BILL

Role Description Join BILL as a Manager, Mid-Market Sales and lead a team of account executives responsible for converting prospects of BILL to paying customers for both our Spend & Expense and Accounts Payable products. This leader will focus on coaching and developing sales representatives to exceed KPI’s and quota as well as own influencing and guiding the strategic direction of the team and segment. - Build and mentor a high-performing Mid-Market sales team to lead and grow sales revenue. - Work closely with the sales operations team to build a metrics driven high velocity sales machine through innovation and optimization. - Promote operational excellence through strong pipeline management, accurate forecasting, and applying data to recognize trends and improve business across all areas. - Manage sales representatives through a high velocity transactional sales process with a focus on managing activities & KPIs (calls, meetings, closes, deal size). - Ability to leverage KPIs for coaching and development. - Provide regular, data-based updates to the leadership team regarding progress against quota attainment, team performance, and any challenges that the team encounters along the way. - Develop a close partnership with marketing teams to create seamless collaboration between demand gen and lead conversion efforts. - Translate market and customer insights into feedback to influence product road map. - Create and execute sales pitches and messaging. - Help build a culture of achievement and success. Qualifications - 3+ years of relevant sales experience with a proven track record of success. - Sales manager or team lead with previous success leading teams selling high velocity / low cost business solutions. SaaS software experience is a plus. - Must have a proven sales management track record of hiring, training, coaching, and motivating a sales team. - Strong written and verbal communication skills, including the ability to present strategy and results to staff members at every level of the organization. - Track record of exceeding team sales quota. - Familiarity with Salesforce.com, Outreach and other sales technologies fostering a data-driven sales culture. - Superior leadership and management skills that include communication, excellence, transparency, collaboration and mentoring. - Execution on high growth sales initiative. Requirements - This position is not eligible for visa sponsorship. Applicants must have authorization to work in the United States without requiring visa sponsorship now or in the future. Benefits - 100% paid employee health, dental, and vision plans (choose HMO, PPO, or HDHP). - HSA & FSA accounts. - Life Insurance, Long & Short-term disability coverage. - Employee Assistance Program (EAP). - 11+ Observed holidays and wellness days and flexible time off. - Employee Stock Purchase Program with employee discounts. - Wellness & Fitness initiatives. - Employee recognition and referral programs. - And much more.

Role Description Make your impact within a rapidly growing Fintech Company: - Prepare SEC filings (Forms 10-K, 10-Q, and 8-K) including financial statements, footnotes, and MD&A. - Assist in preparation of earnings release, investor presentations and other external reporting deliverables. - Conduct research related to U.S. GAAP accounting standards and SEC guidance to determine the appropriate accounting and financial reporting treatment. - Assist with drafting technical accounting memos and policies documenting accounting research and conclusions. - Monitor and support implementation of new accounting and SEC pronouncements. - Benchmark peer company filings and industry reports to assess trends in financial statement disclosures. - Maintain accounting policies and process documentation to ensure adequacy and effectiveness of internal controls over external financial reporting. - Support annual audit and quarterly review activities with external auditors. - Assist with process improvement initiatives and other ad-hoc projects. Qualifications - Bachelor's or Master’s degree in accounting or a related field. - Active CPA required. - Big-4 experience required. - 4+ years of relevant experience, with Big 4 public accounting and/or public-company SEC reporting preferred. - Strong working knowledge of the U.S. GAAP and SEC reporting requirements. - Hands-on experience with a financial reporting/filing platform (Workiva preferred) and familiarity with XBRL tagging is preferred. - Experience with an ERP system (NetSuite preferred). - Advanced Microsoft Excel skills. - Strong written and verbal communication skills and the ability to interact across all levels of the organization. - Exceptional attention to detail and the ability to manage multiple deadlines in a fast-paced financial close environment. Requirements - Our ranges for each role and job level are based on a variety of factors including candidate experience, expertise, and geographic location and may vary from the amounts listed below. - The role is also eligible for a competitive benefits package that includes: - Medical, dental, vision, life and disability insurance. - 401(k) retirement plan. - Flexible spending & health savings account. - Paid holidays and paid time off. - Other company benefits. - Estimated salary ranges noted below roles in the specific geographic zones: - Zone 1 - San Francisco Bay Area CA (includes HQ), New York City, Seattle, Los Angeles County: $90,500 — $108,200 USD. - Zone 2 - CA (Non San Francisco Bay Area and Los Angeles County), Austin TX, Massachusetts: $81,400 — $97,300 USD. - Zone 3 - Utah (includes Utah office), Houston TX, Florida, North Carolina: $76,900 — $91,900 USD. Benefits - 100% paid employee health, dental, and vision plans (choose HMO, PPO, or HDHP). - HSA & FSA accounts. - Life Insurance, Long & Short-term disability coverage. - Employee Assistance Program (EAP). - 11+ Observed holidays and wellness days and flexible time off. - Employee Stock Purchase Program with employee discounts. - Wellness & Fitness initiatives. - Employee recognition and referral programs. - And much more.

