Crisis24

Role Description We are seeking a full-time embedded GSOC Intelligence Analyst to join a 24/7 Global Security Operations Center for a major professional services client. The GSOC supports the organization's incident and crisis management, intelligence analysis, travel security, and security operations functions. The full-time role will be fully remote though there is a preference for Nashville, TN, or Annapolis, MD. The contract term length is 12-months, with potential for annual renewal. The expected shift rotation will be: - Rotating daytime 12-hour weekend shifts 7am - 7pm - Rotating US holiday shifts - Rotating day and swing shifts - Occasional overnight shifts 7pm-7am are required This role is suited for candidates with strong research and professional writing skills, and with previous experience in, or a strong interest in, global security, geopolitics, intelligence, and investigations. The successful candidate will be a strong team player who can also work independently with minimal supervision, manage competing priorities, and deliver accurate work to tight deadlines. They should be comfortable working in a fast-paced operational environment and communicating clearly and professionally with a wide range of stakeholders. What You Will Work On - Monitor and respond to threats and crisis situations, using independent judgment and professional training aligned with client standard operating procedures (SOPs) - Monitor relevant intelligence and incident alerts and assess client impact on travelers, assets, and operations - Leverage intelligence platforms and use open-source intelligence techniques to identify and assess threats to the business - Provide timely and relevant intelligence to client stakeholders - Produce succinct written and oral assessments with beneficial analysis - Triage various client requests and ensure that stakeholders get the information and services they require in a timely manner - Conduct persons of interest (POI) investigations and other open-source investigative products - Assist in producing briefings, presentations, communication documents, or policies - Maintain client metrics and produce regular reports - Frequently liaise with the client to better understand their requirements and concerns - Be consistently engaged daily with teammates - Other duties as assigned within the scope of the dedicated client program Who You Will Work With The embedded GSOC Intelligence Analyst will be part of the Global Security Operations Center (GSOC) team, supporting the delivery of operational security monitoring, incident response, crisis management, and intelligence analysis. The role will work closely with Security Operations leaders, and other members of the company’s Security function, as well as employees and key stakeholders across the organization. The GSOC will have a mix of personnel from the client, Crisis24, and potentially other vendors. What You Will Bring - 1–4 years of relevant experience in security operations, intelligence, investigations, or a related field - Strong research, analytical, and professional writing skills, with the ability to deliver clear, accurate, and timely output in a fast-paced environment - Excellent written and verbal communication skills in English, with the ability to communicate complex issues clearly and professionally to a range of stakeholders - Previous experience in, or a strong interest in, global security, geopolitics, intelligence, or investigations - The ability to assess information, exercise sound judgement, and escalate issues appropriately in support of security operations and incident response - A sound understanding of threat-related issues in a corporate or operational environment, and the ability to make balanced, business-relevant decisions - Strong organizational and time-management skills, with the ability to manage competing priorities, meet deadlines, and perform effectively under pressure - Strong interpersonal skills and a collaborative approach, with the ability to work both independently and as part of a team - Confidence in using a range of systems and technology to support operational monitoring, communication, and stakeholder engagement - A bachelor’s degree, or equivalent experience, in a relevant discipline such as International Relations, Security Studies, Intelligence, Criminology, or a related field Information Security Protect the data and systems of Crisis24 and its stakeholders by adhering to policies, reporting incidents and potential problems, completing regular training, and identifying opportunities for improvement. Company Description Crisis24, A GardaWorld Company is dedicated to equal opportunity in employment. We are committed to a work environment that celebrates diversity. We do not discriminate against any individual based on race, color, sex, national origin, age, religion, marital or parental status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any factors protected by applicable laws.

