Care Access

Role Description The Registered Nurse, Clinical Delivery (RN) in this role will manage the communication of critical and abnormal lab results to patients, ensuring compliance with state licensure requirements. This includes: - Contacting patients and documenting communications - Following up on lab escalations - Collaborating with providers to ensure all patient interactions are appropriately managed and documented - Providing patient education on lab results and necessary next steps in care - Serving as a point of escalation for the Member Services team - Liaising with the Clinical Conduct Team to resolve issues related to lab results - Assisting in training and educating the Member Services team This role is critical in ensuring timely patient communication and maintaining compliance with clinical and legal standards. This is a part-time position. Qualifications - Strong analytical capabilities - Exceptional communication skills - Commitment to fostering a patient-centered environment - Strong attention to detail - Ability to manage multiple patients efficiently - Ability to work independently while collaborating with a larger clinical team Requirements - Active RN licensure with a commitment to compliance and regulatory standards - Compact Licensure required; additional licenses may be required - BSN or equivalent degree preferred - Minimum of 3 years of experience as a working nurse, clinical research, medical communications, and/or related field - Proficiency in Salesforce or other EMR systems for documenting patient interactions - Willingness to maintain and obtain additional state licenses as needed Benefits - Remote work within the United States - Structured on-call system for coverage - Less than 10% travel requirements - Expected pay range: $34.00 - $48.00 USD per hour for full-time team members Company Description Care Access is working to make the future of health better for all. We bring world-class research and health services directly to communities that often face barriers to care. We are dedicated to ensuring that every person has the opportunity to understand their health, access the care they need, and contribute to the medical breakthroughs of tomorrow. - Programs like Future of Medicine and Difference Makers - Partnerships, technology, and perseverance to reimagine clinical research and health services

Role Description We are looking for a Community Engagement Partner I , focused on fostering strong relationships with local communities to support health initiatives. This role will involve working with various local organizations and groups to build community capacity to engage in health research and develop and execute impactful community events and campaigns. This role is a local position within the Community Engagement department of Care Access, a global health research and clinical trials company. How You'll Make An Impact - Community Events: - Partner with local organizations including non-profits, faith-based organizations, community groups to schedule, coordinate, and manage between 10-12 community-based screening events per month. - Prioritize community events based on deep understanding of team goals and broader organizational strategy. - Community Program/Event Management: - Set clear and achievable goals for each program/event, ensuring alignment with organizational objectives and community needs. - Demonstrate strong planning abilities and effectively communicate plans and outcomes to company leadership. - Establish benchmarks for successful and effective programs/events, regularly assessing and adjusting strategies to meet intended goals and Key Performance Indicators (KPIs). - Conduct retrospective analyses to enhance upcoming programs/services in alignment with evolving community outreach strategies. - Responsible for organizing local Ambassadors and expanding the reach of the Future of Medicine program through mutually beneficial partnerships. - Communication and Outreach: - Listen to and collaborate closely with local organizations, clubs, and faith groups to plan and implement events or campaigns that are meaningful to the communities being served. - Deliver clear, engaging presentations to both individuals and groups. Translate complex concepts into easily understandable terms for a general audience. - Collaborate with internal Care Access teams to strategize and execute community engagement activities. - Support the larger clinical research team, ensuring seamless transitions for participants interested in participating in clinical trials. - Propose suggestions for continued community partnership initiatives based on managerial direction. - Provide support and knowledge sharing to more junior team members on the team. Qualifications - At least 3-4 years of experience managing program outreach. - Comfortable exercising good judgement and working autonomously. - The ideal candidate should be patient, empathetic, persistent, and of the utmost integrity. - Proven ability in building and maintaining community partnerships. - Strong communication, negotiation, and problem-solving skills. - Ability to manage multiple projects simultaneously while maintaining attention to detail. - Proficiency in using modern technology for communication and data management. - Multilingual is a plus, specifically Spanish speaking. Requirements - Bachelor’s Degree or equivalent professional experience. - Professional experience in Community Development, Community Organizing, Public Health, Social Work, or related field. - Experience planning and organizing events and campaigns. - Proven track record of autonomous project initiation and completion. - Healthcare credentialing and advanced scientific or public health education are preferred. - Must possess and maintain a valid Driver’s License (Valid / Authorized to Drive in Canada and the US). - Must have and maintain safe driving record and submit to Motor Vehicle Record Check. Benefits - Paid Time Off (PTO) and Company Paid Holidays. - 100% Employer paid medical, dental, and vision insurance plan options. - Health Savings Account and Flexible Spending Accounts. - Bi-weekly HSA employer contribution. - Company paid Short-Term Disability and Long-Term Disability. - 401(k) Retirement Plan, with Company Match.

