evolvedMD

Role Description The Training Manager oversees the training and professional development of all evolvedMD team members. The Training Manager will work closely with all new employees to train the skills they will need to perform their duties, and with existing employees to hone, improve and develop their skills to provide the best patient care possible. Qualifications - Compassionate about the delivery of “Whole Patient Care, Upfront and Ongoing” - 5+ years in Learning & Development, training delivery, or instructional roles - 2+ years facilitating instructor-led training (ILT), both in-person and virtual - Experience managing end-to-end training delivery (planning, scheduling, facilitation, evaluation) - Familiarity working with adult learners in a corporate or professional environment, especially with clinical backgrounds - Bachelor’s degree in Education, Organizational Development, HR, Communications, or related field (or commensurate work experience) Requirements - Familiarity with behavioral health terminology and concepts. - Experience in regulated environments such as healthcare, behavioral health, financial services, or insurance. - Master’s degree in behavioral health field and accreditation a plus. - Experience working in mental health integrated care Your Expected Deliverables - Develop, deliver, and maintain a comprehensive training curriculum for varying employment positions within the organization - Deliver training in dynamic and memorable ways, including all methods of learning - Manage training schedules and guest trainers - Conduct evaluations of trainings and implement improvements when needed - Support the development of continuing education curriculum for clinicians Benefits - First year compensation: $90,000 to $100,000 annually (DOE) - $1,200 annual technology allowance - 401(k) company match up to 3% Location This position is fully remote with occasional travel to evolvedMD Headquarters in Scottsdale, AZ. Must be willing to train classes from 9AM - 5PM EST. Company Description At evolvedMD, we are leading the integration of behavioral health services in modern primary care. How? We use a uniquely upfront, innovative, and ongoing approach that places our clinicians on site and in person at each of the practices we serve. As one of America’s largest and most seasoned companies dedicated to integration, we fully embed behavioral health managers into a collaborative team. evolvedMD is committed to meeting patients where they are most comfortable: whether that is in person and on site at your practice location or virtual. We offer early, comprehensive, and dedicated care to help patients achieve the best possible behavioral health outcomes.

Role Description The Compliance Manager is responsible for supporting and maintaining the company's compliance program across three service lines: integrated behavioral health / Collaborative Care Model (CoCM), outpatient therapy, and outpatient psychiatric services. This role oversees day-to-day compliance activities, including: - Auditing - Monitoring - Investigations - Policy management - Regulatory research - Corrective action planning - Staff education The Compliance Manager works collaboratively with clinical, operational, quality, credentialing, revenue cycle, and leadership teams to promote a culture of compliance, ethical conduct, patient safety, and regulatory adherence. Location: This position can be remote in AZ, UT, CO, or NM Compensation: - First-year compensation: $85,000 - $115,000 annually (DOE) - $1,200 annual technology allowance - 401(k) company match up to 3% Qualifications - Bachelor's degree in healthcare administration, public health, business administration, compliance, or related field. - Minimum of 3 years of healthcare compliance, audit, quality, risk management, behavioral health, or related experience. - Experience interpreting healthcare regulations and conducting compliance investigations. - Experience developing corrective action plans and monitoring remediation activities. Requirements - Experience in outpatient behavioral health, psychiatry, or Collaborative Care Model (CoCM) programs. - Experience with Medicare and Medicaid billing compliance. - Experience supporting accreditation readiness (CARF, Joint Commission, etc.) - Experience with electronic health record systems and healthcare analytics. Knowledge, Skills, and Abilities - Strong understanding of healthcare compliance program requirements and regulatory frameworks. - Knowledge of HIPAA, fraud, waste and abuse prevention, Medicare regulations, and behavioral health compliance requirements. - Strong auditing, investigative, analytical, and problem-solving skills. - Excellent written and verbal communication skills. - Ability to manage multiple priorities and deadlines independently. - Proficiency with Microsoft Office applications and data analysis tools. - Ability to maintain confidentiality and exercise sound professional judgment.

