David's Bridal

Role Description The Buyer owns end-to-end merchandising leadership for a category, translating brand and financial strategy into a differentiated, profitable assortment. This role is accountable for: - Strategy formulation and execution - Assortment architecture - Line building and product development - Financial planning and analysis Responsibility spans six key routes to market: - Bricks - Ecom - Consignment/Shop-in-Shop - Store-in-Store - Marketplace - Wholesale Qualifications - Bachelor's Degree plus 5+ years of related Buying experience, or an equivalent combination of education and experience. - Demonstrated command of assortment planning, product development and open-to-buy management; multi-channel or omnichannel merchandising experience strongly preferred. - Proficiency in Microsoft Office (Excel and PowerPoint) and adept at leveraging AI tools to drive efficiency, accelerate analysis and elevate decision-making. Requirements - Regular store visits as needed. - Some travel required, 1–2 times per quarter. - International travel up to 2x per year (bridal buyer role only). Benefits - Full Time Opportunity – A comprehensive benefits package is available. - Rewarding Environment and Competitive Pay - Generous Dream Maker Discount After First Pay Period - Referral Incentive Program - Dayforce Wallet – Get Paid Early! - Health/Dental/Vision Insurance - 401K Program - Paid Vacation, Wellness Days & Holidays, including your Birthday off! - Pet Benefits

Role Description The Product Manager, Segment Journeys owns the end-to-end journey for our priority customer segments: - Identifying the segment - Driving them through the right conversion points - Delivering real business value You will work across product, design, lifecycle, marketing, and engineering without owning any of those teams day to day. You will take high-level concepts from the Head of Product and turn them into actionable roadmaps, then drive the daily execution, analysis, and iteration that move the numbers. This role requires: - Making real product calls for every goal - Framing the problem and deciding the approach - Writing the requirements and partnering with design and engineering to build it - Influence-without-authority - Being accountable for segment outcomes delivered through other teams What you’ll own: - End-to-end segment journeys — the full path for priority segments, from identification through conversion to revenue. - Product decisions — decide the path for each goal: extend an existing service, design a new experience, or integrate what wasn’t connected before. - Strategy into roadmaps — translate high-level direction from the Head of Product into prioritized, actionable journey roadmaps. - Cross-surface orchestration — ensure every touchpoint (site, app, lifecycle, paid, in-store) is consistent and works together. - Performance and iteration — monitor segment performance daily; analyze, iterate, and optimize for business results. - Clear direction — write crisp briefs for the creative, lifecycle, and product/design teams. A day in the life: - Start with the numbers — review segment performance and flag what needs attention. - Check the build — track what’s in the queue for the journey and confirm it’s shipping correctly. - Review the words — QA copy for lifecycle emails and campaigns for clarity, accuracy, and fit with the journey. - Sit in design reviews — join product/design sessions for requests you’ve put in; give feedback on the journey, the UX, and the on-page messaging. - Write the briefs — give the creative team clear, cohesive direction. Qualifications - Product or growth PM experience driving outcomes across multiple products or surfaces. - Genuine product instincts — frame problems like a product manager. - Strong data fluency — comfortable pulling and interrogating data. - Hands-on and semi-technical — navigate analytics and tooling. - A sharp eye for UX and messaging — provide useful feedback on design and copy. - Excellent written communication — write briefs that make execution easy. - An orchestrator’s temperament — organized and proactive. - Bias to action — optimize for business results. Requirements - Reports to the Head of Product. - Partners daily with design, lifecycle, paid media, e-commerce/product, creative, and engineering. - Accountable for segment growth and the journey’s contribution to revenue. Benefits - Full Time Opportunity – A comprehensive benefits package is available. - Rewarding Environment and Competitive Pay. - Generous Dream Maker Discount After First Pay Period. - Referral Incentive Program. - Dayforce Wallet – Get Paid Early! - Health/Dental/Vision Insurance. - 401K Program. - Paid Vacation, Wellness Days & Holidays, including your Birthday off! - Pet Benefits.

