AssistRx

• Interacts with product leaders to understand the vision and direction of analytics product line. • Designs, develops, and supports interactive dashboards and reports that align with product vision. • Recommends dashboards per Tableau (or other BI tool) visualization features. • Draws upon full range of BI platform technologies to design and implement proof of concept solutions and create advanced BI visualizations. • Performs acceptance testing of new reports, programs, and models. • Documents business requirements and methods used to generate work output. • Drives analytic innovation and best practices. • Performs other related duties as assigned by management.

Role Description The Business Intelligence Report Developer/Product BA is responsible for building and maintaining complex interactive data visualizations, online dashboards and related report output using Tableau and other BI/reporting tools for analytics product line. - Interacts with product leaders to understand the vision and direction of analytics product line. - Designs, develops, and supports interactive dashboards and reports that align with product vision. - Recommends dashboards per Tableau (or other BI tool) visualization features. - Draws upon full range of BI platform technologies to design and implement proof of concept solutions and create advanced BI visualizations. - Performs acceptance testing of new reports, programs, and models. - Documents business requirements and methods used to generate work output. - Drives analytic innovation and best practices. - Performs other related duties as assigned by management. Qualifications - Bachelor's Degree (BA) from four-year college or university, or equivalent experience or combination of education and experience. - Extensive (advanced level) experience working with business intelligence data visualization tools with specialization on Tableau, ThoughtSpot, and PowerBI preferred. - Strong knowledge in data warehousing concepts. - Experience with database query tools - develop and execute queries. - Experience with databases, data retrieval, and manipulation. - Understanding of ETL preferred. - Experience with Microsoft BI stack preferred. - Strong data analysis experience. - Strong understanding and ability to pull data together, analyze it, and present it. Requirements - This job has no supervisory responsibilities. Benefits - Supportive, progressive, fast-paced environment. - Competitive pay structure. - Matching 401(k) with immediate vesting. - Medical, dental, vision, life, & short-term disability insurance. - Opportunity to impact patient outcomes through data-driven healthcare technology. - Collaborative and mission-driven culture that values innovation and continuous learning. - Access to cutting-edge cloud technologies and modern data engineering tools. - Competitive compensation, comprehensive benefits, and career growth opportunities.

Role Description The Telephony Systems Administrator supports the daily operations of the Call Center telephony environment, helping ensure end users are able to effectively support internal and external customers. This role focuses on troubleshooting, user support, system maintenance, reporting, onboarding support, and basic administration within the Call Center telephony platform. This is a great opportunity for someone looking to grow their career within telephony systems and call center technology. - Day-to-day support of telephony and call center systems - Troubleshooting system and user issues - IVR updates and maintenance - User setup and onboarding support - Basic reporting and campaign support - Coordination with third-party vendors when issues arise - Maintaining and improving existing call flow functionality - Provide day-to-day support for Call Center telephony systems - Troubleshoot telephony and user-related issues - Support inbound and outbound call campaigns - Assist with IVR administration and updates - Generate and review basic call center reporting - Support onboarding activities for new clients and users - Work cross-functionally with operations and internal support teams - Escalate complex issues appropriately - Maintain documentation and support processes - Assist with system enhancements and process improvements Qualifications - 1-3 years of experience in technical support, telephony support, help desk, call center systems, or related experience - Exposure to Cisco telephony platforms preferred (CUCM, UCCX, VOIP, Jabber, IP Phones, etc.) - Basic understanding of call center environments and IVR functionality - Strong troubleshooting and communication skills - Ability to learn new systems and technologies quickly - Organized with strong attention to detail - Comfortable working in a fast-paced environment - Healthcare or call center experience is a plus, but not required - Relevant certifications or technical coursework are a plus Benefits - Supportive, progressive, fast-paced environment - Competitive pay structure - Matching 401(k) with immediate vesting - Medical, dental, vision, life, & short-term disability insurance Company Description AssistRx, Inc. is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors, or any other protected categories protected by federal, state, or local laws. - All offers of employment with AssistRx are conditional based on the successful completion of a pre-employment background check. - In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. Sponsorship and/or work authorization is not available for this position. - AssistRx does not accept unsolicited resumes from search firms or any other vendor services. Any unsolicited resumes will be considered property of AssistRx and no fee will be paid in the event of a hire.