Role Description We are seeking an experienced Executive Protection professional to support the delivery of Crisis24 training programs while maintaining operational capability through Ready Team deployments. This is a dual-function role combining instructional delivery with operational tasking. The position sits within the Training Team, with responsibility for delivering high-quality training while contributing value through operational or training-related deployments. This role is designed for individuals who can operate credibly in both environments and maintain the standards expected of a Ready Team agent. Qualifications - 3+ years Executive Protection / Close Protection experience - Demonstratable experience in Training Instruction and delivery - Experience conducting advances and operating in dynamic environments - Prior instructional experience in EP, security, or related disciplines - Strong communication and professionalism - Valid driver’s license and passport - Ability to meet physical readiness and background screening requirements Requirements - Ability to perform core EP functions including body coverage, advances, and secure transportation - Maintain operational readiness and physical capability to respond to incidents - Ability to work irregular hours, travel frequently, and operate in fast-paced environments Benefits - Remote role with significant travel required (domestic and international) - All locations considered. East Coast (DC, Chicago, Maryland, Virginia) or San Francisco Bay Area preferred Company Description Crisis24 is a global, AI-enhanced provider of travel risk management, mass communications, critical event management, crisis-security consulting, personal protection solutions and global medical concierge capabilities, allowing prominent organizations, disruptive brands and influential people to operate with confidence in an uncertain world. At Crisis24, we go beyond mere employment; we pave the way to a realm where your skills become instrumental in shaping global security, guiding clients through a multifaceted and challenging landscape. Your journey with us will be deeply fulfilling, driven by a powerful sense of purpose and accomplishment. Within our thriving environment, you'll discover abundant chances for both personal and career advancement. Seize this moment to push your limits, broaden your expertise, and elevate your professional journey to unprecedented levels. Join the Crisis24 team today and be a part of something extraordinary where growth and impact converge.

Role Description The Crisis & Security Consulting (CSC) team is part of Crisis24 and provides physical and cyber security risk and crisis management consulting services. As a result of globally expanding demand for our services, an exciting opportunity has arisen to join the CSC Americas team. We are looking for a highly motivated and driven consultant/practitioner to support our clients and continue to grow our Americas consulting practice. The Senior Consultant Americas will report to the Director (Americas) for the development and maintenance of Best Practice in CSC’s pre-incident consulting services. These responsibilities will be monitored and managed through the company performance management review cycle and regular monitoring of performance against KPIs throughout the year. Core accountabilities are: - Delivery of consulting services - Execution of defined administrative tasks - Participation in company performance management cycle - Delivery of revenue through new business development tenders & proposals - Day-to-day CRM Location: Remote within North America, with requirement to travel domestically and internationally on consulting projects. What You Will Work On - Business development - Generation of new security and crisis management consultancy opportunities in North America and globally in support of CSC’s new business targets - Identify opportunities to promote and enhance CSC’s security and crisis management consulting initiatives - Scope, price, manage and/or oversee the development of RFPs and client proposals - Represent CSC, Crisis24 and Garda in client pitches, presentations, and meetings - Identify opportunities to introduce the wider Crisis24/GardaWorld services into clients - Consulting services delivery - Deploy to client offices throughout North America and/or other overseas locations to deliver CSC’s pre-incident consulting services - Delivery and management of SRM, CM and BCM consulting services (such as risk assessments, policy/plan development, incident and crisis management planning and other projects) - Produce all relevant documentation in support of assigned pre-incident consulting services delivery; responsible for the quality and standards of such documentation in line with CSC’s best practice doctrine and methodology - Project management of live security risk and crisis management consulting projects and coordination of deployments including administration of other staff and/or third-party consultants on projects - All hazards response - Deploy to client offices throughout North America and/or other overseas locations to deliver ‘all hazards’ crisis management response support services on short notice - Account management - Client liaison and account/client relationship management of new and existing consulting clients - Team engagement - Work in cooperation with the wider global consulting team on all aspects of consulting services delivery - Administrative - Maintain and/or oversee accurate accounting records for key clients allocated - Keep Salesforce and any other platforms used by Crisis24 up to date and accurate in relation to relevant accounts and proposals - Support the wider Crisis24 and GardaWorld business as required Qualifications - Minimum 7 years' relevant previous experience in a security, intelligence, risk, or crisis management environment, working in an operational and/or consulting role - Strong working knowledge of Security Risk and Crisis Management / Business Continuity Management – Best Practice and Industry Standards - Outstanding written and verbal communication and presentation skills - Highly commercial, with the ability to recognise and develop commercial opportunities - Creative thinker who can apply initiative and create solutions to solve clients’ problems - Personable and able to communicate effectively at all levels with team members and clients - Able to relate well to others with confidence and empathy, build trust and remain calm and resourceful during difficult and emotive situations - Able to demonstrate adherence to values: ethics, discretion, integrity, and accountability - Has the flexibility and motivation to work irregular hours and maintain quality delivery - Invested in development: maintains a high level of industry knowledge and awareness of geopolitical and security/crisis management issues and trends - A second language (particularly Spanish) highly advantageous. Other languages an advantage - Demonstrable commercial experience developing new business opportunities - Extensive travel experience globally including in high threat / hostile environments - Competent skills with office-based software; MSOffice - At least one relevant security risk management qualification (CSMP, CPP, PSP or other) Compensation Compensation will be commensurate with experience and is expected to range from $100,000 to $120,000. Information Security Protect the data and systems of Crisis24 and its stakeholders by adhering to policies, reporting incidents and potential problems, completing regular training, and identifying opportunities for improvement. Company Description Crisis24, A GardaWorld Company is dedicated to equal opportunity in employment. We are committed to a work environment that celebrates diversity. We do not discriminate against any individual based on race, color, sex, national origin, age, religion, marital or parental status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any factors protected by applicable laws.

