Crossbeam

• Establish strong relationships with your customers to bring a strategic and consultative approach to deployment, adoption, retention and expansion. • Develop a deep understanding of our customers’ partner ecosystems and business priorities, building strong relationships with leaders to integrate the Crossbeam platform into their partner and sales strategies and drive revenue through partnerships. • Understand the customer journey, and key points that lead to value and use that knowledge to coach and educate customers on best practices for successful use of Crossbeam. • Internal power user of the Crossbeam product, and stay on top of the product roadmap and new features as they’re released. • Provide ongoing feedback to the product team to help inform the product roadmap. • Gain a deep understanding of your customer's use case and the problems they’re using Crossbeam to solve, as well as uncovering new use cases across the enterprise. • Drive and anticipate renewal conversations with the customer within your book of business - detect retention risks and draft action plans to mitigate them. • Cross team collaboration is key. Partner with Enterprise Sales, Product, Solutions and leadership to uncover whitespace within new lines of business and influence expansion deals.

Role Description As Go-To-Market Engineer Intern, you will build the tools and automations that help our Sales, Partnerships, and Customer Success teams work better. Revenue Operations sits at the center of the company. We manage the data, tools, and processes that connect every go-to-market team and make sure the company grows efficiently. This role exists to close the gap between raw data and automated workflows, so that people spend less time on manual work and more time on what actually matters. You'll sit in a central, cross-functional team and own real projects end to end, giving you a rare view into how a scaling B2B SaaS company operates from the inside. What you’ll do: - Assist the operations team in implementing strategic projects and managing daily operations - Build automations connecting our core tools (Claude, Salesforce, Clay, n8n, Gong) to reduce manual steps and make sure the right information reaches the right person at the right time - Improve our lead scoring models using product, marketing, and ecosystem data so our teams focus on the accounts most likely to convert - Write SQL queries to answer concrete business questions: which accounts should we contact, which deals are stalling, where are we losing time - Build AI agents and workflows that save our customer-facing teams hours every week - Create dashboards and data visualizations that help Sales and Customer Success track their results and make better decisions Qualifications - You're comfortable working with data and writing code or queries (the language doesn't matter) or you're actively learning and can show it - You're curious about how a B2B software company actually sells and grows, not just how the product works - When you see a repetitive or broken process, you want to fix it - Ideally a previous internship in Operations, Sales, or Product at a fast-paced SaaS company, or in a structured environment like consulting, VC, or M&A - Final-year student or second half of a gap year, with availability to start in early September 2026 Requirements - Take ownership without waiting for permission. - Ask “what’s actually needed?” instead of defaulting to precedent. - Use AI as leverage to clarify thinking, improve communication, synthesize information, and accelerate execution. - Actively seek out and act on feedback to raise your own bar - Dig until you understand the real problem, not just the surface request. - Make those around you more effective. Benefits - Collaborative teammates and a culture built on trust and accountability - Competitive compensation and equity - Comprehensive healthcare coverage for you and your family - Remote-flexible with access to co-working spaces in your area - Learning, wellness, and WFH stipends - Flexible time off - Paid parental leave - …and more!

Role Description Our SMB Account Success Managers are the backbone of our customer base — keeping our smallest-but-mighty customers healthy, growing, and seeing real value from ecosystem-led growth. We're looking for an organized, customer-obsessed ASM to own a high-volume book of SMB accounts, reduce churn, and find the right moments to expand. You'll need to know your accounts well enough to spot gaps before they become problems and be operational enough to act on all of them. That includes building better systems, increasing leverage, and using AI to raise the quality and speed of execution. - Own the retention and expansion strategy for 45+ SMB accounts (companies under 250 employees) post-sale through renewal from start to finish. - Proactively engage customers ahead of renewals, when they need support, or when buying signals point to an upsell opportunity. - Identify gaps in customer adoption and value realization — then fix them. - Partner closely with Finance, RevOps, and Go-To-Market teams to deliver a consistent, positive customer experience and ensure accounts are set up for success. - Use AI and automation thoughtfully to improve output, not replace judgment. Qualifications - 2+ years of experience in a B2B SaaS Sales or Customer Success role with a track record of success managing renewals or expansion opportunities. - Exceptional organization and process discipline — you know where every account stands at any given time. - Strong objection handling skills; you can turn a hard conversation into a path forward. - Ability to operate with clarity under ambiguity and move fast when it matters. - A customer-first mindset with a collaborative, solutions-oriented approach. - Clear, professional written and verbal communication. Requirements - Take ownership without waiting for permission. - Ask “what’s actually needed?” instead of defaulting to precedent. - Use AI as leverage to clarify thinking, improve communication, synthesize information, and accelerate execution. - Actively seek out and act on feedback to raise your own bar. - Dig until you understand the real problem, not just the surface request. - Make those around you more effective. Benefits - Collaborative teammates and a culture built on trust and accountability. - Competitive compensation and equity. - Comprehensive healthcare coverage for you and your family. - Remote-flexible with access to co-working spaces in your area. - Learning, wellness, and WFH stipends. - Flexible time off. - Paid parental leave. - …and more! Company Description We’re proud to be an Equal Opportunity Employer and are committed to building a team that reflects a wide variety of backgrounds, perspectives, and skills. We don’t discriminate on the basis of race, color, religion, national origin, age, sex, gender identity or expression, sexual orientation, disability, veteran status, genetic information, or any other protected characteristic. If you need reasonable accommodations during any part of the application or interview process, please let us know—we’re happy to support you.

