GHX

Role Description The GHX Sales Account Manager (SAM) is responsible for selling complex supply chain software solutions into the healthcare community. The SAM determines the overall account planning and management of their customer base within specified net new and existing accounts to achieve a growth billings quota. Successful candidates will have an in-depth understanding of the healthcare industry and the business challenges that customers in the healthcare community face. They will be able to identify and articulate the pain points of the customer and successfully demonstrate how GHX solutions will provide value to their organizations. Successful candidates will also be able to effectively and professionally navigate organizational dynamics and influence executive and C-suite level decision makers. Key Responsibilities - Establishes business plans by account and develops plans to achieve annual quota. - Effectively presents the business case for GHX solutions that solve business problems while providing a relevant ROI. - Qualifies and quantifies the impact of the customer maintaining the status quo or pursuing competitor’s solutions vs. GHX. - Develops and implements strategies for selling GHX solutions in the C-suite to ensure internal buy-in at the highest level. - Validates prospects’ needs through the discovery process, and develops into ROI that solves business problems for clients. - Refines messaging and sales tools needed to recruit customers. - Conducts Strategic Business Reviews with customer base to expand usage of products or services, and to identify additional problems to be solved by GHX solutions. - Proactively advances the purchase decision without rushing the customer. - Stays abreast of healthcare industry market trends, macro- and microeconomic impacts to the healthcare supply chain, as well as competitive marketplace activities. - Presents products in a compelling, positive and professional manner. - Applies sound strategies for protecting accounts and penetrating accounts held by competitors. - Acquires and integrates industry knowledge related to general trends, emerging technologies and competitors. Key Duties - Builds pipeline through lead generation, prospecting, pipeline development, networking, targeting and qualification for new opportunities with existing and new assigned accounts to achieve quota. - Prospects, accurately forecasts and assesses resource allocation and planning of new business deals within assigned accounts. - Develops solution proposals encompassing all aspects of the business applications. - Tracks and reports sales opportunities within Salesforce.com to accurately forecast deals. - Thoroughly qualifies all leads and sales opportunities. - Collaborates internally with Product Management, Marketing, Customer Support and other internal GHX departments to drive overall customer value and satisfaction. - Continually trains and develops knowledge of new technologies and selling points, to include enhancing expertise. Key Competencies - Strong business acumen and ability to think strategically. - Excellent interpersonal, presentation, negotiation and closing skills with demonstrated success in building and sustaining customer relationships. - Self-motivated and results-oriented, with a positive outlook and a clear focus on high quality interactions to drive business results for the customer and GHX. - Ability to collaborate with internal GHX resources to effectively close the sale. - Effective time management skills and ability to meet deadlines. - Understands, and has the ability to influence, a wide range of customer stakeholders. - Understands business organizations and buying cycles. - Results driven and able to achieve/exceed monthly/quarterly/annual sales quotas. Qualifications - Minimum of 6 years of experience in software solutions sales or related experience. - Experience building a pipeline and qualifying and identifying deals that you can bring to completion. - Excellent communication skills, written and verbal with internal and external clients. - Bachelor’s degree in Business or related discipline, or a combination of education and relevant work experience. - Knowledge of MS Office Suite. - Willingness to travel up to 75% of the time. Preferred Qualifications - Previous ERP sales and/or healthcare supply chain sales highly desired. - Experience with various ERP systems. - Experience with Salesforce.com and CRM applications. Key Differentiators - Ability to articulate and sell a complete solution vs. specific product features and functions. Benefits - This role is eligible for commission. - The base salary range represents the anticipated low and high end of GHX’s salary range for this position. - Actual salaries will vary and will be based on various factors, such as candidate’s qualifications, skills, competencies and proficiency for the role. - The base salary is one component of GHX’s total compensation package for employees. - Other rewards and benefits include: health, vision, and dental insurance, accident and life insurance, 401k matching, paid-time off, and education reimbursement.

• Administer and manage sales commission processes using Spiff • Validate commission calculations and ensure accurate payouts according to compensation plans • Audit sales transactions, bookings, and revenue data between Salesforce and Spiff • Investigate and resolve commission discrepancies, exceptions, and inquiries from sales representatives and managers • Support New Booking calculations • Generate recurring and ad hoc commission reports for leadership and stakeholders • Facilitate monthly, quarterly, and annual commission processing cycles • Maintain documentation of compensation plans, commission rules, and process workflows • Support testing and implementation of commission plan changes and system enhancements • Monitor data quality; identify and address opportunities for process improvements and automation • Partner with Finance and Sales Operations to ensure alignment between commission payments and company objectives • Assist with quota management, territory changes, and compensation plan administration