• Developing reports and analytics using data from data warehouse and Salesforce using Excel, SQL, Tableau, and other reporting/analytics tools. • Provide consultative insights: • Analyze data to identify patterns and trends over time • Compare data from different categories to identify relationships or correlations • Applying statistical analysis to identify patterns and relationships in the data • Provide context and explanations for the data by using visualizations and narrative descriptions • Identify outliers or anomalies in the data and investigate their causes. • Review and QA data/report before it is provided to the client (internal/external). • Communicates directly with customer on data needs and key deadlines. • Researches and identifies data quality issues. • Manage ongoing, incoming partner requests and questions regarding data specifications. • Configures mapping tools to support translation from source data to desired format. Includes testing of tool and providing clear documentation to internal resources and customer. • Act as resident expert for data requirements/specifications internally and for the client as needed. • Remain informed and up to speed with ongoing changes and evolution of assigned program data specs. • Lead client/partner web-based trainings regarding data specifications and requirements.

Role Description The Senior Manager, Strategic Finance is a high-impact, analytical powerhouse role for someone who thrives at the intersection of strategic finance, investment analysis, and value creation. You will act as a trusted strategic partner to senior executives, owning the models, insights, and investment frameworks that shape the company’s long-term strategy, pricing, operational performance, and allocation of capital. This is an individual contributor role with outsized influence—ideal for top performers from investment banking, private equity, management consulting, or corporate development who want meaningful ownership, exposure to senior leadership, and the ability to directly influence decision-making. What You’ll Lead - Strategic Modeling & Investment Analysis - Build and maintain dynamic, multi-scenario financial models to evaluate new initiatives, pricing strategies, product expansion opportunities, and value creation initiatives. - Lead ROI analysis and capital allocation recommendations for strategic investments, new offerings, and operational improvements. - Partner with executives to quantify strategic options and define the financial implications of key decisions. - Performance Analytics & Value Creation - Develop and maintain KPI frameworks, dashboards, and portfolio-like performance reporting across service lines. - Identify operational levers that drive margin expansion, throughput gains, and long-term EBITDA growth. - Provide recurring performance insights to leadership and partner teams to drive accountability and execution. - Executive & Board-Level Communication - Craft high-quality materials for board meetings, investor discussions, and executive leadership sessions. - Distill complex analysis into clear, strategic recommendations to influence senior decision-makers. - Support CEO, CFO, and SVP-level requests with rapid analyses and strategic insights. - Cross-Functional Partnership - Collaborate with Operations, Product, Sales, Data, and Commercial teams to ensure alignment between financial goals and execution plans. - Serve as a strategic finance thought partner to business leaders in evaluating performance and scaling opportunities. - Mentor junior team members, raising the bar on analysis, modeling, and strategic rigor. Qualifications - 4–6+ years of experience in: - Investment banking (preferred) - Private equity - Management consulting - Strategic finance at a high-growth, tech-enabled company - Think in terms of value creation, return on invested capital, and strategic risk-adjusted decision-making. Requirements - Bachelor’s degree in Finance, Economics, Accounting, or related field (MBA/CPA a plus). - 4+ years of post-graduate experience in IB, PE, consulting, corporate development, or strategic finance. - Deep experience building complex models (3-statement, scenario, valuation, KPI-driven). - Advanced Excel and PowerPoint skills. - Experience producing materials for C-suite or board audiences. - Strong understanding of P&L management, unit economics, ROI frameworks, and capital allocation. - Proven ability to influence senior leadership in high-stakes environments. Preferred - Experience in healthcare, life sciences, or tech-enabled services. - Experience with systems such as NetSuite, Adaptive Insights, or Power BI. - Exposure to portfolio operations, commercial strategy, or transformation initiatives. - Track record of driving performance improvement in high-growth environments. Travel - Occasional travel to Orlando, FL (position is remote-friendly). Benefits - Competitive compensation, performance bonuses, and comprehensive benefits. - Supportive, progressive, fast-paced environment. - Competitive pay structure. - Matching 401(k) with immediate vesting. - Medical, dental, vision, life, & short-term disability insurance.

• Responsible for designing, implementing, and governing AssistRx’s enterprise-wide compensation framework. • Build and maintain the job architecture, job codes, pay bands, and compensation models that ensure internal equity, external competitiveness, and compliance across all business units. • Partner closely with Talent Acquisition, HRIS, Finance, and business leaders to ensure compensation programs support organizational growth, operational consistency, and workforce planning. • Ensure that compensation decisions are data-driven, scalable, and aligned with AssistRx’s talent strategy and financial governance protocols.

