexity. Assists manager with tasks assigned to manager. - Teamwork: Ability to work collaboratively in a team setting with various departments and outside parties such as Global Sourcing, Merchant, Asia teams, and vendors. Understands how their work, and the way they work, affect others. - Visibility and Escalation to Leadership: Provides constant and timely updates on project status and systems improvements to manager, cross functional team, and leadership team using appropriate communication methods. Anticipates events and prepares leadership in advance. - Management Responsibilities: Models responsible behavior and coaches others in their work. - Decision Making: Works independently and exercises independent judgment and good decision-making skills. Solves project and system problems with little support. Leverages collaborative culture and escalations, understanding when and how to appropriately involve others. - Reliability: Consistently present, attentive and engaged in daily operations to effectively reach defined goals. - Safety Mindedness: Understand and be involved in workplace safety to ensure all employees follow safety rules and procedures. Requirements - Staff supervision and development: No - Decision making - Travel: Up to 25% - Flex Designation: Anywhere

Title: Instructional Designer - Remote Location: Calabasas, California, 91302 United States 26677 Agoura Road Job Description The Instructional Designer designs and develops engaging, learner centered training solutions that support Associate performance and business outcomes. This role collaborates with subject matter experts and stakeholders to analyze learning needs, creates effective instructional content, and continuously improves learning experiences across multiple modalities. The ideal candidate brings strong foundational instructional design skills, hands on experience with Articulate Storyline, and a high aptitude for learning new tools, technologies, and business concepts. Duties and Responsibilities - Learning Strategy & Analysis: - Partner with stakeholders and SMEs to identify learning objectives and performance gaps. - Translate business requirements into clear learning goals, instructional strategies, and learning experiences. - Apply adult learning principles and basic learning science to instructional decisions. - Design & Development: - Design and develop instructionally sound learning solutions adhering to internal processes and established design standards - Develop solutions across modalities including: - Interactive eLearning courses using Articulate Storyline (minimum 2 years of hands on experience). - Instructor led and virtual training materials - Microlearning, job aids, videos, and blended solutions - Utilize additional tools such as Articulate Rise, Vyond, InDesign, or other Adobe Creative Cloud applications as appropriate. - Ensure materials are accessible, inclusive, and aligned with basic WCAG 2.1 standards. - Technology & Platforms: - Publish and maintain learning content in LMS/LXP platforms. - Apply basic standards such as SCORM and/or xAPI when publishing content. - Troubleshoot course issues and collaborate with LMS administrators as needed. - Demonstrate willingness and ability to quickly learn new authoring tools and learning technologies. - Collaboration & Project Support: - Work collaboratively with project leads, SMEs, and peers to understand project goals, processes, and details while meeting timelines and quality standards. - Participate in design reviews, revisions, and quality assurance checks. - Lead effective meetings with SMEs/stakeholders to communicate progress, risks, and recommendations clearly and professionally. - Partners with Sr. Instructional Designer and Support Team for complex initiatives. - Maintain and update project and task status in Monday.com to manage workload effectively and ensure accurate tracking of learning assets within the content library. - Evaluation & Continuous Improvement: - Support evaluation of learning effectiveness through learner feedback, assessments, and completion data. - Update and improve content based on feedback, business changes, and performance insights. - Maintain version control and documentation for assigned learning assets. - Professional Growth & Learning Mindset: - Demonstrate a strong aptitude for learning new content, tools, and instructional methods. - Stay informed about instructional design trends, emerging tools, and best practices. - Actively seek and apply feedback to improve design quality and efficiency. Scope - Staff supervision and development: No - Decision making: - Makes design decisions within defined standards; escalates risks or issues as appropriate. - Travel: Up to 5% - Flex Designation: Anywhere The anticipated salary range for this position is $69,500 – $104,200 depending on location, knowledge, skills, education and experience. This position is also eligible for an annual discretionary bonus. In addition, we offer comprehensive and competitive benefits to Associates (and their families) such as medical, dental, vision, life insurance, short-term and long-term disability. Eligible Associates are able to enroll in our company’s 401k plan. Associates will accrue paid time off up to 236 hours per year (inclusive of PTO, floating holidays, and paid holidays). Paid sick time up to 80 hours per year unless otherwise required by law. Requirements Education and Experience - Bachelor's Degree preferred, preferably in Education, Instructional Design, or related subject preferred. - 2–4 years of experience in an instructional design or learning development role, including at least 2 years of hands on experience using Articulate Storyline to build custom e