Alabang (96050), Philippines, Muntinlupa City, National Capital Region (Manila) HR Help Center Coordinator Job Summary: - To assist the Principal HR Specialist/Sr. Specialist/Principal Recruiter in an assigned Human Resource sub-function such as HR Help Center. General Responsibilities: - Process associate's concerns and inquiries via HRIS Tool, HR Case Ticketing Tool and Telephone Platform - Handles and resolves Tier 1 cases within agreed timeline for HRHC core tasks - Following the approved Local Work Instructions and Process Standards - Coordinate and assigns Tier 2 cases to appropriate HR functions and ensures resolution within the agreed timeline of the inquiry - May be assigned / rotated across related sub-functions in Help Center - Other job-related duties that may be assigned from time to time Basic Qualifications: - Educational Background: At least college graduate preferably in Psychology, Business Administration, or related course - Fresh grad or preferably with relevant work experience. - Has a knowledge and experience in HR Contact Center using Amazon Connect or any cloud contact system - Has a knowledge and experience in HRIS tool i.e Workday, SAP, PeopleSoft - Has a knowledge and experience in Case Ticketing Tools i.e Salesforce, Service Now, Siebel - Has a knowledge and experience in Gsuites - Must possess analytical skills and customer focus. - Good oral and written communication skills for business correspondences - Must be flexible with working schedules, depending on business needs. - Must be willing to work in Alabang, Muntinlupa City. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Role Description Optum Home & Community Care is creating something new in health care by uniting industry-leading solutions to build an integrated care model that addresses an individual’s physical, mental, and social needs. As a team member of our Optum team, you will help patients navigate the health care system and connect them to key support services. The Telehealth Urgent Care program is a comprehensive integrated care delivery program. The National On Call advanced practice clinician (APC) is responsible for providing telephonic/telehealth care and direction to patients, caregivers, and facility staff providing 24/7 coverage including holidays. In this remote role, you will provide virtual care for patients in various settings, offering a collaborative role that brings satisfaction in the care and comfort of our patients. This position allows for work-life balance and offers unparalleled career development opportunities. Qualifications - Graduate of an accredited Master of Science Nursing or Doctor of Nursing Practice program - Active and unrestricted license in the state of residence, as well as Ohio, Missouri, Indiana, or Wisconsin - Ability to gain a collaborative practice agreement, if applicable - Active Nurse Practitioner certification through a national board - Current, active DEA licensure/prescriptive authority or ability to obtain post-hire - Proficient computer skills including the ability to document medical information Requirements - Minimum commitment of 20 hours per week - Every other weekend coverage between 8-12 hour shifts required - Holidays required on a rotation basis - Must attend and complete all mandatory educational and MyLearning training requirements Benefits - Comprehensive benefits package - Incentive and recognition programs - Equity stock purchase - 401k contribution (subject to eligibility requirements)

Role Description Reporting to the AVP, Human Resources, the Associate Director, Human Resources is responsible for bridging the gap between strategic HR initiatives and daily operational excellence across Privia's diverse, highly-skilled organization. This role will partner closely with leaders to design and execute people strategies that foster a high-performance culture, ensure compliance, and enhance the employee experience. - Lead the end-to-end design, implementation and continuous optimization of HR workflows and standard operations procedures (SOPs) to enhance operational efficiency, ensure data integrity and drive scalability. - Develop and deploy training materials and process maps to educate the organization on standard protocols, driving adoption and procedural accuracy. - Evaluate and maintain onboarding efficacy in conjunction with managers and appropriate internal team members to ensure new hires are successfully integrated into Privia. - Leverage HRIS tools to centralize and automate the job-description lifecycle, ensuring accurate and accessible documentation for recruitment, performance management and legal compliance purposes. - Lead and facilitate bespoke training for the organization and support internal Leadership Development Programs and monthly Manager's Forums. - Oversee Privia’s corporate benefit programs and provide empathetic and strategic, proactive leadership to associated direct reports and committees. - Support HR Business Partners in the annual performance management processes for the corporate team, including promotions, merit increases, market adjustments, and LTI grants. - Proactively collaborate with HR Business Partners, Engagement team, and managers to mobilize people in support of the achievement of business objectives, especially as it pertains to People Operations outcomes. - Provide support and guidance on business development initiatives, and other major organizational changes affecting the corporate entity. - Fully own the corporate employee policy guide, from meeting with ERG leaders to presenting to leaders and ensuring employee acknowledgment. - Conduct end to end internal investigations while maintaining the highest levels of confidentiality and professional ethics. - Draft investigative reports that document scope, methodology, findings and recommended disciplinary or medial actions. - Facilitate the delivery of feedback and coaching to managers and leaders following investigations. - Serve as HR compliance liaison to ensure employee issues, policy questions, and all other employee compliance concerns are handled thoughtfully. - Establish and oversee HR analytics framework, maintaining dashboards and tracking mechanism to monitor KPIs. - Perform other duties as assigned. Qualifications - HR Certification - SPHR strongly preferred. - 7+ years of HR experience, including experience in compensation, employee relations, and benefit program management. - 2+ years of experience in salary benchmarking and internal equity auditing. - Compelling presentation skills required, with the ability to gain buy-in from all levels. - Familiarity with learning and talent development, HR Compliance, and HR administration trends. - Strong financial acumen and keen desire to understand the inner-workings of a business. - Able to create and maintain complex HR metric tracking programs, ideally with the assistance of augmented intelligence tools like Google Gemini. - Excellent communication, interpersonal, and networking skills are essential. - Must comply with HIPAA rules and regulations. Requirements - The salary range for this role is $100,000-$125,000 in base pay and exclusive of any bonuses or benefits (medical, dental, vision, life, and pet insurance, 401K, paid time off, and other wellness programs). - This role is also eligible for an annual bonus targeted at 15% and restricted stock units. - The base pay offered will be determined based on relevant factors such as experience, education, and geographic location. Benefits - Medical, dental, and vision insurance. - Life and pet insurance. - 401K. - Paid time off. - Other wellness programs. Company Description Privia Health™ is a technology-driven, national physician enablement company that collaborates with medical groups, health plans, and health systems to optimize physician practices, improve patient experiences, and reward doctors for delivering high-value care in both in-person and virtual settings. The Privia Platform is led by top industry talent and exceptional physician leadership, and consists of scalable operations and end-to-end, cloud-based technology that reduces unnecessary healthcare costs, achieves better outcomes, and improves the health of patients and the well-being of providers.

• Coordinate recruitment and onboarding processes in close cooperation with Hiring Managers. • Support employer branding and employee engagement initiatives, including coordination of internship programme. • Coordinate learning and development activities, including managing training records and administration in the learning management system. • Support maintaining and updating HR policies, procedures, and internal regulations in line with legal requirements and organizational standards. • Provide guidance and day-to-day advisory support on employee-related matters, ensuring compliance with labor law, internal policies, and HR best practices. • Prepare HR reports and analyze people-related data. • Provide HR administrative support and collaborate with HR teams to ensure smooth people processes.