Role Description We are looking for a Sr. Payment Reconciliation Analyst to join our Payment Reconciliation & Ledgering team within Accounting. In this role, you will own daily reconciliation of payment transactions across BILL's payment products, research and resolve exception items, and partner closely with Payment Operations, Product, and Engineering to identify and fix upstream issues impacting payment accuracy. BILL serves over 400K businesses and processes over $75B (30 million transactions) in quarterly payment volume through a variety of complex payment products. The ability to drive timely and accurate reconciliation is paramount to our continued growth and the seamless delivery of BILL's payment services. This role will be a key contributor to process improvement and automation efforts across the payment reconciliation lifecycle. Responsibilities: - Perform daily reconciliation of payment transactions within BILL's internal systems, ensuring accurate recording of funds across payment products (ACH, Check, Virtual Card, Wire, etc.) - Apply a strong understanding of end-to-end payment lifecycles - from payment initiation and funding through settlement, clearing, and returns - to accurately identify where exceptions occur in the processing chain - Research and resolve exception items thoroughly and in a timely manner, partnering with Payment Operations, Product, and Engineering teams to identify and remediate root causes of upstream issues - Collaborate with Engineering and Product teams to define reconciliation requirements for new payment flows and system enhancements - Document existing reconciliation procedures and make recommendations to improve or create new procedures as payment products and systems evolve - Perform regular closing activities including journal entries and balance sheet reconciliations - Assist with the preparation of audit schedules, compliance reports, and ad hoc analyses; ensure internal controls are in accordance with SOX requirements - Proactively identify opportunities to standardize, automate, and eliminate non-value-added activities within the reconciliation process - Serve as a subject matter expert on payment reconciliation processes within your specialized area, providing guidance and training to team members Qualifications - Bachelor's degree in Accounting, Finance, or a related field - 3–5 years of experience in payment reconciliation, financial operations, or accounting in a high-volume transaction environment - Deep understanding of end-to-end payment processing and payment lifecycles, including initiation, funding, settlement, clearing, returns (ACH R-codes, chargebacks), and reconciliation across multiple payment rails - Competent knowledge of payment systems and exception handling across multiple payment methods (ACH, Check, Wire, Virtual Card) - Hands-on experience with reconciliation tools such as Blackline Matching or similar platforms - Proficiency in Excel (Pivot Tables, VLOOKUP, INDEX-MATCH, Power Query) and experience with SQL or data tools such as Alteryx or Tableau - Experience leveraging AI tools (e.g., Claude, Gemini, Glean) to accelerate research, automate workflows, and surface insights from large datasets - Strong critical thinking skills, ability to investigate complex issues, generate solutions to undocumented exceptions, and proactively identify remediation paths - Excellent written and verbal communication skills, with the ability to explain complex payment issues clearly to cross-functional partners including Product and Engineering - Proven ability to work independently with minimal oversight while keeping stakeholders informed - Strong attention to detail and ability to prioritize and balance multiple tasks simultaneously in a fast-paced environment Requirements - Experience in the fintech or financial services/banking industry preferred - Experience with SOX controls and public company environments preferred Benefits - 100% paid employee health, dental, and vision plans (choose HMO, PPO, or HDHP) - HSA & FSA accounts - Life Insurance, Long & Short-term disability coverage - Employee Assistance Program (EAP) - 11+ Observed holidays and wellness days and flexible time off - Employee Stock Purchase Program with employee discounts - Wellness & Fitness initiatives - Employee recognition and referral programs - And much more