Role Description Crisis24’s Crisis Security Consulting (CSC) team is seeking an Associate Consultant to join an ever-growing team to support wider project deliverables. The successful candidate will be based within the US or Canada, working remotely, but with potential travel overseas to support response and consulting tasks. Therefore, a candidate with geopolitical knowledge and interest, language abilities, and a willingness and adaptability to support bespoke international projects is sought after. The position further requires education to a Master’s level in a sector relevant subject matter, and 1-2 years of relevant work experience and language abilities are desired. The successful candidate will quickly be involved in tasks and projects supporting the wider Crisis Security Consulting department. No two days are the same, and the Associate Consultant will: - Work on bespoke reporting and threat assessments across geographies and threat types. - Analyze data and present it to clients. - Support operations on the ground during domestic and international deployments. - Edit and proof the work of peers. - Support out-of-hours tasks when required as part of a wider team “on-call” rotation system (a week of “on call” every 10-11 weeks, approximate). Qualifications - International Relations/Security Studies (or similar) at a Master’s level qualification. - Experience working in a variety of environments. - Integrity, professionalism, and discretion. - Very high standard of written/verbal English and business-level language ability. - Time management skills, including the ability to keep to tight deadlines. - A task-oriented team player who can operate independently when required. - IT literate with demonstrative knowledge of Microsoft programs and applications. - Eligibility to reside/work in the US or Canada. Requirements - An adaptable and flexible approach to working; the role may involve extended overseas deployments, including potentially high-risk and conflict-affected areas. - An understanding of Security and Risk Management principles based on best practice standards. - Interested in geopolitical and security issues and how such issues impact various global sectors. Benefits - Compensation will be commensurate with experience and is expected to range from $60,000 to $65,000.

Role Description The Protective Intelligence Center (PIC) supports Crisis24’s Private Strategic Group (PSG) fulfilling a critical mission: We aim to proactively identify, assess, and mitigate threats and hazards to our Principals and client enterprises, and the respective Crisis24 Agents and Analysts who keep them safe. The PIC leverages advanced technology, all-source intelligence, and internal subject matter experts to provide timely, accurate and actionable intelligence. In your role as an Analyst, Protective Intelligence, you will be responsible for: - Triage, reporting, and monitoring new or emerging security incidents impacting Crisis24 PSG’s assets. - Proactively identify, track, and assess known and emerging risks. - Provide incident response & triage, travel risk support, security assessments, online research, and investigations. - Receive training on investigative and threat assessment techniques and best practices. - Monitor a wide variety of threat vectors including: - Open-source and closed-source datasets and feeds - Geopolitical events - Civil unrest - Natural hazards - Crime - Terrorism - Cyber-kinetic events - Vector borne diseases - Other health concerns - Field operational and logistical requests for information (RFIs) to facilitate ad-hoc secure transport and executive protection workflows. This position will primarily operate during U.S. Eastern time zone business hours (08:00 – 16:10 ET), covering consistent shifts Monday through Friday. The role will also help provide coverage for open shifts if needed during holiday, nighttime, or weekend coverage. Qualifications - Bachelor’s degree or equivalent work experience. - Strong critical thinking skills, sound judgment, meticulous attention to detail, and an aptitude for rapidly assimilating new information. - Open-source intelligence (OSINT) skills; including the ability to collect, assess, and rapidly assimilate information into concise, actionable written reports or assessments. - Familiarity with news reporting sources, social media channels, and other channels for real-time monitoring of current events. - Ability to assimilate and effectively leverage new technologies. - Working knowledge of basic IT troubleshooting. - Demonstrated interest in supporting physical security and operational logistics. - Aptitude for clear and effective written and verbal communications under time-sensitive conditions. - Ability to assess information quickly and accurately for credibility, relevance, and importance. - Ability to establish priorities, multi-task, work independently, and complete objectives in a fast-paced and demanding work environment. - Working knowledge of Microsoft Office suite, including Word, Excel, PowerPoint, and SharePoint. - Schedule