Role Description The Director of Paid Media and Growth will own the strategy behind David’s Bridal’s organic search recovery and growth and its paid acquisition performance across the e-commerce business. Reporting to the President, this role sets the priorities that the e-commerce, marketing, and engineering teams execute against, with a clear mandate to stabilize and then scale traffic, conversion, and revenue following the platform migration. This is a strategic, hands-on operator role. The Director will manage David’s external SEO and paid media agencies, owning the relationship and performance of each and deciding what gets built, tested, and scaled. The defining skill is the ability to turn data into clearly prioritized, executable recommendations—and then follow through, measure, and iterate rather than react to the latest number. Key Responsibilities - SEO Recovery & Growth - Own SEO strategy end-to-end, focusing on recovering organic performance lost during the replatform. - Translate audits into a prioritized, sequenced roadmap that distinguishes high-impact work from busy work. - Partner with engineering to resolve technical SEO issues and establish standards. - Build out content and landing experiences that capture high-intent demand. - Establish optimization for emerging search surfaces, including AI/LLM-driven discovery. - Paid Acquisition - Own paid acquisition strategy and performance across channels. - Drive audience segmentation, retargeting, and lookalike strategies that activate David’s first-party data. - Set the testing agenda: define hypotheses, scale what works, cut what doesn’t, and reallocate spend against measured return. - Improve conversion across the funnel by connecting acquisition to on-site experience and merchandising. - Agency & Vendor Management - Manage both the SEO and paid acquisition agencies—setting strategy and holding them accountable to performance. - Ensure agency output is prioritized correctly and aligned to business goals. - Data, Insights & Prioritization - Serve as the voice of reason on the data: interrogate the numbers and identify the insight behind the trend. - Convert insights into a stack-ranked set of recommended actions. - Hold the organization to following through—finishing what was started and measuring the lift. - Bring a connected, full-funnel perspective. - Cross-Functional Leadership - Set priorities for and partner with the e-commerce, marketing, engineering, and data/insights teams. - Communicate clearly and confidently with senior leadership. - Operate with appropriate skepticism and follow-through. Qualifications - 7+ years in growth, SEO, and/or paid acquisition, ideally spanning both in-house and agency environments. - Deep, hands-on technical SEO expertise—site performance, structured data, indexation, content strategy. - Strong paid acquisition experience across major platforms. - Demonstrated ability to manage external agencies to measurable performance outcomes. - Proven ability to turn complex data into prioritized, executable recommendations. - E-commerce experience required; Shopify and/or headless commerce environments a plus. - Comfortable operating in a fast-moving, ambiguous, lean environment. - Excellent communication skills, including the ability to brief and respectfully challenge senior executives. Benefits - Full Time Opportunity – A comprehensive benefits package is available. - Rewarding Environment and Competitive Pay. - Generous Dream Maker Discount After First Pay Period. - Referral Incentive Program. - Dayforce Wallet – Get Paid Early! - Health/Dental/Vision Insurance. - 401K Program. - Paid Vacation, Wellness Days & Holidays, including your Birthday off! - Pet Benefits.

