CBTS

Role Description As a Security Automation Engineer I, you will contribute to the growth and maturity of our Security Operations team by developing and maintaining automation playbooks and workflows within our SOAR and XDR platforms. You will be responsible for translating analyst-driven investigation workflows into automation that accelerates triage, enrichment, containment, and remediation of issues across the SOC. - A strong background in security operations is essential for this role. - Understanding what happens before and after an alert is received is crucial. - Collaborate closely with SOC analysts and senior engineers to reduce manual workload, improve response consistency, and support a more resilient security operation. Qualifications - 2+ years of experience as a SOC analyst, with senior analyst experience preferred. - Hands-on familiarity with alert triage, threat investigation, and escalation decision-making. - 1-2 years of experience working with a SOAR platform, with Palo Alto XSIAM or XSOAR experience strongly preferred. - Four-year college degree resulting in a bachelor's degree, or equivalent practical experience. - One or more of the following certifications: Palo Alto Cortex, CompTIA Security+, CompTIA CySA+, GIAC GSEC, EC-Council CEH, and similar. Requirements - Solid understanding of cybersecurity principles, common attack techniques, and SOC operational workflows. - Experience with SIEM, SOAR, EDR/XDR, threat intelligence, endpoint protection, and email security technologies. - Familiarity with SOAR playbook development, with Palo Alto XSIAM and/or XSOAR experience being strongly preferred. - Understanding of common detection use cases including phishing, endpoint compromise, identity threats, and network anomalies. - Proficiency in Python for scripting and automation tasks. - Comfortable working with REST APIs, Regex, and JSON to build and troubleshoot platform integrations. - Familiarity with Windows, MacOS, and Linux environments. Skills - Develop, test, and maintain automated playbooks and integrations across Palo Alto XSOAR and Cortex XSIAM. - Collaborate with SOC analysts to identify manual, repetitive workflows and translate them into reliable automation. - Experience integrating security tools and platforms to support cohesive, automated response workflows. - Strong analytical skills to evaluate playbook performance, identify logic gaps, and iterate based on analyst feedback and operational data. - Effective problem-solving to troubleshoot integration and automation failures. - Clear verbal and written communication skills, with the ability to document playbook logic and contribute to design discussions across distributed teams. Abilities - Ability to work independently, manage time effectively, and stay productive in a remote environment. - Collaborative team player capable of contributing to technical conversations and troubleshooting sessions. - High attention to detail to ensure automation logic performs accurately under varied conditions. - Commitment to continuous learning and staying current with evolving threats, detection techniques, and automation capabilities. - Ability to adapt playbook logic as the threat landscape and tool stack change over time. Supervisory Responsibilities - No Supervisory Responsibility.

Role Description As a Security Automation Engineer I, you will contribute to the growth and maturity of our Security Operations team by developing and maintaining automation playbooks and workflows within our SOAR and XDR platforms. You will be responsible for translating analyst-driven investigation workflows into automation that accelerates triage, enrichment, containment, and remediation of issues across the SOC. - A strong background in security operations is essential for this role. - Understanding what happens before and after an alert is received is crucial. - Collaborate closely with SOC analysts and senior engineers to reduce manual workload and improve response consistency. - Support a more resilient security operation. Qualifications - 2+ years of experience as a SOC analyst, with senior analyst experience preferred. - Hands-on familiarity with alert triage, threat investigation, and escalation decision-making. - 1-2 years of experience working with a SOAR platform, with Palo Alto XSIAM or XSOAR experience strongly preferred. - Four-year college degree resulting in a bachelor's degree, or equivalent practical experience. - One or more of the following certifications: Palo Alto Cortex, CompTIA Security+, CompTIA CySA+, GIAC GSEC, EC-Council CEH, and similar. Requirements - Solid understanding of cybersecurity principles, common attack techniques, and SOC operational workflows. - Experience with SIEM, SOAR, EDR/XDR, threat intelligence, endpoint protection, and email security technologies. - Familiarity with