Role Description The Regional Sales Executive (RSE) is an integral part of the sales team in helping create, drive, and manage evolvedMD’s customer pipeline. The RSE is responsible for developing and executing dynamic sales activities and campaigns through telephonic, online, and in-person outreach to ultimately generate high-quality leads and accelerate a sales-ready pipeline. Building and maintaining relationships across the sales cycle with both administrative and clinical professionals in the primary care space is essential to long-term success. Overall, this role will drive new business opportunities in the Northeast and close existing pipeline prospects as a collaborative member of a closely aligned team. Qualifications - At least five (5) years’ relevant sales experience required, experience with calling on health systems and/or medical groups preferred - Bachelor's degree or higher in Sales, Marketing, Economics, or Finance preferred or any commensurate combination of work and education experience in lieu of degree - Strong oral and written communicator with high-level knowledge of Microsoft Office products - CRM (Salesforce, HubSpot, etc.) experience preferred Requirements - You have a growth mindset and are impact- and goals-oriented - Proven success working through long sales cycles and complex systems with multi-tiered decision makers - You are a problem solver and align with evolvedMD’s values of Connect + Collaborate, Innovate, Deliver, and Grow - You enjoy working as part of a collaborative team and understand the power of diverse voices and experiences coming together to create optimal solutions for our customers, patients, and communities - You’re a self-starter, disciplined and outcomes-focused Your Expected Deliverables - Develop and implement strategic prospecting and outreach plans to take ownership over market to drive new business - Educate, influence, and successfully articulate evolvedMD’s unique approach to behavioral health integration to prospects, healthcare industry professionals, and customers - Research, relationship map, and review data to identify key decision-makers within healthcare organizations and build connection and value to drive contract closings - Utilize various channels for proactive prospecting including phone, email, LinkedIn Sales Navigator, and follow up with contacts from medical group conference meetings and other events - Conduct outbound outreach to cultivate, develop, and convert high-quality sales leads in the healthcare space, mostly primary care focused medical groups, health systems and some independent practices - Manage any relevant inbound leads from customer referrals and marketing and drive them through the sales process - Participate in relevant conferences and trade shows - Support RFP processes in collaboration with internal subject matter experts - Conduct follow-up activities after sales meetings, including data collection and follow-up calls - Timely and accurately document activities in Salesforce to manage pipeline through the sales cycle - Consistently meet and exceed sales and business development activities, new meeting, and pipeline close expectations Brand Ambassadorship + Marketing - Collaborate with Marketing team and VP of Sales to develop materials and campaigns designed to drive lead generation and pipeline movement - Act as a brand ambassador, evangelizing our brand externally both online and in-person Internal Partnership + Collaboration - Assist VP of Sales and other internal stakeholders with cultivating and leading a best-in-class selling culture throughout the company - Drive regular communication with the VP of Sales and Chief Commercial Officer regarding sales opportunities and proactively address issues Compensation - Base Salary + Variable Compensation Range: $120,000-200,000 annually (DOE) - $1,200 annual technology allowance - 401(k) company match up to 3% Location - Remote-based position and open to candidates based out of Southeast metropolitan areas - Travel 30-50%

Role Description The Medical Assistant provides virtual clinical and administrative support for evolvedMD’s psychiatric med management program. This role is critical in ensuring patients receive timely, coordinated care by managing: - Virtual triage - Prior authorizations - Prescription coordination - Appointment scheduling Working closely with Psychiatric Consultants and the Clinical Operations team, the Medical Assistant enables providers to focus on delivering high-quality psychiatric care by handling essential non-clinical workflows. This is a fast-paced, execution-focused role ideal for a detail-oriented, proactive individual who thrives in a fully remote environment. Qualifications - Current Medical Assistant certification required. - Training, education or experience in behavioral health, psychiatric services, or ambulatory care is a plus. - 1–3 years of experience as a medical assistant. - Familiarity with EHR systems, clinical workflows, and integrated care models a plus. - Strong attention to detail, sound judgment, and the ability to manage multiple priorities are essential. - Comfortable with virtual patient platforms, utilizing telephone, text, messaging, and video visit software. Requirements - Serve as a primary point of contact for patient calls and portal messages. - Provide virtual support for patient questions, appointment needs, and general patient follow-up. - Collect and route lab results, outside records, and other patient information for provider review. - Submit and track prior authorizations for psychiatric