Clarvida - Corporate

Role Description The Learning & Development (L&D) Consultant – California Programs is responsible for designing and delivering a California Leader Academy, a structured, scalable leadership development program that strengthens leader capability, ensures compliance, and improves workforce outcomes across the state. This role will serve as the central point of ownership for leadership enablement in California, translating complex regulatory requirements and operational realities into practical, actionable learning experiences for people leaders. In addition to building the Academy, this role will align onboarding, compliance training, and learning infrastructure to support leader readiness, consistency in execution, and long-term organizational effectiveness. What You’ll Own (Core Workstreams / Distinct Projects) - California Leader Academy (Primary Focus) - Design and launch a structured California Leader Academy, creating a clear, scalable leadership development framework for people leaders across the state. - Define learning pathways for: - New leaders (first 90 days) - Developing leaders - Experienced leaders needing reinforcement or upskilling - Develop and deliver core program content focused on: - Progressive discipline and performance management - Wage-and-hour and timekeeping compliance - Navigating difficult conversations and corrective action - Documentation, accountability, and escalation best practices - Leading within a highly regulated, high-accountability environment - Create scenario-based, practical learning experiences (case studies, simulations, real-world workflows) that reflect day-to-day leadership challenges in California. - Establish the program structure and delivery model (live sessions, virtual learning, job aids, reinforcement tools) to ensure consistency and scalability. - Partner with HR, Legal, Operations, and Talent Acquisition to ensure all content is accurate, relevant, and aligned to real business expectations. - Define and track success metrics, including: - Leader readiness and effectiveness - Reduction in employee relations issues - Compliance adherence - Retention and performance outcomes - Onboarding & Early Leader Effectiveness (Aligned to the Academy) - Redesign California onboarding to align with the Leader Academy framework, ensuring a seamless transition from new hire onboarding into leader enablement. - Build structured onboarding experiences for clinicians, administrative staff, and new leaders that reinforce: - Role clarity and expectations - Compliance requirements - Early connection to leadership standards and behaviors - Ensure onboarding content reflects real workflows and operational expectations through partnership with HR, TA, and Operations. - Integrate onboarding into the broader learning journey, connecting early employee experience to long-term leader development and retention. - Compliance & Training Governance (Enable the Academy) - Own the review, update, and maintenance of all California-required training content within the Relias platform (LMS system). - Partner with Legal and HR to ensure all training content remains accurate as regulations evolve. - Translate compliance requirements into clear, practical guidance for leaders, ensuring alignment with Leader Academy content and expectations. - Identify gaps, outdated materials, or inconsistencies in required training and proactively drive improvements. - Learning Design & Continuous Improvement - Develop engaging learning materials (facilitator guides, job aids, e-learning, and live sessions) that support both Leader Academy and onboarding initiatives. - Evaluate effectiveness of training programs using feedback, audit results, and operational data. - Continuously refine content and delivery methods based on business needs and performance outcomes. - Serve as a subject matter expert for California-specific learning, leadership development, and compliance enablement. Qualifications - 5+ years of experience in Learning & Development, HR, or Organizational Development, preferably in healthcare, behavioral health, or another highly regulated environment. - Strong working knowledge of California employment laws and training requirements. - Proven experience designing leadership development programs (not just delivering training). - Ability to translate complex compliance requirements into clear, practical, and actionable learning. - Strong stakeholder partnership skills across HR, Legal, and Operations. - Experience building scalable programs and operating with both strategy and execution focus. Preferred Qualifications - Experience working with Relias or similar learning management systems. - Background partnering with Legal, HR, and Operations on compliance-driven initiatives. - Experience supporting clinical and administrative populations.