• Architect, design and implement scalable, secure, and maintainable software systems that align with business needs, creating flexible, reusable, and efficient solutions. • Identify root causes of challenges, analyze upstream and downstream impacts, and recommend impactful, broad-reaching solutions while considering corporate strategy and trade-offs. • Lead cross functionality to develop GHX next generation Item Catalog, Data Services and OPs tooling, all key enterprise level initiatives. • Lead cross functional teams to develop AI first approach for Ops Tooling and Data Services, driving both quality improvements and cost reductions tied to enterprise goals. • Collaborate with cross-functional stakeholders such as Product Owners, Ops, Security Leaders and Infrastructure Leaders to understand their requirements/concerns and create solutions to accommodate. • Produce clearly articulated documentation in the form of approach presentations, architecture/design diagrams, wiki content, and epics/features. • Establish practical/actionable/production-grade guideline content and use it to guide teams in best practices for architecture, design, development and testing as well as mentoring team members and fostering a collaborative environment. • Build and maintain strong business relationships to influence decision-making and drive innovative solutions across teams.

• Reporting to the VP & Deputy General Counsel, you will support a range of corporate legal matters. • You will also work closely with the Chief Legal Officer and Corporate Secretary on corporate governance matters. • Support the preparation and organization of materials for Board and Committee meetings. • Manage the preparation and maintenance of corporate documents, including legal entity management for all corporate affiliates. • Administer legal file management, processing both new and existing files for effective documentation and organization. • Collaborate with in-house and outside counsel, including monitoring of outside counsel spend and billing. • Assist with corporate transactions, including M&A, financing, and other strategic transactions, including participation in and management of due diligence projects. • Help facilitate the execution and management of various legal documents, including executive compensation documents, non-disclosure agreements (NDAs), letters of intent (LOIs), and other corporate agreements. • Help manage the enterprise risk management program, including annual renewal of insurance policies and claim submission. • Support the VP & Deputy General Counsel and other members of the LCCA on other matters as needed, including issues related to litigation, human resources, and corporate development. • Ability to contribute different thoughts, ideas and viewpoints that lead to greater innovation on projects and cross-functional collaborative efforts.

Role Description Solution Advisors are responsible for ensuring that GHX Value Analysis clients, health systems, are successful in building a clinically integrated supply chain. You will provide expert guidance to Supply Chain clients that enables them to make financially-impactful, clinically-informed decisions about medical device selection and introduction using GHX Value Analysis medical device research and analytics tools. You will serve as a primary point of contact to help clients navigate GHX Value Analysis solutions and services, while providing strategies and best practices to strengthen their impact across their system. You will proactively monitor and engage users at each account to help them get the most out of GHX Value Analysis, as well as coordinate with your colleagues to support client requests. The successful candidate will be a forward-thinking hospital supply chain leader (or experienced consultant in the same space) who has a track record of successfully managing complex, multi-stakeholder initiatives. This person is passionate about tackling difficult problems in healthcare and is excited by the ambiguity and opportunity that comes with working in a dynamic, fast-growing technology company. Responsibilities include: - Proactively ensure your portfolio of 25-30 clients (hospital system supply chain teams) are getting value from GHX Value Analysis - Apply your expertise in hospital supply chain to identify sources of value, pain points, and the path to success for each client - Develop and deploy tactics that drive solution adoption, engagement, and user satisfaction at each client - Serve as a trusted expert advisor to share industry and GHX Value Analysis best practices - Collaborate with other members of GHX Value Analysis Services team to delegate & escalate client requests - Contribute to the development of scalable content resources for GHX Value Analysis clients (e.g., user guides, presentations, best practice recommendations, and other tools for the client) - Contribute cross-functionally to support GHX Value Analysis business - Provide feedback on the product pipeline based on client feedback and your expertise - Develop content (webinars, blog posts) for current and prospective clients (2-3 per quarter) - Attend conferences and/or user group meetings to bolster GHX Value Analysis market presence (2-3 per year) Qualifications - +8 years experience as a hospital-based leader for strategic sourcing and/or value analysis (or external consultant) with expertise in forward-thinking best practices - Excellent project management skills and ability to collaborate across multiple internal and external stakeholders - Ability to quickly identify underlying drivers of problems, quickly develop hypotheses, and execute on a path to solve - Ability to effectively influence and communicate complicated ideas to senior leaders in health system - Team-oriented, doer mentality - Growth company DNA -- ability to thrive in a dynamic, fast-paced environment - Degree from a nationally-recognized and well-regarded four-year institution - Ability to travel to client sites as necessary (30-40% travel when safe to do so) Requirements - Estimated salary range: $98,000 - $130,500 - The base salary range represents the anticipated low and high end of the GHX’s salary range for this position. Actual salaries will vary and will be based on various factors, such as candidate’s qualifications, skills, competencies and proficiency for the role. - The base salary is one component of GHX’s total compensation package for employees. Other rewards and benefits include: health, vision, and dental insurance, accident and life insurance, 401k matching, paid-time off, and education reimbursement, to name a few. - To view more details of our benefits, visit us here: GHX Careers Company Description Global Healthcare Exchange (GHX) enables better patient care and billions in savings for the healthcare community by maximizing automation, efficiency and accuracy of business processes. - GHX is a healthcare business and data automation company, empowering healthcare organizations to enable better patient care and maximize industry savings using our world class cloud-based supply chain technology exchange platform, solutions, analytics and services. - We bring together healthcare providers and manufacturers and distributors in North America and Europe - who rely on smart, secure healthcare-focused technology and comprehensive data to automate their business processes and make more informed decisions. - It is our passion and vision for a more operationally efficient healthcare supply chain, helping organizations reduce - not shift - the cost of doing business, paving the way to delivering patient care more effectively. - Together we take more than a billion dollars out of the cost of delivering healthcare every year. - GHX is privately owned, operates in the United States, Canada and Europe, and employs more than 1000 people worldwide. - Our corporate headquarters is in Colorado, with additional offices in Europe.