Role Description The Vice President, Global Supply Chain is responsible for the strategic leadership and execution of end-to-end retail supply chain operations, including distribution, logistics, inventory management, and omnichannel fulfillment. This role ensures product availability across all channels, including stores, shops in shops, wholesale, franchise, and e-commerce channels, both domestic and international, while optimizing cost, speed, and customer experience. Key Responsibilities - Oversee distribution center and logistics operations supporting retail stores and e-commerce fulfillment to ensure timely, accurate, and cost-effective product flow. - Optimize inventory movement across the network to improve in-stock rates, reduce lead times, and enhance delivery performance. - Ensure compliance with safety, quality, and regulatory standards across all facilities and logistics operations. - Oversee facility security, space utilization, and operational risk mitigation. - Lead global trade compliance, product regulatory governance, and international transportation strategy, ensuring adherence to sanctions, embargoes, and country-specific import/export regulations. - Establish and operationalize product-to-market eligibility frameworks, enabling proactive approval or restriction of product sales based on country-specific regulatory, sanctions, embargo, and chemical compliance requirements. - Establish product-level traceability (including country of origin and chemical composition) and integrate compliance controls into fulfillment processes, ensuring alignment between product data, destination requirements, and order execution. - Ensure integration of trade compliance, product data, and fulfillment systems to enable automated screening, validation, and decision-making at the product, order, and destination level. - Oversee recipient and vendor screening, including the expansion of compliance capabilities to cover end customers (B2C and drop-ship models), and ensure adherence to international trade restrictions and denied party regulations. - Oversee data privacy compliance (e.g., GDPR) and ensure that customer data handling, cross-border transactions, and direct-to-consumer fulfillment models meet applicable global privacy requirements. - Drive proactive cost management through pre-negotiated global shipping strategies, including evaluation of region-specific constraints (e.g., high-cost or restricted-origin countries) and alignment with traffic/transportation partners to optimize international shipping economics. - Drive transportation and last-mile efficiency to support omnichannel customer expectations. - Ensure third-party logistics providers and vendors meet contractual, cost, and service-level requirements. - Establish and monitor KPIs including inventory accuracy, fill rate, on-time delivery, and cost-to-serve. - Identify and implement process improvements, automation, and technology enablement to increase efficiency and scalability. - Align supply chain operations with sales forecasts and merchandising strategies, ensuring product availability is aligned with regulatory eligibility across markets. - Partner with merchandising, planning, finance, store operations, traffic/transportation leadership, legal, product development, and technology teams to align supply chain priorities with revenue, margin goals, shipping rates, regulatory requirements, cost implications, and contingency strategies. - Lead market expansion readiness efforts, identifying regulatory, logistics, compliance, and cost requirements for new countries in advance of market entry. - Support executive decision-making on network optimization, capital investments, and growth initiatives. Qualifications - Bachelor’s degree in supply chain management, Business, Operations, or related field required; MBA or advanced degree preferred. - 15+ years of progressive supply chain leadership experience, including senior roles in retail, omnichannel, and distribution operations. - Proven track record of leading large-scale distribution networks and driving operational transformation and continuous improvement. - Deep expertise in retail supply chain functions, including inventory planning, allocation, fulfillment, transportation, and reverse logistics. - Experience managing third-party logistics (3PL) providers and vendor partnerships with demonstrated success in improving service levels and cost efficiency. - Strong financial acumen, including budgeting, cost control, and capital planning. - Demonstrated ability to lead, develop, and scale high-performing teams across multiple locations. - Expertise in supply chain technologies (WMS, TMS, ERP) and data-driven decision-making. - Strong executive presence with the ability to influence cross-functional stakeholders and drive alignment at the leadership level. - Ability to operate in a fast-paced retail environment, managing peak seasons, demand variability, and rapid growth. Benefits - Full Time Opportunity – A comprehensive benefits package is available. - Rewarding Environment and Competitive Pay. - Generous Dream Maker Discount After First Pay Period. - Referral Incentive Program. - Dayforce Wallet – Get Paid Early! - Health/Dental/Vision Insurance. - 401K Program. - Paid Vacation, Wellness Days & Holidays, including your Birthday off! - Pet Benefits.