Role Description The HRIS Analyst Consultant is responsible for supporting and optimizing Clarvida’s HR technology systems, with a primary focus on auditing and maintaining data quality and integrity within the ADP Vantage core HR system. This role ensures accurate data management, consistent data field usage, and system integrity through regular audits, reporting, and process improvements. The consultant partners with HR and cross-functional teams to enhance data accuracy, improve workflows, and maintain compliance standards within the HRIS platform. Responsibilities - Refine and execute weekly audits of data fields within the ADP system to ensure data accuracy and integrity - Evaluate audit findings and assist with updates and corrective actions based on identified discrepancies - Communicate data audit findings to the HR team and recommend upstream process improvements to enhance data quality - Assist with evaluating data, preparing mass updates, and processing changes in ADP via data bridges - Lead the process for defining and updating specific data fields in ADP to promote consistent data usage and tracking aligned with current business needs - Prepare documentation outlining the construction, definitions, and governance of data fields within Clarvida’s ADP system - Generate and provide standard and ad hoc reports from ADP to support HR operations and decision-making - Support ADP system maintenance, configuration updates, and troubleshooting as requested - Ensure HR data privacy, security, and compliance requirements are maintained within system processes - Collaborate with HR and cross-functional stakeholders to improve HRIS workflows and data governance practices Qualifications - Bachelor’s degree in Human Resources, Information Systems, Business, or a related field (or equivalent experience) - Strong experience as an HRIS system administrator or analyst within an ADP HRIS system - 3–5+ years of experience working in HRIS, HRIS analysis, or HR analytics - Advanced Excel skills, including the ability to perform vlookups to compare and validate data - Working knowledge of HR data privacy, security, and compliance requirements - Strong communication skills with the ability to translate business or non-technical requests into system actions and guidance Benefits - Competitive hourly rate of $25–$50 per hour - Flexible remote consulting opportunity (20–30 hours per week) - Opportunity to make a direct impact on HR systems and processes across the organization - Collaborative People and Culture team focused on continuous improvement - Meaningful work supporting a mission-driven organization Company Description Clarvida’s success is built on the strength of our people and a shared commitment to improving lives and communities. We empower employees to bring their full potential to their work while delivering outcome-driven, person-centered services.

Role Description The Sr HRIS Analyst Consultant is responsible for supporting and optimizing Clarvida’s HR technology systems, with a primary focus on the ADP Vantage core HR system. This role ensures system configurations, integrations, and mass data processing activities align with business requirements while maintaining data integrity and compliance. The consultant partners with HR, IT, and cross-functional teams to enhance system functionality, improve workflows, and recommend solutions that support organizational growth and operational efficiency. Responsibilities - Configure and maintain HRIS systems, including ADP Vantage, ensuring data accuracy and alignment with business requirements - Develop, generate, and analyze standard and ad hoc HR reports to support decision-making and compliance needs - Support, evaluate, and assist in implementing system integrations between HRIS and other HR applications to ensure seamless data flow across platforms - Assist in completing data bridges for mass uploads while identifying and communicating opportunities for data quality and process improvement - Evaluate HR systems, workflows, and process flows to identify inefficiencies and recommend improvements - Collaborate with HR, IT, and cross-functional teams to optimize system functionality and user experience - Perform advanced data analysis using Excel, including vlookups and comparative data validation - Troubleshoot system issues and escalate feature questions or technical concerns to ADP as needed - Support HR data privacy, security, and compliance requirements within system processes - Assist with feature and field implementation, system testing, and optimization efforts within the HRIS platform Qualifications - Bachelor’s degree in Human Resources, Information Systems, Business, or a related field (or equivalent experience) - 3–5+ years of experience as an HRIS system administrator or analyst within an ADP HRIS system - Advanced Excel skills, including the ability to perform vlookups to compare and validate data - Working knowledge of HR data privacy, security, and compliance requirements - Strong communication skills with the ability to translate business or non-technical requests into system actions and guidance - Experience running data bridges and mass uploads in ADP - Strong experience troubleshooting and escalating system issues and feature questions to ADP - Background in process design, system optimization, and feature or field implementation and testing within an HRIS system Benefits - Competitive hourly rate of $50–$75 per hour - Flexible remote consulting opportunity (20–30 hours per week) - Opportunity to make a direct impact on HR systems and processes across the organization - Collaborative People and Culture team focused on continuous improvement - Meaningful work supporting a mission-driven organization - (*Benefits may vary by state or county) Company Description Clarvida’s success is built on the strength of our people and a shared commitment to improving lives and communities. We empower employees to bring their full potential to their work while delivering outcome-driven, person-centered services.

