Role Description We have a third party Financial Services client that is seeking a REMOTE Bilingual Spanish Customer Service Agent. Customer Service Representatives will be calling on auto leases and loans to customers who have inefficiencies in their insurance. This could be due to it being cancelled, missing a payment, something missing in the document, etc. The customer service rep will be calling the customer on behalf of the insurance (Capital One, GM, BMW, Audi, Credit Unions, etc.) to gather more information. Overall, they are assisting customers with problem resolutions to make sure all insurance requirements are met. All informative calls, not sales or collections. Daily Duties: - 14 calls an hour, 100% on the phones all day. - Verify insurance with agents (for example if a deduction is too high). - Upload information to company's internal website. - Leave scripted messages when insurance agents don't answer the phone (based on client approved messages). Shift: Spanish - 10:30am to 7:00pm; Monday through Friday Training: First 3 weeks 8:30-5, they will go through classroom training, shadowing, and handling calls with people listening in. There will be an assessment at the end of week 3 that will need to be passed at 80% in order to transition to the offered shift. If you do not pass, you will have one more week to clear the assessment or the assignment will be terminated. Qualifications - High School Diploma - Ability to type 30 WPM - 1+ year of Customer service experience (this can include retail, call center, office work, data entry, restaurant) - Comfort level that they WILL be on the phones all day long - Positive attitude Requirements - This is a Contract to Hire position based out of Miami, FL. Benefits - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave) Application Deadline This position is anticipated to close on May 28, 2026.

Role Description At AMA, our brand is important to us and we set the bar for supporting our members. Providing a first-class member experience is the hallmark of working for AMA. We only hire the best and provide a competitive wage with flexible hours and the possibility for future growth and development for our Member Service Representatives. The ideal candidates will have strong customer service & communication skills to provide excellent over-the-phone member experience and will possess an outgoing personality with a positive attitude in conjunction with the ability to be a team player. The ability to have a flexible work schedule is a must, including evening and weekend availability. When our members are in difficult and stressful roadside situations, they want to know that they’re in good hands – they want to speak to someone who knows exactly how to get them the help they need, when they need it. It’s exactly these qualities that we’re looking for in a Member Services Representative for our 24/7 Roadside Assistance team. Days and Hours of Work - Hours of operation: 1:00 PM - 11:00 PM, 7 days a week. - Shifts between 3 and 8 hours, with the option of working split shifts. - Peak times are evenings and weekends; availability during these times is a requirement. - Minimum of 16 hours per week with open availability. - Schedule provided at least 2 weeks ahead of time. - Option to pick up shifts from coworkers. Setting - Work from home position. - Dedicated workspace free of distractions. - Access to confidential information requires a private space. Training - Paid, full-time training can be done remotely. - Training provided through in-house online training system combined with facilitator-led training. - Classes from 8:30 AM to 4:30 PM, Monday to Friday. - Attendance for all dates required to be eligible for the position. - Training scheduled to start on Monday, June 22, 2026. Requirements - Open availability that allows a minimum of 16 hours per week. - Available for at least one evening shift per week. - Available for rotating weekends. - Available to attend all training classes, Monday to Friday, 8:30 AM - 4:30 PM. - Available for onsite equipment pickup. - Private and secure dedicated home office space with stable internet. - A Smartphone device (Apple or Android) for two-factor authentication. - Able to pass a Canadian Criminal Record Check. What Moves You - You’re the ultimate “people whisperer” – you can diffuse even the most stressful situations with your warmth and friendliness. - You understand that part of being a strong communicator means being a great listener and asking the right questions. - You’re all about exceeding expectations in customer experience. - You love the idea of being able to help people and make a difference in their day. - You can multi-task effectively without missing details. - You enjoy being part of a team in a dynamic, fast-paced environment. - You love the idea of being on the phone all day. What You’ll Do - Report to the Supervisor, Member Rescue. - Act as one of the first points of contact for our members when they call for roadside assistance. - Respond to high volume inbound calls for roadside assistance. - Record member information thoroughly and correctly. - Accurately identify call locations