Crisis24 is a global, AI-enhanced provider of travel risk management, mass communications, critical event management, crisis-security consulting, personal protection solutions and global medical concierge capabilities. We operate at the intersection of precision, discretion, and elite readiness. Delivering world-class security solutions to high-profile clients, executives, and organizations across the globe. Our Threat Assessment and Management Division provides consultation and training. We deliver our services with discretion and care, allowing our clients to make informed decisions with confidence.
Ecommerce, Digital Growth Manager
Location
United States
Posted
3 days ago
Salary
$100K - $118K / year
Seniority
Lead
No structured requirement data.
Job Description
Ecommerce, Digital Growth Manager
Crisis24
Role Description The E-Commerce & Digital Growth Manager is responsible for driving scalable, self-service revenue growth by optimizing the full digital funnel—from acquisition through renewal. This role focuses on increasing conversion, improving customer lifetime value, and reducing reliance on manual sales and account management support. You will partner cross-functionally with Marketing, Product, and Account Management to build a high-performing, B2C-style growth engine. What You Will Work On - Drive Scalable Customer Acquisition & Conversion - Partner with Marketing to convert traffic into paying customers - Optimize landing pages, offers, pricing, and signup flows - Improve conversion from visitor to active customer - Own the Digital Revenue Funnel - Manage the full customer journey: acquisition → signup → activation → renewal - Identify drop-offs and implement improvements to increase funnel efficiency - Increase speed to purchase and activation - Expand Revenue Through Lifecycle Optimization - Build and scale automated customer journeys (email, SMS, voice) - Improve renewal rates through optimized timing, messaging, and user experience - Reduce churn by removing friction at key points in the customer lifecycle - Increase customer lifetime value (LTV) - Optimize eCommerce Experience - Improve usability of pricing pages, checkout flow, and customer portal - Partner with Product to reduce friction for SMB and non-technical users - Ensure mobile-friendly, intuitive experiences - Leverage Data to Drive Growth - Track and report on funnel performance (conversion rates, CAC, LTV, drop-off points) - Build dashboards and translate insights into actionable improvements - Continuously test and iterate to improve performance - Collaborate Cross-Functionally - Partner with Marketing, Product, and Account Management to align growth priorities - Use customer data and insights to inform roadmap and campaign decisions Qualifications - 3–7 years of experience in e-commerce, SaaS growth, or digital funnel optimization - Proven track record improving conversion rates and online customer journeys - Strong analytical, data-driven decision-making skills - Experience working cross-functionally with Marketing and Product teams Requirements - Experience in SMB SaaS or subscription-based products (preferred) - Lifecycle marketing experience (email, SMS, automation) (preferred) - Familiarity with subscription billing or checkout systems (preferred) - Experience with Salesforce or similar platforms (preferred) - Understanding of compliance considerations in customer communications (preferred) What Success Looks Like - Customer acquisition (new subscriptions) - Conversion rates across the funnel (visit → signup → purchase) - Customer acquisition cost (CAC) - Customer lifetime value (LTV) - Renewal rate and self-service revenue percentage Salary Range $100,000 – $118,000 annually, commensurate with experience and qualifications. Information Security Protect the data and systems of Crisis24 and its stakeholders by adhering to policies, reporting incidents and potential problems, completing regular training, and identifying opportunities for improvement. Company Description Crisis24 is a global, AI-enhanced provider of travel risk management, mass communications, critical event management, crisis-security consulting, personal protection solutions and global medical concierge capabilities, allowing prominent organizations, disruptive brands and influential people to operate with confidence in an uncertain world.
