Role Description Sylvan is looking for a mission-driven, hard-working team member who is passionate about improving patient lives. The successful candidate will be able to empathize with patients, work accurately and efficiently across multiple systems, and have excellent communication skills. Our mission is to empower patients to live healthier lives by making personalized nutrition more accessible and affordable. Equally as important, our goal is to elevate the role of the registered dietitian in the healthcare ecosystem while offering flexible hours, remote work options, and competitive pay. - Conduct personalized nutrition therapy consultations via telehealth - Administer evidence-based clinical protocols and deliver highly individualized quality nutrition support - Monitor patient progress and make adjustments, when needed, to help patients reach their goals and improve clinical outcomes - Achieve high patient retention rates by following evidence-based clinical program guidelines - Collaborate with other key members of the care team - Leverage meal planning tooling that assists with patient compliance and execution of care plans - Participate as needed in clinical rounds with partner practices and their care teams - Participate in quarterly RD group meetings and monthly 1:1s with CNM - Support patients in making lifestyle changes - Develop a relationship with a patient and/or their caregiver quickly to build and maintain trust - Demonstrate empathy to each patient or caregiver - Document clinical information in an Electronic Medical Record - Ability to work in a fast-paced, constantly evolving environment with a positive attitude - Ability to transition between patients efficiently and follow operational procedures in line with clinical programming Qualifications - Licensure in Pennsylvania - Bachelor's Degree in Nutrition/Dietetics - Completion of Accredited Dietetic Internship - Credentialed by the Commission on Dietetic Registration (CDR) - Minimum 1-2 years of post-internship nutrition experience - Experience counseling patients virtually or in an outpatient setting - Comfort in educating patients with complex chronic conditions including diabetes and kidney disease Requirements - 1099 per-visit payment structure - Opportunities for career growth, management, and leadership opportunities - Experience participating in a cross-functional team

• Coordinate onboarding, data validation and adoption activities, serving as a day-to-day point of contact for participating colleges and universities • Work directly with institutional partners to understand and troubleshoot data anomalies that may occur within transfer equivalency and program requirements • Track onboarding and engagement progress through milestones, timelines, requirements, and deliverables across multiple partner institutions • Coordinate and lead training sessions, sharing documentation and support resources with student users, school administrators, and staff • Proactively monitor and drive partner engagement, identifying and encouraging use of best practices tied to greater value and adoption through training, education, and direct outreach • Gather customer feedback and communicate partner needs and priorities to product and development teams • Occasional travel, comprising less than 10% of the time, may be necessary, with a primary focus on visits to our Michigan and New York offices, conferences, and site visits at partner institutions.

• Work closely with CRM Customer Value team to align promotional and messaging pillars • Adhere to consistent process-first QA guidelines to ensure best-in-class customer experience for all Customer Value-led content • Ensure all promotional materials meet compliance and brand standards • Communicate how campaign mechanics, targeting strategy, offer structures and messaging adhere to broader Sportsbook Promotions team goals • Analyze performance trends to optimize against key objectives

• Advising national clients on the implementation of data protection projects and GDPR compliance • Preparing and maintaining data protection documentation and communicating findings to clients • Conducting data protection training • Developing and implementing necessary data protection tools and resources • Responding to data protection-related questions