SOAR playbook development, with Palo Alto XSIAM and/or XSOAR experience being strongly preferred. - Understanding of common detection use cases including phishing, endpoint compromise, identity threats, and network anomalies. - Proficiency in Python for scripting and automation tasks. - Comfortable working with REST APIs, Regex, and JSON to build and troubleshoot platform integrations. - Familiarity with Windows, MacOS, and Linux environments. Skills - Develop, test, and maintain automated playbooks and integrations across Palo Alto XSOAR and Cortex XSIAM. - Collaborate with SOC analysts to identify manual, repetitive workflows and translate them into reliable automation. - Experience integrating security tools and platforms to support cohesive, automated response workflows. - Strong analytical skills to evaluate playbook performance, identify logic gaps, and iterate based on analyst feedback and operational data. - Effective problem-solving to troubleshoot integration and automation failures. - Clear verbal and written communication skills, with the ability to document playbook logic and contribute to design discussions across distributed teams. Abilities - Ability to work independently, manage time effectively, and stay productive in a remote environment. - Collaborative team player capable of contributing to technical conversations and troubleshooting sessions. - High attention to detail to ensure automation logic performs accurately under varied conditions. - Commitment to continuous learning and staying current with evolving threats, detection techniques, and automation capabilities. - Ability to adapt playbook logic as the threat landscape and tool stack change over time. Supervisory Responsibilities - No Supervisory Responsibility.

Security Services Specialist Location: Chicago, IL, USA Work Arrangement: Remote/Hybrid About the Role We are looking for a Security Services Specialist with a passion for shaping, positioning, and winning complex cybersecurity engagements to join our Presales Advisory & Strategic Pursuits practice. This is a strategic, client-facing role at the intersection of cybersecurity expertise, consultative selling, and executive engagement — not a traditional delivery position. You will partner closely with Account Executives, Solution Leads, presales teams, and delivery leadership to lead consultative discovery, define security strategy, and architect services-led solutions aligned to business risk and long-term transformation goals. The mission: help organizations evolve from fragmented, tool-centric security approaches to mature, risk-driven security programs. What You Will Do Shape & Win Strategic Opportunities · Partner with Account Executives to identify, qualify, and shape high-value cybersecurity pursuits from the earliest stages of engagement. · Lead consultative discovery sessions to uncover business drivers, pain points, and transformation opportunities. · Define compelling solution visions that connect security investments to measurable business outcomes. · Drive end-to-end pursuit leadership — from initial engagement through close. Lead Executive Engagement · Establish credibility with CIOs, CTOs, CISOs, and business executives as a trusted security advisor. · Facilitate outcome-driven conversations that move beyond technology to business impact and risk reduction. · Craft and deliver executive-level narratives that differentiate our offerings and win competitive pursuits. Architect Services-Led Solutions · Design integrated solutions that combine Professional Services, Managed Security Services, and partner capabilities into a cohesive offering. · Ensure every solution is technically sound, operationally viable, and commercially compelling. · Align architecture, delivery models, and commercial constructs into scalable, repeatable offerings. Orchestrate Cross-Functional Teams · Lead and align solution architects, engineers, subject matter experts, partners, and delivery teams across complex pursuits. · Drive clarity, accountability, and pace — ensuring every pursuit moves forward with purpose and precision. · Elevate team performance through coaching, structure, and the development of reusable best practices. Influence Strategy & Commercial Outcomes · Shape deal strategy, pricing models, and commercial constructs — including recurring, consumption-based, and outcome-based models. · Balance competitiveness, risk, and profitability in solution design to optimize commercial outcomes. · Contribute to portfolio evolution based on market demand, competitive intelligence, and client needs. Required Qualifications · 5–10+ years of experience in cybersecurity, consulting, or technical sales, with demonstrated success shaping and closing complex security services engagements. · Experience within a managed service provider (MSP), global systems