Role Description The Data Platform team builds and operates BILL’s core data infrastructure, providing the end-to-end foundation that collects, stores, processes, governs, and serves data so every team at BILL can use it. We own the full data stack: inbound and outbound data lake, real-time streaming pipelines, batch processing, and data access layers including a Starburst query engine, Databricks Feature Store, Neo4j Knowledge Graph, and OpenSearch. Some capabilities require real-time access with strict low-latency SLAs. Our charter is to simplify the data landscape and power AI at BILL. To achieve this, we focus on building scalable platform capabilities rather than creating one-off pipelines or analytics reports. Engineers here work at the systems level: designing architectures, incubating new capabilities, setting standards, and enabling the rest of BILL to self-serve. The team sits within the CTO organization. Responsibilities - Operate at the architectural level, driving platform-wide technical decisions and mentoring the team. - Own and evolve critical infrastructure across the full data lifecycle, spanning ingest, store, enrich, query, and serve. - Architect and own critical data platform capabilities end-to-end, from inbound ingestion through data lake storage to downstream serving, including the feature store, query engine, knowledge graph, and search. - Define technical direction for the team’s most complex, cross-cutting problems, such as streaming versus batch trade-offs, schema contracts, data access patterns, and real-time serving architectures. - Drive design and delivery of new capabilities from inception to GA, including reference implementations, SLAs, and clear ownership handoff models. - Establish and maintain architectural standards and engineering patterns adopted across the organization. - Lead multi-phase technical migrations at enterprise scale, including compute platform upgrades, warehouse-to-lake migrations, and infrastructure modernization. - Partner with engineering teams across BILL, such as ML/AI, Risk, Payments, and Analytics, to translate diverse data needs into durable platform solutions. - Mentor senior and staff engineers, actively shaping the technical culture and engineering quality bar of the team. - Own and continuously improve critical production systems with a focus on reliability, cost efficiency, and a self-serve developer experience. Qualifications - Bachelors degree in Computer Science, Engineering, Mathematics, or equivalent work experience. - 8+ years of experience in data engineering, distributed systems, or software engineering with a heavy focus on data infrastructure. - 5+ years of experience specifically on data platform, data infrastructure, or data systems teams, rather than purely analytics or BI roles. - Expertise in distributed systems design for data workloads, including a deep understanding of streaming, batch, and real-time serving trade-offs. - Hands-on experience with event streaming platforms (such as Kafka, Flink, Spark Streaming, or equivalent) and CDC-based ingestion patterns. - Strong proficiency with batch processing stacks (such as Airflow, dbt, Spark/Glue, or equivalent). - Experience with modern open table formats and data lake architectures, including Apache Iceberg, Delta Lake, or equivalent frameworks. - Familiarity with data access and serving layers, including query engines (Trino/Starburst, Presto), feature stores, vector stores, or graph databases. - Expert-level SQL and strong Python skills, backed by solid software engineering fundamentals such as CI/CD, testing, and observability. - Demonstrated experience architecting and operating large-scale, production-grade data platforms. - A proven track record operating as a technical lead, with the ability to drive ambiguous, high-impact projects from first principles to production. - The ability to define technical standards that hold across organizational boundaries rather than just within a single team. Desired Qualifications - 3+ years of experience in financial services, fintech, or SaaS companies. - Experience building self-serve data platforms or developer-facing infrastructure tooling. - Experience working in fintech, financial data, or highly regulated data environments. Benefits - 100% paid employee health, dental, and vision plans (choose HMO, PPO, or HDHP). - HSA & FSA accounts. - Life Insurance, Long & Short-term disability coverage. - Employee Assistance Program (EAP). - 11+ Observed holidays and wellness days and flexible time off. - Employee Stock Purchase Program with employee discounts. - Wellness & Fitness initiatives. - Employee recognition and referral programs. - And much more.