Role Description The Country People & Talent Manager, Brazil will lead and coordinate all People & Talent activities across Care Access’s Brazilian operations. This role is responsible for harmonising HR processes across existing entities, navigating Brazil’s complex labour and union environment, and supporting the integration of future teams. This is a hands‑on leadership role requiring strong local expertise, sound judgement, and the ability to balance global standards with local realities. How You'll Make An Impact - People Strategy & Governance: - Act as the primary HR lead for all Brazil entities. - Translate global People strategy into locally compliant practices. - Process Harmonisation & Integration: - Standardise hiring, onboarding, payroll coordination, and employee documentation. - Lead HR integration for current and future local sites. - Labour Relations & Compliance: - Ensure compliance with Brazilian labour law and regulatory requirements. - Manage collective bargaining considerations and union relationships (where applicable). - Partner with Legal on employment risk and employee relations matters. - People Operations Leadership: - Guide and coordinate site‑based HR/admin resources. - Improve efficiency, documentation, and audit readiness across sites. - Stakeholder Partnership: - Advise Brazilian leadership teams on people matters. - Serve as the bridge between Brazil operations and the Global People Team. Qualifications - Strong knowledge of Brazilian labour law and union frameworks. - Strong knowledge of end-to-end HR processes and best practices in the Brazilian employment environment. - Experience in acquisitions, integration, or rapid growth environments. - Excellent communication and interpersonal skills. - Strong organizational and time management skills. - Ability to work independently and collaboratively in a fast-paced, international environment. - Ability to build relationships with and influence senior stakeholders. - Proficiency in HRIS and applicant tracking systems (Workday and Greenhouse preferred). - Flexibility and adaptability to meet changing business needs. Requirements - 8+ years of experience in Brazil, including multi-site environments. - Degree in Human Resources, Business Administration, or related field preferred. - Fluent Portuguese and strong professional English essential. - Experience supporting international HR operations is a plus. Benefits - Paid Time Off (PTO) and Company Paid Holidays. - Medical, dental, and vision insurance plan options.

Role Description Care Access is seeking a skilled and experienced Specialist, Study Training Compliance and DOA Matrix Management , to join our dynamic Central Support Operations team, part of the Global Expansion and Study Operations department. The Specialist supports critical compliance functions to ensure study training requirements and delegation matrices are accurately managed across clinical research studies. This role contributes to site staff readiness and regulatory adherence by: - Tracking training completion - Maintaining essential clinical staff records - Ensuring Delegation of Authority (DOA) matrices are complete, reviewed, and approved in accordance with standard processes The ideal candidate is organized, responsive, and passionate about maintaining quality in a regulated, fast-paced environment. Qualifications - Understanding of clinical research operations and the importance of compliance and documentation - Strong organizational and tracking skills; detail-oriented with the ability to manage multiple tasks effectively - Comfortable working with technology platforms (e.g., Clinical Conductor, Florence, SIP); Microsoft Office proficiency required - Strong interpersonal and communication skills for cross-functional teamwork - Ability to work both independently and as part of a collaborative team - Professional and adaptable when interacting with providers, vendors, and sponsor representatives - Knowledgeable in Microsoft Office applications, particularly Excel, Word, Outlook, and SharePoint; familiarity with internet-based research and database systems is essential - Strong interpersonal and customer service skills, with the ability to interact professionally with healthcare providers, internal staff, and external business partners Requirements - Bachelor’s degree in Life Sciences, Health Administration, or a related field preferred - Minimum of 2 years of experience in a Central Support or clinical research support role at Care Access or within a comparable organization (in clinical research, training compliance, operations, or document management in a regulated environment) - Proven experience supporting onboarding, training compliance, and/or access coordination in a regulated research environment - Demonstrated ability to navigate and work within compliance-driven systems and support multi-trial documentation workflows - Familiarity with eISF (Florence) and clinical training platforms is a plus Benefits - Paid Time Off (PTO) and Company Paid Holidays - 100% Employer paid medical, dental, and vision insurance plan options - Health Savings Account and Flexible Spending Accounts - Bi-weekly HSA employer contribution - Company paid Short-Term Disability and Long-Term Disability - 401(k) Retirement Plan, with Company Match