Role Description The Compensation Architect is responsible for designing, implementing, and governing AssistRx’s enterprise-wide compensation framework. This role builds and maintains the job architecture, job codes, pay bands, and compensation models that ensure internal equity, external competitiveness, and compliance across all business units. The position partners closely with Talent Acquisition, HRIS, Finance, and business leaders to ensure compensation programs support organizational growth, operational consistency, and workforce planning. This role requires deep expertise in compensation analytics, market pricing, job leveling, and system integration across ADP Workforce Now, Salary.com, Mercer, and iCIMS. The Compensation Architect ensures that compensation decisions are data-driven, scalable, and aligned with AssistRx’s talent strategy and financial governance protocols. Compensation Strategy & Program Design - Build and maintain AssistRx’s enterprise compensation philosophy, frameworks, and governance standards. - Design full-cycle compensation programs including base pay structures, job families, job levels, and progression paths. - Develop and maintain job codes, job descriptions, and job architecture aligned to organizational design and workforce planning. - Create and update pay bands using market data, internal equity analysis, and financial modeling. - Lead annual compensation cycles, including merit, market adjustments, and structural updates. Market Benchmarking & Analytics - Conduct market pricing using Salary.com, Mercer, and industry-specific compensation surveys. - Analyze external competitiveness and internal equity to ensure fair and consistent pay practices. - Build compensation models for new roles, organizational changes, and program expansions (e.g., revenue roles, call center roles, clinical roles). - Provide compensation analytics and dashboards for executive decision-making. Internal Equity & Compliance - Perform internal equity audits and recommend adjustments to maintain fairness and mitigate risk. - Ensure compliance with FLSA, pay transparency laws, and state/federal compensation regulations. - Partner with Finance to align compensation decisions with budget, revenue models, and financial governance protocols. Systems Integration & Data Governance - Configure and maintain compensation structures within ADP Workforce Now. - Ensure job architecture and compensation data align across ADP WFN, iCIMS, and HRIS workflows. - Partner with HRIS to ensure accurate job codes, pay bands, and compensation fields flow through recruiting, onboarding, and payroll systems. - Maintain compensation data integrity, audit trails, and reporting accuracy. Company Description AssistRx, Inc. is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors, or any other protected categories protected by federal, state, or local laws. All offers of employment with AssistRx are conditional based on the successful completion of a pre-employment background check. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. Sponsorship and/or work authorization is not available for this position. AssistRx does not accept unsolicited resumes from search firms or any other vendor services. Any unsolicited resumes will be considered property of AssistRx and no fee will be paid in the event of a hire.

