Darwin Homes

• Own the post-dispatch stage of every turn, ensuring quality control checkpoints are completed accurately and on schedule. • Receive and track all change-order submissions, assessing downstream schedule impact and communicating risks to the Senior Manager and Quality Control Manager in real time. • Coordinate with the Quality Control Manager to determine final inspection readiness, ensuring no turn is submitted for inspection prematurely. • Conduct proof-of-work reviews for completed turns, verifying that vendor-submitted documentation aligns with the approved scope prior to inspection scheduling. • Manage all final inspection outcomes — categorizing results as Straight Pass, Pass With Punch, or Failed RRI — and drive appropriate follow-through for each. • Ensure Failed RRIs are resolved and re-inspected within 5 business days of notification, escalating unresolved items to the Senior Manager at day 3. • Track and report Pass With Punch cure timelines, holding vendors accountable to 24-hour completion targets. • Maintain accurate and current records in the turn management system (SuiteSpot) for all QC activity, inspection outcomes, and punch list statuses. • Collaborate cross-functionally with the Leasing team to communicate turn status and anticipated rent-ready dates. • Identify recurring quality failure patterns and contribute to vendor feedback and improvement processes.

• Collaborate closely with the Director and leasing team to drive the full leasing lifecycle • Champion leasing excellence by applying strategic expertise, guiding confident decision making, and fostering urgency to optimize team performance and conversion outcomes • Identify opportunities to streamline processes and improve conversion, speed, and customer satisfaction • Guide junior leasing agents by offering mentorship, sharing best practices, and providing support as needed • Handle difficult leasing situations with tact and professionalism • Manage leads and lease opportunities, utilizing CRM tools • Maintain accurate records of leasing activity and contribute to data driven decisions to improve performance • Take on additional responsibilities and special projects as needed

• Coordinate and supervise all aspects of property maintenance and repairs for a portfolio of single-family homes. • Source, vet, and manage relationships with third-party contractors and service providers to ensure quality work, timely completion, and cost-efficiency. • Develop and implement a preventive maintenance schedule to proactively address property upkeep and reduce emergency repairs. • Receive, prioritize, assign, and track maintenance requests using our property management software. • Conduct regular property inspections (move-in, move-out, seasonal, annual) to identify maintenance needs and ensure lease compliance. • Assist in preparing and managing maintenance budgets, including approval and tracking of expenses. • Serve as the first point of contact for maintenance emergencies; coordinate after-hours or urgent repair response. • Ensure that all work is performed in accordance with applicable building codes, safety regulations, and company standards. • Supervise in-house maintenance staff, assigning tasks and evaluating performance where applicable.

Role Description This person will be the front-line employee working with our residents and leasing, maintenance, and construction partners to provide top-tier customer service and drive day-to-day operations of the portfolio of properties they are assigned. The Property Manager will be assigned a portfolio, ensuring efficient operations, tenant satisfaction, and financial performance. - Supervision: May be assigned to oversee the duties and tasks of the Assistant Property Manager, ensuring their proper execution and providing necessary support. - Communication and Coordination: Serve as the primary liaison between Darwin Homes and assigned clients, internal teams, and external vendors. Maintain consistent communication with residents and ancillary services. - Property Management: Oversee the properties within the assigned portfolio, assist leasing staff with move-in processes, and handle client escalations. Work cross-functionally with other departments to drive portfolio performance. - Repairs and Maintenance: Organize and coordinate repairs and maintenance for properties in the portfolio. Conduct and coordinate routine property inspections as needed. - Rent Collection and Policy Adherence: Focus on rent collection throughout the month, adhering to stringent collections policies. - Resident Relations: Represent the company professionally to current and prospective residents, emphasizing customer-first service. Assist in resident relations programs and prepare residents for tenancy with the company. - Market Awareness: Stay informed about local market conditions, trends, and competition to position the company effectively. - Lease Management: Work with existing residents to renew leases, transfer to other properties, and foster brand loyalty. Collaborate with internal and external counsel to manage eviction processes. - Legal Compliance: Ensure adherence to all relevant local, state, and federal laws, including Fair Housing, ADA, and Fair Credit Reporting Act regulations. Qualifications - 2+ years of Property Management experience - Active Real Estate License - High School Diploma or GED - Active Real Estate License. Holding an active license in multiple states is preferred. - Experience using YARDI preferred - Bilingual in English and Spanish preferred Requirements - Active real estate license in any of the following states: - North Carolina - Alabama - Texas - Missouri - Tennessee Benefits - Accommodation: Darwin Homes, Inc & Adoor Property Management Inc is committed to providing reasonable accommodations for qualified individuals with disabilities and ensuring accessibility in the workplace. If you require accommodation due to a disability to perform the essential functions of the job, please inform us at the time of application. - Darwin Homes, Inc & Adoor Property Management Inc is an equal opportunity employer and makes employment decisions based on merit. We prohibit discrimination based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, marital status, or any other characteristic protected by applicable laws. - Darwin Homes, Inc complies with all applicable federal, state, and local laws regarding equal employment opportunity and strives to create a diverse and inclusive work environment for all employees.