flexibility and the ability to work off-hours and weekend shifts. - Must maintain a high degree of confidentiality. - High level of discretion, integrity, and professionalism in handling sensitive information. Requirements - Minimum of 2+ years of relevant experience in protective intelligence, threat analysis, military intelligence, law enforcement, or corporate security environments. - Proven ability to assess complex threat environments and provide clear, actionable recommendations. - Broad geopolitical awareness, knowledge of global events, and cultural sensitivity. - Excellent written and verbal communication skills with the ability to brief senior stakeholders. Information Security Protect the data and systems of Crisis24 and its stakeholders by adhering to policies, reporting incidents and potential problems, completing regular training, and identifying opportunities for improvement. Company Description Crisis24, A GardaWorld Company is dedicated to equal opportunity in employment. We are committed to a work environment that celebrates diversity. We do not discriminate against any individual based on race, color, sex, national origin, age, religion, marital or parental status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any factors protected by applicable laws.

Role Description The Protective Intelligence Center (PIC) supports Crisis24’s Private Strategic Group (PSG) fulfilling a critical mission: We aim to proactively identify, assess, and mitigate threats and hazards to our Principals and client enterprises. In your role as a Senior Analyst, Protective Intelligence, you will be responsible for: - Triage, reporting, and monitoring new or emerging security incidents. - Proactively identifying, tracking, and assessing known and emerging risks. - Providing incident response & triage, travel risk support, security assessments, online research, and investigations. - Monitoring a wide variety of threat vectors including: - Open-source and closed-source datasets and feeds. - Geopolitical events. - Civil unrest. - Natural hazards. - Crime. - Terrorism. - Cyber-kinetic events. - Vector borne diseases and other health concerns. - Fielding operational and logistical requests for information (RFIs). - Taking on advanced intelligence and operational workflows. This position will primarily operate during U.S. Eastern time zone business hours (08:00 – 16:10 ET), covering consistent shifts Monday through Friday, with potential coverage for open shifts during holidays, nighttime, or weekends. Qualifications - Bachelor’s degree or equivalent work experience. - Strong critical thinking skills and sound judgment. - Meticulous attention to detail and aptitude for rapidly assimilating new information. - Demonstrated interest in supporting physical security and operational logistics. - Aptitude for clear and effective written and verbal communications under time-sensitive conditions. - Ability to assess information quickly and accurately for credibility, relevance, and importance. - Ability to establish priorities, multi-task, work independently, and complete objectives in a fast-paced and demanding work environment. - Working knowledge of Microsoft Office suite, including Word, Excel, PowerPoint, and SharePoint. - Schedule flexibility and the ability to work weekend shifts. - Must maintain a high degree of confidentiality. Requirements - Minimum of 5+ years of relevant experience in protective intelligence, threat analysis, military intelligence, law enforcement, or corporate security environments. - Proven ability to assess complex threat environments and provide clear, actionable recommendations. - Strong knowledge of OSINT tools, techniques, and platforms. - OSINT skills, including the ability to collect, assess, and rapidly assimilate information into concise, actionable written reports or assessments. - Broad geopolitical awareness, knowledge of global events, and cultural sensitivity. - Familiarity with news reporting sources, social media channels, and other channels for real-time monitoring of current events. - Advanced knowledge of Microsoft Office suite, including Word, Excel, PowerPoint, and SharePoint. - Ability to assimilate and effectively leverage new technologies. - Working knowledge of basic IT troubleshooting. - Excellent written and verbal communication skills with the ability to brief senior stakeholders. - High level of discretion, integrity, and professionalism in handling sensitive information. - Familiarity with high-net-worth or executive protection environments is highly desirable. Company Description Crisis24 is a global, AI-enhanced provider of travel risk management, mass communications, critical event management, crisis-security consulting, personal protection solutions, and global medical concierge capabilities. At Crisis24, we go beyond mere employment; we pave the way to a realm where your skills become instrumental in shaping global security. Join the Crisis24 team today and be a part of something extraordinary where growth and impact converge.

