Boston Children's Hospital

Lead the design, configuration, and support of the Epic Professional Billing application, ensuring optimal system performance while acting as a liaison between IT and operational teams to translate business needs into effective workflows.

Coordinate recruitment and enrollment of research participants, serve as a liaison for families, prepare documentation for IRB submissions, and create analytical reports to support clinical research studies on neurodevelopmental disorders.

Title : Digital Marketing Analyst Location: Boston United States Job Description: 85481BR Marketing-Strategic Planning testing Status Full-Time Standard Hours per Week 40 Job Category Marketing and Communications, Regular, Temporary, Per Diem Regular Pay Range $58676.80-$93901.60 Annual Office/Site Location Boston Remote Eligibility Part Remote/Hybrid Job Posting Description At Boston Children's Hospital, the quality of our care - and our inclusive hospital working environment - lies in the diversity of our people. With patients from local communities and 160 countries around the world, we're committed to reflecting the spectrum of their cultures, while opening doors of opportunity for our team. Here, different talents pursue common goals. Voices are heard and ideas are shared. Join us, and discover how your unique contributions can change lives. Yours included. Position Summary/ Department Summary: The Digital Marketing Analyst is responsible for managing, analyzing, and optimizing Boston Children's Hospital's paid search marketing programs to drive patient acquisition, appointment intent, and website engagement. Working closely with SEO and content stakeholders, this role aligns paid search strategies with organic search initiatives to maximize search visibility, improve user experience, and support organizational growth objectives. The role leverages Google Ads, Adobe Customer Journey Analytics (CJA), competitive research, keyword insights, and website behavioral data to identify optimization opportunities across both paid and organic search channels. The analyst will evaluate alignment between search intent, ad messaging, landing page content, and user experience to develop recommendations that improve engagement, conversion rates, and patient acquisition outcomes. This includes identifying opportunities for landing page enhancements, conversion rate optimization (CRO), content improvements, and user experience (UX) refinements that support key patient actions such as Request an Appointment, Telephone Clicks, and Second Opinion Requests. The Digital Marketing Analyst will use data-driven insights to optimize campaigns, improve user engagement, increase patient acquisition opportunities, and maximize return on advertising investment while supporting an integrated search marketing strategy across the organization. The role will also identify opportunities to leverage AI and automation tools to improve reporting, campaign management, workflow efficiency, and decision-making processes while ensuring appropriate human oversight and compliance. Key Responsibilities: Manage and optimize day-to-day performance of Google Ads Search, Display, and Video campaigns. Analyze Google Ads performance alongside Adobe Customer Journey Analytics (CJA) engagement and conversion metrics. Utilize Adobe CJA metrics such as Request an Appointment clicks, Telephone clicks, Second Opinion requests, Time per Session, and other engagement signals. Develop reporting and dashboards that integrate Google Ads and Adobe CJA data. Identify opportunities to improve patient acquisition, website engagement, and marketing efficiency despite the absence of direct Google Ads website conversion tracking. Conduct keyword research, search query analysis, and competitive intelligence. Monitor and optimize campaign structure, ad copy, landing page alignment, and audience strategies. Evaluate the alignment between keywords, search intent, ad copy, and landing page experiences, providing recommendations for content improvements, UX enhancements, and conversion rate optimization (CRO) initiatives. Leverage AI and automation tools to improve workflow efficiency, reporting, campaign optimization, keyword analysis, and performance insights. Collaborate with service line marketing managers to align paid search campaigns with organizational priorities and content strategies. Lead testing and experimentation initiatives including ad copy testing, landing page recommendations, audience segmentation, and bidding strategy evaluation. Analyze competitor search marketing activity and industry trends. Minimum Qualifications Education: Bachelor's degree required. Marketing, Analytics, Business, Communications, or a related field required. Experience: Required 1-3 years experience in Digital Marketing or experience managing paid search and display ads. Preferred 3+ years of hands-on experience managing paid search campaigns and digital marketing analytics programs. Preferred experience supporting integrated paid and organic search strategies within a large healthcare or enterprise organization. The posted pay range is Boston Children's reasonable and good-faith expectation for this pay at the time of posting. Any base pay offer provided depends on skills, experience, education, certifications, and a variety of other job-related factors. Base pay is one part of a comprehensive benefits package that includes flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork. Boston Children's Hospital is an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, gender, sexual orientation, pregnancy, national origin, ancestry, ethnicity, age, disability, military or veteran status or any other classification protected by law in hiring, promotion, compensation and other terms and conditions of employment. Boston Children's Hospital collects and maintains information regarding gender, race, and ethnicity for equal opportunity compliance purposes. Boston Children's Hospital also is subject to various government recordkeeping and reporting requirements for the administration of civil rights laws and regulations.

