Core-VA Solutions

• Organize and maintain case files, records, service plans, and related documentation while ensuring compliance, confidentiality, and secure handling of sensitive information. • Schedule and coordinate appointments, referrals, service authorizations, annual reviews, and follow-ups to ensure timely access to services and supports. • Act as a liaison between clients, families, service providers, and community organizations — facilitating communication in both English and Spanish as needed. • Assist in developing, monitoring, and updating individualized service plans, tracking deadlines, renewals, and progress to keep the case management team informed. • Monitor compliance with state, and agency-specific regulations for service delivery and documentation standards. • Collaborate with healthcare providers, therapists, and service coordinators to ensure clients receive holistic, person-centered care. • Prepare and submit reports on client progress, service utilization, and outcomes to maintain compliance and transparency. • Support case managers in resolving care-related concerns and addressing barriers to accessing required services. • Communicate effectively with Spanish-speaking clients and families, providing interpretation and translation support to ensure equitable access to services. • Provide feedback to improve workflows, service delivery processes, and overall client satisfaction.

Role Description Core-VA Solutions is seeking a detail-oriented and compassionate Case Management Assistant to provide essential remote support. This role plays a critical part in ensuring individuals receiving long-term care services have timely access to the resources, supports, and documentation they need. The ideal candidate is bilingual in Spanish and English, highly organized, and passionate about serving individuals with disabilities and their families. Experience in a health or human services setting is strongly preferred. - Organize and maintain case files, records, service plans, and related documentation while ensuring compliance, confidentiality, and secure handling of sensitive information. - Schedule and coordinate appointments, referrals, service authorizations, annual reviews, and follow-ups to ensure timely access to services and supports. - Act as a liaison between clients, families, service providers, and community organizations — facilitating communication in both English and Spanish as needed. - Assist in developing, monitoring, and updating individualized service plans, tracking deadlines, renewals, and progress to keep the case management team informed. - Monitor compliance with state, and agency-specific regulations for service delivery and documentation standards. - Collaborate with healthcare providers, therapists, and service coordinators to ensure clients receive holistic, person-centered care. - Prepare and submit reports on client progress, service utilization, and outcomes to maintain compliance and transparency. - Support case managers in resolving care-related concerns and addressing barriers to accessing required services. - Communicate effectively with Spanish-speaking clients and families, providing interpretation and translation support to ensure equitable access to services. - Provide feedback to improve workflows, service delivery processes, and overall client satisfaction. Qualifications - 2 years of proven experience as a Case Management Assistant or in a similar administrative role. - Experience with scheduling, documentation, reporting, and coordination tasks in a healthcare or social services setting. Requirements - Bilingual – Spanish and English required (written and verbal). - Experience working with US-based clients is required. - Strong organizational skills with meticulous attention to detail. - Proficiency in case management software, Microsoft Office, or similar tools. - Excellent interpersonal and communication skills with a client-first mindset. - Ability to maintain strict confidentiality and handle sensitive information with professionalism. - Ability to work both independently and collaboratively in a fast-paced environment. Benefits - Starting rate: $7/hour (based on experience and qualifications) - 100% remote / work-from-home setup - Paid time off (PTO) - US public holidays observed - Training and support system to help you build confidence and work independently - A collaborative, respectful work environment — we value trust, autonomy, and open communication - Long-term opportunity with a stable and growing agency