medications. - Verify insurance eligibility and help resolve medication coverage issues with payers, pharmacies, and internal teams. - Prepare patients for virtual visits by confirming demographic and insurance information needed. - Support prescription refill requests and prepare items for provider review. - Coordinate with pharmacies on medication questions, clarifications, and follow-up needs. - Schedule new and follow-up appointments and help maintain provider calendars. - Manage appointment reminders, cancellations, reschedules, and follow-up communication. - Maintain accurate documentation in the electronic health record and related systems. - Track outstanding tasks, manage work queues, and organize inbound documents. - Follow established workflows, escalation pathways, and confidentiality standards. Benefits - Hourly rate $18 - $22.50 per hour (DOE) - $1,200 annual technology allowance - 401(k) company match up to 3%

Role Description The Clinical Operations Specialist (Kidney Care) provides virtual operational and administrative support to evolvedMD’s Integrated Behavioral Health Therapists (IBHTs) supporting kidney care patients. This role is critical in enabling IBHTs to focus on delivering high-quality clinical care by managing scheduling, patient coordination, and pre-appointment readiness across a large and complex patient population. Working closely with the Director of Clinical Operations and kidney care leadership, this role ensures seamless appointment coordination, patient preparedness, and efficient workflow execution across multiple clinics. This is a highly execution-focused role ideal for a detail-oriented, organized, and proactive individual who thrives in a fast-paced, patient-centered environment. Qualifications - Bachelor’s degree or equivalent experience in healthcare administration, public health, or related field preferred. - 1–3 years of experience in healthcare operations, patient scheduling, care coordination, or administrative support role. - Experience with patient scheduling systems, EHR platforms, or healthcare technology tools preferred. - Familiarity with insurance verification, patient intake processes, or healthcare front-end workflows strongly preferred. - Strong organizational, multitasking, and time management skills. - Excellent communication skills with both patients and internal teams. - Self-starter mentality with the ability to work independently in a fully remote environment. Requirements - Manage and optimize IBHT schedules across multiple clinics, ensuring efficient utilization and alignment with patient demand. - Coordinate new and follow-up patient appointments. - Proactively identify scheduling gaps, cancellations, and rescheduling opportunities to maximize access and continuity of care. - Serve as a primary point of contact for patients to schedule, confirm, and reschedule behavioral health appointments. - Conduct appointment reminders and follow-ups to reduce no-show rates and improve patient engagement. - Coordinate communication between patients, IBHTs, and clinic staff to ensure smooth scheduling operations. - Ensure patients are fully prepared ahead of appointments, including intake paperwork completion, insurance verification and eligibility checks, and collection of required documentation. - Proactively outreach to patients prior to appointments to resolve administrative barriers and reduce delays in care delivery. - Support standardized kidney care workflows to ensure consistent execution across clinics and markets. - Maintain accurate documentation and tracking of scheduling activities, patient readiness, and follow-ups. - Identify recurring operational challenges and escalate opportunities for process improvement. - Partner with IBHTs, Clinical Operations, and clinic teams to ensure alignment on schedules, patient needs, and workflow expectations. - Collaborate with internal teams (e.g., billing, eligibility, and operations) to resolve patient-related administrative issues. - Support implementation of workflow updates and operational process improvements as the kidney care program scales. Benefits - Salary $55,000 - $65,000 annually (DOE) - $1,200 annual technology allowance - 401(k) company match up to 3%

Role Description The Regional Manager, Kidney Care (Florida) serves as the in-field operational leader for evolvedMD’s integrated behavioral health program embedded within DaVita kidney care sites across the state of Florida. This individual is responsible for overseeing all clinical team members operating within Florida’s DaVita markets, ensuring high-quality care delivery, operational consistency, and strong partner relationships. This is a remote position with no assigned office. The Regional Manager will be based in one of three home markets (Tampa, Miami, or Orlando) with routine local travel within that home market and up to monthly travel to other Florida markets. The ideal candidate brings a clinical background paired with a strong operational mindset and thrives in a field-based role where presence, accountability, and relationship-building are essential. Experience in dialysis, chronic disease management, hospice operations, or similar healthcare environments is highly valued. Qualifications - Bachelor’s degree in healthcare administration, business, or related field required. - 5+ years of experience in healthcare operations, clinical program management, or multi-site leadership. - Clinical background strongly preferred (e.g., licensed clinician, clinical coordinator, or equivalent clinical