Role Description GHX is seeking a Senior Software Engineer with deep technical expertise and a proven track record in designing, developing, and delivering high-quality, scalable software solutions. The Senior Software Engineer will play a pivotal role in the development of technological solutions, contributing to both existing and next-generation applications. - Develop scalable, secure, and maintainable software systems that align with business needs, creating flexible, reusable, and efficient solutions. - Maintain a deep understanding of software subsystems, their components, interfaces, and data integrations to ensure seamless functionality and scalability. - Perform branching updates on the Git repository along with CI/CD responsibilities. - Collaborate proactively with cross-functional teams to address technical dependencies, review ideas and concerns, and deliver high-quality products. - Identify root causes of challenges, analyze upstream and downstream impacts, and recommend impactful, broad-reaching solutions while considering corporate strategy and trade-offs. - Establish and guide best practices for design, development, testing, and Agile workflows, mentoring team members and fostering a collaborative environment. - Build and maintain strong business relationships to influence decision-making and drive innovative solutions across teams. - Champion AI-driven engineering practices including adoption of AI coding assistants and intelligent automation. Qualifications - Requires a minimum of 7 years of experience in software development. - BS Degree in Computer Science. - 5 years of experience designing and implementing technological solutions using Java and its frameworks (e.g., Spring, Hibernate). - Proficiency in AWS technologies including EC2, SNS, SQS, S3, SES, ESS, Lambda, etc. - Expert in Databases such as MongoDB, Elasticsearch and MySQL. - Familiarity with front-end technologies such as HTML, CSS, JavaScript, Angular and TypeScript. - In-depth knowledge and experience of implementing RESTful APIs and web services. - Experience with Rules Engine and/or Event driven architecture. - Exposure to improvement in Design best practices including performance, scalability, robustness and resiliency. - Prior experience working in an AGILE/SCRUM environment. - Must be able to work independently and as part of a team on multiple overlapping projects. - Proven track record of successfully delivering large, complex, cross-functional projects. - Strong problem-solving, analytical and communication skills. - Exposure to AI/ML or AI-assisted software development tools preferred. Use of AI coding tools and AI agents is an advantage. Requirements - Develops and implements innovative solutions that challenge the status quo and drive process improvement. - Communicates complex technical concepts effectively to diverse audiences, including technical and non-technical teams. - Familiar with one of AI tools like Claude (preferred), Copilot, ChatGPT, Cursor or similar. - Demonstrates a strong understanding of system-wide impacts and interdependencies across products, teams, and the organization. - Addresses internal and external customer needs effectively, with the ability to interact directly with customers. - Ability to work collaboratively in a global team environment. - Adapts to changing conditions with flexibility and leads others through transitions with clarity and confidence. - Leads by example, fostering teamwork, trust, and a shared purpose while promoting success and strategic thinking. - Experience in the Healthcare industry or Invoicing domain is an added advantage. Benefits - Health, vision, and dental insurance. - Accident and life insurance. - 401k matching. - Paid-time off. - Education reimbursement.