Learning & Development (L&D) Lead HybridPatient SolutionsFull time Sand Lake, Florida, United States Overview Description About Us: AssistRx has engineered the perfect blend of technology and talent (you) to provide life sciences companies with an efficient solution to improve patient uptake, visibility and outcomes. Our talented team members provide therapy and healthcare system expertise to help patients achieve better results from care. A growing organization, AssistRx views our people as our strongest asset. Join us as we continue to make a difference.... SUMMARY: The Learning & Development (L&D) Lead is responsible for engaging with team members, program supervisors and managers, and cross-functional departments to support and lead training activities. This role ensures effective onboarding and continuous education for all agents to maintain operational excellence and compliance. The Lead Program Trainer also plays a strategic role in designing, evaluating, and enhancing training frameworks, overseeing high-impact initiatives, and serving as a subject matter expert for both internal stakeholders and clients. DUTIES AND RESPONSIBILITIES: - Responsible for overseeing and managing the training at both Orlando or OPK site locations, requirement is to be local to an AssistRx facility. - Responsible for planning and coordination of program trainings and their activities. Delegate as necessary. - Monitor implementation of program features, services, policies, and practices with senior management and client. - Work to keep program training on schedule. - Coordinate training communications with team and senior management and client. - Schedule training-related meetings and events. - Create and maintain program training presentations. - Continuous monitoring of existing processes and analyzing their effectiveness. - Review service trends and collaborate on priorities and next steps to improve productivity and efficiencies within Patient Solutions. - Utilizes historical program and operational data to identify opportunities, trends/patterns, and behaviors to present recommendations on program enhancements, process changes or areas to expand our service offerings. - Review the creation of staffing model recommendations prior to presenting to leadership to ensure leader is presented with best and worst-case scenarios. - Ensure consistency of processes, optimization of workforce and achievement of performance metrics. - Assist with the development of policies and procedures for the department. - Lead the design and implementation of strategic training initiatives across multiple programs. - Evaluate training outcomes using performance metrics, KPIs, and feedback to drive continuous improvement. - Coach and mentor junior training staff, including Trainers and Training Coordinators, to develop their instructional skills and subject matter expertise. - Collaborate with leadership and client stakeholders to assess future training needs aligned with business goals. - Act as lead training representative in cross-functional projects and initiatives. - Develop advanced instructional materials and lead high-stakes client-facing training presentations. - Serve as a point of escalation for complex training challenges and initiatives. - Additional responsibilities as needed based on department, program and project requirements. Requirements QUALIFICATIONS: - High school diploma or general education degree (GED), or one to three months related experience and/or training, or equivalent combination of education and experience. - Bachelor’s degree in healthcare administration, education, business, or related field preferred. - Other skills required: - - Previous work experience in Specialty Pharmacy or Customer Service. - - 5 years of progressive health care business experience (SPP, hospitals, or insurance). - Minimum 2 years of experience in a lead or senior training role within healthcare, pharmacy, or similar regulated environment. - Professional level skills in computer use, including but not limited to Microsoft Office, email, web-based applications, and keyboard skills. - Demonstrated strong written and verbal communication skills. - Interpersonal skills to facilitate work with a wide range of individuals and groups from culturally diverse publics. - Problem solving skills. - Excellent communication and interpersonal skills to maintain strong relationships. - Exceptional organizational and multi-tasking skills. - Superior analytical and problem-solving abilities. - Experience in supervising learning programs and team members. - Ability to apply sound learning principles, learning technology and program management skills together in the design, development, and maintenance of learning programs. - Project/program administration and coordination, including classroom facilitation experience. - Instructional design skills; familiarity with adult learning principles. - Influencing and relationship building; builds a network of experts and resources to support programs. - Ability to communicate effectively with technical and non-technical team members. - Excellent presentation skills. - Proven ability to manage multiple training programs simultaneously with competing priorities. - Experience working with learning management systems (LMS) and eLearning platforms. - Knowledge of compliance, regulatory standards, or accreditation processes in healthcare training is a plus. COMPETENCIES: - Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time. - Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events. - Design - Generates creative solutions; Translates concepts and information into images; Uses feedback to modify designs; Applies design principles; Demonstrates attention to detail. - Diversity - Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment-free environment; Builds a diverse workforce. - Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values. - Initiative - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed. - Innovation - Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas; Presents ideas and information in a manner that gets others' attention. - Leadership - Exhibits confidence in self and others; Inspires and motivates others to perform well; Effectively influences actions and opinions of others; Accepts feedback from others; Gives appropriate recognition to others. - Strategic Thinking - Develops strategies to achieve organizational goals; Understands organization's strengths & weaknesses; Analyzes market and competition; Identifies external threats and opportunities; Adapts strategy to changing conditions. - Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality. - Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information. - Coaching & Mentoring – Actively supports the development of team members by providing consistent feedback, guidance, and knowledge sharing. - Change Management – Effectively champions and leads organizational change related to training and development initiatives. - Cross-Functional Collaboration – Builds strong working relationships across departments to align training with company-wide initiatives. - Client Engagement – Maintains strong relationships with clients by understanding their goals and ensuring training supports key outcomes. Benefits About AssistRx: Voted Top Work Places in Orlando 3 years in a row, AssistRx understands that the key to success is our fantastic team members. AssistRx has engineered the perfect blend of technology and talent to deliver best in class results. We believe that access to specialty therapies transforms lives and is achieved through the powerful combination of our people and technology. Want to know more? Follow us on to find out how our team members are #TransformingLives. Why Choose AssistRx: - - Work Hard, Play Hard: Preloaded PTO: 100 hours (12.5 days) PTO upon employment, increasing to 140 hours (17.5 days) upon anniversary. Tenure vacation bonus: $1,000 upon 3-year anniversary and $2,500 upon 5-year anniversary. - Impactful Work: Join a team that is at the forefront of revolutionizing healthcare by improving patient access to essential medications. - Flexible Culture: Many associates earn the opportunity to work a hybrid schedule after 120 days after training. Enjoy a flexible and inclusive work culture that values work-life balance and diverse perspectives. - Career Growth: We prioritize a “promote from within mentality”. We invest in our employees' growth and development via our Advance Gold program, offering opportunities to expand skill sets and advance within the organization. - Innovation: Contribute to the development of groundbreaking solutions that address complex challenges in the healthcare industry. - Collaborative Environment: Work alongside talented professionals who are dedicated to collaboration, learning, and pushing the boundaries of what's possible. Tell your friends about us! If hired, receive a $750 referral bonus! Want to learn more about what employee benefits AssistRx offers? Here are some additional benefits that our employees enjoy! - - Medical, dental, vision, life, & short-term disability insurance - Teledoc services for those enrolled in medical insurance - Supportive, progressive, fast-paced environment - Competitive pay structure - Matching 401(k) with immediate vesting - Legal insurance Wondering how we recognize our employees for delivering best in class results? Here are some of the awards that our employees receive throughout the year! - - #TransformingLives Honor: This quarterly award program is a peer to peer honor that recognizes and highlights some of the amazing ways that our team members are transforming lives for patients on a daily basis. - Values Award: This quarterly award program recognizes individuals who exhibit one, or many, of our core company values; Excellence, Winning, Respect, Inspiration, and Teamwork. - Vision Award: This annual award program recognizes an individual who has gone above and beyond to support the AssistRx vision to transform lives through access to therapy. AssistRx, Inc. is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors, or any other protected categories protected by federal, state, or local laws. All offers of employment with AssistRx are conditional based on the successful completion of a pre-employment background check. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. Sponsorship and/or work authorization is not available for this position. AssistRx does not accept unsolicited resumes from search firms or any other vendor services. Any unsolicited resumes will be considered property of AssistRx and no fee will be paid in the event of a hire