Title: Clinical Research Assistant Location: Brookline United States ID 85389BR Neurology Status Full-Time Standard Hours per Week 40 Job Category Research Regular, Temporary, Per Diem Regular Pay Range $41246.40-$61339.20 Annual Office/Site Location Brookline Remote Eligibility Part Remote/Hybrid Job Description: Consents and enrolls patients for research studies by providing detailed information on the Research Study to patients and families. Is responsible for understanding and adhering to all policies and procedures and responds to all inquiries. Obtains informed consent and enrolls patients in research studies. Reviews clinical information to identify patients meeting study inclusion criteria. Serves as liaison to the families/patients in the research studies, conducted at both on site and off-site locations, guiding and advising them throughout each phase of the study. Coordinates follow up visits as necessary. Acts as a resource to study participants, addressing any concerns they may have. Troubleshoots resolution of any issues that may arise throughout the study. Coordinates and prepares documentation needed for Institutional Review Board (IRB) on submissions, for PI approval. Tracks progress from submission to approval. Assist in developing supportive study documents such as informed consent forms, monitoring templates, study subject tracking tools, monitoring forms, study manuals, and training materials, as required for a study. Assist with the tracking and compilation of enrollment information. May assist with preparation of manuscripts and reports to be submitted to academic journals. May help train and orient newly hired study personnel. Coordinates activities with various departments to ensure correct testing/processing and sends clear instructions to each study. Monitors and reviews data collection and data entry, and informed consent procedures ensuring consistency of application for each study. Position Summary The Rosamund Stone Zander Translational Neuroscience Center (TNC) focuses on advancing research and clinical care for individuals with Rett syndrome, CDKL5 deficiency disorder, and related neurological conditions. The program combines innovative translational research with patient-centered clinical studies to improve understanding of neurodevelopmental disorders and develop new therapeutic approaches. The Clinical Research Assistant supports both clinical and research operations within the Neurology department. This role involves coordinating research studies, maintaining clinical and research databases, recruiting and enrolling participants, assisting with remote and in-person study visits, collecting and managing study data, and collaborating closely with investigators and multidisciplinary research teams. Key Responsibilities: - Maintaining day-to-day operations of innovative clinical and research databases. - Assisting the Principal Investigator and senior team leaders in the development, implementation, and coordination of research projects. - Developing recruitment strategies, enrolling research participants in studies, and facilitating sample collection and distribution. - Assisting with remote and in-person recruitment and study visits, which may include electroencephalogram (EEG) recordings, behavioral testing, treatment trials, and other measures. - Collecting and recording study data from participant interviews and medical records and assisting with the development and maintenance of study files and databases. - Coordinating and actively participating in team meetings and coordinator conference calls. Minimum Qualifications Education: - A BA/BS degree in health, psychology or related field, with a minimum of 1 year of experience in relevant setting. Experience serving as a clinical research coordinator desired. Experience: - No years of experience are required or preferred for the position. - Knowledge of clinical research processes and best practices. - Exceptional organizational skills and multitasking abilities, with good attention to detail - The ability to take initiative and work with minimal direct supervision. - Ability to work collaboratively with multi-disciplinary project teams. - Ability to communicate effectively both orally and in writing. The posted pay range is Boston Children's reasonable and good-faith expectation for this pay at the time of posting. Any base pay offer provided depends on skills, experience, education, certifications, and a variety of other job-related factors. Base pay is one part of a comprehensive benefits package that includes flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.