Role Description Core-VA Solutions is seeking a detail-oriented and compassionate Case Management Assistant to provide essential remote support. This role plays a critical part in ensuring individuals receiving long-term care services have timely access to the resources, supports, and documentation they need. The ideal candidate is bilingual in Spanish and English, highly organized, and passionate about serving individuals with disabilities and their families. Experience in a health or human services setting is strongly preferred. - Organize and maintain case files, records, service plans, and related documentation while ensuring compliance, confidentiality, and secure handling of sensitive information. - Schedule and coordinate appointments, referrals, service authorizations, annual reviews, and follow-ups to ensure timely access to services and supports. - Act as a liaison between clients, families, service providers, and community organizations — facilitating communication in both English and Spanish as needed. - Assist in developing, monitoring, and updating individualized service plans, tracking deadlines, renewals, and progress to keep the case management team informed. - Monitor compliance with state, and agency-specific regulations for service delivery and documentation standards. - Collaborate with healthcare providers, therapists, and service coordinators to ensure clients receive holistic, person-centered care. - Prepare and submit reports on client progress, service utilization, and outcomes to maintain compliance and transparency. - Support case managers in resolving care-related concerns and addressing barriers to accessing required services. - Communicate effectively with Spanish-speaking clients and families, providing interpretation and translation support to ensure equitable access to services. - Provide feedback to improve workflows, service delivery processes, and overall client satisfaction. Qualifications - 2 years of proven experience as a Case Management Assistant or in a similar administrative role. - Experience with scheduling, documentation, reporting, and coordination tasks in a healthcare or social services setting. Requirements - Bilingual – Spanish and English required (written and verbal). - Experience working with US-based clients is required. - Strong organizational skills with meticulous attention to detail. - Proficiency in case management software, Microsoft Office, or similar tools. - Excellent interpersonal and communication skills with a client-first mindset. - Ability to maintain strict confidentiality and handle sensitive information with professionalism. - Ability to work both independently and collaboratively in a fast-paced environment. Benefits - Starting rate: $7/hour (based on experience and qualifications) - 100% remote / work-from-home setup - Paid time off (PTO) - US public holidays observed - Training and support system to help you build confidence and work independently - A collaborative, respectful work environment — we value trust, autonomy, and open communication - Long-term opportunity with a stable and growing agency

Role Description We are seeking a highly organized and detail-oriented Clinical Coordinator to support one of our US-based healthcare clients. This role focuses on coordinating clinical and administrative workflows, managing documentation, supporting providers, and ensuring accurate tracking of patient-related records. The ideal candidate has experience in healthcare operations, understands clinical documentation standards, and can work efficiently within structured compliance and care coordination processes. - Coordinate and support day-to-day clinical and administrative workflows in collaboration with providers and internal teams. - Manage appointment scheduling and calendar coordination for providers, including adding, updating, and maintaining schedules. - Review and organize clinical documentation such as doctor’s notes to ensure completeness, accuracy, and proper filing (non-clinical review). - Assist with medication refill coordination by tracking refill requests, routing them to appropriate clinical staff or providers, and documenting actions taken according to established workflows. - Maintain and organize patient-related and internal records, ensuring confidentiality and compliance with U.S. healthcare standards (e.g., HIPAA). - Enter, update, and maintain accurate information in secure healthcare systems and state-managed platforms. - Track clinical and support documentation, ensuring version control and timely updates. - Support compliance-related reporting, audits, and documentation reviews as required. - Coordinate with staff to ensure clinical support documents and care-related records are reviewed and updated as needed. - Ensure workflows align with state program guidelines, internal policies, and quality standards. - Identify opportunities to improve clinical coordination, documentation flow, and administrative efficiency. - Provide general administrative support as needed to support day-to-day operations. Qualifications - Bachelor’s degree in Healthcare Administration, Nursing, Allied Health, or a related field preferred (not required). - Minimum of 2 years’ experience in a healthcare administrative, clinical coordination, or care support role. - At least 2 years of experience working with US-based healthcare clients is required. - Familiarity with clinical documentation, care coordination workflows, and healthcare compliance standards is highly preferred. - Experience reviewing medical records, managing provider schedules, or coordinating patient services is a strong advantage. - Experience with EHR/EMR systems and secure healthcare platforms is preferred. - Strong attention to detail, follow-through, and ability to manage multiple priorities in a remote setting. Benefits - Starting rate: $7/hour (based on experience and qualifications). - 100% remote / work-from-home setup. - Training and support system to help you gain confidence before working independently. - A collaborative, respectful work environment — we value trust, autonomy, and open communication over micromanagement. - Long-term opportunity.