• Collaborate with design team responsible for user experience and user interface. • Champion a user‐centered design process throughout the organization. • Assist with planning and conducting user focus groups. • Develop and continuously improve usability test criteria to guide product acceptance. • Create market and product documentation that accurately reflects user needs and is clearly defined for Development and QA teams (i.e. business requirements, user stories, wireframes, functional specifications, test plans, etc.) • Create clear and easy to follow user guides for clients and end-users. • Share knowledge and organize training for team members. • Work with product manager to manage potential integration partnerships with external applications. • Take initiative in tracking, anticipating, and proposing likely industry developments for the organization to stay ahead of customer needs and requirements. • Facilitate communications throughout the product development lifecycle to all teams. • Initiate and lead interactions among other teams within AssistRx to ensure coordination of development, marketing, and support activities for our products.

Position Summary:  Product Business Analyst within the Product Management Team, is responsible for supporting the team’s Product Managers. This includes writing user stories, creating wireframes, educating internal teams on our products, conducting market research, verifying product requirements, and compiling data. You will work with cross‐functional teams (i.e. project managers, developers, etc.), be a member of all SCRUM ceremonies, and  vendors in developing product solutions. The Product Business Analyst is part of the Product Management team, consisting of Product Managers and UX/UI Designers,  This position will work closely with colleagues in Technology, Research & Development, Sales, Project Management, Client Services, HUB Operations, Quality Assurance,  and Marketing. This position reports to the Sr Product Manager at AssistRx. The Product Business Analyst must be detail oriented, flexible when faced with change, able to manage multiple tasks and projects, skilled at building relationships with internal team members, thrives in a fast paced work environment, and has a solid understanding of the software development lifecycle. The Product Business Analyst will have many opportunities to impact business process and company success. This is a highly technical position with accountability for product quality that requires the ability to motivate and educate project team members. Duties & Responsibilities: - Collaborate with design team responsible for user experience and user interface. - Champion a user‐centered design process throughout the organization. - Assist with planning and conducting user focus groups. - Develop and continuously improve usability test criteria to guide product acceptance. - Create market and product documentation that accurately reflects user needs and is clearly defined for Development and QA teams (i.e. business requirements, user stories, wireframes, functional specifications, test plans, etc.) - Create clear and easy to follow user guides for clients and end-users. - Share knowledge and organize training for team members. - Work with product manager to manage potential integration partnerships with external applications. - Take initiative in tracking, anticipating, and proposing likely industry developments for the organization to stay ahead of customer needs and requirements. - Facilitate communications throughout the product development lifecycle to all teams. - Initiate and lead interactions among other teams within AssistRx to ensure coordination of development, marketing, and support activities for our products.