Role Description David's Bridal is looking for a Social Engagement Contractor to help grow and evolve our online community and social engagement strategy across our brand channels. This is a hands-on, 5-month engagement working directly with our Director of Social to actively engage our audience, ship daily content, and sharpen the performance, tone, and effectiveness of our social presence. You'll play a central role in social listening, influencer activation, customer care triage, reporting, and cross-functional communication — so we're looking for a self-starter who can plug in quickly, work independently, and deliver against clear scope. Scope of Work - Community & Engagement: - Monitor and actively engage across multiple social networks to build brand presence and grow our online community. - Lead outbound social engagement by interacting with partners, creators, and relevant accounts to build relationships. - Triage and enhance customer care workflows across social channels in partnership with Customer Support. - Content & Publishing: - Own day-to-day publishing and content planning for Instagram, TikTok, Pinterest, and Facebook. - Support the sourcing, writing, scheduling, and publishing of social content across channels. - Proactively source, curate, and activate user-generated content, including managing permissions and coordinating usage across channels. - Listening, Reporting & Insights: - Monitor brand health using social listening tools (mentions, sentiment, trends) and share insights with Product Marketing, Sales, and other stakeholders. - Track, analyze, and report on social and campaign performance to the wider marketing team on a recurring cadence. Key Deliverables - Weekly publishing and community engagement execution across all channels. - Monthly social performance recap with insights and recommendations. - Ongoing UGC pipeline with documented usage permissions. - Documented customer care response and workflow in partnership with Customer Support. Qualifications - 1+ years of hands-on social media experience at a brand, agency, or as an independent operator. - Experience publishing and engaging on Instagram, TikTok, Facebook, and Pinterest for a consumer brand. - Strong written voice — able to match and flex brand tone across channels. - Comfortable working in scheduling and reporting tools (e.g., Sprout, Dash Hudson, Brandwatch, Later, or similar). - Experience in bridal, fashion, lifestyle, or DTC categories is a plus but not required. - Self-directed, responsive, and able to work autonomously against defined scope and deadlines. Benefits - Flexible schedules - Generous Dream Maker Discount - Referral incentive program

Role Description The Partner Onboarding & Implementation Coordinator is the execution engine of David's Bridal's Partner Onboarding Program. This role is responsible for managing the day-to-day onboarding of new partners across dropship, consignment, and marketplace channels, from initial kickoff through successful go-live, ensuring every step of the implementation checklist is completed accurately and on time. This person acts as the primary point of contact for partners who do not require a dedicated account manager, providing a high-quality onboarding experience while managing all of the internal coordination required to make it happen. The Coordinator works hand-in-hand with the Program Manager to continuously improve the process, flag gaps before they become problems, and help build the program as it grows. This is an ideal role for someone who thrives in a building environment — someone who is comfortable with ambiguity, energized by process creation, solutions-oriented, and proud of the details that make a complex onboarding go smoothly. The right person for this role is a critical thinker who is curious by nature, eager to facilitate change, and isn't afraid to surface an issue and work toward solving it. Key Responsibilities - Partner Onboarding & Client Management - Serve as the primary point of contact for new partners through the onboarding and implementation process - Conduct kickoff calls and onboarding meetings with new partners to gather required information and set expectations - Maintain clear, professional, and timely communication with partners throughout the onboarding lifecycle - Answer partner questions, troubleshoot issues, and escalate to the Program Manager when appropriate - Collaborate with the sales team post-contract to ensure complete transfer of partner scope and requirements - Manage partner relationships for accounts that do not have dedicated account management support - Implementation Execution - Own the partner onboarding checklist from end to end — ensuring every required step is assigned, tracked, and completed - Coordinate with the engineering team (Genpact) to ensure all technical implementation requirements are clearly communicated and executed - Work with internal stakeholders — merchandising, retail ops, IT, and others — to ensure all parties have the information they need, when they need it - Track open items, follow up on dependencies, and keep all parties informed of progress and blockers - Proactively identify risks and gaps before they become blockers, bringing solutions and ideas to the Program Manager - Ensure partners are fully live and validated before closing out an onboarding - Process Documentation & Improvement - Maintain up-to-date process documentation and workflow guides in Confluence - Update onboarding checklists as processes evolve - Proactively identify gaps, inconsistencies, or inefficiencies in the current process and bring them to the Program Manager with proposed solutions - Help build new processes for partner types and channels not yet supported by the program - Document learnings from each onboarding to improve future implementations - Contribute to defining best practices and building a culture of continuous process improvement