Role Description Working as the Senior Video and Film Editor , you are an experienced storyteller. You dream in Adobe Premiere and DavinCi Resolve color correction. At times, you hiccup out After Effects. Aspiring to be an award-winning editor, you’ve already written the acceptance speech. Flexibility, camaraderie, and teamwork are natural ingredients in your career recipe. In this role you listen, speak up, communicate well, offer suggestions, ask questions, and make recommendations without any fear of being judged. The ideal candidate sifts through massive video footage and then builds a captivating story in video. You turn edits around quickly, receive critique with an open mind, and revise edits in a timely manner. Your finished video is not just a video; it is a message, a purpose, a legacy in the journey of improving the future of health. Many can piece together video clips in Premiere; but you are that candidate who can impact the audiences with positive outcomes. Experience in editing feature, 4K-8K, exporting to various formats including DCP. How You'll Make An Impact - Editing & Assembly: Manages the end-to-end post-production process by ingesting raw media and executing rough to final cuts for both long-form and short-form content. - Storytelling: Shapes compelling narratives by managing pacing, continuity, and visual flow to ensure the message is tailored effectively for different platforms and formats. - Cleanup & Refinement: Polishes raw footage by removing technical errors, stabilizing handheld shots, and ensuring all visual elements are seamless and professional. - Workflow & Management: Maintains rigorous organizational standards through efficient project management, version control, and the mentorship of junior team members to meet all deadlines. - Mastering & Delivery: Technical finalization of assets including color correction, audio mastering, and exporting files in the specific resolutions and aspect ratios required for various delivery platforms. - Graphics: Enhances visual engagement by integrating titles, captions, and motion graphics using industry-standard tools like Adobe Premiere Pro and After Effects. - Ingest, organize, and sync footage/audio; manage projects efficiently. - Edit long-form and short-form content (rough → fine → final cuts). - Ensure pacing, continuity, and strong visual flow. - Clean up edits: remove errors, stabilize footage, balance color, refine audio. - Shape compelling narratives; adapt storytelling for long vs. short formats. - Add titles, captions, graphics, and basic effects (Premiere/After Effects). - Perform color correction and audio mixing/mastering. - Export and deliver in correct formats, resolutions, and aspect ratios. - Maintain organized workflows, version control, and meet deadlines. - Collaborate with teams, incorporate feedback, and guide junior editors. - Optimize content for platforms (hooks, captions, engagement-focused edits). - Other related tasks as assigned such as hard drive management, encryption, and data management. Qualifications - Professional & advanced experience in Adobe Premiere. - Strong knowledge of video codecs, exporting, and mastering. - Proficiency in Media Encoder. - Working knowledge of After Effects for basic graphics and effects. - Strong knowledge and experience in color correction and grading, preferably in DaVinci Resolve. - Solid storytelling, pacing, and narrative development. - Meets deadlines, works well under pressure and uncertainties. - Strong attention to detail, continuity, and overall content quality. - Effective communication and collaboration with cross-functional teams. - Ability to interpret creative direction and translate it into polished content. - Well-rounded editorial judgment and problem-solving under tight timelines. - Ability to incorporate feedback quickly and iterate efficiently. - Ability to manage multiple edits, versions, and revisions simultaneously. - Highly organized, including file naming, version control, and logging. - Must be able to transform raw footage into cohesive, engaging, and emotionally resonant stories. - Lead post-production workflows independently from ingest through final delivery. - Balance creative vision with technical constraints and deadlines. - Rapidly iterate based on feedback while maintaining quality and consistency. - Manage competing priorities and tight turnaround timelines. - Ensure all deliverables meet technical specs, brand guidelines, and platform requirements. - Anticipate editorial or technical challenges and proactively solve them. - Continuously adapt to new tools, trends, and evolving formats. Certifications/Licenses, Education, and Experience - BA or BS degree from an accredited college or university. - Ten or more years of experience in video/film editing. - Experience with long form, short form, and social media. - Working in collaboration with stakeholders internally and externally. - Proven ability to manage multiple projects and deadlines in a fast-paced environment. - Experience in Audition and mastering 5.1 preferred. - Background in brand-driven content, digital media, or agency environments preferred. Benefits - Paid Time Off (PTO) and Company Paid Holidays. - 100% Employer paid medical, dental, and vision insurance plan options. - Health Savings Account and Flexible Spending Accounts. - Bi-weekly HSA employer contribution. - Company paid Short-Term Disability and Long-Term Disability. - 401(k) Retirement Plan, with Company Match.