Role Description Join BILL as a Staff Product Manager on our Payments and Financial Services team and own the product that determines how our customers earn, manage, and redeem rewards across every card we issue. BILL's Rewards Platform is a zero-to-one build at the center of our card economics strategy. - Define and execute the 3-year vision and roadmap for BILL's Rewards Platform, including a real-time earn and burn engine, configurable promotions and campaigns, referral and advocacy services, and partner integrations. - Lead the end-to-end transition from manual, batch-based rewards management to an automated, real-time platform that reduces time-to-reward from days to seconds and eliminates accounting team overhead. - Build rewards platform services that multiple internal product teams, including Spend and Expense, AP Card, and virtual card, can consume through well-defined APIs and tooling. - Partner with Data and AI teams to develop dynamic, personalized rewards experiences, including smart category bonuses, targeted merchant offers, and lifecycle-based incentives that increase card engagement and top-of-wallet behavior. - Work with Finance and the Ledger team to ensure accurate rewards liability accounting, breakage modeling, and financial reporting, and build controls and audit trails into the platform by design. - Partner with Risk, Compliance, and Legal to ensure that rewards structures, referral programs, and incentive mechanics meet regulatory and accounting standards. - Act as the single-threaded owner of the Rewards Platform across Product, Engineering, Data, Marketing, Growth, Finance, Risk, and external partners, communicating trade-offs, risks, and outcomes to senior leadership. Qualifications - 6 or more years in product management, with meaningful time spent building rewards, loyalty, or incentives platforms at the infrastructure or services level. - Deep fluency in rewards and card economics, including interchange, take rate, rewards cost as a margin variable, breakage modeling, and how rewards structure decisions affect customer LTV, CAC, and card contribution margin. - A track record of zero-to-one platform delivery where you defined the problem, set the architecture direction, drove internal adoption, and shipped to multiple consumers. - Strong product craft: the ability to frame ambiguous problems precisely, write clear PRDs, set measurable outcomes, and drive delivery through ambiguity. - Hands-on proficiency with modern AI tools, including Claude, Replit, Gemini, or Perplexity, with concrete examples of using AI to accelerate discovery, prototyping, or product development. - Demonstrated success leading cross-functional programs across engineering, data, finance, marketing, and operations. Requirements - Experience at a loyalty, rewards, or referral SaaS company where rewards was the core product. - Familiarity with event-driven or real-time data architectures supporting financial use cases. - Background in growth, lifecycle marketing, or experimentation platforms, particularly in the context of designing incentive programs. Benefits - 100% paid employee health, dental, and vision plans (choose HMO, PPO, or HDHP). - HSA & FSA accounts. - Life Insurance, Long & Short-term disability coverage. - Employee Assistance Program (EAP). - 11+ Observed holidays and wellness days and flexible time off. - Employee Stock Purchase Program with employee discounts. - Wellness & Fitness initiatives. - Employee recognition and referral programs. - And much more.