Title: Per Diem Administrative Associate - Immunology Location: Boston United States Status Part-Time Standard Hours per Week 1 Job Category Administration Regular, Temporary, Per Diem Per Diem Pay Range $19.06-$27.64 Hourly Office/Site Location Boston Remote Eligibility Part Remote/Hybrid Job Description: Position Summary: The Division of Immunology at Boston Children's Hospital provides evaluation and treatment for patients with asthma, allergies, immune system disorders, skin diseases, and rheumatologic and inflammatory conditions. Learn more about the Division here. As an Administrative Associate, you will help our call center to schedule and send reminders for upcoming patient appointments. Key Responsibilities: - Answer, screen, and route telephone calls and greet and direct patients/families, visitors, and staff. Provide routine and/or standardized information within scope of knowledge and authority. Draft responses to routine correspondence. - Maintain departmental files, records, and databases. Enter information from source documents into computer databases and/or spreadsheet. - Prepare, route, and track routine administrative forms and documents. Route materials for required authorizations and monitor receipt by final destination. Communicate with other hospital departments to resolve delays and errors. - Perform routine clerical duties, such as opening and sorting mail, delivering and retrieving patient records, photocopying materials, and sorting, collating, and distributing documents. - Provide positive and effective customer service that supports departmental and hospital operations. Preference is for availability between 12pm and 7pm. Position will require fully on site training for one month. Afterwards, position will be mostly remote. Minimum Qualifications Education: - High School Diploma / GED - Some college education preferred Experience: - Basic computer skills - Ability to communicate effectively both orally and in writing and provide empathy in difficult interpersonal situations. The posted pay range is Boston Children's reasonable and good-faith expectation for this pay at the time of posting. Any base pay offer provided depends on skills, experience, education, certifications, and a variety of other job-related factors. Base pay is one part of a comprehensive benefits package that includes flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.

Title: Pediatric Registered Dietitian II (Part-time)- Temp Location: Weymouth, MA, United States Job Description: Status Part-Time Standard Hours per Week 30 Job Category Clinical Regular, Temporary, Per Diem Temporary Pay Range $15.00-$63.19 Hourly Office/Site Location Weymouth Remote Eligibility Onsite Only Job Posting Description At Boston Children’s Hospital, the quality of our care – and our inclusive hospital working environment – lies in the diversity of our people. With patients from local communities and 160 countries around the world, we’re committed to reflecting the spectrum of their cultures, while opening doors of opportunity for our team. Here, different talents pursue common goals. Voices are heard and ideas are shared. Join us, and discover how your unique contributions can change lives. Yours included. Position Summary The Nutrition Center at Boston Children’s Hospital is dedicated to providing infants, children, adolescents, and young adults with comprehensive nutrition assessments—an essential component of individualized care plans for a wide range of conditions. This role offers the opportunity to work across several multidisciplinary clinic settings, supporting diverse patient populations. The position is based at our Weymouth satellite location and is a 30 hours per week, temporary role through the end of 2026. The schedule includes 2 days onsite and 1 day remote per week. Key Responsibilities: - Providing nutritional care to patients within specific inpatient and outpatient settings. - Evaluating the medical, biochemical, and nutritional information and assessing patient needs in order to develop and implement the most appropriate nutrition care plans. - Assisting in the supervision of the daily work of the dietetic technician. Minimum Qualifications: Education: - A Bachelor’s degree in Nutrition & Dietetics Experience: - 3+ years of progressive experience in Dietetics with at least 2 years in pediatric nutrition Certifications/Licensure: - Registration by Commission on Dietetic Registration, the Credentialing agency of the Academy of Nutrition and Dietetics, as a Registered Dietitian - Licensure by the Commonwealth of Massachusetts as a licensed Dietitian The posted pay range is Boston Children’s reasonable and good-faith expectation for this pay at the time of posting. Any base pay offer provided depends on skills, experience, education, certifications, and a variety of other job-related factors. Base pay is one part of a comprehensive benefits package that includes flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork. Boston Children’s Hospital is an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, gender, sexual orientation, pregnancy, national origin, ancestry, ethnicity, age, disability, military or veteran status or any other classification protected by law in hiring, promotion, compensation and other terms and conditions of employment. Boston Children’s Hospital collects and maintains information regarding gender, race, and ethnicity for equal opportunity compliance purposes. Boston Children’s Hospital also is subject to various government recordkeeping and reporting requirements for the administration of civil rights laws and regulations.