• Learn, communicate and update established processes to both internal and external parties. • Provide support for external customers via phone and email for assistance with questions, education, and resolution of problems. • Handle daily case work while meeting predetermined KPI and QA metrics. • Accurately document all actions in daily case work and customer interactions. • Place phone calls to participating customers and provide education when deemed necessary or beneficial. • Identify, document, and escalate repetitive customer issues. • Managing and solving escalated cases from GHX Provider Managed Services Tier 1 support and peers. • Proactively maintain and contribute to team reference materials. • Train and mentor Managed Services Analyst Level I to reach customer communication and engagement goals. • Aid in increasing adoption of GHX’s recommended practices for customers through daily customer interactions. • Delegate, monitor and assist assigned projects. • Aid in production and presentation of excel files or presentation materials. • Create action plans for post-customer meetings.

• Provide clear vision and selling/market penetration strategies in development of overall territory plan. • Recruit, coach, mentor, develop and manage the sales team which includes the following roles: Strategic Account Executives, Sales Account Managers and Strategic Account Directors • Hold team accountable to quota attainment, business review activities and managing expenditures through strong sales processes. • Meet with strategic C-suite and V-level customers and prospects to ensure internal buy-in at the highest level. • Partner with Product Management, Marketing, Customer Success, Customer Support and other internal GHX departments to drive overall customer value and satisfaction. • Funnel management and progress against quota by ensuring pipeline is at a multiple revenue target level and forecasting accuracy is within an acceptable range as established by GHX guidelines. • Maintain a fluent understanding of healthcare market trends, the healthcare supply chain, and competitive activities. • Review and report sales activities within CRM tool.

Role Description Reporting to the Manager, Database Administration, the Sr Data Platform Engineer - MongoDB will provide expert-level MongoDB database design, development, maintenance, and problem resolution services for internal and external customers. They will manage highly resilient MongoDB infrastructure across on-premises and cloud environments (AWS) utilized by GHX DaaS/SaaS solutions. The Sr MongoDB DBA will work with various operational and development teams to plan, design, implement, and support core MongoDB database functionality that meets company initiatives with respect to performance, scalability, reliability, and adherence to operational policies and principles. Roles and Responsibilities - MongoDB Administration & Architecture: - Design, implement, and maintain MongoDB replica sets, sharded clusters, and standalone instances across production, staging, and development environments. - Architect MongoDB solutions for high availability, disaster recovery, and horizontal scaling using sharding strategies. - Perform capacity planning and performance tuning for MongoDB workloads, including index optimization, query analysis, and WiredTiger cache management. - Monitor MongoDB cluster health using tools like MongoDB Cloud Manager, Ops Manager, or third-party monitoring solutions (Datadog, Elastic). - Design and implement backup and recovery strategies using mongodump, Ops Manager backups, AWS snapshots, or third-party solutions. - Operations & Automation: - Automate MongoDB deployment, configuration, and maintenance tasks using Infrastructure as Code (Terraform, Ansible, CloudFormation). - Implement monitoring and alerting for MongoDB metrics including replication lag, oplog size, connection pools, cache utilization, and slow queries. - Perform MongoDB upgrades (version and patch releases) with minimal downtime using rolling upgrades and blue-green deployment strategies. - Manage MongoDB security including authentication (LDAP, x.509), authorization (RBAC), encryption at rest, and TLS/SSL configuration. - Troubleshoot production incidents including replica set failovers, performance degradation, and replication issues. - Collaboration & Guidance: - Provide guidance and mentorship to junior database engineers on MongoDB best practices, schema design, and operational procedures. - Collaborate with application development teams on MongoDB schema design, query optimization, and data modeling strategies. - Partner with DevOps and Infrastructure teams on MongoDB deployment automation, container orchestration (Kubernetes), and cloud infrastructure. - Participate in change management processes, incident response, and on-call rotation for production MongoDB clusters. - Safeguard the company's data, tools, and information systems by adhering to Operational and Security policies and procedures throughout the lifecycle of service delivery. Qualifications - Bachelor's degree from an accredited college in CS or related discipline or equivalent experience. - 5-8 years' experience in Database Administration with at least 3 years of hands-on MongoDB experience. - Expert-level knowledge of MongoDB architecture including replica sets, sharding, oplog, WiredTiger storage engine, and index structures. - Proven experience managing MongoDB in high-transaction, high-availability production environments (24x7 uptime requirements). - Strong understanding of MongoDB performance tuning, query optimization, and index design patterns. - Experience with MongoDB backup and recovery strategies including point-in-time recovery and disaster recovery planning. - Hands-on experience with AWS cloud services (EC2, EBS, S3, CloudWatch) and MongoDB deployment on AWS. - Experience with Linux/Unix operating systems and shell scripting (bash, Python) for automation. - Familiarity with at least one additional database platform (MySQL, PostgreSQL, MS SQL, Redis, or Elasticsearch). - Experience with configuration management and automation tools (Terraform, Ansible, or similar). Preferred Skills - MongoDB Certified DBA Associate or Professional certification. - Experience with MongoDB Atlas (managed MongoDB service) or MongoDB Cloud Manager/Ops Manager. - Knowledge of NoSQL data modeling patterns and anti-patterns for document databases. - Experience with MongoDB change streams, aggregation pipelines, and time-series collections. - Familiarity with MongoDB security frameworks including LDAP integration, encryption at rest/in-transit, and audit logging. - Experience with containerized MongoDB deployments (Docker, Kubernetes, MongoDB Kubernetes Operator). - Knowledge of MongoDB monitoring tools (PMM, Datadog, Elastic, CloudWatch). - Strong critical thinking, analytical and problem-solving skills. - Interpersonal skills with a strong orientation towards customer service. - Excellent written and oral communications skills with demonstrated commitment to production of high-quality documentation. - Excellent team player with good experience working with departmental and cross functional teams. - Experience with Infrastructure as Code (IaC) and GitOps workflows. Benefits - Health, vision, and dental insurance. - Accident and life insurance. - 401k matching. - Paid-time off. - Education reimbursement. Company Description Global Healthcare Exchange (GHX) enables better patient care and billions in savings for the healthcare community by maximizing automation, efficiency and accuracy of business processes. GHX is a healthcare business and data automation company, empowering healthcare organizations to enable better patient care and maximize industry savings using our world class cloud-based supply chain technology exchange platform, solutions, analytics and services. It is our passion and vision for a more operationally efficient healthcare supply chain, helping organizations reduce - not shift - the cost of doing business, paving the way to delivering patient care more effectively. Together we take more than a billion dollars out of the cost of delivering healthcare every year. GHX is privately owned, operates in the United States, Canada and Europe, and employs more than 1000 people worldwide. Our corporate headquarters is in Colorado, with additional offices in Europe.

