Duetto Research

Role Description Duetto's EMEA team is growing — and this role is how we keep everyone running smoothly across time zones, platforms, and devices. As IT Support Specialist, you'll be the go-to technical resource for EMEA-based employees: - Handling day-to-day troubleshooting and access management. - Managing endpoint deployment and process documentation. - Working closely with the Senior IT Lead and InfoSec team. - Operating with a high degree of autonomy. - Building repeatable, well-documented workflows. Qualifications - 5+ years of help desk or technical support experience. - Working knowledge of Windows 10/11 and macOS. - Experience with user account management in Azure AD/Entra ID or similar. - Basic networking knowledge — TCP/IP, DNS, DHCP, WiFi, VPN. - Experience with ticketing systems and structured support workflows. - Excellent customer service skills and professional written and verbal communication. - A self-motivated, autonomous working style — comfortable operating independently across a distributed, international team. - The right to work in Spain or the United Kingdom. Requirements - Experience with MDM platforms — Intune, Jamf, JumpCloud, or equivalent. - Experience with SSO platforms — Okta, Duo, Google SSO, or similar. - Knowledge of Google Workspace and Microsoft 365 administration. - Basic scripting knowledge in PowerShell, Bash, or Python for simple automation. - Familiarity with automation tools such as Okta Workflows, Zapier, or Make. - Understanding of endpoint security concepts and compliance requirements. - Relevant certifications — CompTIA A+, Microsoft, Apple, or ITIL Foundation. - Experience supporting a distributed, international workforce. - Familiarity with Linux and basic command-line usage. Benefits - Autonomy with purpose. - AI-first organization with access to tools and workflows. - Real scope from day one, supporting a globally distributed EMEA workforce. - A company worth supporting, as Duetto is the market leader in hospitality revenue management. Company Description Duetto is the hospitality industry's leading revenue management platform, founded in 2012 by former Wynn Resorts executives. We built the world's first Revenue & Profit Operating System — a suite of tools that provides a complete picture of revenue and profitability. Trusted by clients ranging from independent boutique hotels to global chains, we've been recognized as the #1 Revenue Management Software by HotelTechAwards four years running.

Role Description Duetto is building a quality engineering function from scratch, and this Senior QE role is the first hire that will define what quality engineering means at the company. This is not a traditional QA gatekeeper role. Duetto's quality model is a hybrid/guild approach: developers own testing, and QEs coach, enable, and build shared infrastructure that makes high-quality testing the path of least resistance. The timing is significant. Duetto is in the middle of three simultaneous transformations: a monolith-to-microservices migration, a frontend migration to Playwright, and a shift to AI-generated code at scale. Each demands someone who can design test strategy for a system in motion. You will be placed on the central quality engineering team or embedded in a high-priority product team, depending on organizational need at the time of hire. What you'll do - Test automation architecture and quality gates (35%) - Define and own quality gate logic within CI pipelines: coverage thresholds, mutation score gates, contract test enforcement, flaky test quarantine rules, and test result reporting. - Implement flaky test auto-quarantine logic: tests failing more than 3 times in 7 days are quarantined and ticketed. - Design and maintain Testcontainers configurations for MongoDB, PostgreSQL, Redis, LocalStack, and RabbitMQ. - Build and maintain DataDog quality dashboards tracking test health, coverage trends, and flaky test rates. - Drive PR pipeline test execution toward the P90 target of under 15 minutes. - Selenium-to-Playwright migration (25%) - Lead and execute migration from Selenium and Cypress to consolidated Playwright (currently at 26% completion). - Use Claude Code to accelerate AI-assisted test migration at scale. - Design the shared Playwright configuration, CI sharding strategy, and page object library. - Own consolidating from 3 E2E frameworks to 1 (Playwright). - Contract testing and microservices quality (20%) - Design and implement Pact contract testing for service boundaries created during monolith-to-microservices extraction. - Manage the Pact broker and establish consumer-driven contract testing as standard practice. - Work with teams on API contract testing for GraphQL and REST service contracts. - Developer coaching and quality culture (20%) - Coach developers on testing practices and automation patterns. - Champion AI-augmented testing practices using Claude Code, CodeRabbit, and Augment. - Establish mutation testing practices using PIT (Java) and Stryker (JavaScript/TypeScript). - Mentor junior QEs as the team grows. Qualifications - Strong