learning. Demonstrated ability to quickly learn new tools, systems, and subject matter, with experience developing digital learning solutions for corporate, customer service, or operational environments preferred. Skills - Required Skills: - Proficiency in Articulate Storyline (minimum 2 years). - Solid understanding of instructional design fundamentals and adult learning principles. - Strong written and visual communication skills. - Ability to manage multiple priorities and meet deadlines. - High learning agility and curiosity. - Preferred Skills: - Experience with Vyond, InDesign, or other Adobe Creative Cloud applications. - Familiarity with LMS platforms and e learning standards (SCORM/xAPI). - Exposure to accessibility and inclusive design practices. - Basic project coordination or agile development experience. - Core Competencies: - Learner Centered Design - Continuous Learning & Adaptability - Attention to Detail & Quality - Collaboration & Communication - Creative Problem Solving Physical Requirements Corporate - Remote - General office environment requiring ability to: - Stand, walk, sit for extended periods of time . - Speak and listen to others in person and over the phone and video conferencing. - Use keyboard and read from computer screen and reports. - The ability to lift up to 15 lbs. Safety Must be able to perform this job safely in accordance with standard operating procedures and good manufacturing practices, without endangering the health or safety of self or others. About Harbor Freight Tools We’re a 45 year-old, $8 billion national tool retailer with the energy, enthusiasm, and growth potential of a start-up. We have over 1,600 stores in 48 states across the country and are opening several new locations every week. We offer our customers more than 7,000 tools and accessories, from hand tools and generators to air and power tools, from shop equipment to automotive tools. We provide our customers with the right tool for the right job at the right price, always delivering quality and value.

Role Description The Human Resource Administrator is responsible for maintaining the entire employee life cycle from onboarding to unemployment. Maintains all files and documents ensuring the company remains compliant with all state and federal regulations. - Supports the administration and coordination of electronic employee personnel files adhering to company-wide policies and procedures - Organizes and maintains confidential files and records - Responsible for reviewing and ensuring accurate completion of new hire paperwork - Process eligibility requests for internal transfers, promotions, rehires and demotions - Process changes in employee status including employee transfers, wage changes and employee personal information updates - Maintain corrective actions and separation documentation for unemployment claims and legal requests - Answer all requests via multiple communication methods (phone calls, emails, tickets, etc.) for all areas of the organization - Responsible for completing subpoenas and employee verification requests - Responsible for maintaining I-9 & E-Verify file integrity - Perform general clerical duties including filing, printing, photocopying, faxing and mailing in office as needed - Utilize multiple systems and screens throughout the course of work day - Ability to work in a fast-paced high transaction environment - Other duties as assigned Requirements - Staff supervision and development: No - Decision Making – Limited - Travel: Up to 5% - Flex Designation: Anywhere Benefits - The anticipated range for this position is $19.86 – $29.86 per hour depending on location, knowledge, skills, education and experience - Comprehensive and competitive benefits to Associates (and their families) such as early access to pay - Medical, dental, vision, life insurance - Short-term and long-term disability - Eligible Associates are able to enroll in our company’s 401k plan - Associates will accrue paid time off up to 236 hours per year (inclusive of PTO, floating holidays, and paid holidays) - Paid sick time up to 80 hours per year unless otherwise required by law Company Description

Trade Compliance Specialist - Remote 176781BR 26677 Agoura Road Calabasas CA Job Description The Trade Compliance Specialist is responsible for pre-importation reviews and post-importation audits/actions for applicable regulatory requirements and associated tariffs as well as risk and cost mitigation, thereof. The role reports to the Manager Trade Compliance Manger in the Imports Department and will work closely with Import Operations, Corporate Social Responsibility, Global Sourcing, Product Compliance, Quality Assurance, Legal, Accounting, Security, and Transportation to ensure compliance to all applicable rules and regulations of imported product as well as supply chain security and UFLPA guidelines.  