Cengage Group logo
Cengage Group

We are a global education technology company equipping learners with the skills and competencies needed to be job ready.

Senior Inside Sales Consultant

Location

Ohio

Posted

1 day ago

Salary

$25 - $30 / hour

Seniority

Senior

Bachelor Degree3 yrs expEnglish

Job Description

Senior Inside Sales Consultant

Cengage Group

• Owning print renewals and identifying top print opportunities each quarter for digital conversion. • Proactively engaging with customers via health check-in calls to understand their needs and uncover digital courseware opportunities. • Conducting sales demos using our digital content platforms like CIMA and ExamReady. • Growing accounts through quarterly check-ins, assessments, sales pitches, demos, and strong closings. • Handing off converted digital accounts to the Customer Success Manager.

Job Requirements

  • 3–5 years of experience in customer success, account management, or educational technology implementation.
  • Proven track record to lead onboarding and training programs for institutional clients.
  • Strong consultative and relationship-building skills to influence faculty and leadership toward digital adoption.
  • Proficiency in analyzing usage data, identifying risk signals, and accomplishing intervention strategies.
  • Familiarity with CRM systems (e.g., Salesforce) and digital learning platforms.
  • Experience handling multiple accounts simultaneously and driving expansion opportunities within existing portfolios.

Benefits

  • Comprehensive and rewarding Total Rewards package to support and empower employees

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