Title: Nurse Practitioner, Growth and Nutrition Program (temp) Status Part-Time Standard Hours per Week 40 Job Category Advanced Practice Provider Regular, Temporary, Per Diem Temporary Pay Range $60.00-$96.28 Hourly Office/Site Location Boston Remote Eligibility Onsite Only Job Description: Position Summary The Growth and Nutrition Program (GNP) at Boston Children's Hospital is one of seven multidisciplinary programs partially funded by the Massachusetts Department of Public Health to support infants and young children experiencing malnutrition and/or feeding difficulties. We are seeking a temporary Nurse Practitioner to provide specialized, family-centered care to pediatric patients (newborn through age 7) with feeding challenges and poor weight gain. This role works collaboratively within a multidisciplinary team to assess, manage, and improve nutritional outcomes across clinical and community settings. Key Responsibilities - Provide family education and clinical care to pediatric patients (newborn - age 7) with feeding difficulties and poor weight gain during clinic sessions at Boston Children's Hospital - Triage patient concerns and provide follow-up support to families - Coordinate and conduct home, school, and daycare visits for meal observations (may be conducted remotely as appropriate) - Collaborate with the multidisciplinary GNP team, Massachusetts Department of Public Health, and community-based resources to support patient care and outreach - Support care coordination and continuity across clinical and community environments - Schedule: 6 month temporary coverage starting in July, 40 hours Mon-Fri 8AM-5PM - Location: Boston and Needham Minimum Qualifications Education: - Masters of Science degree in Nursing required Experience: - Minimum of 3 years of pediatric nursing experience - Experience with children with feeding disorders strongly preferred - Experience working in community-based or public health settings preferred Licensure and Certification: - National certification as a Pediatric Nurse Practitioner (PNP) or Family Nurse Practitioner (FNP) - Current BLS/CPR certification required Any base pay offer provided depends on skills, experience, education, certifications, and a variety of other job-related factors. Base pay is one part of a comprehensive benefits package that includes flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.

Title: Credentialing Assistant (hybrid) Location: Boston United States Job Description: Position Summary: In office 1 day per week and 4 days remote. Under the supervision of the Credentialing Manager, supports Medical Staff Credentialing Specialists with Medical Staff and House Staff credentialing processes. Coordinates and executes key functions including Massachusetts Limited License applications, expiring documents tracking, Affiliating House Staff vetting, and medical malpractice enrollment and maintenance. Key Responsibilities Supports credentialing processes for Medical and House Staff, including initial appointments and reappointments. Tracks due dates, monitors communications, and routes documentation in compliance with internal policies, The Joint Commission, National Committee for Quality Assurance standards, and state and federal regulations. Maintains confidential credentialing files (paper and electronic) and generates routine reports using credentialing systems. Assists with House Staff program support, including diploma creation. Processes initial and renewal applications for Massachusetts Limited Medical Licenses through the Massachusetts Board of Registration in Medicine system, ensuring compliance with licensing requirements. Coordinates and vets Affiliating House Staff (rotators), ensuring timely and complete documentation. Collaborates with departments, Human Resources, and other stakeholders to obtain required materials. Tracks expiring credentials including medical licenses, DEA registrations, Massachusetts Controlled Substances Registrations, and malpractice documentation. Communicates proactively with clinicians and escalates issues as needed. Supports malpractice enrollment and maintenance by coordinating with the Controlled Risk Insurance Company. Provides administrative support including scheduling, call handling, record maintenance, document tracking, and assisting with deposits and credentialing fees. Promotes a customer-focused, collaborative, and high-reliability work environment while delivering high-quality service to internal and external stakeholders. Education Associate's Degree required. Experience Minimum 6 months of administrative experience in a healthcare setting preferred. Preferred fields of study include Medical Staff Services, Healthcare Administration, or related areas. Strong analytical, organizational, and communication skills required, including the ability to handle sensitive information, meet deadlines, and interact professionally with diverse stakeholders. The posted pay range is Boston Children's reasonable and good-faith expectation for this pay at the time of posting. Any base pay offer provided depends on skills, experience, education, certifications, and a variety of other job-related factors. Base pay is one part of a comprehensive benefits package that includes flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.

Provide centralized scheduling services and interact with patients to address inquiries. Register patients, gather information for prescription requests, and handle complaints while contributing to process improvements during team meetings.

Manage daily cash balances and liquidity operations while preparing cash position reports. Administer treasury systems and support cash forecasting and financial planning to enhance organizational liquidity and reporting capabilities.