May involve travel, domestic & international. Duties and Responsibilities - Provide compliance guidance and support while mitigating risks and costs for all aspects of Imports including, but not limited to, product classification, country of origin determination, trade agreements, marking, labeling (product and packaging), antidumping procedures/cases, other government agency requirements, and transportation requirements in accordance to Code of Federal Regulations and all other applicable rules and regulations   - Maintain accuracy, completeness, and alignment of product-related import data in all systems  - Perform audits and assess internal procedures and systems to maintain status in the CTPAT Trade Compliance program (formerly known as Importer Self-Assessment) - Execute, monitor, and report annually on global security initiatives for Customs Trade Partnership Against Terrorism program - Provide support for Import Operations and all CBP as well as PGA transactions - Initiate reconciliation of entry discrepancies, PSCs as necessary and prepare/submit protests as required - Request U.S. Customs binding rulings and prepare Department of Commerce scope inquiries - Keep updated on all U.S. Customs and other government agency compliance changes in regulations - Maintain and develop other compliance tracking tools and documented procedures - Read, analyze and interpret complex documents - Additional duties as assigned Scope (Required) - Supervises staff – None - Financial Scope – Action taken effect duties/tariffs paid - Organizational Scope – As part of the Global Sourcing Division, will need to work closely with the rest of Global Sourcing, as well as Product Compliance, Quality Assurance, Legal, Costing, Security, and Transportation - Decision Making – Decisions made as a team with input from other Trade Compliance Specialists - Travel – Domestic and international travel may be required. The anticipated salary range for this position is $69,500– $104,200 depending on location, knowledge, skills, education and experience. This position is also eligible for an annual discretionary bonus. In addition, we offer comprehensive and competitive benefits to Associates (and their families) such as medical, dental, vision, life insurance, short-term and long-term disability. Eligible Associates are able to enroll in our company’s 401k plan. Associates will accrue paid time off up to 236 hours per year (inclusive of PTO, floating holidays, and paid holidays). Paid sick time up to 80 hours per year unless otherwise required by law. Requirements Job Qualifications – Education and Experience (Required) - Bachelor’s degree in International Relations, International Business, or other related studies highly preferred - Customs broker license - Minimum 3-5 years experience with customs house broker and/or importer (experience with both is preferred) - Must have strong working knowledge of HTSUS, CFRs, CBP directives and bulletins - Understanding of the import process from point of origin, shipping, entry and post entry processes and procedures - Proficiency utilizing spreadsheets to analyze large data sets - Effective communication, verbal and written Physical Requirements General office environment requiring ability to: - stand, walk, sit for extended periods of time - speak and listen to others in person and over the phone - use keyboard and read from computer screen and reports - lift up to 45 lbs. About Harbor Freight Tools We’re a 45 year-old, $8 billion national tool retailer with the energy, enthusiasm, and growth potential of a start-up. We have over 1,600 stores in 48 states across the country and are opening several new locations every week. We offer our customers more than 7,000 tools and accessories, from hand tools and generators to air and power tools, from shop equipment to automotive tools. We provide our customers with the right tool for the right job at the right price, always delivering quality and value.

Role Description The ETL Developer will be responsible for the scripts and processes required to extract, transform, clean and move data and metadata so they can be loaded into a data warehouse, data mart or operational data store. Reads, analyzes and digests what the company wants to accomplish with its data, and designs the best possible ETL process around those goals. - Work with business requirements to identify and understand source data systems; provide resolutions to all data issues and coordinate with data analyst to validate all requirements, perform interviews with all users and developers. - Map source system data to data warehouse tables. - Provides analysis, design and development utilizing BI tools. Debugs and resolves data errors. - Develop and perform tests and validate all data flows and prepare all ETL processes according to business requirements and incorporate all business requirements into all design specifications. - Define and capture metadata and rules associated with ETL processes. - Adapt ETL processes to accommodate changes in source systems and new business user requirements. - Analyze business requirements holistically and as they relate to the ETL process, research, evaluate and recommend alternative solutions. - Collaborate with all developers and business users to gather required data and execute all ETL programs and scripts on systems and implement all data warehouse activities and prepare reports for same. - Provide support and maintenance on ETL processes and documentation. - Working with Informatica cloud software, create simple data flow. - Build partnerships across the application, business, and infrastructure teams. - Strive to continuously improve the software delivery processes and practices. - Champion company standards and best practices. - Perform other duties or responsibilities as necessary or assigned. - Regular Attendance is required. Requirements - Staff supervision and Development – No - Decision Making – Provides data for decision support, Provides consultation or expert advice - Travel – Less than 10% Benefits - The anticipated salary range for this position is $98,500– $147,800 depending on location, knowledge, skills, education and experience. - This position is also eligible for an annual discretionary bonus. - Comprehensive and competitive benefits to Associates (and their families) such as medical, dental, vision, life insurance, short-term and long-term disability. - Eligible Associates are able to enroll in our company’s 401k plan. - Associates will accrue paid time off up to 236 hours per year (inclusive of PTO, floating holidays, and paid holidays). - Paid sick time up to 80 hours per year unless otherwise required by law. Company Description