Role Description The Risk Product team is building the core intelligence layer that keeps BILL's ecosystem safe, scalable, and trustworthy. As Senior Lead Product Manager for the Risk Platform, you will own the technical product strategy for the decisioning and policy engine that powers real-time risk evaluation across credit, fraud, and compliance. This is not a feature team: it is the foundational infrastructure that every risk control at BILL depends on, processing millions of transactions and onboarding decisions for the small and medium-sized businesses that rely on BILL every day. In this role, you will set the roadmap for how BILL ingests, structures, and acts on risk signals at scale. You will define the architecture of our data pipelines and third-party data integrations, partner directly with data engineers, data scientists, and security engineers to translate complex policy requirements into platform capabilities, and ensure the decisioning engine can grow with BILL as transaction volume, product lines, and regulatory obligations expand. Your work will sit at the center of every risk decision BILL makes, from the moment a new business applies to join the platform through every payment they process. Responsibilities - Own the product vision, strategy, and roadmap for BILL's core risk decisioning and policy engine, enabling real-time, low-latency automated evaluations across fraud, credit, and compliance use cases. - Define the technical architecture for internal APIs, platform services, and data pipelines that power risk evaluation, ensuring the platform scales reliably with BILL's growing transaction volume and product surface. - Partner with data engineering to design and optimize data strategies across BILL's Data Lake and high-throughput data platforms, structuring data for advanced risk modeling and analytics at scale. - Evaluate, integrate, and orchestrate third-party identity, financial, and alternative data sources, building a signal ecosystem that maximizes decision accuracy while managing cost, latency, and vendor risk. - Serve as the translation layer between risk policy goals and deep engineering execution, working directly with data scientists, security engineers, and data architects to align technical implementation with business outcomes. - Define and track platform-level success metrics including decisioning latency, signal coverage, model input quality, and platform uptime, using data to drive prioritization and surface tradeoffs to leadership. - Identify and drive technical debt reduction, scalability investments, and architectural improvements that enable the risk platform to support new products, geographies, and regulatory requirements. Qualifications - 8 or more years of product management experience, with a track record of shipping scalable internal infrastructure: decisioning platforms, rules engines, orchestration layers, or high-throughput data pipelines in a fintech or payments environment. - Deep technical fluency in data infrastructure, including hands-on experience defining requirements for Data Lakes, data warehouse architectures, and real-time or batch data processing systems at scale. - Extensive experience evaluating and integrating third-party data APIs, including identity, financial, and alternative data providers, and building orchestration logic that balances signal diversity, latency, and cost. - Strong understanding of how data infrastructure decisions directly affect fraud mitigation, credit risk outcomes, and compliance logic, with the ability to reason across all three domains simultaneously. - Comfort working directly with engineers at the level of API schemas, data models, and system architecture diagrams, translating between technical implementation and product strategy in both directions. - Experience defining and owning platform-level metrics, including latency, throughput, data quality, and decisioning accuracy, and using those metrics to drive roadmap investment decisions. Desired Qualifications - Experience building or modernizing a risk decisioning platform at a company that processes significant payment or lending volume, with direct exposure to the tradeoffs between build, buy, and integrate. - Familiarity with machine learning model integration into production decisioning systems, including feature engineering, model serving, and monitoring for drift or degradation. Benefits - 100% paid employee health, dental, and vision plans (choose HMO, PPO, or HDHP) - HSA & FSA accounts - Life Insurance, Long & Short-term disability coverage - Employee Assistance Program (EAP) - 11+ Observed holidays and wellness days and flexible time off - Employee Stock Purchase Program with employee discounts - Wellness & Fitness initiatives - Employee recognition and referral programs - And much more