within the team - Internal Coordination & Communication - Keep all relevant internal stakeholders informed throughout the partner onboarding process - Prepare and distribute onboarding status updates as needed - Participate in program meetings and contribute to process improvement discussions - Collaborate across many different internal teams — bringing a flexible, people-oriented approach to every interaction - Support the Program Manager in preparing materials, tracking projects, and managing the Jira board as needed Qualifications - Bachelor's in marketing, business administration or related field required - 2–4 years of experience in onboarding, implementation, client services, operations, or a related coordination role - Working knowledge of e-commerce, marketplace, or dropship partner channels and how products are onboarded, listed, and managed across them - Strong organizational skills with exceptional attention to detail - Excellent written and verbal communication skills — comfortable working with both clients and internal stakeholders - Demonstrated ability to manage multiple workstreams simultaneously without dropping details - Comfortable working in environments where processes are not fully defined — able to operate in gray areas and figure things out - Proactive, solutions-based mindset — spots gaps, asks the right questions, and flags issues before they escalate, bringing proposed solutions rather than just problems - Critical thinker with a natural curiosity and eagerness to understand how things work and how they could work better - Proficiency with project or task management tools (Jira, Asana, Monday.com, or similar) Preferred - Experience in retail, e-commerce, or partner/vendor onboarding, accounts, or working with internal and external teams - Familiarity with Shopify, dropship, or marketplace operations - Direct experience with marketplace platforms including but not limited to Amazon Seller Central, Walmart Seller Center, or TikTok Shop - Experience working with technical implementation teams or external vendors - Background in process documentation or knowledge management (Confluence or similar) - Comfort working cross-functionally across multiple internal teams Benefits - Full Time Opportunity – A comprehensive benefits package is available. - Rewarding Environment and Competitive Pay - Generous Dream Maker Discount After First Pay Period - Referral Incentive Program - Dayforce Wallet – Get Paid Early! - Health/Dental/Vision Insurance - 401K Program - Paid Vacation, Wellness Days & Holidays, including your Birthday off! - Pet Benefits

Role Description The Alterations Business Manager is responsible for the execution, performance management, and continuous improvement of the Alterations business. This role focuses on analyzing operational and financial performance, identifying improvement opportunities, and recommending actions to senior leadership. The Manager ensures consistent delivery of high-quality alteration services by executing standardized processes, managing expense controls, and supporting revenue initiatives across all stores. This role also provides leadership support for enterprise-wide alterations strategies, including operational models, pricing governance, and cross-functional partnerships that drive scalability, consistency, and profitability of the Alterations business. Essential Functions: - Business Performance Analysis & Revenue Support: - Analyze alterations revenue, productivity, quality, and service KPIs. - Identify trends, risks, and opportunities, and prepare actionable recommendations to support revenue growth and operational improvement. - Support pilot programs and initiatives by tracking performance results and providing data-driven feedback prior to broader implementation. - Operational Process Execution & Improvement: - Execute and sustain standardized technical and operational processes across all store tiers and regions. - Monitor adoption, compliance, and effectiveness, and recommend process improvements to enhance efficiency, productivity, and quality. - Support rollout of approved process updates and ensure timely execution. - Financial & Expense Management: - Monitor and manage alterations payroll, travel, inventory, and cost of goods sold (COGS) to maintain alignment with forecast and budget targets. - Analyze variances and recommend corrective actions to improve cost efficiency while maintaining service quality. - Competitive & Pricing Analysis: - Track competitive pricing trends and service offerings across alteration categories. - Analyze market data and customer insights to provide pricing and service recommendations that support a value-focused, high-quality customer experience. - Alterations Strategy & Operating Model Leadership: - Lead the development, execution, and evolution of centralized alterations operating models, including Sister Store Support / HUB structures where applicable. - Define roles, workflows, shipping/receiving processes, and inventory controls that enable operational efficiency and consistency across locations. - Partner with senior leadership to pilot, evaluate, and scale enterprise alterations initiatives. - Pricing Governance & Standardization: - Establish and maintain chain-wide consistency in alterations pricing, including non–David’s Bridal garments. - Review and update pricing tools semi-annually based on market dynamics, garment complexity, labor considerations, and product changes. - Partner cross-functionally to ensure pricing strategies align with financial targets, customer value perception, and operational feasibility. - Field Performance Oversight & Risk Identification: - Analyze regional and store-level performance to identify lagging locations, execution risks, or systemic challenges. - Partner with Training and Field Leadership to deploy targeted interventions, audits, and support plans. - Support unplanned or unannounced field