AlphaSense India

Role Description The successful candidate will be responsible for supervising and guiding a team of analysts and editors in the day-to-day execution of their responsibilities. This includes planning, coordinating, and directing the activities of the team to ensure that all tasks are performed efficiently and effectively. The team lead will work closely with the team manager, product managers, and other stakeholders to ensure that operations are aligned with the company's overall goals and objectives. The ideal candidate should possess excellent leadership skills, a strong understanding of team dynamics, and the ability to inspire and motivate team members. About the Team This team is working to expand AlphaSense’s content offering and support the needs of our clients. The team’s tasks will include: - The transcription and editing of transcripts of conference calls - Monitoring team productivity, speed, and content quality - Identifying and implementing ways to improve productivity, speed, and quality Roles & Responsibilities - Lead and manage a team of at least 10-15 analysts or editors, providing guidance, support, and coaching to foster a high-performing and collaborative work environment - Set clear performance expectations and goals for team members and ensure they have the necessary resources and training to meet them - Monitor team performance and provide regular feedback, recognizing achievements and addressing areas of improvement in a constructive manner - Serve as a point of escalation for resolving complex issues and conflicts, working closely with team members to find timely and effective solutions - Collaborate with the team manager to ensure smooth coordination and alignment of goals and objectives - Conduct regular team meetings and performance reviews to assess progress, address challenges, and identify opportunities for growth and development Qualifications - Bachelor’s Degree (with strong academic record) - Proven experience in a leadership role (minimum 2 years) - Strong leadership and interpersonal skills, with the ability to inspire and motivate a team - Sound knowledge of team dynamics, performance management, and employee development - Strong problem-solving and decision-making abilities, with a results-oriented mindset - Ability to thrive in a fast-paced and dynamic environment, managing multiple priorities effectively - Proficiency in Microsoft Office Suite and Google Suite - Prior experience in developing and editing content will be preferred. Equal Opportunity Statement AlphaSense is an equal-opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals. All employees share in the responsibility for fulfilling AlphaSense’s commitment to equal employment opportunity. AlphaSense does not discriminate against any employee or applicant on the basis of race, color, sex (including pregnancy), national origin, age, religion, marital status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any other non-merit factor. This policy applies to every aspect of employment at AlphaSense, including recruitment, hiring, training, advancement, and termination. Recruiting Scams and Fraud We at AlphaSense have been made aware of fraudulent job postings and individuals impersonating AlphaSense recruiters. These scams may involve fake job offers, requests for sensitive personal information, or demands for payment. Please note: - AlphaSense never asks candidates to pay for job applications, equipment, or training. - All official communications will come from an @alpha-sense.com email address. - If you’re unsure about a job posting or recruiter, verify it on our Careers page. - If you believe you’ve been targeted by a scam or have any doubts regarding the authenticity of any job listing purportedly from or on behalf of AlphaSense please contact us. Your security and trust matter to us.