Role Description The HRIS Analyst strengthens and scales HR operations by ensuring HR data integrity, HRIS reliability, and system-enabled process discipline across a complex, multi-state behavioral healthcare environment. This hands-on role serves as the HR systems and data expert, supporting day-to-day HRIS administration, troubleshooting, reporting, audits, controls, and ongoing optimization across the HR technology ecosystem, with a strong emphasis on ADP Vantage. The HRIS Analyst partners closely with HR Operations, Payroll, IT, and cross-functional stakeholders to reduce manual work, improve accuracy, strengthen documentation, and ensure consistent execution of employee lifecycle processes across U.S. and Philippines operations. Responsibilities - Serve as HR system subject matter expert for ADP HRIS/Payroll, ensuring operational stability across payroll, benefits, time, and workforce management processes - Lead complex troubleshooting, root-cause analysis, and integration issue resolution while partnering with vendors to manage escalations and system enhancements - Administer HRIS configuration, workflows, data maintenance, and system functionality with a focus on ADP Vantage - Lead HRIS configuration and workstreams including requirements gathering, configuration validation, testing support, data validation, and user acceptance testing (UAT) - Provide production support by investigating issues, resolving unexpected results, identifying root causes, and partnering with vendors and IT - Manage HRIS security fundamentals including role-based access, user profiles, permissions, and periodic access reviews - Conduct routine data audits and quality checks to ensure employee lifecycle transactions are accurate and timely - Identify systemic data issues and implement preventative controls, documentation, and process improvements - Maintain audit readiness through clean data, clear documentation, and controlled processes - Develop and deliver standard and ad hoc reports including headcount, turnover, compensation extracts, and operational metrics - Standardize reporting definitions, improve data consistency, and document report logic and refresh cadence - Support integrations and data exchanges between ADP and adjacent systems, including file feeds and troubleshooting data flow issues - Partner with vendors to evaluate capabilities, implement improvements, and maintain reliable integrations - Develop and maintain system documentation including process steps, job aids, and configuration notes - Train HR and Operations users on HRIS best practices, reporting, and process standards - Identify opportunities to reduce manual work and improve end-to-end workflow reliability through system optimization - Contribute to HR service delivery improvements including standardized intake and measurable performance metrics Qualifications - Bachelor’s degree in Human Resources, Information Systems, Business, or related field (or equivalent experience) - 3+ years of HRIS or HR Operations experience with responsibility for data integrity, configuration, reporting, audits, and troubleshooting - Hands-on experience with ADP Vantage, Workforce Now, UKG, or comparable HRIS platforms - Strong reporting and data skills including advanced Excel (VLOOKUP) and ability to translate business requests into reliable outputs - Strong documentation discipline and ability to build repeatable, auditable processes - High attention to confidentiality, data privacy, and system access controls Benefits - Paid vacation days (increase with tenure) - Separate sick leave that rolls over annually - Up to 10 paid holidays* - Medical, dental, and vision insurance options - DailyPay – access your earnings without waiting for payday* - Training, development, and continuing education opportunities - 401(k) - Pet insurance - Employee Assistance Program (EAP) - Perks @ Clarvida – national discounts on shopping, travel, Verizon, and entertainment - Mileage reimbursement* - Cellphone stipend* Company Description Clarvida’s success is built on the strength of our people and a shared commitment to improving lives and communities. We empower employees to bring their full potential to their work while delivering outcome-driven, person-centered services.