Role Description Join BILL as a Lead Product Designer to help shape the financial tools that thousands of businesses and accounting professionals rely on every day. This role contributes to the end-to-end design of products across BILL's platform, helping create experiences that simplify financial operations and reduce complexity for our customers. You'll work at the intersection of financial workflows and user experience, partnering with product, engineering, and research to build software that genuinely improves how businesses manage and move money. In this role, you'll take ownership of complex, ambiguous design problems across key areas of the BILL product ecosystem, driving work from early discovery through polished production. You'll set a high bar for craft and systems thinking, bringing your perspective to product strategy conversations as well as hands-on design execution. Your work will reach hundreds of thousands of small businesses, accounting firms, and finance professionals, helping them operate more efficiently, move faster with confidence, and spend less time on manual financial tasks. Responsibilities - Own design strategy and execution for one or more product areas, leading work from discovery through delivery with a high degree of autonomy. - Drive cross-functional alignment by partnering closely with product managers, engineers, UX researchers, and technical partners to frame problems, validate solutions, and ship high-quality experiences. - Elevate the design quality bar across your area by establishing strong patterns, contributing to the design system, and leading critique conversations that push thinking forward. - Facilitate structured workshops and design reviews with stakeholders, translating complex workflows into clear, testable concepts. - Help shape AI-powered and automation-assisted experiences by designing thoughtful interaction models, human-in-the-loop workflows, and clear system behaviors that build user trust. - Use qualitative and quantitative signals, including usability sessions, analytics, customer feedback, and product outcomes, to continuously refine experiences post-launch. - Contribute to team culture and craft by mentoring junior and mid-level designers, sharing your process openly, and helping the broader design organization grow. - Represent the design perspective in product planning cycles, helping to shape roadmaps and scope trade-offs in partnership with senior leadership. Qualifications - 8 or more years of product design experience, with a portfolio that demonstrates systems thinking and the ability to navigate complex, data-driven workflows. - Deep experience owning large design scopes end-to-end, from problem framing and research synthesis through interaction design and handoff. - A track record of influencing product strategy, not just executing on it, including experience shaping roadmaps and contributing to product decisions. - Strong communication skills and the ability to present design rationale clearly to cross-functional partners and senior stakeholders. - Experience designing for B2B or fintech products, particularly ones involving financial data, multi-step workflows, or professional end-users. - Experience designing AI-powered product experiences, such as intelligent assistants, recommendations, automations, or decision-support tools. - Familiarity with emerging AI product design patterns, including prompt-driven interactions, feedback loops, confidence or uncertainty communication, and mechanisms for user control and oversight. - Comfort working in front-end code, prototyping environments, or AI-enabled workflows to accelerate design exploration and strengthen collaboration with engineering. Requirements - Please note that this position is not eligible for visa sponsorship. Applicants must have authorization to work in the United States without requiring visa sponsorship now or in the future. Benefits - 100% paid employee health, dental, and vision plans (choose HMO, PPO, or HDHP). - HSA & FSA accounts. - Life Insurance, Long & Short-term disability coverage. - Employee Assistance Program (EAP). - 11+ Observed holidays and wellness days and flexible time off. - Employee Stock Purchase Program with employee discounts. - Wellness & Fitness initiatives. - Employee recognition and referral programs. - And much more.

Role Description Join BILL as a Director, Strategic Partnerships and take direct ownership of two of the company's most consequential partner relationships: - A top-5 ERP platform, where BILL's AP product is embedded inside one of the world's most widely used business management systems. - A top-3 U.S. commercial bank, where BILL's Spend and Expense capabilities power the embedded banking experience for small and mid-size businesses. This role sits inside BILL's Embed org, which owns the company's 3-5 year embedded partnerships strategy and is tied directly to a projected $300M revenue opportunity by FY29. Outcomes from this function are reported to the Board and referenced on earnings calls. In this role, you will manage and grow two enterprise-scale partnerships that are not distribution agreements or reseller arrangements. They are deep, co-built integrations where BILL's product lives inside the partner's customer experience, and where success is measured by adoption, transaction volume, and joint revenue growth. You will drive the strategic roadmap across both accounts, influence BILL's embedded product direction from the partner side, and coordinate across Product, Finance, Legal, and the C-suite to keep both relationships performing and expanding. The SMBs who depend on these embedded channels every day to pay vendors, manage spend, and run their financial back office are the reason this role exists. Responsibilities - Own the end-to-end strategic relationship with both partners, including executive stakeholder management, joint roadmap development, commercial performance tracking, and escalation resolution. - Drive measurable revenue and volume growth across both partnerships by setting and tracking joint KPIs with internal Finance and partner-side counterparts. - Influence BILL's embedded product roadmap by translating partner needs into clear, prioritized product arguments and following them through internal Product and Engineering review cycles. - Build and maintain executive-level relationships at both