integrator (GSI), or enterprise security environment. · Strong background in managed security services and/or security consulting engagements. · Deep experience in consultative, outcome-based, and value-based selling methodologies. · Ability to translate security risk into business impact, investment rationale, and ROI. · Exceptional executive communication and storytelling skills, with the ability to simplify complexity for senior audiences. Broad technical and domain expertise spanning the following areas: · Risk-based security program development and maturity modeling. · Security frameworks including NIST, CIS, and ISO. · Threat detection and response — SIEM, SOAR, SOC, and MTDR. · Vulnerability management, remediation, and compliance. · Identity and access security — MFA, IAM, and Zero Trust. · Cloud security — CSPM, governance, and workload protection. · Application security — web, mobile, and API protection. · Data security — encryption, governance, and protection. · Network and infrastructure security — firewalls, DDoS, segmentation, and SASE. · Managed security services operations — 24×7 monitoring and incident response. · Awareness of AI-driven threats and automation in security operations. Preferred Qualifications · CISSP, CISM, or equivalent industry-recognized security certifications. · Cloud security certifications across one or more providers (AWS, Azure, GCP). · Vendor-specific certifications such as Cisco, Palo Alto, or Microsoft Security. Success Profile The ideal candidate is a confident, commercially driven security professional who thrives at the intersection of strategy and execution. You are equally at home leading a discovery session with a client's security team and presenting a transformation vision to a CISO or senior business leader. You understand that winning in presales requires more than technical depth — it requires empathy, influence, and the ability to make clients feel understood before they feel sold to. · Executive Presence: Confident engaging and influencing senior stakeholders with authority and authenticity. · Strategic Thinking: Shapes complex opportunities into clear, actionable strategies that drive results. · Storytelling Excellence: Simplifies complexity into compelling narratives that resonate with technical and business audiences alike. · Commercial Acumen: Understands how solution design drives business outcomes — and structures deals accordingly. · Operational Discipline: Drives structure, pace, and execution across pursuits without compromising quality. · Collaborative Leadership: Operates seamlessly across sales, presales, delivery, and partner ecosystems. · Growth Mindset: Continuously elevates self, team, and organizational capability. We are an equal opportunity employer. We welcome applicants from all backgrounds and are committed to building a diverse and inclusive team. Salary $110,000 to $160,000 #LI-PF2 #LI-Remote The compensation range in this posting reflects the Company’s good‑faith estimate at the time of publication. The applicable base pay range for any individual will be determined based on the candidate’s designated primary work location as well as factors including role scope and responsibilities, required qualifications, and the individual’s experience, education, skills, knowledge, and performance. Certain positions may also be eligible for additional compensation such as discretionary merit increases, bonuses, or sales‑based variable compensation in accordance with applicable plans and role requirements. Due to U.S. Government requirements applicable to foreign-owned telecommunications providers, non-US citizens may be required to submit to an extensive government agency background check which will necessitate disclosure of sensitive Personally Identifiable Information.

Role Description We are looking for a Security Services Specialist with a passion for shaping, positioning, and winning complex cybersecurity engagements to join our Presales Advisory & Strategic Pursuits practice. This is a strategic, client-facing role at the intersection of cybersecurity expertise, consultative selling, and executive engagement — not a traditional delivery position. You will partner closely with Account Executives, Solution Leads, presales teams, and delivery leadership to lead consultative discovery, define security strategy, and architect services-led solutions aligned to business risk and long-term transformation goals. The mission: help organizations evolve from fragmented, tool-centric security approaches to mature, risk-driven security programs. What You Will Do - Shape & Win Strategic Opportunities - Partner with Account Executives to identify, qualify, and shape high-value cybersecurity pursuits from the earliest stages of engagement. - Lead consultative discovery sessions to uncover business drivers, pain