Role Description The Learning & Development Enablement Consultant supports enterprise-wide learning initiatives by building, maintaining, and delivering practical training programs for employees and people leaders. This role focuses on enablement and execution, turning frameworks, tools, and requirements into clear learning experiences that are easy to use and consistently applied across the organization. This consultant partners closely with HR, Operations, Legal, and Talent Acquisition to support onboarding programs, manager development, learning platforms, and compliance-related training. The ideal candidate is organized, detail-oriented, and comfortable working across multiple initiatives at once. Key Responsibilities - Enterprise Onboarding & Employee Enablement - Support the development and ongoing maintenance of enterprise onboarding programs, including orientation content, learning paths, and reinforcement materials. - Help structure multi-week onboarding experiences for clinical and administrative employees that improve role readiness and early engagement. - Partner with HR and TA to ensure onboarding content reflects real workflows and expectations. - People Leader & Manager Training - Support the development and delivery of people leader training across core topics such as: - Performance management and documentation - Progressive discipline fundamentals - Timekeeping and policy basics - How to have difficult or corrective conversations - When and how to escalate to HR - Assist with creating facilitator guides, job aids, and scenario-based learning to make training practical and usable. - Learning Platform & Content Enablement - Support administration and content updates within learning platforms (e.g., Relias and PerformYard). - Review and maintain required training assignments to ensure accuracy, clarity, and alignment with current policies. - Partner with HR and Legal to help reflect updated guidance within learning content. - Assist with completion tracking and reporting related to required training. - Program Support & Continuous Improvement - Help coordinate live or virtual training sessions, including scheduling, materials, and follow-up. - Gather feedback from learners and stakeholders and make iterative improvements to content and delivery. - Maintain documentation, checklists, and enablement resources to support consistent execution across teams. Qualifications - 3–5 years of experience in Learning & Development, Training, HR, or a related field - Experience supporting onboarding, manager training, or enablement programs - Comfort working in a regulated or compliance-aware environment - Strong organizational and communication skills - Ability to partner effectively with cross-functional teams Preferred - Experience working with an LMS (Relias or similar) - Experience supporting healthcare, behavioral health, or multi-site organizations - Experience creating job aids, training materials, or facilitator guides What Success Looks Like in the first 45-60 days - Onboarding and enablement programs are clear, consistent, and easy to follow. - People leaders have access to practical training and tools they can use day to day. - Required training content is accurate, current, and well-maintained. - HR and Operations experience fewer issues caused by unclear or inconsistent training.

Role Description The Talent Acquisition Project Coordinator is responsible for supporting talent acquisition operations through effective vendor management, project coordination, and administrative oversight. This role ensures seamless project execution by overseeing recruitment tools, managing vendor relationships, tracking expenses, and collaborating with cross-functional teams to optimize recruitment processes and drive return on investment. Responsibilities - Oversee contact with vendors regarding recruitment tools, tool usage, and performance outcomes - Collaborate with vendors to negotiate contracts, renewals, and service level agreements while tracking performance to ensure optimal utilization and ROI - Track and manage expenses related to recruitment tools and vendor partnerships - Validate vendor invoices for accuracy and partner with Finance to resolve billing discrepancies - Support talent acquisition projects and initiatives in collaboration with cross-functional teams - Partner with Talent Acquisition team members to maximize effectiveness of recruitment tools, including campaigns such as Handshake - Perform additional duties as assigned to support recruiting operations - Ensure strong organizational practices to meet deadlines in a fast-paced, high-volume environment - Utilize analytical and problem-solving skills to interpret data and improve recruitment tool performance - Communicate effectively with directors and internal stakeholders through written, verbal, and presentation formats Qualifications - 2+ years of experience partnering with Talent Acquisition vendors - Strong communication skills, both written and verbal - Demonstrated organizational skills and ability to manage multiple priorities - Strong analytical, critical thinking, and problem-solving skills - Ability to work both independently and collaboratively as part of a team Benefits - Paid vacation days (increase with tenure) - Separate sick leave that rolls over annually - Up to 10 paid holidays* - Medical, dental, and vision insurance options - DailyPay – access your earnings without waiting for payday* - Training, development, and continuing education opportunities - 401(k) - Free licensure supervision - Pet insurance - Employee Assistance Program (EAP) - Perks @ Clarvida – national discounts on shopping, travel, Verizon, and entertainment - Mileage reimbursement - Cellphone stipend How to Apply If you are an organized and analytical professional with experience supporting talent acquisition operations and vendor partnerships, click “Apply Now” to join Clarvida as a Talent Acquisition Project Coordinator. Equal Opportunity Employer Clarvida is an equal opportunity employer committed to diversity and inclusion. All qualified applicants will receive consideration without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability, veteran status, or any other protected characteristic. Fraud Alert Clarvida never charges fees to apply. Official communication regarding job opportunities will only come from authorized @clarvida.com email addresses, notifications@jobvite.com, or verified LinkedIn profiles associated with Clarvida email accounts.