Role Description This role can either be based in our Mumbai, Pune, Bangalore or Delhi offices or remotely in India. The Associate Counsel, Commercial Contracts will primarily be responsible for reviewing global commercial contracts, with a heavy emphasis on vendor/supplier agreements arising out of the United States, Europe, India, and Singapore. The Associate Counsel, Commercial Contracts will report to the Managing Counsel, APAC and will partner with all levels and functions of the business, including People, Security, Procurement, and others, to help AlphaSense achieve its high-growth goals. This role is essential to our growth and will have an immediate impact in our dynamic, fast-paced culture. Qualifications - Fully qualified lawyer and admitted to practice law in India. - Minimum of 3+ years’ experience with drafting, reviewing, and negotiating global commercial agreements (with a heavy emphasis on vendor/supplier agreements) either in-house or with a nationally recognized law firm (or a combination of the two). - Ability to review and negotiate commercial contracts including Master Services Agreements, Services Agreements, SOWs, Service Level Agreements, Orders Forms, NDAs, etc. - Superior business acumen with an unrivaled commitment and deep-seated need to provide responsive client service to our teams and get things done; approaches responsibilities with a business friendly and pragmatic mindset while maintaining a commensurate balance of legal risk. - Energetic, authentic, and friendly with a great sense of humor; capable of displaying strong negotiation skills and the ability to support difficult positions in a firm and patient manner. - Effective communicator with the ability to interact with both internal and external professionals of all types and backgrounds. - Experience with contract management systems and privacy a plus. Requirements - Draft and review the company’s commercial contracts and provide general transactional support across the organization with a heavy emphasis on vendor/supplier agreements. - Remain informed of the shifting legal landscape relating to applicable laws, regulations and industry guidance that impact commercial agreements. - Help enhance playbooks to establish company parameters to scale the legal function as the company grows. - Work effectively in a dynamic environment across different functional groups and time zones. - Provide legal and strategic business advice to ensure agreements are consistent with playbooks, internal policies, and processes. - Generally support the rest of the AlphaSense legal team on other legal matters as needed. Benefits - AlphaSense is an equal-opportunity employer. - We are committed to a work environment that supports, inspires, and respects all individuals. - All employees share in the responsibility for fulfilling AlphaSense’s commitment to equal employment opportunity. - AlphaSense does not discriminate against any employee or applicant on the basis of race, color, sex (including pregnancy), national origin, age, religion, marital status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any other non-merit factor. - This policy applies to every aspect of employment at AlphaSense, including recruitment, hiring, training, advancement, and termination. - It is the policy of AlphaSense to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where a particular employee works.

Role Description This role is a remote position based in India on a 6 Month fixed-term contract, working the night shift to support U.S/ UK time zones as part of our global recruiting operations. We are looking for a temporary / contract Talent Acquisition (TA) Coordinator to support significant growth over the next 6 Month. You will join a fast growing global Talent Acquisition team that is responsible for full-cycle recruitment of the best talent in the market as we build and scale AlphaSense. This contract TA Coordinator will join an established team of coordinators and recruiters and will provide administrative and operational support to ensure the candidate experience runs smoothly at all times. While this is a temporary position for a duration of 6 Month, there may be opportunities for an extended contract or conversion to a permanent role based on business needs and performance. This would be a great role for someone with an interest in building or may have started their career in Talent or HR/People Operations role! What You’ll Do - Provide administrative support to the Talent Acquisition team, such as posting job openings, sending offer letters, pulling reports, organizing Google Drive, editing presentations, etc. - Correspond with candidates throughout the entire interview process, including scheduling phone/video interviews, sending out case studies/assignments, managing candidates in our Applicant Tracking System (Greenhouse) and providing updates to the team. - Become a Greenhouse power-user and assist in the management and administration of the system so that our team can be efficient, consistent, and have accurate data at all times. - Partner closely with our team of coordinators and recruiters to learn and improve upon our existing programs and processes. - As needed, provide in-office support for any onsite candidate interviews in our office, including booking conference rooms, greeting candidates, and ensuring interviews are running on schedule. - As needed, collaborate with the people operations team to ensure a seamless transition from candidate to employee, and ensure that everyone has what they need for new hire orientation. Qualifications - Energetic and Approachable: You bring a positive attitude, are friendly, and eager to assist, making you an excellent main point of contact for candidates and internal teams. - Highly Organized and Process-Oriented: You excel at creating, documenting, and implementing systems and processes that keep you and your team consistent and efficient. - Detail-Oriented and Meticulous: You have a keen eye for detail, ensuring candidate-facing communications like emails and job descriptions are polished and error-free. - Exceptional Communicator: With strong written, verbal, and interpersonal skills, you can effectively engage with a high volume of candidates, recruiters, and hiring managers. - Driven and Self-Motivated: You thrive in high-growth environments with ambitious goals, eager to contribute to building a business at scale. - Sense of Urgency and Accountability: Your excellent time-management skills and follow-through ensure tasks are completed efficiently and accurately. - Adaptable and Flexible: You embrace fast-paced environments and adapt seamlessly to change. - Creative and Entrepreneurial: You see growth opportunities in challenges, taking ownership of projects and driving innovation. - Eager to Learn and Develop: With access to training and tools, you're open to growth and committed to advancing your career at AlphaSense. - Professional and Trustworthy: You handle sensitive information with integrity, discretion, and confidentiality. - Tech-Savvy: Proficient in Google Suite (Gmail, Calendar, Sheets, Docs), you leverage technology to its full potential. Strong proficiency with ATS systems, especially Greenhouse, is highly preferred. Requirements - Location: Remote India - Duration: Fixed Term: 6 Month - Shift Timings: 7:30 pm IST to 4:30 am IST Benefits - AlphaSense is an equal-opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals. - All employees share in the responsibility for fulfilling AlphaSense’s commitment to equal employment opportunity. - AlphaSense does not discriminate against any employee or applicant on the basis of race, color, sex (including pregnancy), national origin, age, religion, marital status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any other non-merit factor. - This policy applies to every aspect of employment at AlphaSense, including recruitment, hiring, training, advancement, and termination. - It is the policy of AlphaSense to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where a particular employee works.