Related Guides
Related Categories
Related Job Pages
More Ecommerce Jobs
• Oversee and manage customer orders via website and phone, ensuring 100% accuracy • Validate order details, invoices, and pricing to eliminate errors • Coordinate and schedule deliveries with logistics and delivery partners • Analyze order and delivery costs to identify inefficiencies and recommend improvements • Provide high-level customer support, including handling inquiries, sales calls, and product recommendations • Build and maintain strong relationships with customers and suppliers • Manage and optimize the online product catalog, including product listings, categories, and overall website presentation • Ensure product information is accurate, up-to-date, and aligned across platforms • Identify opportunities to streamline workflows and improve operational efficiency • Implement automation solutions for order processing and backend operations • Oversee AI-powered tools and prompts to ensure accuracy and efficiency across: • Order management • Product updates • Customer interactions • Monitor key operational metrics and prepare performance reports • Identify trends, highlight areas for improvement, and implement data-driven solutions • Prepare quotations and other sales-related documentation
• Du planst und steuerst unsere E-Commerce-Projekte. • Sauber dokumentiert, mit klaren To-dos und realistischen Timings. • Du briefst unsere Agenturen im Detail: Was, wann, in welcher Qualität. • Du achtest darauf, dass unsere CI wirklich eingehalten wird. • Du arbeitest mit KI- und Cloud-Tools (ChatGPT, Claude, Figma Make o.Ä.), um Landing-Page-Konzepte zu erstellen und gibst saubere Vorlagen an unsere Devs weiter. • Du koordinierst kleinere Shopify-Änderungen: Inhalte, Produkt- und Kollektionspflege, einfache Theme-Anpassungen. • Du bist Hauptansprechpartner:in für Agenturen und externe Partner. • Du hast unsere wichtigen KPIs im Blick: Umsatz, Sessions, Conversion Rate, Funnel-Performance. • Du treibst Conversion-Optimierungen voran: Hypothese, Priorisierung, Umsetzung, Auswertung. • Du berichtest regelmäßig über Status und Risiken. Kurz und ehrlich.
Shopify E Commerce Manager
Rankist GmbHOffizieller Shopify-Partner in der Schweiz. Messbare Erfolge, unverwechselbares Design, unschlagbare Strategien.
Role Description Wir suchen einen E Commerce Manager, der Shopify wirklich beherrscht, Verantwortung übernehmen kann und in einem schnellen Umfeld souverän bleibt. - Du betreust Shopify Projekte und arbeitest täglich im Backend. - Du baust Collections, bringst Struktur in Shops, setzt Features um und denkst logisch. - Du bist eng im Austausch mit unseren Kunden und führst Gespräche auf Deutsch und Englisch. - Du koordinierst Entwickler, wenn es technisch wird. - Du unterstützt unsere Kunden nicht nur im Shop, sondern auch bei Prozessen, Struktur und strategischen Themen. - Du unterstützt das Team, wenn irgendwo Unterstützung gebraucht wird. - Du setzt selbst um. Qualifications - Shopify Praxis, nicht nur Theorie - Verständnis für Shop Logik und E Commerce Prozesse - Sicherheit im Kundenkontakt - Gutes Englisch - Eigenständiges Arbeiten ohne Dauer Briefing - Struktur auch wenn es schnell wird - Technisch sicher genug, um Dinge selbstständig umzusetzen Benefits - Remote Arbeit - Flexible Arbeitszeiten, solange Projekte laufen aber auch zu den Arbeitszeiten unserer Kunden - Viel Verantwortung und wenig Hierarchie - Ein internationales Team, das direkt kommuniziert, ehrlich Feedback gibt und füreinander einsteht.
eCommerce, Merchandising Manager – Contract
BluelandReimagining everyday products to save you money and space, without any plastic waste.
• Manage daily site updates including messaging swaps, asset changes, and content refreshes within our CMS Pack Digital • Coordinate closely with Marketing, CRM, and Creative to align onsite execution with campaign messaging • Submit Creative Briefs for scheduled promotions and ensure all assets are accounted for • Own the launch of our Holiday campaigns, ensuring on-time and accurate site transitions throughout the season • Ensure accuracy, timing, and quality control of all scheduled website changes • Support execution of supplemental marketing initiatives such as gifting programs and custom landing pages as needed • Manage site merchandising, updating prices and inventory allocations in Shopify for both the DTC and Wholesale store, in partnership with our Operations team • Own the configuration of new products, ensuring the accurate and comprehensive product data is configured across our technical stack (CMS, Shopify, and Recharge Subscriptions) • Execute new product launches, including some limited after-hours publishing and QA • Configure A/B tests within the CMS platform in partnership with the Director of Digital Product • QA test variations and comprehensively report issues to engineering • Define, track, and measure success metrics for experiments and feature launches • Run weekly SEO and monthly Accessibility reports and document and report issues to engineering