Role Description Buyer II is responsible for purchasing and negotiating materials, equipment, and supplies from vendors. Buyer II assists departments in the evaluation of goods and services as needed; ensures that customers' expectations and requirements are met; and resolves conflicts concerning materials or services. Buyer II is familiar with standard concepts, practices, and procedures within the procurement field and relies on experience and judgment to plan and accomplish goals to perform a variety of tasks. A certain degree of creativity and latitude is required. Essential Duties and Responsibilities - Follow corporate and divisional procurement guidelines and policies. - Extrapolates the business/operational requirements from internal parties and interprets into a value engineered solution/strategy that fulfills these requirements with minimal oversight from Sr Buyer. - Partners with business, understands SOW requirements, and develops and drives Procurement timelines meeting all applicable deadlines. - Prepares and manages RFI/RFQ/RFP with minimal input from Sr Buyer. - Simultaneously manages multiple projects and ensures deliverables. - Confers with suppliers to obtain product or service information, such as price, availability, and delivery schedule. - Evaluates supplier quotes against market rates to determine most desirable suppliers. - Negotiates commercial and legal terms in partnership with Legal/Business to facilitate contracts with suppliers. - Consistent communication with outside suppliers and internal parties. - Prepares comprehensive financial cost analysis. - Provides synopsis to senior management and provides constant updates on their progress. - Recommends the best course of action with facts and extensive research and analysis. - Prepares and approves purchase orders through corporate systems. - Reviews invoices for accuracy by matching to Purchase Orders. - Tracks performance through company procurement and inventory systems; reviews regularly with manager. - Ensures supplier compliance and supplier management. - Assist in supplier dispute resolutions. - Other duties as assigned. Qualifications - Supervisory Responsibility – No - Organizational Scope – Works with various departments and outside parties - Responsible for maintaining Confidential Information - Yes - Travel – Less than 10% - Equipment Used – computer, printer, copier, fax Requirements - The anticipated salary range for this position is $73,600 – $110,400 depending on location, knowledge, skills, education and experience. - This position is also eligible for an annual discretionary bonus. Benefits - Comprehensive and competitive benefits to Associates (and their families) such as medical, dental, vision, life insurance, short-term and long-term disability. - Eligible Associates are able to enroll in our company’s 401k plan. - Associates will accrue paid time off up to 236 hours per year (inclusive of PTO, floating holidays, and paid holidays). - Paid sick time up to 80 hours per year unless otherwise required by law.

Role Description The IT Business Analyst is responsible for business and systems analysis functions supporting his/her assigned applications. Apply proven analytical, communication and problem-solving skills to help maximize the benefit of IT investments, turning functional business requirements into effectively designed solutions. This includes: - Gathering and analyzing data in support of business cases - Leading system projects for business units - Building systems requirements - Providing application support - Managing external software vendors Duties and Responsibilities: - Oversee the daily performance and operation of enterprise-level software applications - Perform budgeting, quality control, research, purchasing of assets or software, contract negotiation and management - Act as a liaison between technology teams, support teams, business units, and senior management - Collaborate with project managers, solutions architects and project sponsors to determine project scope - Meet with decision makers, systems owners, and end users to define business requirements and systems goals - Document functional business requirements and interpret into system designs - Analyze and determine root-cause for reported system issues - Conduct research into emerging application development software products, languages, and standards - Utilize standard templates to accurately and concisely write requirement and functional specifications - Review and analyze the effectiveness and efficiency of existing systems - Prepare and deliver reports, recommendations, or alternatives addressing existing and potential problem areas - Collaborate in the planning, design, development, and deployment of new applications and enhancements - Coordinate and perform in-depth tests, including system, integration, and customer acceptance - Manage and track the status of requirements throughout the project lifecycle - Work independently on projects and analysis - Maintain reference documentation for audit purposes - Perform other duties as assigned - Nights and weekends as required Requirements - Staff supervision and development: No - Decision making: Provides data for decision making - Travel: Up to 5% - Flex Designation: Anywhere Benefits - Anticipated salary range: $73,600–$110,400 depending on location, knowledge, skills, education, and experience - Eligible for an annual discretionary bonus - Comprehensive and competitive benefits for Associates (and their families) including: - Medical, dental, vision, life insurance - Short-term and long-term disability - 401k plan enrollment for eligible Associates - Accrual of paid time off up to 236 hours per year (inclusive of PTO, floating holidays, and paid holidays) - Paid sick time up to 80 hours per year unless otherwise required by law Company Description