Role Description We are seeking a visionary and hands-on Senior Staff Engineer to be the foundational pillar of our strategy in the Content portfolio. You will be the catalyst who injects deep expertise into our product portfolio. Your mission will be to research, architect, and pioneer the solutions that will process and extract intelligent insights from millions of unstructured documents and multi-media files every single day. This is a unique "founding engineer" opportunity to shape the future of content within our company. You will be one of the primary authorities, responsible for identifying and implementing state-of-the-art techniques for document ingestion, classification, entity extraction, image search, and more. If you are a seasoned engineer who thrives on solving massive-scale data challenges and wants to build a center of excellence from the ground up, this role is for you. What You’ll Do - Spearhead AI Innovation: Act as the chief technical authority, you will research, evaluate, and prototype cutting-edge solutions using Large Language Models (LLMs), Computer Vision, and other techniques to solve our most complex data extraction challenges. - Architect for Scale: Design and build robust, highly scalable, and cost-effective AI services and data processing pipelines. Your architecture will be the backbone for processing millions of documents daily with high reliability and throughput. - Tackle Real-World AI Challenges: Go beyond theory to systematically solve the practical problems of production AI. This includes managing LLM latency and variance, developing sophisticated prompt engineering strategies, and building fault-tolerant, defensive systems that perform consistently. - Be a Force Multiplier: Act as the key technical mentor and thought leader for our large engineering team and drive some mission-critical initiatives to production. Qualifications - 10+ years of professional software engineering experience, with a proven track record of building complex, data-intensive, backend systems. - Deep expertise (5+ years) in building and scaling production-grade services using modern backend frameworks such as FastAPI, Django, Spring Boot or similar. - Mastery in designing large-scale distributed systems, demonstrating strong knowledge of asynchronous patterns, streaming/queuing/caching strategies, and robust observability (logging, metrics, tracing). - Exceptional communication and leadership skills. You can articulate complex technical concepts to diverse audiences and have the ability to influence engineering direction across multiple teams without direct authority. Nice to have - Hands-on experience in the complete lifecycle of AI/ML models: from experimentation and prototyping to deploying, monitoring, and iterating on them in a high-volume cloud environment. - Proficiency with modern DevOps and MLOps practices, including CI/CD pipelines, Infrastructure as Code (IaC), and automated testing frameworks. - Hands-on experience with containerization and orchestration technologies, particularly Docker and Kubernetes. Company Description AlphaSense is an equal-opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals. All employees share in the responsibility for fulfilling AlphaSense’s commitment to equal employment opportunity. AlphaSense does not discriminate against any employee or applicant on the basis of race, color, sex (including pregnancy), national origin, age, religion, marital status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any other non-merit factor. This policy applies to every aspect of employment at AlphaSense, including recruitment, hiring, training, advancement, and termination. In addition, it is the policy of AlphaSense to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where a particular employee works.