Role Description As a Senior Advisor, Talent Acquisition , you will serve as a strategic recruiting partner and subject matter expert across the clinical research talent landscape. You’ll lead full-cycle recruitment for critical and hard-to-fill roles, develop sourcing strategies to attract top-tier clinical research professionals, and collaborate closely with leaders and People Business Partners to anticipate future hiring needs. This is a high-impact, fast-paced role where your expertise in talent strategy, relationship management, and data insights will directly influence the growth and success of our clinical research programs and operational excellence. How You'll Make An Impact - Partner with hiring managers and People Business Partners to understand business objectives, workforce planning, and hiring needs across clinical, operational, and corporate functions. - Lead full-cycle recruitment for designated roles, consisting of, but not limited to, mid-to senior-level positions across the organization. - Design and execute sourcing strategies leveraging networks, industry events, market mapping, and digital platforms to attract top clinical research talent. - Drive data-informed decision-making through recruiting analytics and KPIs (e.g., time-to-fill, quality of hire, source effectiveness, candidate experience). - Develop proactive talent pipelines for key functions and upcoming programs, ensuring readiness for high-volume or surge hiring. - Partner with Marketing and Communications to advance the employer brand and engage passive talent through storytelling and digital outreach. - Deliver an exceptional candidate experience, fostering transparency, inclusivity, and timely communication throughout the process. - Serve as a mentor and thought partner to any junior recruiters and coordinators, supporting development and best practices. - Ensure compliance with all applicable regulations and internal policies during recruitment and hiring activities. - Stay current on industry trends, salary benchmarks, and evolving labor markets within clinical research. Qualifications - Demonstrated ability to build strong relationships with senior stakeholders and act as a trusted strategic advisor. - Advanced sourcing capabilities using platforms such as LinkedIn Recruiter, Niche job boards, and CRM/ATS tools (e.g., Greenhouse, Workday). - Strong analytical skills with the ability to interpret recruiting metrics and drive process improvements. - Excellent communication, negotiation, and influencing skills. - Demonstrated ability to thrive in a dynamic, fast-paced environment balancing multiple priorities. Requirements - Bachelor's degree in human resources, Life Sciences, Business, or a related field preferred. - 5+ years of recruiting experience, including at least 2 years supporting clinical research, healthcare, or life sciences organizations. - Proven track record managing full-cycle recruitment for technical, clinical, and leadership roles. Benefits - Paid Time Off (PTO) and Company Paid Holidays - 100% Employer paid medical, dental, and vision insurance plan options - Health Savings Account and Flexible Spending Accounts - Bi-weekly HSA employer contribution - Company paid Short-Term Disability and Long-Term Disability - 401(k) Retirement Plan, with Company Match Company Description Care Access is working to make the future of health better for all. With hundreds of research locations, mobile clinics, and clinicians across the globe, we bring world-class research and health services directly to communities that often face barriers to care. We are dedicated to ensuring that every person has the opportunity to understand their health, access the care they need, and contribute to the medical breakthroughs of tomorrow.