and assign calls accordingly. - Use strong geographical skills to process road service requests accurately and efficiently. - Know exactly what kind of support is required for priority calls. - Stay informed about AMA products and services, as well as Roadside Assistance services and systems. - Learn and understand AMA's membership offerings to educate and inform members of their coverage and costs. - Work a variety of shifts, especially evenings and weekends. What You’ve Done - You have a high school diploma. - You have previous customer service experience, preferably in a call centre environment. - Your communication skills are matched by excellent telephone etiquette and professionalism. - You are comfortable using computers and learning new applications and systems. - Bonus points for previous work experience using mapping software! - You are available to work a variety of shifts and can sit for extended periods of time. Work Model - Remote We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Role Description CareBridge Health is a proud member of the Elevance Health family of companies, within our Carelon business. CareBridge Health exists to enable individuals in home and community-based settings to maximize their health, independence, and quality of life through home-care and community-based services. This role enables associates to work virtually full-time, with the exception of required in-person training sessions, providing maximum flexibility and autonomy. This approach promotes productivity, supports work-life integration, and ensures essential face-to-face onboarding and skill development. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law. Work Shift: Full time (40 hours a week) position that will require holidays and weekend rotation. The LPN/LVN is responsible for the examination and treatment of patients under the direction of the physician. How you will make an impact: - Reviews patient medical records, interviews patients and records vital signs. - Provides nursing interventions and coaching in accordance with the scope of practice and standing orders. - Facilitates patient transfers to alternate level of care. - Documents using standard templates. - Ability to be on the phone engaging with patients up to 80% of the shift. - Ability to work assigned weekends per standard team rotation. - Reliable internet and a high level of customer service. Qualifications - Requires an LPN or LVN and minimum of 2 years of experience as an LPN/LVN; or any combination of education and experience, which would provide an equivalent background. - Current LPN/LVN license in the applicable state required. - For Carelon Health business unit, satisfactory completion of a Tuberculosis test is a requirement for this position. Requirements - Bi-lingual (English/Spanish) preferred. - Experience with Telephonic Triage preferred. - Acute care experience (e.g., urgent care or ER) preferred. Benefits - Comprehensive benefits package. - Incentive and recognition programs. - Equity stock purchase. - 401k contribution (all benefits are subject to eligibility requirements).

Role Description Reviews and evaluates medical or behavioral eligibility regarding benefits and clinical criteria by applying clinical expertise, administrative policies, and established clinical criteria to service requests. Utilizes clinical proficiency and claims knowledge/analysis to assess, plan, implement, coordinate, monitor, and evaluate medical necessity and/or care plan compliance, options, and services required to support members in managing their health, chronic illness, or acute illness. Utilizes available resources to promote quality, cost effective outcomes. Qualifications - Associate Degree - Nursing or Graduate of Accredited School of Nursing or Master's degree in Social Work, Psychology, or Counseling. - 2 years clinical experience. - Working knowledge of word processing software. - Ability to work independently, prioritize effectively, and make sound decisions. - Good judgment skills. - Demonstrated customer service, organizational, and presentation skills. - Demonstrated proficiency in spelling, punctuation, and grammar skills. - Demonstrated oral and written communication skills. - Ability to persuade, negotiate, or influence others. - Analytical or critical thinking skills. - Ability to handle confidential or sensitive information with discretion. Requirements - Active, unrestricted RN licensure from the United States and in the state of hire, OR, active compact multistate unrestricted RN license as defined by the Nurse Licensure Compact (NLC), OR, active, unrestricted LMSW (Licensed Master of Social Work) licensure from the United States and in the state of hire, OR active, unrestricted licensure as Counselor, or Psychologist from the United States and in the state of hire. Benefits - Subsidized health plans, dental and vision coverage. - 401k retirement savings plan with company match. - Life Insurance. - Paid Time Off (PTO). - On-site cafeterias and fitness centers in major locations. - Education Assistance. - Service Recognition. - National discounts to movies, theaters, zoos, theme parks and more.