visits as needed to assess operational compliance and performance risks. - Cross-Functional & Vendor Collaboration: - Coordinate with internal partners and external vendors to support alterations operations, pilots, tools, and initiatives. - Provide business requirements and operational input for training, systems, and process development. - Act as the primary business owner for alterations initiatives that require cross-functional execution and alignment. Qualifications - Bachelor’s degree required; Business Management, Operations, or Fashion Merchandising preferred. - 5–10 years of relevant experience required. Experience in Store Operations, Technical Production, Textile Manufacturing, or Product Support preferred. - Strong analytical skills with the ability to interpret operational and financial data. - Experience executing standardized processes across multi-location environments. - Ability to develop insights and recommendations based on data and operational trends. - Proven problem-solving and issue-resolution capability. - Strong organizational skills with the ability to manage multiple priorities. - Ability to lead enterprise-scale operational initiatives and pilot programs. - Strong understanding of alterations workflows, production capacity planning, and labor models. - Experience balancing field execution needs with corporate financial, inventory, and service goals. - Ability to influence without direct authority across cross-functional teams. Benefits - Full Time Opportunity – A comprehensive benefits package is available. - Rewarding Environment and Competitive Pay. - Generous Dream Maker Discount After First Pay Period. - Referral Incentive Program. - Dayforce Wallet – Get Paid Early! - Health/Dental/Vision Insurance. - 401K Program. - Paid Vacation, Wellness Days & Holidays, including your Birthday off! - Pet Benefits.

Role Description The Loyalty Marketing Manager is a strategic, results driven leader, primarily responsible for growing our David’s Diamond Loyalty Program. This role is responsible for driving membership growth, engagement, and revenue through innovative loyalty marketing strategies, partnerships, and promotions. The ideal candidate has hands-on experience in loyalty program management, partnership development, and omnichannel marketing campaigns that drive both traffic and sales. - Develop and execute the overall strategy for David’s Diamond Loyalty Program to maximize membership growth, retention, and engagement. - Analyze program performance metrics, customer behavior, and sales data to inform strategy and optimize campaigns. - Identify opportunities for both paid and free loyalty programs, including tiered memberships, VIP experiences, and other engagement models. - Build and manage partnerships with external brands to provide compelling perks, offers, and co-branded experiences for members. - Develop creative offers, promotions, gifts with purchase, sweepstakes, and other loyalty incentives that drive both acquisition and repeat purchase behavior. - Collaborate with internal merchandising, e-commerce, and retail teams to ensure program offers are aligned with business objectives and seasonal initiatives. - Plan, execute, and optimize multi-channel campaigns (email, social, in-store, digital advertising) that drive loyalty engagement, traffic, and revenue. - Work cross-functionally with channel leads (e.g., email/CRM, social, website, stores, content, PR) to deliver on loyalty strategies and initiatives. - Oversee the implementation of tactics, track campaign performance, and pivot strategies as needed to ensure success. - Manage special initiatives including giveaways, sweepstakes, limited-time promotions, and seasonal loyalty campaigns. - Manage marketing and promotional budgets for loyalty campaigns, ensuring maximum ROI on all initiatives. - Monitor KPIs, track performance against goals, and prepare reports for leadership on membership growth, engagement, and campaign ROI. - Partner with CRM, digital, social and marketing teams to create seamless, personalized, and engaging experiences for loyalty members across all touchpoints. - Continuously monitor member feedback and insights to improve program features, offers, and overall satisfaction. - Work closely with product, merchandising, digital, retail, and analytics teams to ensure loyalty program initiatives support broader business objectives. Qualifications - Bachelor’s degree in Marketing, Business, or related field. - 5+ years of experience in loyalty marketing or customer engagement programs. - Proven track record of growing membership programs, while driving traffic and revenue through loyalty initiatives. - Experience managing partnerships and developing co-branded offers with external brands. - Strong analytical skills with the ability to interpret data, identify trends, and make strategic recommendations. - Experience managing promotional loyalty budgets and optimizing ROI. - Excellent communication, project management, and collaboration skills, with proven experience working cross-functionally. Preferred Qualifications - Experience in retail, fashion, or bridal industries. - Knowledge of loyalty platforms and CRM systems. - Experience with both digital and in-store loyalty activation. Key Competencies - Strategic thinker with creative problem-solving abilities. - Data-driven decision-maker with a passion for customer experience. - Ability to manage multiple projects and initiatives in a fast-paced environment. - Strong cross-functional collaboration skills. Benefits - Full Time Opportunity – A comprehensive benefits package is available. - Rewarding Environment and Competitive Pay. - Generous Dream Maker Discount After First Pay Period. - Referral Incentive Program. - Dayforce Wallet – Get Paid Early! - Health/Dental/Vision Insurance. - 401K Program. - Paid Vacation, Wellness Days & Holidays, including your Birthday off! - Pet Benefits.

