Cengage Group

Role Description Are you eager to influence the information technology landscape in a significant way? Join Cengage, a top innovator in the field, and apply your expertise within a lively and collaborative workplace. We are in search of an exceptionally skilled Principal Business Analyst to join us. If driving flawless business solutions and integrating technology effortlessly excites you, this is the opportunity you have been seeking! In the role of Principal Business Analyst at Cengage, you will: - Lead and work alongside cross-functional groups to collect and examine sophisticated business requirements for Cengage's Salesforce Sales & Service Cloud platforms. - Conduct comprehensive business process analysis and meticulously document requirements. - Work alongside engineering teams to develop and effectively implement innovative and world-class solutions to support Salesforce CRM technology. - Provide expert-level support and training to business leads, ensuring they effectively apply the system and can drive adoption with their teams. - Evaluate and recommend new features and functionalities to enhance business processes. - Perform detailed testing and validation of configurations to meet business needs and industry standards. Qualifications - A minimum of 10 years working with Salesforce CRM technologies, including Salesforce Sales & Service Cloud platforms. - Proven background as a senior-level Business Analyst or a comparable position in the IT field. - Extensive system-level knowledge with the capacity to work independently. - Demonstrable experience working in sophisticated Salesforce environments supporting multiple selling models and business processes throughout the order-to-cash and customer service lifecycle. - Strong analytical skills with the ability to convert complex business needs into technical solutions. - Outstanding problem-solving abilities and a strict attention to detail. - Superb communication and interpersonal skills to foster collaboration across teams. - Relevant certifications are a plus. Benefits - Working with a world-class team on ambitious projects that drive real impact. - Opportunities for professional growth and development. - A culture that promotes work-life balance and flexible working arrangements. - Competitive compensation and comprehensive benefits package. - The chance to be part of a company that strictly adheres to ethical practices and values diversity. How to Apply If you satisfy the qualifications and have a strong interest in this opportunity, we encourage you to submit your application! Please include your resume and a brief cover letter that outlines your relevant experience and why you would be a great fit for this position. Company Description Cengage, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide.

Role Description We’re seeking a Designer who creates strong visual work across print and digital experiences. In this role, you’ll help produce engaging, accessible, and effective educational products. You’ll work with cross-functional partners to turn ideas into clear design solutions. You’ll also build skills in AI-enabled design workflows and use these tools to support ideation and efficiency. This is a hands-on role with growing ownership. You’ll manage your work while contributing to team practices and improvements. - Design visual assets for print and digital formats that meet brand, accessibility, and quality standards. - Contribute to brainstorming and concept development. - Work with product, content, and other collaborators to understand market goals and audience needs. - Manage your assignments and deliver high-quality work on time. - Use generative AI tools to support ideation, iteration, and production tasks. - Review and refine your work to ensure accuracy and consistency. - Follow and help improve team workflows and design practices. - Stay current with design trends, tools, and AI capabilities. Qualifications - 2–5 years of experience in visual or graphic design. - A portfolio that shows strong design skills across print or digital work. - Proficiency in Adobe Creative Suite (Illustrator, Photoshop, InDesign, Firefly). - Familiarity with Figma and collaborative design tools. - Experience with or exposure to generative AI tools for design workflows. - Understanding of responsible AI use, including human review and quality control. - Strong skills in layout, typography, color, and composition. - Ability to manage multiple projects and meet deadlines. - Clear communication and collaboration skills. Company Description Cengage, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. Compensation The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range. $58,300.00 - $93,200.00 USD

• Own and execute demand marketing programs to drive awareness, engagement, and pipeline • Support thought leadership initiatives, including cornerstone content and earned media • Execute and optimize marketing campaigns for demand and engagement goals • Partner with Sales and GTM stakeholders for sales readiness efforts • Support pipeline generation through operational efficiencies • Analyze and report on campaign performance and share insights with partners • Manage assigned workstreams with moderate autonomy