Role Description We’re looking for a motivated and ecosystem-minded BDR - Ecosystem Specialist to join our Business Development team. In this role, you’ll manage a mix of strategic customer accounts (our “Gravity Nodes”) and high-potential prospects. Your focus: generate pipeline and accelerate deals by activating partner relationships and leveraging ecosystem signals. This isn’t a typical BDR role; you’ll sit at the intersection of Sales, Partnerships, and Customer Success, driving Ecosystem-Led Growth (ELG). By activating partner networks and turning ecosystem insights into opportunities, you’ll accelerate revenue and help companies grow through each other. What You’ll Do - Drive pipeline with customer ecosystems - Own a portfolio of Gravity Node accounts (our top customers with large ecosystems) - Partner with customer teams to identify and activate their most strategic partners on Crossbeam - Become the go-to BD point of contact for onboarding and activating those partners, surfacing qualified opportunities for AEs - Generate new business with product and ecosystem signals - Manage a portfolio of cold prospects and free users - Use ecosystem overlaps, partner insights, and product usage data to prioritize outreach - Create warm entry points and book high-quality first meetings with prospects - Onboard and activate new users - Guide new users through setup and help them realize initial value - Ensure seamless onboarding until accounts are ready for Sales qualification - Collaborate cross-functionally - Work closely with Sales, Partnerships, and Customer Success to bring Ecosystem Led Growth to life at every stage of the sales cycle - Share partner insights, influence pipeline, and support strategic initiatives with other GTM teams - Stay current and contribute - Stay on top of ecosystem trends, GTM strategies, and use cases - Share learnings and help shape how Crossbeam and our customers win through partnerships Success Looks Like - Consistently hitting monthly and quarterly pipeline targets - Activating and onboarding new users successfully - Helping AEs identify more opportunities and close deals faster through ecosystem engagement Qualifications - 2+ years as an Enterprise BDR, BDR Lead, Partner Manager, or Partner Sales Rep - Demonstrated drive, grit, creativity, and proactivity - Ask great questions, stay curious, and are always ready to learn - Comfortable working with strategic/enterprise accounts and complex org structures - Strong communicator - CRM experience (Salesforce preferred; Salesloft or similar a plus) - Bonus: Partnerships experience or Crossbeam product knowledge; exposure to AI-driven tools or data enrichment platforms Interview Process - HR interview - 30 minutes - Call with Director of Business Development - 30 minutes - Business case presentation with Sales leader - 30 minutes - Call with CRO or COO - 30 minutes Our Core Values - Trust is our Foundation - Work Hard and Smart - Default to Transparency - Belonging - Treasure the Fun You’ll do great if you: - Take ownership without waiting for permission - Ask “what’s actually needed?” instead of defaulting to precedent - Use AI as leverage to clarify thinking, improve communication, synthesize information, and accelerate execution - Actively seek out and act on feedback to raise your own bar - Dig until you understand the real problem, not just the surface request - Make those around you more effective You’ll get: - Collaborative teammates and a culture built on trust and accountability - Competitive compensation and equity - Comprehensive healthcare coverage for you and your family - Remote-flexible with access to co-working spaces in your area - Learning, wellness, and WFH stipends - Flexible time off - Paid parental leave - …and more! Equal Opportunity Employer We’re proud to be an Equal Opportunity Employer and are committed to building a team that reflects a wide variety of backgrounds, perspectives, and skills. We don’t discriminate on the basis of race, color, religion, national origin, age, sex, gender identity or expression, sexual orientation, disability, veteran status, genetic information, or any other protected characteristic. If you need reasonable accommodations during any part of the application or interview process, please let us know—we’re happy to support you.

• Acquire new clients in mid to large accounts • Achieve and exceed monthly/quarterly quotas • Work closely with internal go-to-market teams • Build and maintain an in-depth understanding of the Crossbeam product • Build relationships with prospects and decision makers