• Prepare monthly, quarterly, and annual financial statements in accordance with GAAP and client/partner accounting policies. • Support month-end close processes, including preparation and posting of journal entries, accruals, amortizations, and reclasses. • Perform detailed variance analysis, including month-over-month (MoM), quarter-over-quarter (QoQ), year-over-year (YoY), and budget-to-actual comparisons. • Maintain accurate supporting schedules and reconciliations for management, clients, partners, lenders, and auditors. • Record new SFR acquisitions in accordance with closing statements and related supporting documentation. • Maintain and reconcile material balance sheet accounts on a monthly basis. • Maintain amortization schedules related to prepaid and deferred property-related expenses. • Ensure property-related expenses such as taxes, insurance, HOA dues, utilities, and repairs are properly accrued, classified, and recorded. • Maintain the fixed asset ledger across assigned portfolios. • Apply and enforce GAAP-compliant capitalization policies consistent with industry standards. • Maintain depreciation schedules, including useful lives, asset classifications, and depreciation methodologies. • Record depreciation and other fixed asset-related journal entries on a monthly basis. • Properly record property write-downs, insurance claim losses, dispositions, and property sales transactions. • Assist with annual audits and support external auditor requests. • Support lender reporting and compliance requirements. • Ensure accounting records are complete, accurate, and supported by appropriate documentation. • Identify opportunities to improve accounting processes, controls, and reporting efficiency.

Role Description Darwin Homes is growing fast and we're looking for a highly motivated, intelligent, and passionate Leasing Associate to join our team. The Leasing Associate is responsible for serving as the primary point of contact for prospective and future tenants inquiring, viewing, and applying for Darwin’s inventory of homes. You will have control over the entire lifecycle of the prospective tenant lifecycle, from inquiry, tour, and application to lease signing. This is a sales-based, heavily commissioned role, you are the face of Darwin to prospective tenants, and play a critical touchpoint through this high-touch phase of their lifecycle. - Represent Darwin Homes, becoming the first point of contact with prospective residents - Answer questions, qualify and sell the property’s features to prospective residents - Manage the leasing and application process with our new residents - Understand the prospect’s needs and create an urgency to apply - Diffuse/resolve difficult situations while nurturing relationships - Track communications with prospects & update necessary paperwork and computer systems when necessary - Be an expert on your assigned market and be able to represent it virtually - Other duties as assigned - May require some weekend and/or evening work to achieve sales goals Qualifications - Applicants must hold a valid and active Real Estate License in the State of Georgia or Tennessee - At least 2 years of previous property management experience in either the single family or multi-family rental industry - Proven record of success in a fast-paced and high-pressure sales environment - Strong organizational skills - Ability to thrive in a dynamic, fast-changing, growth environment - Ability to communicate effectively in person and via technology with co-workers and team members - Ability to multitask and maintain flexibility and creativity in a variety of situations - Ability to analyze and resolve problems - Ability to set and meet goals and consistently meet deadlines - Ability to maintain confidentiality - Exceptional written and verbal communication skills Accommodation Darwin Homes, Inc & Adoor Property Management Inc is committed to providing reasonable accommodations for qualified individuals with disabilities and ensuring accessibility in the workplace. If you require accommodation due to a disability to perform the essential functions of the job, please inform us at the time of application. Equal Opportunity Employer Darwin Homes, Inc & Adoor Property Management Inc is an equal opportunity employer and makes employment decisions based on merit. We prohibit discrimination based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, marital status, or any other characteristic protected by applicable laws. Darwin Homes, Inc complies with all applicable federal, state, and local laws regarding equal employment opportunity and strives to create a diverse and inclusive work environment for all employees.