• Submit and manage claims through the state claim portal • Verify eligibility prior to billing • Review service documentation and authorizations before claim submission • Review service logs and match them against claim data to ensure accuracy, correct units, proper modifiers, and full compliance • Validate place of service and billing details against supporting documentation • Monitor claim status, denials, and resubmissions • Maintain accurate billing trackers and reconciliation sheets • Prepare and submit financial and billing reports to clients • Assist with invoice tracking and payment reconciliation • Experience preparing financial or billing reports for US clients • Proficient in Excel (tracking, reconciliation, reporting) • Ensure all claims meet state billing requirements and documentation standards • Assist with form submissions related to service authorizations or renewals to ensure continuity of care • Validate billing compliance and documentation standards at every stage • Communicate with clients via email and phone regarding billing matters • Provide general administrative support related to billing operations

We are seeking a US Registered Nurse (USRN) to support a U.S. healthcare client through remote clinical coordination, patient communication, and administrative assistance. This role requires conversational Spanish, as regular interaction with Spanish-speaking patients and families is part of day-to-day responsibilities. Job Responsibilities As a USRN at Core-VA Solutions, you will support healthcare operations by providing remote clinical and administrative assistance. Responsibilities include, but are not limited to: - Review and assess patient information remotely to monitor medical history, symptoms, medication adherence, and treatment progress, and escalate findings to providers as appropriate. - Participate in patient assessments through chart review, telehealth interactions, and standardized assessment tools, following established clinical protocols. - Assist in updating individualized care plans in coordination with healthcare providers. - Review and manage medication lists and support medication refill coordination by routing requests to providers or pharmacies. - Maintain accurate and up-to-date patient records in electronic health record (EHR) systems. - Communicate with Spanish-speaking patients and families to support care coordination, reminders, education, and follow-ups (conversational Spanish). - Report significant changes in patient condition to the healthcare team and document accordingly. - Support training and guidance for staff by assisting with onboarding, reviewing workflows, and reinforcing clinical and documentation standards as directed. - Utilize telehealth platforms and secure communication tools for virtual interactions. - Ensure HIPAA compliance and maintain patient confidentiality at all times. - Organize and manage healthcare documentation, schedules, and records. - Support general administrative tasks related to clinical coordination and daily operations as needed.

We are seeking a US Registered Nurse (USRN) to support a U.S. healthcare client through remote clinical coordination, patient communication, and administrative assistance. This role requires conversational Spanish, as regular interaction with Spanish-speaking patients and families is part of day-to-day responsibilities. Job Responsibilities As a USRN at Core-VA Solutions, you will support healthcare operations by providing remote clinical and administrative assistance. Responsibilities include, but are not limited to: - Review and assess patient information remotely to monitor medical history, symptoms, medication adherence, and treatment progress, and escalate findings to providers as appropriate. - Participate in patient assessments through chart review, telehealth interactions, and standardized assessment tools, following established clinical protocols. - Assist in updating individualized care plans in coordination with healthcare providers. - Review and manage medication lists and support medication refill coordination by routing requests to providers or pharmacies. - Maintain accurate and up-to-date patient records in electronic health record (EHR) systems. - Communicate with Spanish-speaking patients and families to support care coordination, reminders, education, and follow-ups (conversational Spanish). - Report significant changes in patient condition to the healthcare team and document accordingly. - Support training and guidance for staff by assisting with onboarding, reviewing workflows, and reinforcing clinical and documentation standards as directed. - Utilize telehealth platforms and secure communication tools for virtual interactions. - Ensure HIPAA compliance and maintain patient confidentiality at all times. - Organize and manage healthcare documentation, schedules, and records. - Support general administrative tasks related to clinical coordination and daily operations as needed.