About Crossbeam It’s an exciting time at Crossbeam. We built our company on a simple but powerful realization: partner ecosystems hold untapped potential to transform how companies go to market. That insight became a movement, now embraced by more than 30,000 companies using Crossbeam to unlock new data, build new growth engines, and provide powerful new market context to their AI agents. We’re scaling with speed, focus, and a vision that’s reshaping the future of go-to-market, backed by top-tier investors like Andreessen Horowitz, Insight Partners, Redpoint, FirstMark, Salesforce Ventures, and HubSpot Ventures  (yep, the biggest CRMs are investing in the future of go-to-market). The opportunity ahead is exciting, and we’re pursuing it with curiosity, high standards, and a shared commitment to doing the best work of our careers. At Crossbeam, we’re redefining how companies grow by putting ecosystems at the heart of go-to-market strategy. We’re looking for a motivated and ecosystem-minded Business Development Manager to join our Business Development team. In this role, you’ll manage a mix of strategic customer accounts (our “Gravity Nodes” ) and high-potential prospects. Your focus: generate pipeline and accelerate deals by activating partner relationships and leveraging ecosystem signals. This isn’t a typical BDR role, you’ll sit at the intersection of Sales, Partnerships, and Customer Success, driving Ecosystem-Led Growth (ELG) . By activating partner networks and turning ecosystem insights into opportunities, you’ll accelerate revenue and help companies grow through each other. What You’ll Do Drive pipeline with customer ecosystems Own a portfolio of Gravity Node accounts (our top customers with large ecosystems). Partner with customer teams to identify and activate their most strategic partners on Crossbeam. Become the go-to BD point of contact for onboarding and activating those partners, surfacing qualified opportunities for AEs. Generate new business with product and ecosystem signals Manage a portfolio of cold prospects and free users. Use ecosystem overlaps, partner insights, and product usage data to prioritize outreach. Create warm entry points and book high-quality first meetings with prospects. Onboard and activate new users Guide new users through setup and help them realize initial value. Ensure seamless onboarding until accounts are ready for Sales qualification. Who you are 2+ years as an Enterprise BDR, Partner Manager, or Partner Sales Rep. Demonstrated drive, grit, creativity, and proactivity. Are target-driven and love turning warm signals into real pipelines. Ask great questions, stay curious, and are always ready to learn Comfortable working with strategic/enterprise accounts and complex org structures. Can hold a confident, thoughtful conversation with execs and users alike Strong communicator CRM experience (Salesforce preferred; Salesloft or similar a plus). Bonus: Partnerships experience or Crossbeam product knowledge; exposure to AI-driven tools or data enrichment platforms. Interview Process We go through the same interview steps for all Business Development candidates to ensure equity in our hiring process. Our process is designed to learn as much about each candidate as possible, as well as to give candidates access to our team and learn about what it's like to be a team member at Crossbeam. Topics will range from technical skills to problem-solving approaches and collaboration. HR interview - 30 minutes Call with Director of Business Development - 30 minutes Business case presentation with Sales leader - 30 minutes Call with CRO or COO - 30 minutes Benefits This is a salaried* role + commission. In addition, Crossbeam offers: Health Care Plan (Medical, Dental & Vision) Flexible PTO Policy Parental leave Stock Option Plan 401k Plan + Match Learning & Development Budget Remote Work Options Generous Wellness Stipend *This role has been categorized as a remote, East-coast-based position. In certain cases, an employee in a remote-designated job may need to live in a specific region or time zone to support customers or clients as part of their role. In addition to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location. Actual amounts will vary depending on experience, performance and location. Our Core Values Values are a social contract that we have with our team, our users, and our communities. They are guiding lights as well as argument-enders, and we expect results delivered in a way that is consistent with these values. Trust is our Foundation We create value by building trust in our company, our team, and our technology. That goes in all directions, not just between us and our customers but also amongst ourselves. We approach conflict with empathy and curiosity, and ascribe best intentions to all of our collaborators. Work Hard and Smart This is a startup, and we will act like one. We prioritize impact, take personal ownership of outcomes, act decisively, and get our hands dirty in the process. We communicate clearly, avoid over-engineering, and take risks. This allows us to be creative, innovative, and solution-oriented. Default to Transparency We will not succeed in information silos. We share the good, bad, and ugly about what is happening in our company, which requires us to pay attention, always measure what matters, and hold each other accountable. Belonging In our workplaces, communities, and ecosystems, we shape environments where people feel a sense of belonging. To do this, we work to ensure that stakeholders of all backgrounds are treated equitably and experience psychological and physical safety. This is key to their relationship with our company, their access to opportunities, and their ability to thrive. Treasure the Fun We are incredibly lucky to be here — let’s make memories. We will all spend that extra bit of time and energy to energize each other with fun and inspiring experiences. This applies internally and externally, from the smallest interactions to the largest events. Crossbeam's core value of Equity sits at the heart of our hiring process, and we're proud to be building a culture where difference is valued. Applicants from diverse and non-traditional backgrounds are strongly encouraged to apply. We recruit, employ, train, compensate and promote regardless of race, religion, color, national origin, sex, sexual orientation, gender, disability, age, or veteran status. Equal Opportunity Employer We’re proud to be an Equal Opportunity Employer and are committed to building a team that reflects a wide variety of backgrounds, perspectives, and skills. We don’t discriminate on the basis of race, color, religion, national origin, age, sex, gender identity or expression, sexual orientation, disability, veteran status, genetic information, or any other protected characteristic. If you need reasonable accommodations during any part of the application or interview process, please let us know—we’re happy to support you.