experience). - Experience in dialysis, nephrology, chronic disease management, hospice, or similar healthcare operations environments highly valued. - Demonstrated success managing geographically distributed teams and driving operational performance across multiple locations. - Strong organizational, problem-solving, and critical thinking skills with the ability to manage competing priorities. - Excellent interpersonal skills with the ability to build trust and credibility with both internal teams and external partners. - Comfortable with routine travel (local and regional within Florida) and working remotely without a traditional office setting. - Self-starter mentality—takes ownership, follows through without heavy oversight, and thrives in a fast-paced, high-growth environment. - Familiarity with EHR systems, clinical workflows, and integrated care models a plus. Requirements - Provide direct leadership to clinical team members embedded within DaVita kidney care sites across Florida. - Oversee day-to-day clinical operations, ensure adherence to clinical protocols and workflows, and drive performance across all assigned markets. - Conduct regular site visits to observe, coach staff, and maintain strong partnerships with DaVita site leadership. - Own market-level operational metrics including productivity, patient engagement, documentation compliance, and care quality outcomes. - Identify performance gaps, implement corrective action plans, and ensure consistent execution of evolvedMD’s operational standards across all Florida markets. - Leverage data and field observations to inform decision-making, improve processes, and report on market-level performance to leadership. - Maintain a routine in-field presence across assigned markets, with regular local travel within the home market (Tampa, Miami, or Orlando) and up to monthly travel to other Florida markets. - Serve as the eyes and ears on the ground, ensuring that site-level operations reflect evolvedMD’s standards and values. - Partner closely with Operations and Clinical leadership, and corporate support teams to align field operations with organizational priorities. - Communicate market-level insights, escalate issues proactively, and contribute to continuous improvement of the kidney care program. Benefits - First year compensation: $90,000 to $110,000 annually (DOE) – W2 Contracted. - $1,200 annual technology allowance. - 401(k) company match up to 3%.

Mental Health Therapist Location: Salt Lake City United States Job Description: Mental Health Therapist - Professional Counselor - Licensed Social Worker - Marriage and Family Therapist Location: Remote in Utah Schedule: as needed, no guarantee of hours The PRN Behavioral Health Manager (BHM) provides flexible, on-call support ensuring seamless continuity of behavioral health services. This role delivers telehealth coverage when an assigned Behavioral Health Manager is unavailable. The PRN BHM also supports key care coordination activities, including assisting with patient rescheduling and maintaining smooth clinical operations. The Basics - Location: This position is remote in Utah - Salary: $38 to $42 per hour based on experience and licensure - Reporting directly to the Clinical Manager Your Experience, Background, and Skills - Master's degree in the clinical behavioral health field, such as social work, counseling, etc. - Active license and in good standing within the state where the position is located with the state's board of behavioral health, or the ability to gain reciprocity within 90 days of hire - Minimum of two years of clinical experience, which may include internships and employment, with patients who have co-occurring mental health, substance use, and physical health problems - Proven experience and competence with brief, structured intervention techniques (e.g., Behavioral Activation, Motivational Interviewing, Problem-Solving Treatment) and evidence-based psychosocial treatments (e.g., Cognitive-Behavioral Therapy, Acceptance and Commitment Therapy, Interpersonal Therapy) - Compassionate about the delivery of "Whole Patient Care, Upfront and Ongoing" - Open and collaborative mindset strongly rooted in passion and integrity The Role - Serve as the designated telephonic BHM when the primary BHM is unavailable, supporting the treatment team to ensure continuity of patient care. - Assist in rescheduling applicable patient appointments to minimize disruptions (need to reschedule and/or cancellation of appointments), following established patient touch point / communication protocols. - Exercise sound clinical judgment to address crises, coordinate appropriate interventions, and support discharge planning for patients transitioning from behavioral health hospitalization. About Us At evolvedMD, we are leading the integration of behavioral health services in modern primary care. How? We use a uniquely upfront, innovative, and ongoing approach that places our clinicians on site and in person at each of the practices we serve. As one of America's largest and most seasoned companies dedicated to integration, we fully embed behavioral health managers into a collaborative team. evolvedMD is committed to meeting patients where they are most comfortable: whether that is in person and on site at your practice location or virtual. We offer early, comprehensive, and dedicated care to help patients achieve the best possible behavioral health outcomes. To find out more about what it's like to work at evolvedMD, visit our Resources and News page at https://www.evolvedmd.com/resources where you can learn about our culture, leaders, innovations, and impact in the community.