Role Description The Shopify eCommerce Architect owns the technical architecture, platform design, and long term scalability of the David’s Bridal digital commerce ecosystem on Shopify Plus. This leader defines how Shopify is structured, extended, and integrated across the enterprise to support performance, reliability, security, accessibility, and the unique bridal customer journey. As the technical authority for Shopify at David’s Bridal, the Architect partners with Product, Engineering, UX, QA, Data, Marketing Technology, Retail Operations, and Supply Chain to design solutions that elevate the bridal shopping experience across digital and store channels. This role reports to the Chief Technology Officer and is a critical voice in our composable commerce roadmap. Key Responsibilities - Platform Architecture and Strategy - Own the end-to-end Shopify Plus architecture including themes, apps, storefront, checkout, B2B, multi market configuration, and environment strategy. - Lead the evolution of our composable commerce vision using Shopify Hydrogen, Oxygen, and modern frameworks such as Next.js or Remix where appropriate. - Define architectural standards for theme customization, app development, checkout extensibility, and custom storefronts. - Maintain architecture decision records, reference diagrams, and the forward looking platform roadmap. - Integrations and Enterprise Fit - Design scalable, secure integrations between Shopify and our enterprise systems including OMS, ERP, POS, WMS, fulfillment providers, payments, tax, fraud, and customer service platforms. - Architect data flows between Shopify and our customer data and martech ecosystem including Tealium CDP, Klaviyo, and Adobe Journey Optimizer. - Integrate Shopify with Bloomreach for product discovery, search, merchandising, and content. - Design integrations that support bridal specific workflows including appointment booking, try on experiences, alterations, and multi visit purchase tracking. - Performance, Security, and Reliability - Define performance budgets, Core Web Vitals targets, and observability standards for the storefront and checkout. - Establish security standards aligned to PCI DSS, SOC 2, and PII handling requirements across Shopify apps and integrations. - Define accessibility standards aligned to WCAG 2.2 AA across storefront, checkout, and critical customer journeys. - Partner with SRE and DevOps to plan for peak events including engagement season, prom, and wedding season traffic spikes. - Technical Leadership - Provide technical oversight to internal Shopify engineers, frontend developers, and contracted implementation partners. - Run design reviews, code standards, and architecture governance for all Shopify related work. - Coach the team on Shopify best practices, composable patterns, and modern frontend engineering. - Influence product, UX, and marketing partners with clear technical options and tradeoffs. - Delivery and Operations - Define CI/CD, environment governance, release management, and feature flag strategy across Shopify themes, apps, and headless storefronts. - Partner with QA to define automated testing strategy for storefront, checkout, and critical integrations. - Proactively identify platform risks, vendor lock in concerns, and opportunities for modernization, automation, or cost optimization. - Support experimentation and A/B testing strategy that drives conversion and lifetime value. Qualifications - 8 plus years designing and supporting large scale eCommerce or customer facing digital platforms. - 5 plus years architecting solutions on Shopify or Shopify Plus, including themes, custom apps, and enterprise integrations. - Deep, hands-on expertise with: - Shopify Plus platform capabilities, constraints, and governance model. - Shopify Storefront API, Admin API, GraphQL, REST, and webhook patterns. - Liquid, frontend architecture, TypeScript, and modern JavaScript ecosystems. - Checkout Extensibility, Functions, and B2B on Shopify. - Proven experience designing composable or headless commerce on Shopify using Hydrogen, Next.js, or Remix. - Experience integrating Shopify with a CDP such as Tealium, Segment, or mParticle, and with email and lifecycle platforms such as Klaviyo. - Strong knowledge of performance optimization, Core Web Vitals, caching, and CDN strategy. - Strong knowledge of security best practices for eCommerce, PCI DSS scope, and third