• The MIS & Reporting Analyst is responsible for supporting insurance reporting, reconciliations, bordereaux processing, and operational reporting across the Australian and New Zealand insurance markets. • Prepare and submit insurer bordereaux reports in line with reporting requirements and internal processes. • Reconcile broker commission statements and ensure reporting accuracy across relevant systems. • Manage daily bank downloads, payment notifications, and support claims and refund payment processing. • Assist with debtor management, credit control activities, and operational or financial reporting tasks. • Review data quality, identify inconsistencies, and maintain accurate reporting records and documentation. • Collaborate with development teams and internal stakeholders to improve reporting processes and system functionality. • Support cross-functional teams while managing workloads effectively in a fast-paced, detail-oriented environment.

• Analyze data, build models, test hypotheses, find root causes, develop prototypes, forecast performance, create Power BI reports, and write SQL scripts. • Extract insights from these data activities to inform business decisions. • Use descriptive (what happened) and diagnostic (why did it happen) analytics to develop specific, actionable recommendations for business leaders. • Define metrics that are independent, holistic, accurate, encourage the right behaviors, and are aligned with company strategy and objectives. • Manage relationships and small projects with cross-functional stakeholders. • Map business processes to their corresponding data flows. • Proactively identify and surface opportunities to improve efficiency for Operation and Internally as well.

Role Description Reliable Security Staffing LLC is looking for a Reporting Analyst to join our dedicated Support team. This full-time, remote position offers an excellent opportunity for entry-level candidates eager to start their career in the Security/Investigations industry while working from the comfort of their own home in Atlanta. As a Reporting Analyst, you will play a crucial role in compiling, analyzing, and presenting data to support our operational objectives. Your insights will directly contribute to enhancing our service delivery and operational efficiency, allowing us to maintain our commitment to excellence in security staffing solutions. We offer a competitive salary range of $27,000 - $35,000 annually, along with comprehensive benefits and opportunities for growth within the company. Join us and be part of a team that values integrity, professionalism, and dedication to our clients. Responsibilities - Compile and analyze data from various sources to create comprehensive reports - Assist in developing and maintaining reporting dashboards - Collaborate with team members to identify data needs and improve reporting processes - Ensure data accuracy and integrity across all reporting metrics - Support the preparation of presentations for management meetings - Monitor key performance indicators and provide insights - Respond to ad-hoc reporting requests from various departments - Stay updated on industry trends and reporting tools Qualifications - Bachelor's degree in Business, Data Analytics, or a related field - Strong analytical skills with attention to detail - Proficiency in Microsoft Excel and reporting tools - Excellent written and verbal communication skills - Ability to work independently and as part of a team - Strong organizational skills and ability to manage multiple tasks - Basic knowledge of data visualization tools (e.g., Tableau, Power BI) is a plus - Familiarity with the security industry is a plus but not required Benefits - Competitive salary range of $27,000 - $35,000 annually - Comprehensive benefits - Opportunities for growth within the company Company Description Join our team at Reliable Security Staffing LLC and embark on a journey of growth and innovation.