partners, operating credibly with VP and C-suite counterparts on contract, product, and commercial topics. - Coordinate cross-functionally across Product, Legal, Finance, and BILL's C-suite to align on partnership strategy, resolve blockers, and deliver on shared commitments. - Develop and refine the partnership operating model, including QBR frameworks, joint business planning processes, and executive reporting tied to BILL's Embed strategy. - Represent partnership outcomes in board-level and earnings-call-relevant reporting, ensuring results are framed clearly for executive and investor audiences. Qualifications - 8+ years in post-sales enterprise account management or strategic partnerships, with direct ownership of a complex, high-stakes external relationship at a major enterprise or financial institution. - Direct experience in a sell-through or embedded commercial model, where GTM success depended on driving adoption or volume through a partner's customer base, not just on contract signature. - A track record of operating credibly at the VP and C-suite level, both internally and with external partners, including leading commercial negotiations and executive business reviews independently. - Demonstrated ability to influence product direction without authority, translating partner needs into internal product arguments and driving cross-functional alignment across Product, Engineering, and Legal. - Financial fluency, including comfort contributing to financial models, reading partnership P&L implications, and presenting business cases to senior finance audiences. - Experience navigating organizational complexity on both sides of a partnership, managing internal stakeholders through ambiguity while keeping the external relationship on track. Desired Qualifications - Background at a company with a volume-based or embedded commercial motion at scale, such as Stripe, Twilio, Adyen, Marqeta, Plaid, or a comparable fintech, payments infrastructure, or enterprise software company. - Prior exposure to ERP ecosystems, banking technology platforms, or financial services APIs, particularly where product integration was central to partnership performance. - Experience contributing to deal structures or business cases tied directly to a partnership's revenue trajectory, with visibility to CFO or board-level audiences. Benefits - 100% paid employee health, dental, and vision plans (choose HMO, PPO, or HDHP). - HSA & FSA accounts. - Life Insurance, Long & Short-term disability coverage. - Employee Assistance Program (EAP). - 11+ Observed holidays and wellness days and flexible time off. - Employee Stock Purchase Program with employee discounts. - Wellness & Fitness initiatives. - Employee recognition and referral programs. - And much more.

Role Description BILL is looking for a talented, high-performing Account Executive to join our growing sales team. In this role, you will be responsible for achieving monthly revenue goals by qualifying, developing, and closing new business with small accounting and wealth management firms that are new to BILL. This is a true new-business hunter role focused on selling into small firms, typically in a high-volume, high-velocity environment. You will own your pipeline, run a full sales cycle, and help customers understand how BILL can simplify financial operations for their firm and their clients. The ideal candidate is energized by outbound prospecting, motivated by quota, and excited to win in a fast-paced SaaS sales environment. In this role, you will: - Own a full-cycle sales motion from prospecting through close for net-new accounting and wealth management firms. - Build and manage your own pipeline through outbound prospecting, follow-up, and lead conversion. - Execute a high-activity sales motion, including cold calling, discovery, demos, and follow-up. - Conduct virtual sales presentations and product demos that connect BILL’s value to the customer’s workflow and business needs. - Sell consultatively by identifying current processes, uncovering pain points, and aligning BILL’s solutions to customer goals. - Manage a high volume of opportunities at once while maintaining strong organization and follow-through. - Maintain accurate account, pipeline, and forecast data in internal CRM systems. - Partner effectively across internal teams while staying accountable to your number and core activity metrics. Qualifications - 2+ years of software, SaaS, or tech sales experience. - Experience in a high-volume, high-velocity inside sales or SMB sales environment. - A track record of meeting or exceeding quota in a net-new business role. - Strong outbound prospecting skills and comfort with cold calling as a meaningful part of the job. - Experience running a full sales cycle, including discovery, demos, objection handling, negotiation, and close. - Strong communication skills and the ability to explain business value clearly and confidently. - A customer-focused, consultative selling style. - Solid organization, time management, and CRM hygiene. - A self-starting, competitive, and coachable mindset. - Comfort working in a fast-moving environment where adaptability matters. Benefits - 100% paid employee health, dental, and vision plans (choose HMO, PPO, or HDHP). - HSA & FSA accounts. - Life Insurance, Long & Short-term disability coverage. - Employee Assistance Program (EAP). - 11+ Observed holidays and wellness days and flexible time off. - Employee Stock Purchase Program with employee discounts. - Wellness & Fitness initiatives. - Employee recognition and referral programs. - And much more.