experience with Playwright for end-to-end test automation, including page object patterns and CI integration. - Hands-on experience defining and implementing quality gates within GitHub Actions pipelines. - Contract testing experience; Pact experience strongly preferred. - Proficiency in both Java and TypeScript/JavaScript for test implementation. - Experience with Testcontainers or equivalent integration test infrastructure. - Demonstrated ability to reduce test flakiness at scale. - Strong understanding of test strategy for distributed systems and service-oriented architectures. Requirements - Duetto operates in an AI-first engineering environment. This role requires active use and advocacy of AI tooling. - Experience using Claude Code or similar AI coding assistants for test generation and automation. - Ability to evaluate and review AI-generated test code for correctness and coverage gaps. - Understanding that 50-70% of code at Duetto is AI-generated and QE practices must account for this. - Experience prompting AI tools effectively for test migration tasks at scale. Personal qualities - Coaching mindset: you see your job as making developers better at testing, not gatekeeping. - Comfortable operating with ambiguity — this function is built from scratch. - Strong written and verbal communication skills for distributed teams. - Able to prioritize pragmatically: knows the difference between value-add improvements and overhead. - High standards for your own work combined with patience for teams building testing skills. Technical environment - End-to-end testing: Playwright, Selenium (legacy), Cypress (legacy). - Unit testing: JUnit 5 + Mockito (Java), Jest + React Testing Library (TypeScript). - Integration testing: Testcontainers. - Contract testing: Pact. - Performance testing: k6. - Security: Snyk, Trivy. - Mutation testing: PIT (Java), Stryker (JavaScript). - CI/CD: GitHub Actions. - Observability: DataDog, OpenTelemetry. - AI tools: Claude Code, CodeRabbit, Augment. - Core stack: Java, Spring Boot, React, TypeScript, Next.js, GraphQL, MongoDB, AWS. Benefits - Compensation range (L5 - senior): TBD. - Equity participation. - Comprehensive health, dental, and vision coverage. - Flexible remote-first work environment. - Home office stipend. - Professional development budget. - Unlimited PTO. Why join Duetto now? - Build from scratch. This is the first senior QE hire defining quality engineering practices for the entire engineering organization. - Architectural impact at scale. The monolith-to-microservices migration is underway. The infrastructure you design shapes how the organization tests distributed systems for years. - AI-first testing. Pioneer AI-assisted test generation in a codebase where 50-70% of code is already AI-generated. - Modern tooling throughout. Playwright, Testcontainers, Pact, k6, GitHub Actions, DataDog — no legacy constraints. - Clear growth path. Senior QE (L5) to staff/lead QE (L6) as the function matures. - Stability and market leadership. Duetto is series D funded and the market leader in hospitality revenue management SaaS.

Role Description Duetto's platform processes real-time pricing decisions for thousands of hotels, resorts, and casinos worldwide — and this role owns the security posture that makes that possible. As Senior Security Engineer, you'll lead security across cloud infrastructure, engineering, operations, compliance, and customer trust: - Own Duetto's overall security posture across cloud, product, infrastructure, IT, compliance, and customer assurance. - Lead cloud security across AWS (IAM, logging, network security, encryption, Kubernetes and container security, backup posture, and configuration risk). - Partner with Engineering and DevOps to embed security into the SDLC, CI/CD pipelines, and production operations. - Lead vulnerability management end-to-end — owning Snyk Pro and Lacework (or equivalents) for code, dependency, and cloud security operations. - Serve as the primary security incident leader for major incidents, investigations, escalations, root cause analysis, and executive reporting. - Lead IR tabletop exercises, DR tabletop exercises, backup testing coordination, and BCP security reviews. - Own SOC 2 Type 2 readiness, ISO 27001 readiness, ISO 42001 AI governance alignment, and NIST CSF maturity tracking. - Partner with Legal and Privacy on DPA, DTIA, DPF, GDPR, SCCs, and subprocessor management. - Own customer-facing security assurance including strategic RFPs, security questionnaires, enterprise security reviews, Trust page content, and sales support calls. - Provide security guidance to IT on MDM, endpoint security, AV/EDR coverage, access reviews, and SaaS security controls. - Report security posture, risks, incidents, remediation status, and audit readiness to executive leadership. Qualifications - 8+ years of experience in security, cloud security, DevSecOps, security engineering, infrastructure security, or security operations. - Strong hands-on knowledge of AWS — able to review cloud architecture and identify risk. - Experience securing DevOps