Role Description The Renewal Specialist plays a vital role in supporting our Account Management Team by overseeing the contract renewal process for select accounts. This position involves digitally managing agreements and assisting external clients with their account inquiries, additions, and modifications. Location: Remote within the US What You Will Work On - Communicate & collaborate as needed with Account Managers to successfully complete renewal opportunities and offer the client a seamless experience. - Facilitate the renewal of client opportunities at least 45 days in advance of their contract expiration date internally and externally. - Update client information within Salesforce, and within client agreements in the Contract Management application and/or SharePoint in a timely manner, as needed. - Proactively anticipate client needs and effectively communicate ways to support them including outreach to Crisis24 subject matter experts. - Negotiate any new terms that may arise such as upsells, downgrades, using defined parameters agreed by the business to ensure the clients' continued patronage and minimizing any potential revenue loss. - Build relationships with clients to develop, retain and secure future business. - Document all client and sales activities in Salesforce and associated outcomes to track success from initiation to completion. - Effectively utilize all internal and technological resources for intentional client outreach. - Collaborate with Contracts Team and Operations Team to make any necessary changes or updates to client agreements/subscriptions/programs. - Provide support to Accounts Receivable (A/R) to achieve on-time payment of all Client invoices based on contractual payment terms. Qualifications - 2-4 years’ experience in sales, sales support, or customer service preferred. - Excellent active listening, communication, organization, and follow-through skills. - Proven time management with the ability to manage multiple projects and prioritize competing tasks. - Ability to understand clients’ business and fit with Crisis24 Integrated Risk Management products and services. - Strong interpersonal skills including oral and written communications. - Experience with CRM software (e.g. Salesforce), MS Office, MS Teams, SharePoint, and Help Desk Support Software. - Bachelor’s degree required or relevant proven experience. Requirements - Protect the data and systems of Crisis24 and its stakeholders by adhering to policies, reporting incidents and potential problems, completing regular training, and identifying opportunities for improvement. Company Description Crisis24 is a global, AI-enhanced provider of travel risk management, mass communications, critical event management, crisis-security consulting, personal protection solutions, and global medical concierge capabilities, allowing prominent organizations, disruptive brands, and influential people to operate with confidence in an uncertain world. At Crisis24, we go beyond mere employment; we pave the way to a realm where your skills become instrumental in shaping global security, guiding clients through a multifaceted and challenging landscape. Your journey with us will be deeply fulfilling, driven by a powerful sense of purpose and accomplishment. Within our thriving environment, you'll discover abundant chances for both personal and career advancement. Seize this moment to push your limits, broaden your expertise, and elevate your professional journey to unprecedented levels. Join the Crisis24 team today and be a part of something extraordinary where growth and impact converge.

