We are a global education technology company equipping learners with the skills and competencies needed to be job ready.
Senior Inside Sales Consultant
Location
Ohio
Posted
1 day ago
Salary
$25 - $30 / hour
Seniority
Senior
Job Description
Senior Inside Sales Consultant
Cengage Group
• Owning print renewals and identifying top print opportunities each quarter for digital conversion. • Proactively engaging with customers via health check-in calls to understand their needs and uncover digital courseware opportunities. • Conducting sales demos using our digital content platforms like CIMA and ExamReady. • Growing accounts through quarterly check-ins, assessments, sales pitches, demos, and strong closings. • Handing off converted digital accounts to the Customer Success Manager.
Job Requirements
- 3–5 years of experience in customer success, account management, or educational technology implementation.
- Proven track record to lead onboarding and training programs for institutional clients.
- Strong consultative and relationship-building skills to influence faculty and leadership toward digital adoption.
- Proficiency in analyzing usage data, identifying risk signals, and accomplishing intervention strategies.
- Familiarity with CRM systems (e.g., Salesforce) and digital learning platforms.
- Experience handling multiple accounts simultaneously and driving expansion opportunities within existing portfolios.
Benefits
- Comprehensive and rewarding Total Rewards package to support and empower employees
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