Role Description The Managed Services Analyst I role delivers excellent customer service to both internal and external clients, assisting them with GHX products or services. This role supports administrative processes and tasks in support of team objectives. This position requires effective time management skills, thorough attention to detail, and a high level of integrity. - Learn and communicate established processes. - Provide support for external customers via phone and email for assistance with questions, education, and resolution of problems. - Handle daily case work while meeting predetermined KPI and QA metrics. - Accurately document all actions in daily work and customer interactions. - Place phone calls to participating customers and provide education when deemed necessary or beneficial. - Identify, document, and escalate repetitive customer issues. - Solve escalated cases as required. Qualifications - High School Diploma or equivalent - Basic technical knowledge of software products - Working knowledge of Microsoft Office Suite, Microsoft Excel, and Word - Supply Chain experience preferred - Experience working in a team-oriented environment - Up to 10% travel annually required Requirements - Ability to recognize problems, gather information, and escalate to leadership when necessary. - Internet savvy and computer literacy with proficiency in Microsoft Office applications. - Must be able to follow documented processes and be detail oriented. - Strong accountability and integrity due to the sensitive nature of information. - Strong customer support skills. - Clear and effective verbal and written communication. - Ability to regularly meet or exceed KPI and QA standards. - Ability to grow and adapt to changing guidelines or processes. Benefits - Estimated hourly compensation $18.00 - $22.00 - Health, vision, and dental insurance - Accident and life insurance - 401k matching - Paid-time off - Education reimbursement Company Description GHX: It's the way you do business in healthcare. Global Healthcare Exchange (GHX) enables better patient care and billions in savings for the healthcare community by maximizing automation, efficiency and accuracy of business processes. - GHX is a healthcare business and data automation company, empowering healthcare organizations to enable better patient care and maximize industry savings using our world-class cloud-based supply chain technology exchange platform, solutions, analytics, and services. - We bring together healthcare providers and manufacturers and distributors in North America and Europe - who rely on smart, secure healthcare-focused technology and comprehensive data to automate their business processes and make more informed decisions. - It is our passion and vision for a more operationally efficient healthcare supply chain, helping organizations reduce - not shift - the cost of doing business, paving the way to delivering patient care more effectively. - Together we take more than a billion dollars out of the cost of delivering healthcare every year. - GHX is privately owned, operates in the United States, Canada, and Europe, and employs more than 1000 people worldwide. - Our corporate headquarters is in Colorado, with additional offices in Europe.