Role Description The Associate Project Manager, Enterprise Project Management will assist with managing a portfolio of projects to support our exciting development of new products from conception to launch; including design, testing, packaging, and manufacturing. The APM will work on the project management team and liaise with various levels and departments across the entire organization to ensure that these collaborative and interactive projects move forward. Building and maintaining relationships with key stakeholders, including: - Category Management - Global Sourcing - Quality Assurance - Packaging & Branding - Manuals - External Vendors is a critical aspect of this role. Duties and Responsibilities - Partner with Project Manager and Project Management Director to: - Assist with project and program planning, organization and management. - Assist with project maintenance, revisions and issue resolution. - Assist with development of presentation material for meetings. - Collaborate with stakeholders at various levels to proactively manage tasks. - Analyze and resolve project roadblocks and communication within projects. - Manage Vendor communication for packaging and manuals proof collection tasks and revisions. - Optimization of timing between product, packaging and manuals; ownership of end to end timing of internal approvals for manuals and structural packaging. - Build and maintain reports as specified by Project Managers, Project Management Directors. - Assist with projects and system administration for PM team as needed. - Evaluate and escalate project risks / delays to the project manager. - Ensure critical information is accurate and consistent for various teams. - Assume other duties and PM responsibilities as needed or assigned by manager. Requirements - Organizational Scope – All US locations/Single Category/Region/District/Distribution Center - Location—Remote Benefits - The anticipated salary range for this position is $69,500 – $104,200 depending on location, knowledge, skills, education and experience. - This position is also eligible for an annual discretionary bonus. - Comprehensive and competitive benefits to Associates (and their families) such as: - Medical - Dental - Vision - Life insurance - Short-term and long-term disability - Eligible Associates are able to enroll in our company’s 401k plan. - Associates will accrue paid time off up to 236 hours per year (inclusive of PTO, floating holidays, and paid holidays). - Paid sick time up to 80 hours per year unless otherwise required by law. Company Description

Role Description The role of the Associate Merchant is to support the Merchant team’s growth initiatives by developing strategies, project plans, and execution through project management, marketing, pricing, packaging, and product development. - Analyze, research, and support retail assortment and category reviews. - Coordinate promotional plans to drive gross profit, average basket, and increased sales per sq. ft. with key business leaders and stakeholders. - Responsible for refining and executing promotional plans including direct mail, digital, social, and in-store marketing. - Determine impacts of pricing, various promotions, store placement, off-shelf merchandising, and new product launches as it relates to the product category performance. - Analyze business trends to make strategic business recommendations to drive growth. - Research and understand customer and market trends as it relates to optimizing category performance to make strategic business recommendations. - Assist Merchant team and Space Planning Department in roll out of new programs. - Collaborate with product development, brand, and packaging teams as well as with business partners within the Inventory Department for sales and promotional planning. - Ability to evaluate and build business plans as it relates to marketing, pricing, product development, and product merchandising. - Participate and track transition process across all relative departments. - Develop, analyze, and draw conclusions and make recommendations to management team for process improvement opportunities, ideas to increase sales, and other ways to improve the business and organization. - Exercise judgment to prioritize and communicate to meet and exceed project deadlines and commitments. - Ability to multitask and direct multiple projects simultaneously. - Juggles competing deadlines and objectives. - Identify critical tasks and makes decisions on appropriate prioritization. - Comfortable presenting to business leaders and management. - Strong attention to detail. Qualifications - Staff supervision and development – No - Decision Making – Provides data for decision support - Travel – 5-10% - Location – Remote | Anywhere Benefits - The anticipated salary range for this position is $87,600 – $131,500 depending on location, knowledge, skills, education, and experience. - This position is also eligible for an annual discretionary bonus. - Comprehensive and competitive benefits to Associates (and their families) such as medical, dental, vision, life insurance, short-term and long-term disability. - Eligible Associates are able to enroll in our company’s 401k plan, as well as a deferred compensation plan. - Associates will accrue paid time off up to 236 hours per year (inclusive of PTO, floating holidays, and paid holidays). - Paid sick time up to 80 hours per year unless otherwise required by law.