Empregga

• Reach out to leads via phone, WhatsApp and email • Present courses and answer prospective students’ questions in a consultative and empathetic manner • Prepare sales proposals and manage the negotiation process through to enrollment closure • Use the CRM to record all interactions and track the sales funnel • Follow established follow-up routines to maintain a consistent, warm cadence toward closing deals • Provide feedback to the marketing team on lead quality and areas for improvement • Prepare performance reports and detail the commercial funnel • Maintain post-sale relationships, supporting students at the start of their educational journey • Monitor students after sale to ensure satisfaction and retention

• Create prospecting lists and map strategic company data and key decision-makers • Outreach to leads via LinkedIn, email, phone and WhatsApp • Record the full history of outreach attempts and interactions in the sales pipeline • Arrange qualified meetings with validated leads • Deliver activity reports and monitor agreed conversion targets

• Prospect new clients in the Itajaí region • Conduct sales visits to present services • Negotiate and close advertising contracts • Build and maintain client relationships and track business opportunities • Update and manage the sales pipeline

• Manage client accounts, keeping communication channels open and active and maintaining ongoing relationships. • Oversee onboarding of new clients in your portfolio with clear steps and a well-defined timeline; • Ensure that everything planned and sold is executed according to scope, deadlines and agreements, aligning client expectations and protecting the agency's interests; • Create and manage client projects and tasks in the agency's platform; • Monitor agendas, deadlines, task execution and request history in the agency platform (eKyte), ensuring account organization and documentation; • Prepare briefings and pass requests to technical teams; • Conduct follow-up meetings with agendas and minutes recorded; • Analyze marketing results (especially social media, inbound and paid media) and propose continuous improvements; • Facilitate cross-team communication and ensure process flow and deadline adherence; • Develop and support clients' strategic planning, focusing on social media and demand generation; • Identify opportunities for improvement, upselling or cross-selling to contribute to account retention; • Anticipate issues, disruptions or client needs, acting proactively and proposing solutions.

• Perform negotiations and close contracts with qualified leads; • Engage in consultative sales of legal services and customized solutions; • Understand each client's needs and present the best solution according to their situation; • Build trusting relationships and support the client throughout the sales process; • Collaborate with the sales team to ensure conversion and performance.

• Oversee the development of integration middleware between N2–N3 systems • Oversee the implementation of secure, scalable REST APIs for backoffice systems and external partners • Oversee the configuration of CI/CD pipelines and automations for deployment, backup, and monitoring • Work with distributed messaging systems (Kafka or Huawei CloudDIS) and asynchronous queues • Participate in the infrastructure architecture on Huawei Cloud (services, networking, storage) • Track and document integrations and APIs (Swagger, MkDocs) • Collaborate with technical partners (YXY, Movvia) and local integrators

• Act across the entire sales funnel: SDR, lead qualification, negotiation, closing (Closer) and follow-up • Receive and handle inbound leads and conduct active prospecting via calls, WhatsApp, and digital channels • Build relationships with leads through marketing and digital engagement strategies • Conduct sales meetings focused on diagnosis and solution • Apply SPIN Selling techniques, rapport building, and persuasion • Manage pipeline, follow-ups, and KPIs using CRM • Ensure end-to-end conversion of the sales process, from first contact to closing • Perform initial post-sale support, ensuring client alignment and satisfaction • Contribute to continuous improvements in commercial processes and strategies

• Receive, check and organize financial documents for payment. • Register invoices, payment slips and financial commitments in the company systems. • Schedule payments according to the financial calendar. • Monitor due dates and ensure payments are made within established deadlines. • Organize payment receipts and related documentation. • Keep the supplier/vendor records up to date. • Verify bank details and required documentation for payments. • Serve as the point of contact for questions related to payments and financial outstanding items. • Review bank statements. • Perform periodic financial reconciliations. • Identify discrepancies and assist in resolving financial inconsistencies. • Support expense classification by cost center. • Assist in preparing and updating the company budget. • Contribute to monitoring forecast vs. actual results. • Identify variances and report relevant information to administrative coordination. • Support the preparation of periodic financial reports. • Update indicators related to expenses, cash flow and budget. • Organize information to support management analysis and decision-making. • Create and update manuals, workflows and checklists for the finance area. • Contribute to continuous improvement of administrative and financial processes. • Work together with Accounts Receivable, HR, Payroll and the administrative management team to ensure the company’s financial organization. • Provide financial information as needed to support leadership decisions.

Role Description Procuramos um(a) redator(a) experiente e proativo(a) para se juntar à nossa equipe. O profissional ideal terá um olhar estratégico, unindo profundo conhecimento em SEO e Inbound Marketing com a habilidade de criar conteúdos envolventes e persuasivos para clientes de diversos setores, com foco especial em agronegócio e agroindústrias. Principais responsabilidades: - Estratégia e produção de conteúdo: - Criar e revisar conteúdo otimizado para blogs, sites e e-books, aplicando estratégias de SEO e Inbound Marketing; - Desenvolver e revisar textos para redes sociais, anúncios patrocinados, landing pages e e-mails; - Participar da criação de ideias e estratégias para campanhas, alinhadas aos objetivos dos clientes; - Escrever e revisar materiais offline, como roteiros de vídeo, spots, portfólios e impressos; - Pesquisar e estudar a fundo a persona, o mercado e os materiais dos clientes para garantir a excelência dos textos. - Revisão e otimização: - Realizar a publicação e otimização de artigos em WordPress; - Fazer a revisão completa de todos os materiais da agência (gramática, ortografia, especificidades do cliente). - Relacionamento e gestão: - Participar de reuniões com a equipe e clientes, atuando com escuta ativa e empatia; - Gerenciar tarefas diárias e pautas, garantindo o cumprimento de prazos; - Manter-se atualizado(a) sobre as tendências do mercado e novas ferramentas (como o ChatGPT). Qualifications - Experiência: Mínimo de 2 anos de experiência comprovada em redação, preferencialmente com foco em agronegócio e em agência. - Domínio da língua portuguesa e excelência em redação e revisão; - Experiência com Microsoft Word, PPT, Google Docs e Apresentações; - Conhecimento avançado em SEO para conteúdo, personas, Inbound Marketing e Copywriting; - Familiaridade com ferramentas de blog, Google Analytics, Search Console, redes sociais e uso estratégico de Inteligência Artificial. Requirements - Uso de IA: - Brainstorm de pautas e hipóteses de conteúdo; - Estruturação inicial de artigos e materiais ricos; - Análise de lacunas de conteúdo; - Refinamento de argumentação; - Criação de variações de copy para testes (A/B, por exemplo); Benefits - Modelo 100% remoto. - Acesso a treinamentos e desenvolvimento contínuo. - Cultura de autonomia, inovação e resultados. - Equipe colaborativa e crescimento conjunto.

• Organize and operationalize the agency's project workflow, ensuring each request is opened, assigned, tracked, and delivered within the defined deadline and scope. • Open and configure projects in Ekyte: create tasks, assign owners, set start and due dates, and organize the workflow. • Keep the scope and project boards in Trello up to date at all times. • Lead the daily agenda alignment with the team, monitoring priorities, statuses, and each team member's capacity. • Fit in and reprioritize urgent or new requests without compromising ongoing deliveries. • Monitor risks, delays, and scope deviations, taking preventive action. • Manage team capacity, identifying availability for new requests. • Ensure clients and the account team are always updated on status, next steps, and upcoming deliveries. • Verify that deliverables are within the agreed scope before being sent. • Map operational bottlenecks and suggest workflow improvements.