Role Description As an Engineering Manager / Technology Lead in our Product Technology and Innovation organization, you are responsible for the delivery of innovative, market leading platforms and products that continue to improve the education technology industry. Specifically, you will lead our Cengage's flagship ed2go engineering teams that provide focused digital learning experiences. As the Engineering Manager, you will divide time, effort and attention between team management responsibilities and product development responsibilities - leading software development teams for application development and platform support. You will be working in a multi-functional and Agile team environment. - Apply Agile methodologies and the principles of Product Operating Model (POM) to drive iterative development, continuous improvement, and rapid time-to-market. - Collaborate directly with engineering teams to define user stories, prioritize backlog items, and drive timely, high-quality product releases. - Act as a player/coach, both creating solutions and owning the team(s) for solution implementation. - Communicate clearly across product teams, technology teams, interface designers and domain authorities in different parts of the organization. - Meet with product partners, customers and other technologists to understand customers’ learning and technological needs; provide guidance on technology solution options. - Monitor product performance, analyze important data, and gather user feedback to continuously iterate and improve the product. - Conduct post-release evaluations, retrospectives, and A/B testing to inform future product enhancements and strategic decision-making. - Design, architect, and implement new features and functionality with the expectation that you will own and drive the development using an iterative methodology. - Responsible for ensuring our customers enjoy a consistently reliable and high-performing experience with our platforms, available 24/7. - Stay up to date with emerging technologies and industry trends and integrate relevant advancements into our product roadmaps. - Cultivate a high-performance, transparent culture of continuous improvement focused on accountability and results. Qualifications - 5+ years of leadership experience, including developing technology strategies and driving innovation. - Experience building, developing, motivating and leading a global workforce of employees and contractors across different time zones. - Strong experience modernizing monolithic architectures, implementing hybrid cloud strategies, and creating APIs to bridge legacy systems with cloud-native platforms. - Expertise in AWS (EC2, S3, Lambda, RDS, CloudFormation), cloud-native development (Kubernetes, Docker, microservices), and Infrastructure as Code (Terraform, AWS CDK). - Proven track record to compose and build scalable, secure, high-availability enterprise systems, bringing to bear CI/CD pipelines and automated testing frameworks for global user bases. - Skilled in agile methodologies (Scrum, Kanban, SAFe), fostering high-performing engineering teams, and using tools like Jira or Azure DevOps to ensure efficient delivery and alignment with business priorities. - Proven understanding of generative AI concepts and frameworks, such as LLMs, multimodal models, prompt engineering, AI agent orchestration, retrieval augmented generation, and vector databases. - Familiarity with agentic workflows and AI-enabled automation for applications such as content management, search, personalization, or workflow optimization. - Knowledge of AI safety, responsible AI practices, and content moderation systems. - Hands-on experience integrating or experimenting with commercial and open-source GenAI technologies and toolkits (e.g., OpenAI, Hugging Face, LangChain). - Motivation to be up to date with advancements in GenAI, MLOps, and digital transformation. - Strong interpersonal and collaboration skills—capable of partnering effectively with multi-functional teams, including product, build, and engineering, in distributed and remote-first environments. - Experienced in breaking down complicated technical concepts for diverse technical and non-technical audiences, including executives and partners. - Proactive approach to learning new technologies, embracing experimentation, and incorporating emerging practices into platforms and teams. - Commitment to continuous improvement for both product and engineering culture. Benefits - Comprehensive and rewarding Total Rewards package designed to support and empower our employees. - Participation in the company’s discretionary incentive bonus program. - Bonus target amount: 20% Annual: Individual Target. - Base pay range: $138,200.00 - $221,100.00 USD. Company Description Cengage, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.

• Owning print renewals and identifying top print opportunities each quarter for digital conversion. • Proactively engaging with customers via health check-in calls to understand their needs and uncover digital courseware opportunities. • Conducting sales demos using our digital content platforms like CIMA and ExamReady. • Growing accounts through quarterly check-ins, assessments, sales pitches, demos, and strong closings. • Handing off converted digital accounts to the Customer Success Manager.

Role Description As a Math Content Specialist at Cengage School (CS), you will be responsible for engaging with our sales team, CS resources, and Pre-K-12 customers to promote our market-leading print and digital solutions for our math products. Your main focus will be on driving sales, increasing digital capacity, and ensuring successful implementation and utilization of our digital products to improve student outcomes. - Conduct sales presentations (in-person, virtual, and pre-recorded) that are engaging, highly focused on digital capabilities, and result in the selection of Cengage School solutions. - Facilitate training sessions (live, virtual, and pre-recorded) that result in successful implementation of CS products in the K12 math classroom to drive usage of CS digital solutions and improve the learning experience. - Serve as the digital expert on all platforms, focusing on how our platforms work in the environment that the district is accessing the platform (via district LMS, etc) and apply that expertise to provide first class internal digital training and support with our sales teams. - Research the industry on an ongoing basis to know what changes may be on the horizon that will impact current and future sales. - Collaborate with sales teams on State and Local District submissions to ensure all materials are complete and accurate. Review correlations, gather information and offer input on competitive analysis in addition to reviewing 3rd party data as needed. - Integrate, collaborate, and communicate with Regional Managers, Sales Consultants, and the other Content Specialists. Maintain a list that reports sales activities and is highly accountable to and for achieving the national sales quota. - Be a champion/lead for Math so there is a two-directional flow of information and feedback between sales, marketing and product. Qualifications - Bachelor’s degree in education. - 5 years of related experience in teaching, training, presenting, or selling particularly in educational publishing and/or educational technology environment. - Strong training / presentation skills. - Evidence of strong customer orientation and ability to form and build effective customer relationships. - Ability to communicate clearly in virtual and in-person engagements and in writing. - Flexibility and adaptability to change. - Strong attention to detail and organizational skills. - High level of proficiency in Microsoft Office and video creation tools. - Ability to travel approximately 50-70% by both auto and air. Benefits - Comprehensive and rewarding Total Rewards package designed to support and empower our employees. - Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. - Sales roles often incorporate a significant incentive compensation program beyond base pay range. Compensation The full base pay range for this position is $67,000.00 - $87,100.00 USD.