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The Customer Onboarding Specialist serves as the implementation lead and early partnership quarterback for new evolvedMD customers. This individual is responsible for translating contractual intent into operational reality — guiding customers through onboarding, aligning stakeholders, designing site-specific workflows, and ensuring both customer teams and evolvedMD clinical staff are prepared to successfully deliver care within the Collaborative Care Model (CoCM). This role is primarily implementation-focused, with approximately: - 65–70% of time dedicated to implementation ownership and workflow execution - 30–35% focused on structured training and readiness activities for both customers and internal clinical teams Qualifications - 3+ years of experience in one or more of the following: - Enterprise onboarding - Strategic account management - Healthcare implementation - M&A integration - Health system operations - Enterprise account onboarding - Strategic account management - Health system partnership implementation - Cross-functional enterprise program leadership - Experience working with complex, multi-stakeholder organizations - Demonstrated success leading cross-functional initiatives independently - Strong executive presence and communication skills - Proven ability to manage ambiguity and build process from scratch - Preferred: - Experience with Collaborative Care Model (CoCM) or integrated behavioral health - EHR implementation experience (Athena, Epic, Cerner, etc.) - Experience training clinical teams - Experience partnering with healthcare systems or large provider groups Requirements - Strong stakeholder alignment and executive sponsorship early in the engagement - Clearly documented workflows and rules of engagement - Successful deployment and integration of evolvedMD clinical team members - High engagement and buy-in across practice teams - Clinical teams prepared and confident at go-live - Smooth transition from onboarding to Account Management - Early indicators of clinical, operational, and partnership value and potential barriers Key Responsibilities - Customer Implementation & Activation - Lead the full implementation lifecycle from contract signature through go-live and stabilization - Develop and manage timelines, milestones, and success metrics - Facilitate implementation meetings with executive, operational, and clinical stakeholders - Establish rules of engagement and communication cadences - Identify risks early and proactively drive resolution - Ensure customers meet operational, clinical, and billing readiness requirements - CoCM Education & Workflow Design - Educate customers on CoCM workflows, documentation expectations, and billing requirements - Translate requirements into practical frontline workflows - Design site-specific workflows aligned with CoCM standards and local operations - Ensure alignment across scheduling, referral pathways and behavioral health screening - Maintain clear documentation of customer-specific workflows - Translate customer workflows into internal guidance for BHMs, Care Coordinators, Clinical Managers, and Psychiatric Consultants - Train clinical teams on scheduling, documentation nuances, and communication pathways - Ensure teams are prepared to operate confidently on day one - Relationship Building & Cross-Functional Coordination - Build trusted relationships across executives, clinical leadership, and frontline staff - Navigate complex multi-stakeholder environments - Partner with Clinical, Operations, Billing, IT, Talent, and Marketing teams - Serve as the bridge between customer expectations and internal execution - Post-Go-Live Stabilization - Support early ramp-up and workflow adoption - Identify optimization opportunities and reinforce training - Partner with Account Management for transition into long-term ownership Core Competencies - Strategic & Analytical: Understand systems, incentives, and stakeholder dynamics - Enterprise-Ready: Comfortable engaging C-suite executives and earning trust from practice managers and frontline staff - Integration-Minded: Understand that the first 60–90 days define the trajectory of the partnership - Builder Mentality: Energized by creating structure where it doesn’t yet exist - Value-Driven: Orient conversations around outcomes, ROI, operational impact, and measurable progress - Highly Accountable: Take ownership of results and drive clarity Benefits - First year compensation: $75,000 to $90,000 annually (DOE) - Metric driven bonuses - $1,200 annual technology allowance - 401(k) company match up to 3% Company Description At evolvedMD, we are leading the integration of behavioral health services in modern primary care. We use a uniquely upfront, innovative, and ongoing approach that places our clinicians on site and in person at each of the practices we serve. As one of America’s largest and most seasoned companies dedicated to integration, we fully embed behavioral health managers into a collaborative team. evolvedMD is committed to meeting patients where they are most comfortable: whether that is in person and on site at your practice location or virtual. We offer early, comprehensive, and dedicated care to help patients achieve the best possible behavioral health outcomes. To find out more about what it’s like to work at evolvedMD, visit our Resources and News page where you can learn about our culture, leaders, innovations, and impact in the community.