points, and transformation opportunities. - Define compelling solution visions that connect security investments to measurable business outcomes. - Drive end-to-end pursuit leadership — from initial engagement through close. - Lead Executive Engagement - Establish credibility with CIOs, CTOs, CISOs, and business executives as a trusted security advisor. - Facilitate outcome-driven conversations that move beyond technology to business impact and risk reduction. - Craft and deliver executive-level narratives that differentiate our offerings and win competitive pursuits. - Architect Services-Led Solutions - Design integrated solutions that combine Professional Services, Managed Security Services, and partner capabilities into a cohesive offering. - Ensure every solution is technically sound, operationally viable, and commercially compelling. - Align architecture, delivery models, and commercial constructs into scalable, repeatable offerings. - Orchestrate Cross-Functional Teams - Lead and align solution architects, engineers, subject matter experts, partners, and delivery teams across complex pursuits. - Drive clarity, accountability, and pace — ensuring every pursuit moves forward with purpose and precision. - Elevate team performance through coaching, structure, and the development of reusable best practices. - Influence Strategy & Commercial Outcomes - Shape deal strategy, pricing models, and commercial constructs — including recurring, consumption-based, and outcome-based models. - Balance competitiveness, risk, and profitability in solution design to optimize commercial outcomes. - Contribute to portfolio evolution based on market demand, competitive intelligence, and client needs. Qualifications - 5–10+ years of experience in cybersecurity, consulting, or technical sales, with demonstrated success shaping and closing complex security services engagements. - Experience within a managed service provider (MSP), global systems integrator (GSI), or enterprise security environment. - Strong background in managed security services and/or security consulting engagements. - Deep experience in consultative, outcome-based, and value-based selling methodologies. - Ability to translate security risk into business impact, investment rationale, and ROI. - Exceptional executive communication and storytelling skills, with the ability to simplify complexity for senior audiences. - Broad technical and domain expertise spanning the following areas: - Risk-based security program development and maturity modeling. - Security frameworks including NIST, CIS, and ISO. - Threat detection and response — SIEM, SOAR, SOC, and MTDR. - Vulnerability management, remediation, and compliance. - Identity and access security — MFA, IAM, and Zero Trust. - Cloud security — CSPM, governance, and workload protection. - Application security — web, mobile, and API protection. - Data security — encryption, governance, and protection. - Network and infrastructure security — firewalls, DDoS, segmentation, and SASE. - Managed security services operations — 24×7 monitoring and incident response. - Awareness of AI-driven threats and automation in security operations. Preferred Qualifications - CISSP, CISM, or equivalent industry-recognized security certifications. - Cloud security certifications across one or more providers (AWS, Azure, GCP). - Vendor-specific certifications such as Cisco, Palo Alto, or Microsoft Security. Success Profile - Executive Presence: Confident engaging and influencing senior stakeholders with authority and authenticity. - Strategic Thinking: Shapes complex opportunities into clear, actionable strategies that drive results. - Storytelling Excellence: Simplifies complexity into compelling narratives that resonate with technical and business audiences alike. - Commercial Acumen: Understands how solution design drives business outcomes — and structures deals accordingly. - Operational Discipline: Drives structure, pace, and execution across pursuits without compromising quality. - Collaborative Leadership: Operates seamlessly across sales, presales, delivery, and partner ecosystems. - Growth Mindset: Continuously elevates self, team, and organizational capability. Benefits - Competitive base salary and performance-based incentive plan. - Opportunity to shape high-visibility, high-value strategic pursuits and leave a lasting mark on client security journeys. - Access to a best-in-class partner ecosystem including co-sell programs and joint go-to-market resources. - Dedicated professional development budget covering certifications, industry conferences, and advanced training. - Flexible remote-first or hybrid work model with travel as required for key client engagements and strategic pursuits. - Collaborative team culture that shares assets, wins, and knowledge across a global community of advisors.