About Care Access Care Access is working to make the future of health better for all. With hundreds of research locations, mobile clinics, and clinicians across the globe, we bring world-class research and health services directly to communities that often face barriers to care. We are dedicated to ensuring that every person has the opportunity to understand their health, access the care they need, and contribute to the medical breakthroughs of tomorrow. With programs like Future of Medicine, which makes advanced health screenings and research opportunities accessible to communities worldwide, and Difference Makers, which supports local leaders to expand their community health and wellbeing efforts, we put people at the heart of medical progress. Through partnerships, technology, and perseverance, we are reimagining how clinical research and health services reach the world. Together, we are building a future of health that is better and more accessible for all. To learn more about Care Access, visit www.CareAccess.com. How This Role Makes a Difference As the Director, Strategic Growth & Operations, you will oversee the development and execution of strategic initiatives related to mergers, acquisitions, and global expansion. You will work closely with executive leadership, cross-functional teams, and external stakeholders to identify opportunities, streamline processes, and ensure the successful integration of acquired entities. Your expertise in project management and consultancy will be essential in driving operational efficiencies and achieving our strategic goals. How You'll Make An Impact - Strategic Leadership: - Develop and implement comprehensive strategies for global expansion initiatives and integrations. - Conduct market analysis and competitive assessments to identify potential expansion opportunities (build/buy/partner strategy) - Collaborate with executive leadership to align strategic objectives with operational capabilities. - Project Management: - Lead cross-functional teams in the planning, execution, and management of M&A projects and global expansion initiatives. - Establish project timelines, budgets, and key performance indicators (KPIs) to measure success and ensure accountability. - Utilize project management methodologies to drive efficiency, mitigate risks, and deliver results on time and within budget. - Operational Excellence: - Identify and implement process improvements to enhance operational efficiency across the organization. - Develop integration plans for newly acquired companies, ensuring smooth transitions and alignment with corporate culture and objectives. - Monitor and evaluate the performance of acquired entities to ensure they meet strategic goals and operational standards. - Stakeholder Engagement: - Build and maintain strong relationships with internal and external stakeholders, including senior leadership, team members, and external partners. - Communicate effectively with stakeholders to provide updates on project progress, challenges, and opportunities. - Facilitate workshops and meetings to gather insights, drive collaboration, and foster a culture of continuous improvement. - Consultative Approach: - Leverage your consultancy background to provide strategic insights and recommendations based on best practices and industry trends. - Mentor and guide team members in strategic thinking, problem-solving, and project management disciplines. The Expertise Required - Strong analytical, strategic thinking, and problem-solving skills. - Exceptional project management skills with experience in Agile or other methodologies. - Excellent communication and interpersonal skills, with the ability to influence and engage stakeholders at all levels. - Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities simultaneously. - Experience working on complex issues where problems are not clearly defined/identified Certifications/Licenses, Education, and Experience - Bachelor’s degree in Business Administration, Finance, or a related field; MBA preferred. - Minimum of 10 years of experience in a consultancy role with a focus on strategy, project management, and operations. How We Work Together - Location: Remote within the United States. This role requires 100% of work to be performed in a remote office environment. - Travel: This is a remote position with less than 10% travel requirements. Occasional planned travel may be required as part of the role. - Physical demands associated with this position Include: The ability to use keyboards and other computer equipment. The expected salary range for this role is $150,000 - $200,000 USD per year for full time team members. Benefits & Perks (US Full Time Employees) - Paid Time Off (PTO) and Company Paid Holidays - 100% Employer paid medical, dental, and vision insurance plan options - Health Savings Account and Flexible Spending Accounts - Bi-weekly HSA employer contribution - Company paid Short-Term Disability and Long-Term Disability - 401(k) Retirement Plan, with Company Match Diversity & Inclusion We work with and serve people from diverse cultures and communities around the world. We are stronger and better when we build a team representing the communities we support. We maintain an inclusive culture where people from a broad range of backgrounds feel valued and respected as they contribute to our mission. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to, and will not be discriminated against on the basis of, race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Care Access is unable to sponsor work visas at this time. If you need an accommodation to apply for a role with Care Access, please reach out to: TalentAcquisition@careaccess.com Mandatory Employer Disclosures: Notice to Illinois applicants: Applicants are not obligated to disclose expunged juvenile records or adjudication, arrest, or conviction. Notice to Connecticut applicants: Care Access may require applicants to submit to a urinalysis drug test in connection with an application for employment. Notice to Arizona, Georgia, Indiana, and North Dakota applicants: Care Access complies with applicable laws prohibiting smoking in and around places of employment. Notice to Massachusetts applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Notice to Rhode Island applicants: Care Access complies with Rhode Island law prohibiting smoking in enclosed areas within places of employment. Care Access is also subject to is subject to Chapters 29–38 of Title 28 of the Rhode Island General Laws. Notice to Maryland applicants: UNDER MARYLAND LAW, AN EMPLOYER MAY NOT REQUIRE OR DEMAND, AS A CONDITION OF EMPLOYMENT, PROSPECTIVE EMPLOYMENT, OR CONTINUED EMPLOYMENT, THAT AN INDIVIDUAL SUBMIT TO OR TAKE A LIE DETECTOR OR SIMILAR TEST. AN EMPLOYER WHO VIOLATES THIS LAW IS GUILTY OF A MISDEMEANOR AND SUBJECT TO A FINE NOT EXCEEDING $100.

