Role Description The Workforce Transformation Consultant is a key customer-facing role responsible for leading end-to-end advisory engagements that help customers translate employee insights into action and impact. Building on advanced analytical and consulting experience, you will own a portfolio of customers, guiding them through the design and full execution of a listening and action strategy tailored to their business objectives. This role sits directly at the intersection of data analytics, behavioral science, and customer partnership. You will spend approximately 75% of your time working directly on customer projects—designing listening events, constructing survey content, and presenting compelling data stories to senior leaders to drive organizational change. You will also partner closely with Senior and Principal Consultants to deliver support to our most complex global accounts while continuously refining your own advisory mastery. What You’ll Do - Customer Consulting & Delivery: Serve as the primary consulting partner for a dedicated portfolio of customers. Lead survey design and item consultation to align decisions with business priorities and benchmark expectations. - Executive Storytelling: Develop high-impact Executive Presentations (EPs) combining narrative clarity, visual data visualization, and external research. Facilitate alignment sessions and confidently deliver final readouts to C-suite and senior leaders to inspire executive commitment. - Platform Configuration & QA: Configure listening events directly within the Perceptyx platform, ensuring flawless execution across benchmarks, trend data, and survey logic. Complete reporting site audits and deliver in-platform Executive Results Consultations. - Strategic Advisory & AI Optimization: Co-create listening and action strategies. Guide clients on the implementation, launch, and sustained utilization of Perceptyx AI Agents (such as designing and tracking the ROI of behavioral nudge programs). - Impact Analysis & ROI: Perform advanced quantitative and qualitative analysis connecting behavioral changes and listening data back to tangible business metrics, retention rates, and ROI. - Cross-Functional Growth: Partner with Customer Success Managers (CSMs) to proactively identify expansion and cross-sell paths that address customer needs and expand our platform footprints. - Operational Excellence: Support senior consultants on massive enterprise accounts through in-platform survey setup, reporting site QA, and deliverable management. Streamline internal analytics and storytelling by responsibly leveraging approved generative AI tools. Qualifications - 5+ years of experience in employee experience (EX), organizational development, workforce transformation, or a closely related management consulting role. - Proven track record of managing multi-stakeholder client relationships and presenting data insights to executive-level audiences. - Strong analytical skills with an advanced understanding of survey design, item construction, and metrics translation within modern enterprise listening software. - Detail-oriented with a history of driving multiple fast-paced projects simultaneously with exceptional accuracy. - Comfortable leveraging software, data models, and generative AI tools (e.g., ChatGPT, Gemini, Claude) to scale work efficiency and build customer value. - Master’s Degree (6-year) preferred; targeted fields include Industrial-Organizational (I/O) Psychology, Human Resources, Data Analytics, or Organizational Behavior. Our Interview Process & AI Transparency - Note-Taking: We use Metaview.ai to record and summarize our interviews. This allows our hiring team to focus on you rather than typing notes, ensuring a fairer and more accurate evaluation of your experience. - AI Disclosure: While we use AI to assist in summarizing interview data, all final hiring decisions are made by Perceptyx employees. We do not use automated tools as the sole basis for selecting or rejecting candidates. - Your Choice (Opt-Out): Participation in recorded interviews is voluntary. If you prefer not to have your interview recorded via Metaview, please notify your recruiter prior to the start of the session. Opting out will not negatively impact your candidacy.

• Provide cross-functional planning, coordination, and project support to BME Strategies. • Work across multiple practice areas with support from several practice area leads. • Act as the “glue” across teams, tracking deadlines, coordinating proposals, and providing strong administrative support. • Contribute to client-facing projects.

• Serve as primary lead and point of contact to understand change needs within an engagement, propose solutions or forums, and execute agreed strategies and / or oversee business analysts or other project team members to successfully bring needed transformation to project • Collaborate to help build change management capabilities within Zifo North America, helping to build toolkit and upskill project team members within and outside of consulting • Connect to external change management leaders within the pharmaceutical, biotechnology, and agritech industries to learn from other practitioners as well as increase Zifo’s presence in the change management space • Engage as a leader to define and own project success, leveraging core consulting behaviors such as active listening, empathetic collaboration, strong sense of ownership and effective communication across multiple audiences • Own accountability for business analysis deliverables including user requirements specifications (URS), functional requirements specifications, data & process maps, workflows, gap analyses, implementation roadmaps, evaluation methodologies, and questionnaires. • Conduct vendor evaluations and define implementation strategies to enable effective decision-making by pharma/biotech/agritech clients. • Assess system landscapes and contribute to IT, informatics and data landscape roadmaps. • Manage one or more large projects/programs, including estimation, scheduling, risk management, and milestone tracking. • Facilitate project meetings, communicate status updates, and escalate risks when necessary. • Mentor associates across Zifo, guiding their project engagements and professional development. • Track and monitor key project metrics to ensure the success of client engagements as well as adherence to operational components of project delivery. • Serve as primary point of contact for clients and internal stakeholders, managing expectations on process, quality, schedule, and delivery - all with an overall view of what qualifies as successful engagement • Build rapport with client managers and support and/or drive strategic customer meetings. • Identify opportunities for additional value creation within client organizations and internal process improvements. • Plan and track billable effort, manage utilization and productivity of themselves and teams, and support budget forecasting. • Manage escalations, identify & track risks to project execution, initiate corrective and preventive actions (CAPA) and drive continuous improvement initiatives. • Support internal training programs, develop training materials, and mentor team members in emerging areas. • Assist in proposals related to emerging opportunities with clients and supporting RFP responses. • Contribute to case studies, presentations, and white papers. • Attend industry conferences for learning, networking, and representing Zifo.

• Lead the preparation and submission of high-quality proposals across a broad portfolio of European funding programmes, including Innovation Fund, Connecting Europe Facility (CEF), PCI/PMI initiatives, LIFE and Horizon Europe • Coordinate international proposal consortia and manage proposal development from concept to submission • Advise clients on European funding strategies and identify the most suitable funding opportunities • Facilitate technical workshops with industrial companies, research organisations and consortium partners • Develop competitive project concepts, work packages, budgets and implementation strategies • Build and maintain long-term client relationships while delivering high-quality consulting services • Mentor junior consultants and contribute to knowledge sharing across the team • Support business development by identifying new client and funding opportunities