Role Description We are seeking a highly skilled Senior Network Engineer to join our Infrastructure team. In this role, you will be responsible for designing, implementing, supporting, and optimizing complex enterprise network environments. You will play a critical role in ensuring network reliability, security, performance, and scalability while driving continuous improvements across our network infrastructure. The ideal candidate is a hands-on technical expert with strong experience in enterprise networking, SD-WAN, routing and switching, network security, and operational excellence. You thrive in fast-paced environments, enjoy solving complex technical challenges, and collaborate effectively across infrastructure, cloud, cybersecurity, and service delivery teams. What You’ll Do - Design, plan, script, and execute network changes following established change management processes. - Troubleshoot complex network incidents, perform root cause analysis (RCA), and implement long-term solutions. - Manage network performance, availability, and reliability while driving proactive improvements. - Support network upgrades, migrations, software updates, patching, capacity planning, and resiliency initiatives. - Implement and maintain network security controls, including firewall policies, ACLs, zero-trust segmentation, and access governance. - Monitor network health and integrate observability tools to identify and prevent performance degradation. - Develop and maintain technical documentation, network diagrams, operational procedures, and runbooks. - Partner with Network Operations, Cloud Infrastructure, Cybersecurity, Architecture, Service Delivery teams, and external vendors to resolve issues and support strategic initiatives. Qualifications - Bachelor’s degree in Computer Science, Information Technology, Telecommunications, Engineering, or a related technical field. - 5–7 years of professional experience in network engineering or infrastructure support. - Strong hands-on experience with: - Cisco Meraki - Cisco Viptela SD-WAN - Fortinet SD-WAN - Cisco Identity Services Engine (ISE) - Routing protocols including BGP, OSPF, and EIGRP - MPLS and Quality of Service (QoS) - Enterprise LAN/WAN environments - Network monitoring, troubleshooting, and performance optimization - Network security and firewall management - Experience supporting highly available, resilient enterprise networks. Preferred Qualifications - Cisco certifications such as CCNP or CCIE. - Experience with: - Cisco Prime Infrastructure - Cisco DNA Center - Knowledge of network architecture, design principles, and governance standards. What Makes You Successful - Strong problem-solving and analytical skills. - Ability to manage multiple priorities and respond effectively to complex incidents. - Excellent communication and collaboration skills. - High level of ownership and accountability. - Commitment to quality, continuous improvement, and knowledge sharing. Benefits - You’ll have the opportunity to work with cutting-edge networking technologies while partnering with highly skilled teams across infrastructure, cloud, and cybersecurity. - This role provides the chance to influence enterprise network reliability, modernization, and security in a collaborative and innovative environment. - Salary Range: $56,000 – $80,000 - Actual compensation will be determined based on several factors, including but not limited to the candidate’s experience, technical expertise, skills, qualifications, geographic location, and internal equity. - This position may also be eligible for a discretionary bonus or incentive compensation, subject to applicable plan terms and company policies. - Due to U.S. Government requirements applicable to foreign-owned telecommunications providers, non-US citizens may be required to submit to an extensive government agency background check which will necessitate disclosure of sensitive Personally Identifiable Information.

• Own the Applied AI & Data practice P&L, including bookings, revenue, margin, utilization, and bench cost targets. • Report on key practice health metrics, including utilization rates, at-risk bench resources, bookings-to-revenue conversion, and pipeline coverage, on a regular cadence to PS leadership. • Drive a qualified pipeline and predictable forecast in close partnership with Sales leadership, with active input into account planning. • Maintain visibility into the bench, take active steps to reduce bench cost, and build a workforce model that scales with the business. • Leverage a personal network to generate leads and open executive relationships, then work in close coordination with Sales to qualify, pursue, and close opportunities. • Be personally active in customer engagements, including participation in discovery, pursuit, and executive relationship development across target accounts. • Drive land-and-expand motions jointly with Sales, with accountability for revenue growth in named accounts and new logos. • Build and maintain executive relationships with economic buyers, positioning CBTS as a strategic partner rather than a transactional vendor. • In collaboration with the Product team, define and evolve the practice’s offer portfolio across data engineering, modernization, analytics, and applied AI, with clear scoping, pricing, and delivery models. • Establish reusable delivery patterns around medallion architecture, DataOps, LLMOps, and MCP-based agent infrastructure.