environments, CI/CD pipelines, Kubernetes and container environments, cloud IAM, logging, secrets management, and infrastructure-as-code. - Experience with SOC 2 Type 2 audits and familiarity with ISO 27001, NIST CSF, and GDPR security requirements. - Experience with vulnerability management, penetration testing programmes, and incident response. - Ability to translate technical risks into business-level priorities and communicate clearly with Engineering, Legal, Sales, auditors, customers, and executives. Requirements - Hands-on experience with Snyk, Lacework, Vanta, MDM platforms, endpoint protection, and cloud posture tools. - Prior ownership of SOC 2 Type 2 audit readiness end-to-end. - ISO 27001 implementation or certification support experience. - Experience supporting enterprise SaaS security reviews and customer trust programmes. - Familiarity with ISO 42001 or AI governance frameworks. Benefits - Full ownership of a consequential security programme. - AI-first engineering organisation, working at the frontier of how security intersects with AI-augmented software development. - Technical depth meets commercial exposure, reviewing cloud architecture and supporting enterprise security reviews. - A platform that demands real security, processing millions of pricing decisions daily with high stakes. Company Description Duetto is the hospitality industry's leading revenue management platform, founded in 2012 by former Wynn Resorts executives. We built the world's first Revenue & Profit Operating System — a suite of tools that gives hotels, resorts, and casinos a complete picture of their revenue and profitability. Trusted by clients ranging from independent boutique hotels to global chains, we've been named the #1 Revenue Management Software by HotelTechAwards four years running and the #1 Best Place to Work in Hotel Tech in 2025.

Role Description Events are how Duetto shows up in the world — and this role is at the center of making that happen. As our Events Manager, you'll own the details that bring Duetto's global events program to life: - Manage registration, attendee communications, RSVPs, housing, and on-site check-in for Perform, Duetto's annual thought leadership summit. - Coordinate end-to-end logistics for internal team meetings and offsites, including timelines, run-of-show documents, checklists, and cross-functional workflows. - Support Duetto's presence at trade shows and B2B conferences — handling booth logistics, shipping, inventory, setup, teardown, and on-site execution. - Bring creative thinking to attendee experiences, event theming, signage, activations, and branded moments that reflect Duetto's culture and energy. - Track event performance across KPIs including attendance, leads generated, and engagement metrics; own post-event recaps and CRM hygiene in HubSpot. - Be the warm, organized presence on-site that makes every attendee and stakeholder feel welcomed. - Notice and address issues proactively before they escalate. Qualifications - 3–5 years of experience in event coordination, hospitality, marketing, or a related field. - A proactive communication style — you pick up the phone, ask the right questions, and follow through without being asked twice. - Strong organizational skills and comfort managing multiple events simultaneously across different stages of planning. - High attention to detail and experience working with timelines, trackers, and cross-functional teams. - Willingness to travel domestically and internationally as needed. - Comfort working in a fast-paced, fully remote, globally distributed environment. - Familiarity with Google Workspace, HubSpot, and event registration platforms. Requirements - Experience supporting trade shows, industry conferences, or executive summits. - Background in hotel operations or the revenue management/hospitality tech space. - Experience with tools like Asana, Claude, or webinar platforms. Benefits - Work on a global events program that spans a flagship annual summit, major industry trade shows, and internal gatherings — real variety, real ownership. - Hospitality is genuinely in our DNA, shaped by our founders who were hotel industry veterans. - Access to AI tools (including Claude) to help you work smarter, move faster, and bring more creative thinking to every event. - Named the #1 Best Place to Work in Hotel Tech in 2025. - Collaborate with teammates across Marketing, Sales, and Customer Success who are invested in making events great. Company Description Duetto is the hospitality industry's leading revenue management platform, founded in 2012 by former Wynn Resorts executives. We built the world's first Revenue & Profit Operating System — a suite of tools that gives hotels, resorts, and casinos a complete picture of their revenue and profitability. - Trusted by clients ranging from independent boutique hotels to global chains. - Named the #1 Revenue Management Software by HotelTechAwards four years running. - Backed by GrowthCurve Capital since 2024, accelerating our investment in AI. - We build products we're proud of, for customers we care about.