Role Description As the Director, Strategic Growth & Operations, you will oversee the development and execution of strategic initiatives related to mergers, acquisitions, and global expansion. You will work closely with executive leadership, cross-functional teams, and external stakeholders to identify opportunities, streamline processes, and ensure the successful integration of acquired entities. Your expertise in project management and consultancy will be essential in driving operational efficiencies and achieving our strategic goals. How You'll Make An Impact - Strategic Leadership: - Develop and implement comprehensive strategies for global expansion initiatives and integrations. - Conduct market analysis and competitive assessments to identify potential expansion opportunities (build/buy/partner strategy). - Collaborate with executive leadership to align strategic objectives with operational capabilities. - Project Management: - Lead cross-functional teams in the planning, execution, and management of M&A projects and global expansion initiatives. - Establish project timelines, budgets, and key performance indicators (KPIs) to measure success and ensure accountability. - Utilize project management methodologies to drive efficiency, mitigate risks, and deliver results on time and within budget. - Operational Excellence: - Identify and implement process improvements to enhance operational efficiency across the organization. - Develop integration plans for newly acquired companies, ensuring smooth transitions and alignment with corporate culture and objectives. - Monitor and evaluate the performance of acquired entities to ensure they meet strategic goals and operational standards. - Stakeholder Engagement: - Build and maintain strong relationships with internal and external stakeholders, including senior leadership, team members, and external partners. - Communicate effectively with stakeholders to provide updates on project progress, challenges, and opportunities. - Facilitate workshops and meetings to gather insights, drive collaboration, and foster a culture of continuous improvement. - Consultative Approach: - Leverage your consultancy background to provide strategic insights and recommendations based on best practices and industry trends. - Mentor and guide team members in strategic thinking, problem-solving, and project management disciplines. Qualifications - Strong analytical, strategic thinking, and problem-solving skills. - Exceptional project management skills with experience in Agile or other methodologies. - Excellent communication and interpersonal skills, with the ability to influence and engage stakeholders at all levels. - Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities simultaneously. - Experience working on complex issues where problems are not clearly defined/identified. Requirements - Bachelor’s degree in Business Administration, Finance, or a related field; MBA preferred. - Minimum of 10 years of experience in a consultancy role with a focus on strategy, project management, and operations. Benefits - Paid Time Off (PTO) and Company Paid Holidays. - 100% Employer paid medical, dental, and vision insurance plan options. - Health Savings Account and Flexible Spending Accounts. - Bi-weekly HSA employer contribution. - Company paid Short-Term Disability and Long-Term Disability. - 401(k) Retirement Plan, with Company Match.