Role Description We are seeking a visionary and hands-on Principal Engineer to be the foundational pillar of our strategy in the Content portfolio. You will be the catalyst who injects deep expertise into our product portfolio. Your mission will be to research, architect, and pioneer the solutions that will process and extract intelligent insights from millions of unstructured documents and multi-media files every single day. This is a unique "founding engineer" opportunity to shape the future of content within our company. You will be one of the primary authorities, responsible for identifying and implementing state-of-the-art techniques for document ingestion, classification, entity extraction, image search, and more. If you are a seasoned engineer who thrives on solving massive-scale data challenges and wants to build a center of excellence from the ground up, this role is for you. What You’ll Do - Spearhead AI Innovation: Act as the chief technical authority, you will research, evaluate, and prototype cutting-edge solutions using Large Language Models (LLMs), Computer Vision, and other techniques to solve our most complex data extraction challenges. - Architect for Scale: Design and build robust, highly scalable, and cost-effective AI services and data processing pipelines. Your architecture will be the backbone for processing millions of documents daily with high reliability and throughput. - Tackle Real-World AI Challenges: Go beyond theory to systematically solve the practical problems of production AI. This includes managing LLM latency and variance, developing sophisticated prompt engineering strategies, and building fault-tolerant, defensive systems that perform consistently. - Be a Force Multiplier: Act as the key technical mentor and thought leader for our large engineering team and drive some mission-critical initiatives to production. Qualifications - 14+ years of professional software engineering experience, with a proven track record of building complex, data-intensive, backend systems. - Deep expertise (8+ years) in building and scaling production-grade services using modern backend frameworks such as FastAPI, Django, Spring Boot or similar. - Mastery in designing large-scale distributed systems, demonstrating strong knowledge of asynchronous patterns, streaming/queuing/caching strategies, and robust observability (logging, metrics, tracing). - Exceptional communication and leadership skills. You can articulate complex technical concepts to diverse audiences and have the ability to influence engineering direction across multiple teams without direct authority. Nice to have - Hands-on experience in the complete lifecycle of AI/ML models: from experimentation and prototyping to deploying, monitoring, and iterating on them in a high-volume cloud environment. - Proficiency with modern DevOps and MLOps practices, including CI/CD pipelines, Infrastructure as Code (IaC), and automated testing frameworks. - Hands-on experience with containerization and orchestration technologies, particularly Docker and Kubernetes. Company Description AlphaSense is an equal-opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals. All employees share in the responsibility for fulfilling AlphaSense’s commitment to equal employment opportunity. AlphaSense does not discriminate against any employee or applicant on the basis of race, color, sex (including pregnancy), national origin, age, religion, marital status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any other non-merit factor. This policy applies to every aspect of employment at AlphaSense, including recruitment, hiring, training, advancement, and termination. In addition, it is the policy of AlphaSense to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where a particular employee works.