Role Description Security compliance doesn't run itself — and at a company processing real-time pricing decisions for thousands of hotels worldwide, getting it right matters. As Security Engineer at Duetto, you'll be the operational backbone of our security programme: - Keeping SOC 2 and ISO 27001 evidence current. - Running access reviews. - Managing vendor security assessments. - Supporting RFPs. - Ensuring the governance infrastructure that underpins customer trust and audit readiness stays organised and on track. It's a detail-oriented, cross-functional role that touches Engineering, IT, Legal, HR, and Sales — and it's central to how Duetto earns and keeps the confidence of enterprise customers globally. Qualifications - 2–4+ years of experience in security GRC, IT audit, compliance, security operations, risk management, or technical programme coordination. - Familiarity with SOC 2, ISO 27001, NIST CSF, access reviews, vendor security, and audit evidence collection. - Experience using Vanta or a comparable GRC/compliance platform. - Strong documentation, follow-up, and project tracking skills. - The ability to work with technical teams and understand security evidence in context. - Strong written communication skills for RFPs, questionnaires, policies, and audit responses. Requirements - Experience in SaaS environments. - Familiarity with AWS evidence, MDM, endpoint security, vulnerability management, and incident response documentation. - Experience supporting customer security reviews or sales security questionnaires. - A basic understanding of GDPR, DPA, DTIA, DPF, and subprocessor management. Benefits - Compliance work with real commercial stakes. - Cross-functional exposure from day one. - AI is how we work. - A growing security programme with real scope. Company Description Duetto is the hospitality industry's leading revenue management platform, founded in 2012 by former Wynn Resorts executives who knew the industry needed better technology. We built the world's first Revenue & Profit Operating System — a suite of tools that goes beyond room pricing to give hotels, resorts, and casinos a complete picture of their revenue and profitability. - Trusted by clients ranging from independent boutique hotels to global chains. - Named the #1 Revenue Management Software by HotelTechAwards four years running. - Recognized as the #1 Best Place to Work in Hotel Tech in 2025. - Backed by GrowthCurve Capital since 2024, accelerating investment in AI.

Role Description This is a rare finance role — one where the work goes well beyond variance reporting and budget cycles. This role exists because GTM financial sophistication is both one of the largest gaps and one of the highest-leverage investments the finance function could make. As the primary financial business partner to Duetto's Sales and Marketing organisations, you'll own the analytical infrastructure behind every major go-to-market investment decision: - Unit economics - Scenario modelling - Revenue intelligence - Executive narratives that shape leadership's growth perspective As with the rest of Duetto’s finance team, you'll be expected to bring AI into the workflow — using tools like Claude to automate reporting, accelerate scenario analysis, and raise the analytical bar across the GTM stack. Qualifications - 6–10 years in FP&A, Strategic Finance, or Investment Banking, with meaningful focus on SaaS GTM metrics and commercial finance - A genuine orientation toward AI-augmented work - Demonstrated mastery of financial modelling - Deep fluency in SaaS unit economics and GTM motion - Hands-on experience with an enterprise FP&A platform - Proven ability to synthesise complex financial data into executive-level narratives Requirements - Experience in a private equity-backed or high-growth SaaS B2B environment - Proficiency with Excel, Google Suite, Salesforce, and NetSuite in a finance context - Familiarity with data visualisation or BI tools - Hospitality technology industry experience Benefits - Finance with genuine strategic influence - AI is already in the workflow - The problems are genuinely interesting - A seat at the table - Growth-stage energy with market-leader credibility Company Description Duetto is the hospitality industry's leading revenue management platform, founded in 2012 by former Wynn Resorts executives who knew the industry needed better technology. We built the world's first Revenue & Profit Operating System — a suite of tools that goes beyond room pricing to give hotels, resorts, and casinos a complete picture of their revenue and profitability. Trusted by clients ranging from independent boutique hotels to global chains, we've been named the #1 Revenue Management Software by HotelTechAwards four years running and the #1 Best Place to Work in Hotel Tech in 2025. Backed by GrowthCurve Capital since 2024, we're accelerating our investment in AI — and we're genuinely passionate about the industry we serve.