Role Description The Human Resources Coordinator is a remote position responsible for performing a wide variety of administrative duties in support of the Human Resources team. This role ensures the maintenance and management of personnel files in accordance with Clarvida and state policies, verifies compliance documentation including background checks, physicals, and licensures, and conducts ongoing audits to ensure accuracy and licensing readiness. The HR Coordinator reports to the Manager, People Solutions. - Act as custodian of records, maintaining confidentiality and releasing information only to authorized individuals, including handling personnel file and subpoena requests - Maintain active and terminated employee records across multiple states - Perform periodic audits of personnel files to ensure correct placement, legibility, and compliance standards - Modify, improve, and reorganize file systems in alignment with federal and state HR record retention laws - Classify files and materials according to content, purpose, user criteria, or chronological order - Verify record accuracy and review documentation for policy application and compliance, including consistent I-9 and E-Verify audits - Support daily administrative operations of the Human Resources department and interact with employees, management, and business partners - Serve as system administrator for computerized employee record databases - Assist with background (exclusion) checks and support HR, state, and local program audits - Assist with auditing change reports in collaboration with the PSS team - Collect and track expiring employee documents including clearances, ACT 31, driver’s licenses, and physicals in accordance with Clarvida and state policies - Maintain clearance and physical tracking systems to follow up at 30, 60, and 90 days prior to expiration - Complete licensing forms and gather licensing requirements as requested - Perform other duties as assigned to support employees, HR teams, programs, and the organization Qualifications - Associate’s degree or equivalent experience - 1–2 years of experience in human resources, accounting, or payroll - Strong organizational, interpersonal, and customer service skills - Strong written and verbal communication skills - Critical thinking and problem-solving abilities - Ability to work independently and collaboratively in a fast-paced, high-volume environment - Proficiency in Microsoft Office Suite (Excel, Word, Outlook) Benefits - Paid vacation days (increase with tenure) - Separate sick leave that rolls over annually - Up to 10 paid holidays* - Medical, dental, and vision insurance options - DailyPay – access your earnings without waiting for payday* - Training, development, and continuing education opportunities - 401(k) - Free licensure supervision - Pet insurance - Employee Assistance Program (EAP) - Perks @ Clarvida – national discounts on shopping, travel, Verizon, and entertainment - Mileage reimbursement - Cellphone stipend Company Description Clarvida’s success is built on the strength of our people and a shared commitment to improving lives and communities. We empower employees to bring their full potential to their work while delivering outcome-driven, person-centered services.

LOA/ADA Coordinator Location: U.S.-based (Remote) Employment Type: Full-time Salary: $55,000–$65,000 depending on experience and location of residence; $71,000–$74,000 for California residents, depending on experience Date Posted: 04-17-2026 About the Role The LOA/ADA Coordinator is responsible for owning end-to-end administration of leave of absence (LOA), FMLA, state and local leave coordination, and ADA workplace accommodations across a multi-state workforce. This role serves as the central point of contact for employees and managers navigating time-sensitive, highly confidential matters, ensuring processes are consistent, compliant, well-documented, and supportive. The Coordinator partners closely with Total Rewards/Benefits, HR Operations/HRIS, Employee Relations, HR Business Partners, and Legal/Compliance to balance employee experience with operational continuity and risk mitigation. Responsibilities • Manage leave requests from initial notice through return-to-work, including continuous and intermittent leaves; track milestones, communications, and documentation timelines • Coordinate with leave administration vendors/processes to support intake, eligibility review, claim status updates, and return-to-work reporting • Partner with Benefits and Payroll/HRIS stakeholders to ensure accurate HRIS actions and employee guidance, including status changes, leave codes, and related workflow steps • Maintain proactive follow-up on overdue items such as missing certifications, pending return-to-work documentation, and extension requests; ensure consistent escalation when employees or managers are non-responsive • Administer FMLA in alignment with federal timelines and documentation requirements; ensure required notices and letters are issued and tracked • Apply and coordinate state-specific leave requirements based on the employee’s work location • Maintain auditable records of leave dates, hours, notices, certifications, and