Role Description At Cengage, our employees have a direct impact in helping learners around the world discover the power and joy of learning. We are bonded by our shared purpose – driving innovation that helps millions of learners improve their lives and achieve their dreams through education. - Meet with prospective customers to explore and present digital product solutions in the K12 market. - Achieve and exceed the sales revenue goal in assigned sales and operational expense budgets. - Partner with the highest level of decision-makers within assigned districts to present broad Cengage solutions, including supplemental and library resources, to increase student achievement. - Seek new solutions opportunities for growth, developing the market share in the sales territory. - Participate in network building opportunities within the territory, including conferences, group presentations, and industry functions. Qualifications - Bachelor's Degree or equivalent experience. - Knowledge of curriculum needs for K-12 teachers and librarians. - Proven record of consistent sales and goal achievement performance. - Focused on diagnosing needs before pitching solutions. - Proposes personalized, relevant solutions based on district or classroom challenges. - Ability to establish, cultivate, and maintain effective working relationships with customers, internal business partners, colleagues, and management. - Able to articulate how the solution complements core curriculum and improves outcomes. - Proactively builds targeted lead generation strategies. - Prioritizes territory activity to balance new business development with existing account growth. - Able to align product offerings with state or district learning objectives. - Comfortable discussing instructional strategies and educational trends with educators and administrators. - Maintain a home office and hours aligned with school schedules. Requirements - Proven track record selling into K–12 schools or districts. - Prior experience as an educator, librarian, instructional coach, or in curriculum development preferred. - Technology proficiency and the ability to converse with customers about online access and how technology can impact the classroom and support district initiatives. - Skilled in constructing a strong pipeline, involving finding opportunities, validating leads, and planning optimally. - Aptitude for operating in a changing environment that requires innovative ways and customized solutions to meet customer needs. Benefits - Comprehensive and rewarding Total Rewards package designed to support and empower our employees. - Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. - Sales roles often incorporate a significant incentive compensation program beyond base pay range. - Base pay range: $52,000.00 - $67,600.00 USD. Company Description Cengage, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.

• Develop and execute government affairs strategies that promote and protect company priorities across federal and state policy environments • Identify legislative, regulatory, and political developments that may affect business operations, procurement opportunities, product adoption, or enterprise risk • Manage relationships with external lobbyists, consultants, trade associations, and policy advisors to advance company objectives • Monitor and analyze legislative and regulatory activity and assess potential impacts on Cengage businesses • Provide regular policy updates and strategic recommendations to business leaders and senior management • Support advocacy efforts on issues including K-12 education, postsecondary education, workforce development, privacy, AI, technology, data, and innovation • Develop policy positions, briefing materials, and engagement strategies that advance company priorities • Educate internal stakeholders on policy developments and government affairs activities • Simplify complex policy issues for business audiences and help teams understand practical implications • Build and maintain productive relationships with government officials, policymakers, agency personnel, and industry stakeholders • Partner with Legal, Communications, Sales, and business leaders to coordinate responses to emerging policy issues • Support rapid-response efforts related to significant legislative, regulatory, or political developments

• Support internal communications initiatives to help employees understand strategy and priorities • Contribute to content development, communications planning, and channel management • Monitor channel performance and engagement metrics • Support executive and leadership communications and employee engagement initiatives

• Owning print renewals and identifying top print opportunities each quarter for digital conversion. • Proactively engaging with customers via health check-in calls to understand their needs and uncover digital courseware opportunities. • Conducting sales demos using our digital content platforms like CIMA and ExamReady. • Growing accounts through quarterly check-ins, assessments, sales pitches, demos, and strong closings. • Handing off converted digital accounts to the Customer Success Manager.