Role Description This is a high-bar IC role on a team building Data APIs, custom visualisations, and AI products that sit at the core of how hoteliers understand and act on their revenue data. You'll work across the full stack — from problem discovery with Product through to production monitoring — and you'll bring the engineering judgment to navigate legacy code, build new systems when needed, and raise the bar for the engineers around you. We care more about how you think than which languages you've used, though Java proficiency is required. What You'll Be Doing - Build and ship full-stack features end-to-end. - Understand the problem with Product and break down PRDs into well-scoped work. - Think through edge cases before code is written. - Monitor and support production. - Experiment with AI-assisted workflows across the development lifecycle. - Navigate and improve legacy code with care and judgment. - Build new systems from scratch when the problem calls for it. - Develop deep fluency in Duetto's data and the hospitality domain. - Mentor engineers through pairing, code review, and craft conversations. Qualifications - Demonstrated seniority in full-stack software engineering with production experience across both backend and frontend layers. - Experience as technical lead on multiple projects that shipped to production. - Experience mentoring engineers and raising team-wide engineering quality. - Hands-on experience with AI development tools and a genuine drive to push what's possible with them. - Strong proficiency in Java. - Frontend capability — able to ship frontend work independently. - Experience building and maintaining Data APIs. - Proficiency with SQL and NoSQL databases. - Strong systems thinking — understanding how components fit together, how data flows, and where trade-offs matter. - A background in B2C products with strong UX sensibility, or substantial enterprise software experience. Strong candidates may also have - Experience with React, TypeScript, and GraphQL. - Familiarity with AWS. - Experience with data modelling and complex, domain-specific data models. - Enterprise and SaaS software background. - Hospitality technology industry experience. Benefits - AI-first engineering, actively experimenting with AI-assisted workflows. - Work that requires genuine domain depth. - Staff-level ownership with real technical influence. - Full-stack scope with a high UX bar. - A team that cares about craft — low ego, high standards, and genuine investment in how engineers grow. The Details - Location: Remote (Croatia) - Reporting Line: Director of Engineering Duetto is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by applicable law. Sound like you? You don't need to have worked in hospitality or checked every box above. If you're a strong full-stack engineer with genuine technical leadership experience, a curiosity for hard data problems, and a drive to work at the frontier of AI-augmented development — we'd love to hear from you. #LI-REMOTE

Role Description This is a pivotal role in Duetto’s restructured marketing team — one built for where marketing is going, not where it has been. As we evolve our model to move faster, operate smarter, and deliver results that outpace our size, this Senior Director will be central to making that happen. If you want to be part of building something genuinely different in B2B marketing, this is that opportunity. As Senior Director, Global Marketing, you will own the strategy and execution across field marketing, events, partner marketing, and customer marketing - four functions that collectively carry significant pipeline and revenue targets. Reporting to the CMO, you will sit on the marketing leadership team alongside the VP of Growth Marketing, and our Product Marketing Director, contributing actively to strategy, prioritisation, and cross-functional alignment. You will lead a talented, globally distributed team and work as a peer to sales, customer success, and product leaders, as well as engaging directly with the executive team on priorities and business-critical deliverables. This role is for a leader who is as comfortable in a commercial conversation as a creative one, who knows how to build high-performing teams across disciplines and geographies, and who brings genuine AI-first thinking to how they operate and scale a marketing function. Qualifications - 10+ years in B2B marketing with significant senior leadership experience spanning multiple disciplines - Strong track record of owning commercial targets - pipeline, ARR, and revenue contribution - Experience operating in a VC or private equity-backed environment, ideally having navigated a growth journey in the $50M–$200M ARR range - Proven ability to lead distributed, multi-disciplinary teams across geographies and time zones - Background in SaaS, hospitality tech, or a similarly complex B2B environment preferred - Strategic thinker who can set direction and drive execution without losing either - Strong analytical instincts — comfortable with data, attribution, and making decisions under uncertainty Requirements - Own pipeline and ARR contribution targets across your functions - field marketing, events, partner marketing, and customer marketing all carry quotas and commercial accountability - Drive new pipeline and ARR through our partner, working in close alignment with partnerships and sales leadership - Drive expansion pipeline and ARR through customer marketing programmes, working in close alignment with sales and customer success leadership - Hold clear attribution and reporting standards across your team’s activity, connecting investment directly to revenue outcomes - Bring a PE-standard commercial mindset to how you plan, prioritise, and measure everything your team does - Lead regional marketing across Americas, EMEA, and APAC, ensuring local execution is tightly aligned to business targets and pipeline priorities in each market - Partner closely