Role Description The Senior Lead Engineer will be responsible for providing technical leadership to develop best-in-class products that deliver premium performance at a great market value. As an individual contributing team member in the Quality Assurance group, the Lead Engineer coordinates efforts of a global product team, including domestic and overseas colleagues as well as vendors. Delivery of the highest level of product functionality, quality, and speed to market is critical in the success of this position. Successful execution of duties requires a balance of driving to meet aggressive project goals while maintaining high standards of professionalism and collaborative partnership with other valued team members. Duties and Responsibilities - Driving Schedules: Read schedules and drive project tasks to completion with urgency. Identifies actions that accelerate completion with acceptable risk. - Support Vendor Selection and Enhancement: Provide project specifications and global sourcing in selection of factories for development & manufacturing. Audits issues through factory corrective actions. Provides recommendations to improve vendor capability. - Organization: Optimizes work flow to improve efficiency. - Adaptation: Sense of urgency, collaborative team style, and adapts to changes in priorities. - Defining Product Specifications: Knowledge of market landscape, corporate objectives, and product needs to communicate expectations to vendors for quotation and development. - Quality Assurance: High standards of quality for each product for customer satisfaction. Measures success by online reviews and returns %. - Product Testing: Supports testing group by preparing test methods, instructions, and plans. Updates test protocols. Reviews reports, interacts with test team, generates appropriate corrective action plans. - Completion of tasks: Complete multiple parallel tasks. Works with time constraints and deliver on multiple advanced tasks. Creates processes that enhance task completion. Mindful of how completion affects others. - Inspections: Update and publish list of items to be inspected. Works with overseas inspection team to identify inspection process improvement areas and create solutions to improve quality. - Mature Product Support: Support complaint handling group in resolving product complaints by analyzing product and market comparisons. Read and respond to customer reviews directly and through FAQs. Review product and related literature to identify root causes and viable solutions. Drive corrective actions. - Individual Contribution: Actively completes assignments as an individual contributor to 25 or more projects with elevated complexity. Assists manager with tasks assigned to manager. - Teamwork: Ability to work collaboratively in a team setting with various departments and outside parties such as Global Sourcing, Merchant, Asia teams, and vendors. Understands how their work, and the way they work, affect others. - Visibility and Escalation to Leadership: Provides constant and timely updates on project status and systems improvements to manager, cross functional team, and leadership team using appropriate communication methods. Anticipates events and prepares leadership in advance. - Management Responsibilities: Models responsible behavior and coaches others in their work. - Decision Making: Works independently and exercises independent judgment and good decision-making skills. Solves project and system problems with little support. Leverages collaborative culture and escalations, understanding when and how to appropriately involve others. - Reliability: Consistently present, attentive and engaged in daily operations to effectively reach defined goals. - Safety Mindedness: Understand and be involved in workplace safety to ensure all employees follow safety rules and procedures. Requirements - Staff supervision and development: No - Decision making - Travel: Up to 25% - Flex Designation: Anywhere