Role Description As part of BILL's Dispute Resolution Operations team, this position is responsible for resolving customer disputes or chargeback-related cases and supporting the process and tool enhancements. - Understand dispute and chargeback processes and procedures; develop and apply subject matter expertise related to ACH, check, and/or international payments. - Review and efficiently resolve payment disputes/chargebacks based on established policies and procedures. - Partner with internal groups and external banking institutions to resolve issues. - Collaborate with our Customer Success group to research and respond to dispute-related customer inquiries and issues. - Make recommendations for process improvements related to daily payment operations procedures. - Review, analyze, and resolve simple to complex payment processing issues. - Provide education and payment lifecycle knowledge to internal and external customers. - Guide analysts through workload prioritization, queue management, and payment exception handling. - Recommend viable solutions/actions based on compliance and regulatory facets of money movement (Chargeback rules, applicable banking regulations, etc.). - Identify and resolve systemic issues that may arise through day-to-day processing activities. - Develop a deep understanding of the payments platform and processes to deliver deep technology and business insights. - Analyze payment exception scenarios and make appropriate decisions that balance the customer experience with business sense. - Partner cross-functionally within and outside of the company. - Identify, research, and highlight trends, making efficiency recommendations. Qualifications - 1 to 2 years of payment chargeback, dispute, or risk investigation experience. - Possesses strong data analysis and investigative reporting skills. - Able to solve transaction or payment issues without complete process guidance. - Know how to work with process or product analysts to build and enhance operational processes for new products. - Able to document any issues, proposed solutions, SOPs, or training materials for bigger teams. - Deliver training or mentoring for new hires to support Pay-by-card business. - Ability to communicate clearly and effectively with customers while investigating and resolving payment exceptions. - Understanding of customer account management and service operations. - Proven ability to learn and adapt to new processes and procedures. - Shows a passion for the research and investigation of payment exceptions; tenacious in uncovering the root cause of any issue. - Excellent organizational and time management skills; must possess the ability to prioritize and balance multiple tasks simultaneously. - Ability to make decisions balancing losses, customer experience, and operational costs. - Strong skills in using Excel and other software to create spreadsheets, models, and reports. Requirements - San Jose pay range: $32.98 — $39.52 USD. - Draper UT pay range: $28.03 — $33.56 USD. - Zone 1 - San Francisco Bay Area CA (includes HQ), New York City, Seattle, Los Angeles County: $32.98 — $39.52 USD. - Zone 2 - CA (Non San Francisco Bay Area and Los Angeles County), Austin TX, Massachusetts: $29.71 — $35.53 USD. - Zone 3 - Utah (includes Utah office), Houston TX, Florida, North Carolina: $28.03 — $33.56 USD. Benefits - 100% paid employee health, dental, and vision plans (choose HMO, PPO, or HDHP). - HSA & FSA accounts. - Life Insurance, Long & Short-term disability coverage. - Employee Assistance Program (EAP). - 11+ Observed holidays and wellness days and flexible time off. - Employee Stock Purchase Program with employee discounts. - Wellness & Fitness initiatives. - Employee recognition and referral programs. - And much more.