We are seeking a US Registered Nurse (USRN) to support a U.S. healthcare client through remote clinical coordination, patient communication, and administrative assistance. This role requires conversational Spanish, as regular interaction with Spanish-speaking patients and families is part of day-to-day responsibilities. Job Responsibilities As a USRN at Core-VA Solutions, you will support healthcare operations by providing remote clinical and administrative assistance. Responsibilities include, but are not limited to: - Review and assess patient information remotely to monitor medical history, symptoms, medication adherence, and treatment progress, and escalate findings to providers as appropriate. - Participate in patient assessments through chart review, telehealth interactions, and standardized assessment tools, following established clinical protocols. - Assist in updating individualized care plans in coordination with healthcare providers. - Review and manage medication lists and support medication refill coordination by routing requests to providers or pharmacies. - Maintain accurate and up-to-date patient records in electronic health record (EHR) systems. - Communicate with Spanish-speaking patients and families to support care coordination, reminders, education, and follow-ups (conversational Spanish). - Report significant changes in patient condition to the healthcare team and document accordingly. - Support training and guidance for staff by assisting with onboarding, reviewing workflows, and reinforcing clinical and documentation standards as directed. - Utilize telehealth platforms and secure communication tools for virtual interactions. - Ensure HIPAA compliance and maintain patient confidentiality at all times. - Organize and manage healthcare documentation, schedules, and records. - Support general administrative tasks related to clinical coordination and daily operations as needed.

We are seeking a US Registered Nurse (USRN) to support a U.S. healthcare client through remote clinical coordination, patient communication, and administrative assistance. This role requires conversational Spanish, as regular interaction with Spanish-speaking patients and families is part of day-to-day responsibilities. Job Responsibilities As a USRN at Core-VA Solutions, you will support healthcare operations by providing remote clinical and administrative assistance. Responsibilities include, but are not limited to: - Review and assess patient information remotely to monitor medical history, symptoms, medication adherence, and treatment progress, and escalate findings to providers as appropriate. - Participate in patient assessments through chart review, telehealth interactions, and standardized assessment tools, following established clinical protocols. - Assist in updating individualized care plans in coordination with healthcare providers. - Review and manage medication lists and support medication refill coordination by routing requests to providers or pharmacies. - Maintain accurate and up-to-date patient records in electronic health record (EHR) systems. - Communicate with Spanish-speaking patients and families to support care coordination, reminders, education, and follow-ups (conversational Spanish). - Report significant changes in patient condition to the healthcare team and document accordingly. - Support training and guidance for staff by assisting with onboarding, reviewing workflows, and reinforcing clinical and documentation standards as directed. - Utilize telehealth platforms and secure communication tools for virtual interactions. - Ensure HIPAA compliance and maintain patient confidentiality at all times. - Organize and manage healthcare documentation, schedules, and records. - Support general administrative tasks related to clinical coordination and daily operations as needed.

We are seeking a US Registered Nurse (USRN) to support a U.S. healthcare client through remote clinical coordination, patient communication, and administrative assistance. This role requires conversational Spanish, as regular interaction with Spanish-speaking patients and families is part of day-to-day responsibilities. Job Responsibilities As a USRN at Core-VA Solutions, you will support healthcare operations by providing remote clinical and administrative assistance. Responsibilities include, but are not limited to: - Review and assess patient information remotely to monitor medical history, symptoms, medication adherence, and treatment progress, and escalate findings to providers as appropriate. - Participate in patient assessments through chart review, telehealth interactions, and standardized assessment tools, following established clinical protocols. - Assist in updating individualized care plans in coordination with healthcare providers. - Review and manage medication lists and support medication refill coordination by routing requests to providers or pharmacies. - Maintain accurate and up-to-date patient records in electronic health record (EHR) systems. - Communicate with Spanish-speaking patients and families to support care coordination, reminders, education, and follow-ups (conversational Spanish). - Report significant changes in patient condition to the healthcare team and document accordingly. - Support training and guidance for staff by assisting with onboarding, reviewing workflows, and reinforcing clinical and documentation standards as directed. - Utilize telehealth platforms and secure communication tools for virtual interactions. - Ensure HIPAA compliance and maintain patient confidentiality at all times. - Organize and manage healthcare documentation, schedules, and records. - Support general administrative tasks related to clinical coordination and daily operations as needed.