Role Description The Content organization is responsible for identifying, creating, licensing, and integrating best-in-class unstructured and structured data that is both self-sourced and from third-party content providers. The Content teams report to the Chief Content Officer and have strategy, product management, content operations, and support responsibilities for each Content vertical. We have been experiencing a rapid growth cycle across all content sets, including Events & Transcripts. We value and uphold transparency, trust, and accountability in our relationships within the team and with external and internal stakeholders. Qualifications - 10+ years of experience in content strategy or operations related to financial data, including at least 5 years of product management experience. - Strong preference for candidates with specific experience in events & transcripts data curation. - Expertise in investment research and analysis, including firsthand knowledge of transcripts usage in the investment industry. - Strong problem-solving and decision-making abilities, with a results-oriented mindset applicable in the data collection required to support new content sets and functionality. - A track record of thriving in a fast-paced and dynamic environment, managing multiple priorities and geographically dispersed teams and stakeholders effectively. - A demonstrated history of successful delivery of content and related functionality from initial requirements gathering to release using iterative/agile development methodologies. - A superior ability to set priorities, stay focused, and meet deadlines. - Expertise in Microsoft Excel and proficiency with a database query language (e.g. SQL). - Masters in Commerce or business degree with a strong academic record. Chartered Accountant or Chartered Financial Analyst certification is a significant plus. Requirements - Functional ownership of the Events & Transcripts content data pipeline overseeing key aspects of tool development to support content collection, production, and integration: defining and refining business requirements, sourcing, methodology, policies, and data integrity processes. - Refining collection and deduplication tools & techniques in close collaboration with engineering to understand and optimize costs, automation opportunities, and timelines for all aspects of implementation and the ongoing events & transcripts content operation. - Participate in regular team meetings and performance reviews to assess progress, address challenges, and identify opportunities for growth and development. - Contribute to the successful launch of events & transcripts content into the market, including contributing to the creation of announcements, marketing collateral, documentation, user training, and internal training. - Serve as an escalation point for data integrity and methodology issues. - Track industry and competitive trends and deliver competitive intelligence to better evolve product vision and market positioning. Company Description AlphaSense is an equal-opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals. All employees share in the responsibility for fulfilling AlphaSense’s commitment to equal employment opportunity. AlphaSense does not discriminate against any employee or applicant on the basis of race, color, sex (including pregnancy), national origin, age, religion, marital status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any other non-merit factor. This policy applies to every aspect of employment at AlphaSense, including recruitment, hiring, training, advancement, and termination. In addition, it is the policy of AlphaSense to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where a particular employee works.

Role Description Reporting to the Billing & Collections Manager, the position will be the primary point of contact for a variety of AR related activities focused on resolving client communications regarding billing and collections inquiries, as well as internal requests regarding the same. This role will be responsible for overseeing all vendor onboarding and third-party platform management. With an emphasis on prompt and accurate communications, the ideal candidate will be able to strictly adhere to our company's SLA standards and ensure every message is escalated accordingly if it cannot be actioned in real time directly. You will work as part of a growing team at a well-funded growth-stage tech company, and you will have direct communications with clients and a number of internal teams. There will be significant opportunity to advance your career as the company scales. Qualifications - Preference for a candidate with a BCOM / MCOM / BBA / MBA in Finance. - 1+ years of experience in O2C collections, Revenue recognition & reconciliation, and Email Queue or Case Management. - Preference for candidates who have worked with Salesforce and NetSuite. - Primary Skills: Excellent Written and Verbal Communication, Data Management, Customer Service, Billing and Collections Experience, Problem Solving and Multitasking. - Secondary Skills: Time Management Skills, Ownership of case management, Excel and Gsuite. Requirements - Minimum 1 years’ experience in AR, O2C, and collections process, whether directly as a biller, a collections specialist, or a queue management specialist. - Advanced proficiency in Excel is encouraged. - Strong analytical skills are essential; the ideal candidate will have a keen eye for detail and will not allow emails or cases to fall through the cracks. - Strong oral and written communication skills in English with the ability to effectively gather and convey information via e-mail or phone with people located in other non-local offices and in different time zones. - Experience with Maxio, NetSuite, Sage Intacct, and Salesforce will be preferred. - The ideal candidate will be a self-motivated, proactive, deadline-oriented, fast learner, who is an organized, dedicated, flexible, hands-on team player with excellent problem-solving skills. - "Roll-up-the-sleeves" approach is required. Comfortable in an unstructured, dynamic, fast-paced environment. - Extended hours required during peak business periods – financial close, audit periods, and as required by management. Key Responsibilities - Email Queue Management: - Will be responsible for keeping the combined Billing & Collections email queue within 24 business hours SLA. - Work as the primary point of contact for all new email threads to ensure routine questions and vendor onboarding requests are dealt with in a timely manner or escalated internally where appropriate. - Handle the completion of Banking Forms and provide other such Financial documentation such as W9’s, Tax Certificates, etc. - Resubmit invoices through the billing system by email or by vendor portal as needed if the client provides updated billing information post sale/renewal. - Respond to urgent escalation requests and flag internally the appropriate party for support, where needed. - Ensure all open cases are being managed by the team and actioned in a timely manner, once assigned. - Vendor Onboarding: - Own the process of vendor onboarding for AlphaSense and its clients. - Review, validate, and maintain vendor records, legal names, tax IDs, addresses, and contact information. - Provide documents such as W-9, 10F forms, NO PE certificates, banking information, COI, TRC etc. - Ensure accurate vendor creation in procurement systems (SAP, Oracle, Ariba, Coupa, Tungsten, Ramp, Wise etc). - Perform high-importance confirmations including bank verification and TIN validation. - Hands-on Experience in NetSuite and Salesforce. - Contract Review: - Review contract and SFDC data, audit sales orders and invoices within the billing system. - Ensure compliance with company policies and procedures. - Understand contract structure, billing practices, and customer policies from both a customer-facing and a finance department perspective. - Resolve simple billing issues without escalation and know when to flag a case for internal audit by the biller and management team per specified protocols. Benefits - Immediate Joiners will be preferred.