disputes consistent with recordkeeping requirements • Serve as process owner for workplace accommodation intake, interactive dialogue coordination, and documentation to ensure decisions are consistent, timely, and defensible • Coordinate with managers and HR partners to evaluate feasibility, explore alternatives, and document rationale, including undue hardship considerations where applicable • Ensure appropriate HR and Legal consultation occurs before high-risk outcomes, including denial or separation/termination where ADA or leave may be implicated, with documented decision rights and escalation paths • Provide clear guidance to employees regarding process expectations, required documentation, timelines, and return-to-work steps while maintaining confidentiality boundaries • Partner with Operations leaders to plan for staffing impacts and implement approved accommodations or return-to-work restrictions appropriately • Collaborate with People Partners and HRBPs to ensure specialty casework remains centralized and consistent, with HRBPs coordinating business impact and Leave & Accommodations owning compliance workflows • Maintain complete, accurate, and confidential case files for leave and accommodations; store medical certifications and related documents as confidential medical records separate from personnel files with access limited to need-to-know • Communicate only the minimum necessary information to managers, such as restrictions, expected return dates, and approved accommodations, without disclosing medical diagnoses or details • Standardize SOPs, templates, and decision trees for common leave and accommodation scenarios; reinforce escalation norms for complex cases • Track and report operational metrics including case volumes, time-to-decision, overdue documentation, return-to-work outcomes, and SLA adherence to inform capacity planning and risk containment • Coordinate with shared-services support where applicable to ensure administrative support remains rules-based under U.S. direction and decision points remain onshore Required Qualifications • Bachelor’s degree in Human Resources, Business Administration, or related field, or equivalent experience • 3+ years of experience in leave administration, accommodations, benefits or HR operations, employee relations support, or related HR casework, with multi-state exposure strongly preferred • Working knowledge of FMLA and the ADA interactive process, with the ability to manage sensitive issues using discretion and sound judgment • Strong case management and documentation discipline with excellent organization and follow-through in a deadline-driven environment • Experience partnering with a third-party leave administrator and coordinating disability and leave intersections • Experience in highly regulated, multi-site environments such as healthcare, behavioral health, human services, or similar industries • Excellent written and verbal communication skills with the ability to explain complex processes clearly and compassionately Compensation & Benefits Full-time Employees: • Paid vacation days (increase with tenure) • Separate sick leave that rolls over annually • Up to 10 paid holidays (varies by region) • Medical, dental, and vision insurance options • DailyPay – access your earnings without waiting for payday • Training, development, and continuing education opportunities All Employees: • 401(k) • Free licensure supervision • Pet insurance • Employee Assistance Program (EAP) • Perks @ Clarvida – national discounts on shopping, travel, Verizon, and entertainment • Mileage reimbursement • Cellphone stipend (*Benefits may vary by state or county) Work Location Remote (U.S.-based). Occasional travel may be required based on business need. Employment Type Full-time How to Apply If you are detail-oriented, highly discreet, and experienced in leave and accommodations case management with a passion for building clear, compliant processes that support employees and leaders, click “Apply Now” to join Clarvida as a Leave & Accommodations Coordinator. About Clarvida Clarvida’s success is built on the strength of our people and a shared commitment to improving lives and communities. We empower employees to bring their full potential to their work while delivering outcome-driven, person-centered services. Learn more: http://www.clarvida.com/mission-vision-and-values/ See other opportunities: https://www.clarvida.com/working-at-clarvida Equal Opportunity Employer Clarvida is an equal opportunity employer committed to diversity and inclusion. All qualified applicants will receive consideration without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability, veteran status, or any other protected characteristic. Fraud Alert Clarvida never charges fees to apply. Official communication regarding job opportunities will only come from authorized @clarvida.com email addresses, notifications@jobvite.com, or verified LinkedIn profiles associated with Clarvida email accounts. Keywords Leave & Accommodations Coordinator, Leave of Absence Coordinator, FMLA Coordinator, ADA Coordinator, Absence Management, HR Operations, Total Rewards, Benefits Administration, Employee Leave Specialist, Multi-state HR, Clarvida Careers