• Lead financial planning, forecasting, and budgeting processes for SG&A departments • Analyze financial performance and provide actionable insights to leadership • Prepare and present monthly, quarterly, and annual financial reports • Monitor cash flow, expenses, and profitability to ensure financial stability • Develop and implement financial controls, policies, and procedures • Partner with department leaders to support strategic initiatives and cost management • Identify financial risks and opportunities, recommending solutions • Ensure compliance with accounting standards, regulations, and internal policies • Support audits and coordinate with external auditors as needed • Manage a team of two, overseeing their day-to-day work and providing coaching and professional development

• Develop and implement tax strategies for optimization of tax efficiency • Oversee income tax planning, compliance, and reporting • Manage tax return preparation and filing • Conduct tax research and provide tax guidance to stakeholders • Collaborate with finance, accounting, and legal departments • Manage external tax advisor relationships and government agencies • Stay updated on tax industry trends and recommend process improvements

Title: Sr. Manager – Business Alliances Location: Remote (United States) Department: Business Alliances-817000 Job Description: Role Purpose Lead CBTS’s Cisco-centric business alliances strategy by building, managing, and scaling high-impact partner relationships that accelerate revenue growth, expand market presence, and enhance Cisco-based solution offerings. This role drives cross-functional alignment to maximize the value of Cisco and adjacent ecosystem partnerships. Key Responsibilities - Define and execute a long-term Cisco-focused partner strategy, aligning with CBTS growth objectives and Cisco GTM priorities. - Build and maintain executive-level relationships with Cisco stakeholders and strategic ecosystem partners to drive joint innovation and market expansion. - Develop and scale joint go-to-market (GTM) motions with Cisco, including co-selling, cross-selling, and partner-led demand generation. - Own the end-to-end Cisco partner lifecycle, including onboarding, enablement, governance, and performance management frameworks. - Lead quarterly and monthly business reviews (QBRs/MBRs) with Cisco and key partners to ensure alignment, accountability, and revenue acceleration. - Drive Cisco-related pipeline growth and revenue performance, including partner-sourced and partner-influenced opportunities. - Collaborate with Sales and Delivery teams to ensure successful positioning and execution of Cisco solutions across the portfolio. - Translate Cisco partner insights into product and solution strategy, influencing CBTS offerings and market differentiation. - Govern joint marketing initiatives with Cisco, including campaigns, events, and account-based marketing strategies. - Partner with Legal, Finance, and Procurement to structure complex Cisco and partner agreements, ensuring compliance and scalability. - Monitor alliance health, risks, and outcomes; deliver executive-level insights and recommendations to senior leadership. Key Performance Indicators (KPIs) - Cisco-driven partner-sourced and partner-influenced revenue - Growth of qualified pipeline through Cisco alliances - Expansion and effectiveness of Cisco strategic partnerships - Partner engagement, satisfaction, and Cisco program alignment - GTM execution effectiveness (co-sell wins, campaign ROI, pipeline conversion) Skill & Competency Profile Technical Skills Skill Level Cisco Partner Portals & Tools (CCW, Partner Hub, etc.) 3 Power BI (Analytics & Reporting) 3 Microsoft Office Suite 4 Salesforce (CRM / Pipeline Management) 4 Organizational & Program Management 3 Negotiation & Deal Structuring 3 Problem Resolution 3 Executive Communication & Presentation 3 Relationship & Stakeholder Management 3 Functional Competencies Competency Cisco Alliance & Partner Relationship Management Partner Program Compliance (Cisco-specific) Joint Business Planning (Cisco & OEMs) OEM Pipeline & Revenue Reporting Escalation Management & Resolution Cross-Functional Enablement (Sales, Delivery, Marketing) Certifications (Preferred) - Cisco Certified (e.g., CCNA, CCNP, CCIE – preferred but not mandatory) - Cisco Partner Program or Alliance Certifications - Relevant cloud or OEM certifications aligned with Cisco ecosystem Qualifications & Experience - Education: Bachelor’s degree in Business, Engineering, IT, or related field required; MBA preferred - Total Experience: 18+ years - Relevant Experience: 12–15+ years in Cisco alliances, OEM partnerships, or ecosystem leadership roles - Proven success driving Cisco-related revenue growth and GTM strategy execution $111,000-145,000 #LI-Remote #LI-PF2 The compensation range in this posting reflects the Company’s good‑faith estimate at the time of publication. The applicable base pay range for any individual will be determined based on the candidate’s designated primary work location as well as factors including role scope and responsibilities, required qualifications, and the individual’s experience, education, skills, knowledge, and performance. Certain positions may also be eligible for additional compensation such as discretionary merit increases, bonuses, or sales‑based variable compensation in accordance with applicable plans and role requirements.