Role Description We are seeking someone who possesses the following qualities: - Exceptional ability to organize and prioritize tasks with minimal supervision. - Effective time management and adept problem-solving skills. - Strong interpersonal skills, both verbal and written. - Unwavering attention to detail coupled with outstanding organizational prowess. - Capability to handle multiple projects concurrently. - Proficiency in facilitation and presentation, ensuring clear communication. - Confidence and assertiveness in approach. - Dependable and responsible with an innovative mindset. - Skilled in negotiation and adept at building rapport. - Proven track record of consistently delivering results within agreed-upon timelines. - Technologically savvy, particularly proficient in Microsoft Office applications such as Word, PowerPoint, Outlook, and Excel. Additional experience in Salesforce is preferred though not a requirement. What You Will Work On - Program Oversight & Coordination - Lead day-to-day management and coordination of the Public Safety Liaison/Emergency Operation Center Agency Representative Program. - Ensure alignment of program activities with strategic priorities. - Supervise and support program staff, including assigning responsibilities, monitoring performance, and providing coaching and guidance. - Support program scalability across multiple operating regions. - Maintain and manage a master training calendar for all operating regions. - Program Strategy & Planning - Develop and implement strategies to expand emergency management engagement. - Strengthen partnerships with local agencies and stakeholders. - Identify opportunities for program growth and operational improvement. - Program Tracking & Reporting - Monitor and track program activities and performance metrics. - Prepare and deliver monthly program reports. - Conduct quarterly business reviews highlighting progress, insights, and recommendations. - Expense Tracking & Reimbursement - Maintain accurate travel and expense logs. - Ensure all expenses are pre-approved and processed in a timely manner. - Track travel expenses and event-related coordination fees. - Contract & Policy Compliance - Ensure staffing requirements are met, including hiring qualified personnel. - Maintain compliance with organizational policies, including the Supplier Code of Conduct. - Monitor adherence to contractual obligations and operational standards. - Internal Coordination & Stakeholder Engagement - Provide regular updates to leadership on program progress and key initiatives. - Collaborate cross-functionally with internal teams to ensure program success. - Serve as a primary point of contact for stakeholders and partners. - Maintain current knowledge of company strategies and technological/product development and participate in User Acceptance Testing of technology enhancements as needed. - Ability to identify opportunities, develop innovative solutions, and effectively communicate a vision for driving growth. - Develop/build and implement new processes and procedures to enhance performance within Business Operations verticals. - Establish and maintain team key performance indicators (KPIs) to monitor performance metrics and track progress against strategic initiatives. - Assist in the planning and execution of all people and career growth programs and leadership tracks. What You Will Bring - Bachelor’s degree required. - At least 7 years' experience, preferably in Emergency Management or Public Safety role. - 3-5 years of proven experience in program or project management, preferably with direct team leadership responsibilities. - Demonstrated ability to manage, mentor, and develop staff. Information Security - Protect the data and systems of Crisis24 and its stakeholders by adhering to policies, reporting incidents and potential problems, completing regular training, and identifying opportunities for improvement. Company Description Crisis24, A GardaWorld Company is dedicated to equal opportunity in employment. We are committed to a work environment that celebrates diversity. We do not discriminate against any individual based on race, color, sex, national origin, age, religion, marital or parental status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any factors protected by applicable laws.

Role Description Crisis24 is seeking a highly motivated, entrepreneurial Strategic Alliance Director to identify, develop, and scale new partnership opportunities. This is a quota‑bearing role designed for a proven “hunter” with strong sales and partnering skills, capable of sourcing and closing new alliance relationships across: - Critical Event Management (CEM) - Travel Risk Management (TRM) - Enterprise risk management - SaaS platform companies - Supply chain risk management - Security integration - Consulting ecosystems The Strategic Alliance Director will own the end‑to‑end partner lifecycle—from market identification and deal execution to onboarding, enablement, and ongoing performance management. This role will recruit and work with a diverse partner landscape, including: - SaaS platform providers - Embedded technology partners (OEMs) - Managed service providers (MSPs) - Large global systems integrators (GSIs) Primary focus will be on the Americas region. Key Responsibilities - Identify, initiate, and close new strategic partnerships across sell‑to, sell‑through, and sell‑with models. - Conduct proactive market analysis to identify high‑potential partners and assess strategic and technical fit with Crisis24 solutions. - Build and maintain a robust pipeline of prospective partner opportunities through disciplined sales and alliance development practices. - Lead partnership negotiations, including commercial structure, scope, and contractual terms, and manage renewals as needed. - Drive partner onboarding and enablement to ensure partners are fully prepared to position, sell, and deliver Crisis24 solutions. - Develop and execute joint go‑to‑market strategies across the Americas in close collaboration with sales and marketing teams. - Track, measure, and report on partner performance, including lead generation, pipeline creation, bookings forecasts, and revenue contribution. - Cultivate and expand existing partner relationships to maximize growth, cross‑sell opportunities, and long‑term value creation. - Collaborate on API and data integration initiatives to strengthen joint solutions and differentiated customer value propositions. - Travel as needed (up to approximately 25%) within the Americas to meet partners and attend industry events, conferences, and meetings. Qualifications - 5–7 years of experience in enterprise sales, partner sales, or strategic alliances, with a proven record of new partner acquisition, revenue generation, and attainment of annual bookings targets. - Demonstrated success operating with an entrepreneurial, growth‑oriented mindset and a strong bias toward execution. - Experience in domain areas of critical event management, enterprise risk management, business continuity, crisis management, threat intelligence, travel risk management, critical communications, governance risk & compliance (GRC), supply chain risk management, enterprise resilience, physical security, and managed services. - Experience selling into or partnering within enterprise‑level markets. - Strong communication, negotiation, and relationship‑management skills. - Ability to work independently while collaborating effectively across cross‑functional teams in a fast‑paced environment. - Willingness and ability to travel within the Americas region. Preferred Qualifications - Prior experience partnering with SaaS platform companies, embedded technology partners, large security integrators/GSIs, or managed service providers. - Familiarity with the Americas market, including the United States & Canada. Information Security - Protect the data and systems of Crisis24 and its stakeholders by adhering to policies, reporting incidents and potential problems, completing regular training, and identifying opportunities for improvement. Company Description Crisis24, A GardaWorld Company is dedicated to equal opportunity in employment. We are committed to a work environment that celebrates diversity. We do not discriminate against any individual based on race, color, sex, national origin, age, religion, marital or parental status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any factors protected by applicable laws.