with regional sales leaders to coordinate demand generation activity, field events, and market-specific campaigns - Drive accountability for regional pipeline contribution and progression metrics across all three geographies - Provide strategic direction and management oversight across Duetto’s global events programme - trade shows, industry conferences, and owned experiences - Ensure the events function is well-managed, commercially focused, and integrated into broader campaign and pipeline activity - Hold the events calendar to a clear standard: every event with a defined commercial objective, audience strategy, and measurable outcome - Build and scale a partner marketing programme that generates co-sell pipeline, extends Duetto’s market reach, and deepens relationships across the partner ecosystem - Develop joint go-to-market plans, co-branded programmes, and partner enablement in close collaboration with the partnerships team - Own partner-sourced and partner-influenced pipeline as a measurable outcome - Own the customer marketing strategy, driving retention, expansion, and advocacy through lifecycle programmes, customer communications, and community - Develop a customer reference and advocacy programme that supports sales pipeline, strengthens category credibility, and surfaces compelling customer stories - Work closely with customer success leadership to align on retention risk, expansion opportunity, and customer health signals - Build and develop a high-performing team across multiple disciplines and time zones, creating clarity, accountability, and a culture of excellence - Operate as a genuine cross-functional peer - working fluidly with marketing, sales, customer success, product, and finance leadership as well as engaging directly with the executive team - Champion AI-first ways of working across your team, identifying and embedding tools and workflows that drive outsized output relative to team size Benefits - Pipeline and ARR targets across regional, partner, and customer marketing are met or exceeded - Regional marketing is tightly coordinated with sales across all three geographies, with clear attribution and accountability - Partner marketing programme is generating measurable pipeline and deepening ecosystem relationships - Customer marketing is driving demonstrable impact on retention and expansion revenue - Your team is well-led, well-managed, and operating with clear priorities, strong rhythm, and high output - Relationships across marketing leadership and broader functions are strong and solidified - You are an active, valued voice on the marketing leadership team and a trusted peer to your counterparts across the business Company Description Duetto is the Revenue and Profit Operating System for the global hospitality industry — a PE-backed SaaS business with customers across hotels, casinos, and hospitality groups worldwide. We’re on an ambitious growth trajectory and building a marketing function to match: world-class, commercially driven, and genuinely category-defining.

Role Description Duetto's partner ecosystem is a serious growth engine — and this role is the person who makes it perform. As Director of Strategic Partnerships, you'll own the commercial outcomes of our global integration partner portfolio: - Driving partner-sourced pipeline - Building the programs and processes that make partnerships scalable - Converting partner relationships into hotel acquisitions and ARR This is an execution-first role with real strategic scope, reporting directly to the VP of Global Partnerships and Alliances. What You'll Be Doing - Own the day-to-day commercial performance of Duetto's global integration partner portfolio - Execute the partner strategy set by the VP and drive hotel acquisition, co-sell pipeline, and partner-sourced ARR through co-sell, co-innovation, and referral motions across key partners worldwide - Build and run joint account planning and hotel activation programmes that convert partner customer bases into active Duetto customers - Create and operationalise Duetto's integrated partner programme — tiers, incentives, certification processes, and enablement standards - Establish repeatable, data-driven partner engagement models - Collaborate on building a globally distributed team of partner managers across EMEA, North America, and APAC - Work cross-functionally with Sales, Marketing, Product, and Customer Success to embed partnership motions into the broader GTM Qualifications - 5–8 years of relevant experience in technology partnerships - Demonstrable track record of building and executing commercial partner programmes - 3+ years operating in a global environment with clear accountability structures - Proven ability to drive partner-sourced pipeline that directly contributes to company revenue - Experience running an integrated partner or marketplace programme at scale - Strong commercial acumen - Proficiency in Salesforce for pipeline management, attribution, and partner reporting Strong candidates may also have: - Experience in the hospitality technology ecosystem — PMS, RMS, CRS, and data platforms - Deep knowledge of how hospitality technology partners buy, sell, and integrate - Experience operating at a strategic level with global scope and high impact on business outcomes Benefits - Partnerships are a first-class growth channel - Global scope from day one - AI is how we work - A category-defining product to sell around - Real growth trajectory The Details - Location: Spain (Remote) - Department: Sales - Reports to: Vice President, Global Partnerships and Alliances Duetto is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by applicable law. Sound like you? You don't need to have done everything on this list. If you're a commercially minded partnerships leader who's energised by building programmes that actually move revenue — and you want to do it in an industry and company you can be proud of — we'd love to hear from you.