party risk. - Experience defining CI/CD, environment strategy, and release governance in a multi team setting. - Demonstrated ability to influence senior stakeholders and translate technical tradeoffs into business terms. Preferred Qualifications - Architecture experience in retail, fashion, apparel, or multi brand commerce, ideally with a mix of digital and physical store operations. - Direct experience integrating Shopify with Bloomreach, Adobe Journey Optimizer, Tealium, and Klaviyo. - Experience replatforming from Salesforce Commerce Cloud, Magento, or a legacy bespoke platform to Shopify Plus. - Experience with AWS as the surrounding cloud platform, including Lambda, API Gateway, S3, EventBridge, and observability tooling such as Splunk or Datadog. - Experience with GitHub or Bitbucket based workflows, infrastructure as code, and platform engineering practices. - Familiarity with adjacent commerce services such as Recharge, Yotpo, Gorgias, Algolia, Contentful, Contentstack, or similar. - Exposure to AI and automation use cases in commerce including product discovery, personalization, content generation, and agent assisted service. - Experience with appointment, clienteling, or styling systems that bridge digital and in store experiences. Preferred Characteristics - Strategic thinker who balances long term platform health with near term delivery pressure. - Comfortable influencing without direct authority across technology, business, and retail stakeholders. - Clear communicator who can translate complex technical decisions into business language. - Systems minded and detail oriented with a strong ownership mentality for platform outcomes. - Customer empathy for the bridal journey and respect for the emotional weight of the purchase. Benefits - Full Time Opportunity – A comprehensive benefits package is available. - Rewarding Environment and Competitive Pay. - Generous Dream Maker Discount After First Pay Period. - Referral Incentive Program. - Dayforce Wallet – Get Paid Early! - Health/Dental/Vision Insurance. - 401K Program. - Paid Vacation, Wellness Days & Holidays, including your Birthday off! - Pet Benefits.

Role Description The People Partner plays a critical role in supporting the business by attracting, developing, and retaining talent while acting as a trusted advisor to leaders. This role blends recruitment, talent management, employee relations, and strategic people partnership. The People Partner works closely with directors and senior leaders to ensure strong performance, effective resource management, and positive employee experience. Key Responsibilities - Lead full-cycle recruiting for assigned roles, partnering closely with hiring managers - Advise leaders on role design, market availability, and hiring strategies - Support employee onboarding, engagement, and retention efforts - Partner with leaders on career development, succession planning, and talent assessments - Identify development needs and recommend appropriate learning or coaching solutions - Provide guidance on performance management, feedback delivery, and leadership effectiveness - Support organizational planning, workforce needs, and team structuring decisions - Assist managers with goal setting, performance reviews, and ongoing feedback - Support performance improvement plans when needed - Help leaders assess workload, capacity, and resource allocation across teams - Manage and resolve low-level employee relations cases (e.g., attendance, conduct, policy interpretation) - Provide guidance on company policies and best practices - Maintain accurate documentation and ensure consistency in people’s decisions Qualifications - 5+ years of experience in HR, People Operations, or Talent Management - Strong recruiting and hiring experience - Proven experience partnering with leaders - Solid understanding of performance management and employee relations fundamentals - Ability to balance empathy with sound business judgment - Excellent communication, relationship-building, and problem-solving skills Benefits - Full Time Opportunity – A comprehensive benefits package is available - Rewarding Environment and Competitive Pay - Generous Dream Maker Discount After First Pay Period - Referral Incentive Program - Dayforce Wallet – Get Paid Early! - Health/Dental/Vision Insurance - 401K Program - Paid Vacation, Wellness Days & Holidays, including your Birthday off! - Pet Benefits