Role Description We are seeking a top-performing Services Sales Executive (SSE) to lead and win complex, outcome-based Professional Services engagements across enterprise and high-growth accounts. This is a strategic deal leadership role designed for experienced Professional Services sellers, Customer Practice Managers, and services-led growth leaders from Managed Service Providers (MSPs) and Global Systems Integrators (GSIs). Operating at the center of the sales cycle, you will own end-to-end deal strategy, solution positioning, and commercial execution — from early customer engagement through signed Statement of Work (SOW) and into successful delivery outcomes. You will partner closely with: - Account Executives and Account Managers - Solution Leads - Solution Architects - Solution Engineers - Advisory & Strategic Pursuits - Delivery teams This role goes beyond traditional selling. You will act as a trusted advisor to both internal account teams and clients, a growth partner to the business, and the orchestrator of cross-functional teams to shape and close high-value transformation programs. While the primary mandate is Professional Services, the north star is guiding clients toward long-term managed services relationships and recurring revenue streams. What You Will Do - Originate, Shape & Win Strategic Deals - Proactively identify, create, qualify, and lead large, complex Professional Services opportunities ($5M–$50M+) across existing accounts, whitespace segments, and targeted new logos. - Engage early with customers alongside Account Executives and Account Managers to shape demand, define transformation agendas, and uncover business-outcome-led opportunities. - Lead consultative, outcome-based discovery sessions aligned to business priorities and strategic objectives. - Own and drive the end-to-end sales cycle from initial engagement through close. - Align with Account Executives and regional sellers on territory strategy, whitespace penetration, account plans, and customer engagement priorities. - Consistently generate pipeline through outbound prospecting, relationship development, referrals, and strategic account penetration. - Lead Services-Led Solutioning & Proposal Development - Collaborate with Solution Leads to define overall solution strategy and approach. - Partner with Solution Architects to design scalable, fit-for-purpose solutions and with Solution Engineers to validate feasibility and supporting detail. - Collaborate with Advisory & Strategic Pursuits for multi-workstream strategic opportunities. - Work closely with Delivery teams to ensure executability and alignment to capability. - Translate customer needs into outcome-based service offerings — including advisory and strategy engagements, assessments and workshops, implementation and transformation programs, and managed services. - Lead proposal development, pricing strategy, and commercial structuring — ensuring proposals are compelling and clearly articulate how we solve for customer challenges and deliver measurable business outcomes. - Partner closely with technical presales, architects, and delivery leaders to identify, articulate, and refine solution design into clear, accurate, and compelling customer-facing proposals. - Drive internal alignment and approvals to accelerate time-to-close. - Executive Engagement & Influence - Build and maintain trusted relationships with C-suite and senior business stakeholders. - Act as a trusted advisor to Account Managers and Account Executives, guiding customers through complex decisions with clarity and confidence. - Lead executive-level conversations focused on business impact — not just technology. - Navigate complex stakeholder environments to drive alignment and consensus. - Own Commercial Outcomes & Growth - Own deal quality, margin, and commercial viability across every pursuit. - Build and maintain a robust pipeline of Professional Services opportunities across existing accounts, whitespace segments, and new logos. - Drive pipeline creation, account expansion, and whitespace penetration. - Identify and convert follow-on, cross-sell, and managed services opportunities — positioning Professional Services engagements as the gateway to long-term recurring revenue. - Balance customer value with profitable growth and commercial rigor. - Achieve monthly and annual gross profit, bookings, and pipeline creation targets. - Stay Connected to Delivery & Outcomes - Maintain executive-level visibility into active engagements sold. - Act as the escalation point for critical risks and customer concerns. - Ensure fidelity of original business goals, intent, commitments, and scope through delivery and managed services phases. - Feed insights back into future deals, offerings, and go-to-market strategy. - Contribute to Practice Growth - Develop repeatable sales plays, solution frameworks, and go-to-market assets. - Mentor Solution Leads, Architects, and Engineers on deal strategy and positioning. - Bring market insight, competitive intelligence, and client feedback to shape portfolio evolution. Qualifications - 10–15+ years in enterprise services sales, consulting, or services-led