Role Description The Learning & Development Performance Enablement Contractor is responsible for driving performance enablement and manager capability through enterprise rollout and administration of PerformYard and the development of a California Manager Academy and associated training pathways. This highly visible role translates strategy into execution by building structured training plans, producing clear communications and job aids, facilitating live enablement sessions, and establishing a predictable operating rhythm for managers and employees. The contractor partners closely with U.S.-based People leaders and the Manila People Development team to ensure scalable delivery, audit readiness, and consistent adoption across a multi-market organization. Responsibilities - Lead day-to-day coordination of PerformYard enablement, including manager and employee training through live sessions, job aids, FAQs, and office hours. - Develop and distribute clear communications supporting performance cycles, including goal setting, check-ins, reviews, and timelines. - Triage and resolve platform issues in partnership with HRIS/People Solutions and the vendor. - Create a repeatable performance-cycle operating cadence including launch readiness checklists, automated reminders, and completion monitoring. - Develop practical templates and toolkits that improve the quality and consistency of performance conversations, not just completion rates. - Support expansion of developmental feedback practices such as 360 feedback pilots and standardize administration where appropriate. - Build and operationalize the California Manager Academy as a structured learning journey addressing high-risk manager capability needs in California. - Curate, configure, and deploy training content in Relias or approved partner platforms to support California compliance and manager readiness. - Develop and implement training domains including wage and hour fundamentals, leave and accommodation responsibilities, workplace safety and violence prevention, harassment prevention, and retaliation avoidance. - Establish completion tracking, knowledge checks, and proof-of-delivery processes to support audit readiness and risk mitigation. - Build manager-ready toolkits translating policies into practical guidance, including conducting effective check-ins, documenting feedback appropriately, setting clear goals, and understanding when to escalate to HR partners. - Develop micro-learning and short-form resources that reduce confusion and improve compliant behavior in the flow of work. - Stand up and manage a Global Cultural Training initiative to improve cross-cultural collaboration between U.S. and Manila-based teams. - Coordinate vendor or partner engagement as needed, define learning objectives, implement modules within Relias where feasible, and track adoption and impact. - Produce practical collaboration tools including communication norms, escalation expectations, and scenario-based learning resources. - Partner with the Manila People Development team to scale enablement delivery including training logistics, communications, reporting, and learner support. - Provide structured project plans, templates, and quality standards to enable consistent execution across time zones. - Establish operating rhythms including weekly prioritization, escalation pathways, and performance-cycle readiness checkpoints. Qualifications - 5+ years of experience in performance enablement, manager training, or L&D program leadership with a strong execution focus. - Demonstrated experience implementing or administering performance management platforms, with strong preference for PerformYard or similar systems. - Experience designing and delivering manager enablement programs that drive adoption and measurable behavior change. - Experience delivering training in regulated environments, particularly in California including wage and hour, leave and accommodations, harassment prevention, and workplace safety. - Experience integrating learning and performance systems such as LMS and performance platforms to reduce duplicative work for managers. - Strong facilitation, stakeholder management, and communication skills in a fast-moving, multi-market environment. - Advanced proficiency in Microsoft 365 including Teams, SharePoint/OneDrive, Excel, and PowerPoint. Requirements - Contractor Engagement: - Competitive hourly or project-based compensation commensurate with experience. - Flexible remote work environment. - Opportunity for contract extension based on business need and performance. - All Employees (if converted to employee status in the future): - 401(k). - Employee Assistance Program (EAP). - Perks @ Clarvida – national discounts on shopping, travel, Verizon, and entertainment. Work Location Remote (U.S.) with collaboration across U.S. and Manila time zones. No travel required. How to Apply If you are an experienced performance enablement leader who can translate strategy into scalable execution and drive manager capability across systems and markets, click “Apply Now” to join Clarvida as a Learning & Development Performance Enablement Contractor.