Role Description This role supports data integration, data quality, and reporting efforts for the Oklahoma statewide project, with additional support across Mid-South clients. The position focuses on executing and maintaining data processes, including monitoring imports and exports, troubleshooting data issues, and supporting reporting and data delivery needs. The Data Integration Analyst works as part of a fast-paced, deadline-driven team to ensure data is accurate, timely, and aligned with system and client requirements. This role combines hands-on data operations with foundational data analysis, requiring both technical execution and the ability to interpret and validate data. This position is primarily remote with occasional travel (10–30%) for client meetings and team collaboration. Responsibilities - Data Integration and Operations - Monitor and manage recurring data imports and exports, including nightly and scheduled processes. - Troubleshoot failed imports and data issues, identifying root causes and supporting resolution. - Perform manual data corrections and file adjustments to resolve data inconsistencies. - Support setup and maintenance of data imports for students, users, caseloads, events, and assessments. - Assist with API data flow monitoring and issue resolution. - Execute and support data import, transformation, and export processes. - Data Quality, Analysis, and Validation - Identify and resolve data quality issues such as duplicate records, missing fields, and validation errors. - Profile and review data sets to identify patterns, inconsistencies, or gaps. - Support data clean-up efforts, including student identifiers, user records, and contact data. - Review incoming and outgoing data files to ensure accuracy and completeness. - Assist in testing, validation, and QA of data integrations and reporting outputs. - Apply data standards and naming conventions to ensure consistency across imports, exports, and reporting outputs. - Support adherence to defined data structures and standards used across systems and integrations, including interoperability frameworks (e.g., Ed-Fi, SIF, or similar). - Reporting and Data Delivery - Support generation and delivery of recurring reports, including state reporting files and client-specific extracts. - Pull, format, and prepare data for client requests and internal use. - Assist with pushing data to downstream systems such as data warehouses via SFTP or other methods. - Monitor file delivery processes and troubleshoot issues related to file transfers and timing. - Develop foundational knowledge of reporting tools (e.g., Business Objects) to support data extraction and collaboration. - Client Support and Collaboration - Respond to client and internal requests related to data imports, exports, and reporting. - Participate in troubleshooting discussions with clients and internal teams to resolve data issues. - Communicate data findings, issues, and resolutions clearly to both technical and non-technical audiences. - Assist in gathering and documenting data-related requirements and client needs. - Support client meetings through preparation of data summaries, findings, or supporting materials. - Process Improvement and Documentation - Document standard operating procedures for data imports, exports, transformations, and troubleshooting. - Maintain data dictionaries, data flow diagrams, and supporting documentation where applicable. - Identify opportunities to improve data processes, reduce manual effort, and increase reliability. - Support knowledge sharing across the team to improve consistency and scalability. Qualifications - 5+ years of experience in data support, data operations, or data analysis. - Experience working with data files (CSV, Excel) and file transfer methods (e.g., SFTP). - Basic to intermediate SQL skills, including querying, filtering, and joining data. - Strong analytical skills with the ability to review, organize, and interpret data. - Experience with data validation, transformation, or import/export processes. - Foundational understanding of data standards, data structures, and interoperability concepts. - Demonstrated ability to apply data standards and naming conventions to ensure consistency across imports, exports, and reporting outputs. - Ability to support and follow defined data structures and standards used across systems and integrations. - Exposure to education data frameworks (e.g., Ed-Fi, SIF, CEDS, or similar) preferred. - Strong attention to detail and ability to identify data inconsistencies and anomalies. - Ability to troubleshoot issues and follow problems through to resolution. - Strong organizational skills with the ability to manage multiple priorities and deadlines. - Effective written and verbal communication skills across technical and non-technical stakeholders. - Ability to work independently while contributing to a collaborative, team-oriented environment. Preferred Qualifications - Experience with Student Information Systems (SIS) or education data environments. - Familiarity with reporting or BI tools (e.g., Power BI, SSRS, Business Objects). - Exposure to APIs, data integrations, or ETL processes. - Experience with tools such as JIRA, Zendesk, or similar ticketing systems. - Experience documenting data processes, requirements, or workflows. - Interest in developing advanced data analysis, automation, or scripting skills. Role Focus and Scope - Primary focus on supporting the State of Oklahoma statewide project. - Additional support across Mid-South clients as needed. - Emphasis on execution, data quality, and operational reliability. - Opportunity to grow into more advanced data analysis, integration, and client-facing consulting responsibilities over time. Compensation Compensation for roles at Public Consulting Group varies depending on a wide array of factors including, but not limited to, the specific office location, role, skill set, and level of experience. As required by applicable law, PCG provides a reasonable range of compensation for this role. In addition, PCG provides a range of benefits for this role, including medical and dental care benefits, 401k, PTO, parental leave, bereavement leave. Range: $90,000 - $100,000 EEO Statement Public Consulting Group is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion. We believe that we work best when our employees feel empowered and accepted, and that starts by honoring each of our unique life experiences. At PCG, all aspects of employment regarding recruitment, hiring, training, promotion, compensation, benefits, transfers, layoffs, return from layoff, company-sponsored training, education, and social and recreational programs are based on merit, business needs, job requirements, and individual qualifications. We do not discriminate on the basis of race, color, religion or belief, national, social, or ethnic origin, sex, gender identity and/or expression, age, physical, mental, or sensory disability, sexual orientation, marital, civil union, or domestic partnership status, past or present military service, citizenship status, family medical history or genetic information, family or parental status, or any other status protected under federal, state, or local law. PCG will not tolerate discrimination or harassment based on any of these characteristics. PCG believes in health, equality, and prosperity for everyone so we can succeed in changing the ways the public sector, including health, education, technology and human services industries, work.