environments. - 5+ years selling outcome-based Professional Services via Statement of Work (SOW). - Proven success leading large, complex deals ($5M–$50M+) from inception through close. - Proven experience personally owning and drafting customer-facing SOWs for complex services engagements. - Demonstrated success partnering with technical presales teams to scope and close services opportunities. - Background in MSP, GSI, or large-scale consulting organizations with deep experience across sales, presales, and delivery collaboration models. - Strong track record in consultative, outcome-based, and value-led selling. - Expertise in commercial structuring, pricing strategy, and negotiation. - Proven ability to connect technology investments to business outcomes and ROI. - Proven history of meeting or exceeding revenue and gross profit quotas. - Experience prospecting into enterprise and mid-market accounts. - CRM discipline (Salesforce preferred). Preferred Qualifications - Experience selling across one or more of the following service domains: - Cloud & Infrastructure Services. - Application Modernization and Software Development. - Data & AI Services. - Cybersecurity Services. - Unified Communications and Collaboration. - Understanding of services delivery models (project-based and managed services), transformation programs, and enterprise IT operating models. - Demonstrated success building and closing multi-year transformation programs. - Experience working in matrixed organizations across technology or services domains. Success Profile The ideal candidate is a deal leader, growth driver, and engagement partner who thrives at the intersection of strategy, solutioning, and revenue growth. You consistently create and close high-value, outcome-driven services deals and build deep, trust-based executive relationships. You align cross-functional teams to deliver clear, winnable deal strategies — and you stay engaged post-sale to protect outcomes and expand growth. You leave behind repeatable growth patterns within accounts and convert projects into long-term managed services and recurring revenue streams. - Deal Leadership: Owns and drives complex pursuits from inception to close with confidence and precision. - Executive Presence: Trusted advisor at the C-level who leads with credibility and influence. - Commercial Acumen: Balances value creation with profitability — pricing, margin, and deal structuring are second nature. - Outcome Orientation: Anchors all conversations in measurable business impact, not just technology. - Orchestration Excellence: Aligns diverse teams — Solution Leads, Architects, Engineers, Delivery, and partners — into a single, winning strategy. - Strategic Thinking: Connects individual deals to long-term account growth while maintaining a sharp understanding of current market conditions and technology advancements. - Market Awareness: Stays current on industry trends, competitive dynamics, and emerging technologies to sharpen pursuit differentiation. Why This Role This is not a traditional quota-carrying role focused on transactions. It is a strategic services deal leadership position where you will: - Shape enterprise transformation agendas. - Influence multi-million-dollar investment decisions. - Lead end-to-end services pursuits. - Build long-term client partnerships and growth platforms. - Stay engaged post-sale to protect outcomes and expand growth. What We Offer - Competitive base salary and performance-based incentive plan tied to bookings and gross profit contribution. - Opportunity to shape high-visibility, high-value strategic pursuits and leave a lasting mark on client transformation journeys. - Access to a best-in-class partner ecosystem including co-sell programs and joint go-to-market resources. - Dedicated professional development budget covering certifications, industry conferences, and advanced training. - Collaborative team culture that shares assets, wins, and knowledge across a growing community of services professionals. We are an equal opportunity employer. We welcome applicants from all backgrounds and are committed to building a diverse and inclusive team. $100,000 - 130,000/per annum, i.e. the range is salary not including commission. The compensation range in this posting reflects the Company’s good-faith estimate at the time of publication. The applicable base pay range for any individual will be determined based on the candidate’s designated primary work location as well as factors including role scope and responsibilities, required qualifications, and the individual’s experience, education, skills, knowledge, and performance. Certain positions may also be eligible for additional compensation such as discretionary merit increases, bonuses, or sales-based variable compensation in accordance with applicable plans and role requirements. #LI-PK1 #LI-REMOTE #LI-CHICAGO #LI-SALES Due to U.S. Government requirements applicable to foreign-owned telecommunications providers, non-US citizens may be required to submit to an extensive government agency background check which will necessitate disclosure of sensitive Personally Identifiable Information.