Role Description Care Access is seeking a highly experienced Senior Trainer, Clinical Education to join our dynamic Clinical Education Team, part of the Global Expansion and Study Operations department. The Senior Trainer, Clinical Education plays a key role in the execution and continuous improvement of onboarding, upskilling, and competency development across clinical operations. Reporting to the Director of Clinical Education, this role is responsible for deploying standardized training frameworks, refining educational content, and supporting implementation across teams and functions. - Deliver hands-on, in-person onboarding and provide ongoing virtual support during the initial integration period and beyond. - Drive the development, review, and maintenance of documentation, training templates, study-specific training, and platform-specific user guides. - Conduct baseline assessments and early issue resolution for new hires. - Collaborate with Subject Matter Experts (SMEs) and cross-functional teams to ensure educational content reflects current regulatory standards. - Design and implement competency evaluation frameworks and assess clinical skills during onboarding and throughout training. Qualifications - Ability to independently lead multi-site training initiatives and mentor other trainers. - Strong understanding of clinical trial operations, site workflows, and regulatory landscapes. - Expertise in developing, delivering, and assessing adult education and competency-based programs. - Ability to collaborate across functions and communicate effectively with clinical, operational, and leadership teams. - Strategic planning and analytical skills to align training with organizational goals and measure impact. - Strong organizational skills with the ability to manage competing priorities in a fast-paced environment. - High proficiency in digital training tools and platforms. - Agility to adapt to evolving priorities, technologies, and site needs. - Excellent change management skills to support adoption of new systems and workflows. - Strong analytical skills to interpret training data and generate actionable insights. - Bilingual or multilingual skills are a plus. Requirements - Bachelor's degree in healthcare, life sciences, education, or a related field; advanced degree preferred. - Demonstrated experience developing and delivering training for Investigators/Sub-Investigators, including investigator onboarding. - Research Professional Certification- RN, CCRP or CCRC preferred. - Minimum of 4+ years in clinical research, education, or training delivery, with at least 1 year in a leadership, strategic, or multi-site training role. - Proven expertise in site-based clinical trial operations. - Demonstrated leadership in instructional design, adult learning, and competency-based education. - Advanced skills in digital learning platforms, Learning Management Systems (LMS), and virtual collaboration tools. - Exceptional communication, facilitation, and stakeholder engagement skills. Benefits - Paid Time Off (PTO) and Company Paid Holidays. - 100% Employer paid medical, dental, and vision insurance plan options. - Health Savings Account and Flexible Spending Accounts. - Bi-weekly HSA employer contribution. - Company paid Short-Term Disability and Long-Term Disability. - 401(k) Retirement Plan, with Company Match.

Role Description The Growth Marketing Manager will be the critical link between our digital marketing team and our technical and SEO-driven digital efforts. This role requires a blend of technical expertise, UX/UI knowledge, and data-driven decision-making to optimize our digital experiences, improve search performance, and drive conversions across our platforms. If you have a passion for technical marketing, SEO, website performance, and digital usability, and love working in a fast-paced, mission-driven environment, we’d love to hear from you! How You'll Make An Impact - SEO & Digital Optimization - Own and execute SEO strategy (technical SEO, on-page optimizations, structured data, page speed improvements). - Conduct site audits and provide recommendations to enhance organic search rankings and user engagement. - Implement A/B testing and UX improvements to optimize conversion rates and reduce friction. - Technical Implementation & Website Management - Collaborate with developers and designers to modify and optimize the digital user experience (landing pages, forms, mobile UX, etc.). - Track, analyze, and improve website performance metrics (page speed, user flow, bounce rates). - Manage and improve tracking pixels, tags, and analytics (Google Tag Manager, GA4, Looker Studio). - Oversee schema markup, metadata optimization, and internal linking strategies. - Data-Driven Growth & Reporting - Build dashboards and reports to track SEO performance, website engagement, and conversion rates. - Develop strategies to improve our customer acquisition funnel, with a focus on usability and accessibility. - Work with cross-functional teams (marketing, tech, and operations) to drive data-backed marketing strategies. - Collaboration & Strategy - Partner with content, creative, and paid media teams to align digital marketing initiatives with SEO and user experience best practices. - Stay ahead of emerging trends in search, web performance, and digital UX to implement cutting-edge solutions. - Ensure all digital experiences are optimized for both search engines and real users (UX/UI best practices). - Turn participant feedback into actionable improvements. - Other ad hoc responsibilities / projects as the need arises. Qualifications - Experienced in SEO & digital growth – You have 5+ years of experience in SEO, technical marketing, and digital user experience. - Technically proficient – You’re comfortable using HTML, CSS, and JavaScript. - Data-driven & analytical – You have experience with GA4, Google Tag Manager, PowerBI, Hotjar, or similar tools. - User-focused – You understand UX/UI principles and how to design intuitive, high-converting digital experiences. - A problem solver – You excel at diagnosing website issues, optimizing performance, and improving conversion pathways. - Collaborative – You can work across teams, bridging the gap between marketing, developers, and content creators. - Detail-oriented & strategic – You see the big picture but also execute with precision. Requirements - Minimum education: Bachelor’s degree in Marketing or a similar field. Benefits - Paid Time Off (PTO) and Company Paid Holidays. - 100% Employer paid medical, dental, and vision insurance plan options. - Health Savings Account and Flexible Spending Accounts. - Bi-weekly HSA employer contribution. - Company paid Short-Term Disability and Long-Term Disability. - 401(k) Retirement Plan, with Company Match.