Staff Software Engineer — Data Integrations Platform Every hotel booking, rate change, and demand signal that flows into Duetto's platform passes through the systems you'll build. This is a high-leverage, greenfield-meets-legacy role: you'll be the architect of Frontdoor — a next-generation, format-agnostic integration platform that consolidates three fragmented ingestion systems into a single, template-driven pipeline — while maintaining the Java infrastructure that keeps 80+ integrations running today. What Makes Us Different? Duetto is the hospitality industry's leading revenue management platform, founded in 2012 by former Wynn Resorts executives who knew the industry needed better technology. We built the world's first Revenue & Profit Operating System — a suite of tools (GameChanger, ScoreBoard, BlockBuster, Advance and more) that goes beyond room pricing to give hotels, resorts and casinos a complete picture of their revenue and profitability. Trusted by clients ranging from independent boutique hotels to global chains, we've been named the #1 Revenue Management Software by HotelTechAwards four years running and the #1 Best Place to Work in Hotel Tech in 2025. Backed by GrowthCurve Capital since 2024, we're accelerating our investment in AI — and we're genuinely passionate about the industry we serve. We build products we're proud of, for customers we care about. What You'll Be Doing - You'll architect and build Frontdoor — a Python-based integration platform using FastAPI, Pydantic, and PyArrow that normalises data from global partners (RateGain, Lighthouse, PMS/CRS vendors) into industry-standard Parquet datasets on S3, consumable by any downstream revenue management system. - You'll design and orchestrate data pipelines via Kestra with event-driven triggers and multi-step normalisation flows, while maintaining and modularising the existing Java Integration Service that handles SOAP/XML and REST/JSON across 80+ live integrations. - You'll own the cloud footprint — infrastructure as code using Terraform for AWS (EKS, S3, RDS, Secrets Manager) and Helm for Kubernetes — and drive schema evolution strategies, contract testing, template compliance, and observability across the platform. - You'll pioneer AI-augmented engineering workflows using Claude Code and 17+ custom agents orchestrated via Claude MPM, with human-in-the-loop approval gates for architecture and deployments — and contribute to our in-house MCP server platform with 82+ tools that connect agents directly to internal services. - You'll drive technical standards across the team: design docs, architecture decisions, code quality, and system design — influencing without formal authority in the way Staff engineers do. - You'll mentor engineers across US and LATAM teams, raising the bar on backend and data engineering craft in a collaborative, low-ego environment where growth goes in both directions. What We're Looking For You may be a good fit if you have: - 7+ years building production backend systems - Deep experience in Java (Spring ecosystem) with working proficiency in Python - A strong track record in data ingestion, schema evolution, and high-volume data processing - Production AWS experience across S3, SQS/SNS, EKS/ECS, and IAM - The ability to navigate a legacy monolith while simultaneously building a new platform — knowing when to refactor and when to replace - A history of driving architecture decisions and writing design docs without needing formal authority to do it Strong candidates may also have: - Experience with Kestra, Airflow, or similar workflow orchestrators - Knowledge of the hospitality domain — PMS/CRS systems, rate shopping, channel distribution - Genuine interest in AI-assisted development, prompt engineering, and LLM coding agents Why Duetto? - You'll be building something that doesn't exist yet. Frontdoor is a greenfield platform with real architectural scope — this is the kind of problem that defines a Staff engineer's career, not just their sprint. - AI is genuinely how we work. With 17 specialised agents, 82+ MCP tools, and Claude MPM orchestrating human-in-the-loop workflows, you'll be contributing to one of the most mature AI-augmented engineering setups in the industry. - The stakes are real. Every hotel booking and demand signal in the platform flows through the systems you'll own. High-volume, high-availability, genuinely consequential. - Technical influence without bureaucracy. This is a Staff-level IC role — you'll shape architecture and standards across teams without needing a management title to do it. - A team worth being part of. Low ego, high EQ, intellectual curiosity, and active mentorship across a collaborative US and LATAM group. The Details - Location: Croatia (Remote) - Team: Integrations - Direct reports: None - Travel: None Duetto is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by applicable law. Sound like you? You don't need to have worked in hospitality or ticked every box above. If you're a strong backend and data engineer who's excited by greenfield architecture, legacy modernisation, and an engineering culture where AI is already part of the daily workflow — we'd love to hear from you. #LI-REMOTE