About Crisis24 Crisis24 is a global, AI-enhanced provider of travel risk management, mass communications, critical event management, crisis-security consulting, personal protection solutions and global medical concierge capabilities, allowing prominent organizations, disruptive brands and influential people to operate with confidence in an uncertain world. At Crisis24, we go beyond mere employment; we pave the way to a realm where your skills become instrumental in shaping global security, guiding clients through a multifaceted and challenging landscape. Your journey with us will be deeply fulfilling, driven by a powerful sense of purpose and accomplishment. Within our thriving environment, you'll discover abundant chances for both personal and career advancement. Seize this moment to push your limits, broaden your expertise, and elevate your professional journey to unprecedented levels. Join the Crisis24 team today and be a part of something extraordinary where growth and impact converge. More information is available at www.crisis24.garda.com Position Overview We are seeking a disciplined and experienced Chief Firearms Instructor to support the development, delivery, and oversight of firearms training programs across domestic and international operations. This role serves as the lead subject matter expert for firearms within the training function, ensuring instruction, qualification standards, and operational readiness align with company expectations. This role focuses on firearms program excellence within a broader training team. Who We’re Looking For: We are seeking a firearms professional with strong instructional experience in military, law enforcement, or executive protection environments. You are comfortable leading on the range, contributing to program development, and supporting broader training initiatives. What You Will Work On: Firearms Training Leadership & Delivery · Develop and deliver firearms training programs across the United States and internationally. · Maintain instructional quality, safety, and alignment with operational requirements. External & Client-Facing Training Delivery · Deliver billable training for clients, internal leadership, and ad hoc requests. · Support revenue-generating training initiatives as part of core responsibilities. Instructor Development & Oversight · Support development of adjunct and additional-duty instructors. · Contribute to instructor standards, evaluation, and mentorship. Curriculum Development & Standards · Maintain and improve firearms curriculum and qualification standards. · Support integration of use-of-force continuum considerations, including less-lethal options. Policy & Compliance Support · Assist with firearms policy review, development, and implementation. · Support compliance across jurisdictions. Use-of-Force Continuum & Less-Lethal Development (Preferred) · Support development and potential delivery of less-lethal training. · Ensure alignment across use-of-force practices. Training Program Integration · Support onboarding course delivery monthly. · Assist with cross-functional training delivery when qualified. Location & Travel Remote with 70–80% travel, including international assignments. What You Will Bring: · 8+ years of firearms experience. · Instructor experience. · Understanding of protective operations. · Strong communication and professionalism. Preferred Backgrounds · Specialized unit or executive protection experience. · Instructor certifications. Information Security Protect the data and systems of Crisis24 and its stakeholders by adhering to policies, reporting incidents and potential problems, completing regular training, and identifying opportunities for improvement. Crisis24, A GardaWorld Company is dedicated to equal opportunity in employment. We are committed to a work environment that celebrates diversity. We do not discriminate against any individual based on race, color, sex, national origin, age, religion, marital or parental status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any factors protected by applicable laws.