• Coordinate and supervise all aspects of property maintenance and repairs for a portfolio of single-family homes. • Source, vet, and manage relationships with third-party contractors and service providers to ensure quality work, timely completion, and cost-efficiency. • Develop and implement a preventive maintenance schedule to proactively address property upkeep and reduce emergency repairs. • Receive, prioritize, assign, and track maintenance requests using our property management software. • Conduct regular property inspections (move-in, move-out, seasonal, annual) to identify maintenance needs and ensure lease compliance. • Assist in preparing and managing maintenance budgets, including approval and tracking of expenses. • Serve as the first point of contact for maintenance emergencies; coordinate after-hours or urgent repair response. • Ensure that all work is performed in accordance with applicable building codes, safety regulations, and company standards. • Supervise in-house maintenance staff, assigning tasks and evaluating performance where applicable.

• Manage eviction-related processes and ensure alignment between Owner and Darwin systems • Maintain and provide routine updates to the shared Evictions Tracker • Partner with the internal Evictions Team • Meet with external attorneys at least monthly to ensure compliance with local laws and new statutes • Support ISP opt-out processes related to evictions • Train and audit local PM teams to establish rules of engagement on daily compliance issues • Establish a compliance and evictions SOP and train PM staff on SOP as well as fair housing regulations • Support regulatory compliance initiatives • Conduct ad-hoc and annual reviews of state-level landlord-tenant laws • Facilitate updates to lease addenda and operational workflows based on regulatory changes • Oversee real estate license tracking and management • Engage in further advancing licensing for our leadership team • Research, evaluate and establish a professional development track for PM staff in the Real Estate field • Coordinate legal case support between stakeholders • Collect, organize, and disseminate case-related information between Darwin and the Owner • Evaluate risk factors and make recommendations to both Darwin and Client to avoid litigation and possible liability • Maintain visibility into ongoing legal matters • Provide routine updates to the Monday board • Facilitate follow-ups across Darwin, Owner, and Legal teams • Foster and maintain relationships with third-party legal advisors • Provide high-level administrative support to leadership • Coordinate internal events and logistics • Support financial operations • Regularly assess and compare third-party collection agencies by conducting pilot programs to evaluate performance across collection volume, recovery timing, and level of operational support • Collaborate with third-party partners, internal stakeholders, and clients to deliver comprehensive, data-driven insights that inform vendor selection and ensure effective use of spend • Maintain data accuracy across platforms • Perform unit-level updates to reconcile data between Owner and Darwin systems • Support lease and pricing configuration updates • Manage lease fee setting updates (as permitted by system access/role)

• Build and maintain recurring reports across key operational and financial metrics • Support portfolio-level and market-level views for internal stakeholders • Field data requests from operations teams and translate business questions into structured analysis and clear findings • Help scope what is answerable with available data and communicate results to non-technical audiences • Maintain and develop data models that support external client reporting needs • Collaborate with client-facing teams to translate business requirements into technical solutions • Participate in client meetings and recurring syncs to stay aligned on priorities and build context around how partners interact with data

Role Description This individual will play a crucial supporting role in multiple areas within the assigned portfolio. This includes but is not limited to the following duties: - Operations & Coordination - Coordinate with internal teams and external vendors to support property management operations - Schedule and oversee inspections, repairs, and maintenance activities - Ensure timely execution of service-related tasks - Manage and support occupancy-related processes - Conduct follow-ups on inspections and occupancy checks - Ensure timely progression and completion of occupancy workflows - Vendor Management - Coordinate with vendors to schedule services and maintain workflow efficiency - Ensure accurate documentation of Service Requests (SRs) and Work Orders (WOs) - Escalate vendor-related issues to leadership as needed to ensure timely resolution - Compliance & Auditing - Support leadership with regulatory and routine audits - Ensure adherence to operational compliance standards - Review, research, and take action on audit exceptions - Address discrepancies such as lockbox and inspection exceptions - Systems & Data Management - Maintain accurate and up-to-date records in Origin, Darwin Homes’ proprietary system - Document progress, updates, and task completion - Utilize reporting tools to monitor operational performance - Ensure alignment between turn timelines and system updates - Communication & Support - Communicate with vendors, residents, and internal teams via Zendesk - Provide timely updates and ensure cross-functional alignment - Review and approve minor estimates for recurring services in accordance with guidelines - Monitor assigned tasks and ensure timely completion and proper closure Qualifications - High school diploma or equivalent - 2 to 3 years experience using property management software or other CRM tools - Customer service mindset - Strong communication and organizational skills - Ability to prioritize and manage multiple tasks - Proficiency in internal and external communication platforms and/or ticketing systems (e.g. Microsoft Teams, Outlook, Slack, Gmail, Zendesk, etc.) - Prior experience in dispatching or coordinating maintenance work is preferred - Prior experience with regulatory audits preferred - Prior experience with basic analytics and/or report interpretation preferred