Role Description The Learning & Development Systems & Programs Contractor is responsible for running and scaling Clarvida’s learning operations ecosystem while accelerating multiple active programs. This hands-on role administers the LMS, delivers high-quality learner support, operationalizes onboarding programs, and manages CEU offerings with audit-ready rigor. The contractor partners closely with U.S.-based People leaders and the Manila People Development team to ensure consistent execution, clear reporting, and a strong employee learning experience across a distributed, multi-site organization. Responsibilities - Serve as a primary administrator for Relias, including user management, learning assignments, learning paths, automations, reporting, and troubleshooting. - Manage the end-to-end lifecycle of course publishing and training plan updates, including rapid turnaround requests. - Maintain learner support channels such as a learning helpdesk or shared inbox; triage issues and ensure timely resolution with clear escalation paths. - Build and maintain operational documentation including SOPs, job aids, how-to guides, and a centralized knowledge hub for learning content and FAQs. - Operationalize and improve Clarvida’s onboarding framework and centralized resources, including new hire welcome and kickoff communications, first-week guidance, two-week onboarding schedules, and role-based onboarding checklists. - Develop and maintain standardized orientation templates and manager toolkits aligned to 30/60/90-day expectations. - Partner with People Solutions/HRIS, IT, Talent Acquisition, and Benefits teams to ensure Day 1 readiness and consistent onboarding execution. - Rationalize and sequence required learning assignments to reduce friction and overload during early onboarding. - Administer CEU programs end-to-end, including calendar planning, session logistics, learner communications, completion tracking, documentation support, and reporting. - Coordinate with clinical and compliance stakeholders to ensure CEU offerings are accurate, well-governed, and audit-ready. - Create repeatable processes for CEU evidence tracking, certificate management, and participation analytics. - Produce operational reporting and executive-ready updates on onboarding completion and readiness, learning assignment compliance, CEU participation and documentation health, and learner support volumes and resolution performance. - Partner with U.S. leadership and Manila team members to standardize reporting cadence and improve insight quality. - Collaborate in a follow-the-sun model with the Manila People Development team to support learning operations, course publishing, learner support, and reporting. - Provide clear work instructions, templates, and QA standards to enable Manila-based team members to execute at scale. - Establish weekly operating rhythms including prioritization, backlog review, escalation management, and throughput tracking across time zones. Qualifications - 5+ years of hands-on Learning Operations or L&D program administration experience, preferably in healthcare, behavioral health, or multi-site environments. - Demonstrated experience administering Relias or a comparable LMS, including automations, learning paths, and reporting. - Experience administering CEU programs or regulated training environments with audit expectations. - Experience scaling onboarding programs across multi-site organizations. - Strong operational discipline including documentation, process design, quality control, and stakeholder communication. - Advanced proficiency in Microsoft 365 including Teams, SharePoint/OneDrive, Excel, and PowerPoint. - Experience working in distributed teams across multiple time zones. Benefits - Competitive hourly or project-based compensation commensurate with experience. - Flexible remote work environment. - Opportunity for contract extension based on business need and performance. - 401(k) (if converted to employee status in the future). - Employee Assistance Program (EAP) (if converted to employee status in the future). - Perks @ Clarvida – national discounts on shopping, travel, Verizon, and entertainment (if converted to employee status in the future). Work Location Remote (U.S.) with collaboration across U.S. and Manila time zones. No travel required. How to Apply If you are a hands-on L&D operator with strong LMS administration experience and a passion for building scalable, audit-ready learning systems, click “Apply Now” to join Clarvida as a Learning & Development Systems & Programs Contractor. Equal Opportunity Employer Clarvida is an equal opportunity employer committed to diversity and inclusion. All qualified applicants will receive consideration without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability, veteran status, or any other protected characteristic. Fraud Alert Clarvida never charges fees to apply. Official communication regarding job opportunities will only come from authorized @clarvida.com email addresses, notifications@jobvite.com, or verified LinkedIn profiles associated with Clarvida email accounts.