Role Description The role of Engineer II, Information Engineering is responsible for designing, building, and operating scalable enterprise platforms that power internal teams across the organization. This role approaches technology challenges with an engineering mindset - developing automated, reliable, and secure solutions that reduce manual work and enable teams to operate efficiently at scale. Our mission is to design, build, and operate secure, scalable IT platforms and identity services that power the company. We leverage engineering, automation, and deep systems expertise to reduce operational overhead, increase reliability, and support long-term organizational growth. This engineer will focus on identity and access management, enterprise systems engineering, enterprise security, and automation-driven platform development, while supporting complex technical initiatives across the organization. The role requires strong technical expertise, architectural thinking, and the ability to translate business needs into scalable engineering solutions. Working closely with cross-functional teams, the engineer will help shape the technical direction of enterprise systems while promoting best practices in automation, infrastructure management, and system reliability. This role provides an opportunity to directly impact the productivity, security, and scalability of the company as we continue to grow. Qualifications - Bachelor’s degree in Computer Science, Information Technology, or a related field, or an equivalent combination of experience and certifications. - Strong programming and scripting skills in Python, PowerShell, and Bash. - Experience integrating systems using RESTful APIs, authentication frameworks such as OAuth, and common data formats such as JSON and YAML. - Proficiency with Infrastructure as Code (IaC) tools such as Terraform. - Experience working with CI/CD pipelines and version control systems (Git) to manage infrastructure, automation, and configuration changes. - Experience designing and maintaining system integrations and automation using APIs and event-driven workflows. - Solid understanding of networking fundamentals, troubleshooting, and system performance optimization. - Experience in identity and access management platforms, particularly Okta and Okta Workflows, and experience designing secure identity architectures. - Strong problem-solving abilities with a structured and analytical approach to designing technical solutions. - Excellent communication skills with the ability to explain complex technical concepts to both technical and non-technical stakeholders. Requirements - Design and build automation-driven solutions and system integrations that reduce manual operational work and improve reliability across enterprise systems. - Develop and maintain internal platforms and services that support identity management, enterprise applications, and secure access to company resources. - Design, implement, and support networking and secure access technologies, including Zero Trust Network Access and identity-aware access controls. - Apply engineering best practices such as infrastructure as code, version control, testing, and CI/CD to enterprise systems and automation workflows. - Define and maintain architecture standards, design principles, and technical guidelines to ensure a consistent and scalable enterprise platform. - Collaborate with internal teams to understand business needs and translate them into secure, scalable engineering solutions. - Partner with Security and Compliance teams to support initiatives such as vulnerability management, patching, and incident response. - Contribute to technical planning and implementation of complex cross-functional technology initiatives. - Maintain documentation for system designs, integrations, and automation workflows to support long-term maintainability. - Provide technical mentorship and guidance to team members while promoting a culture of engineering excellence and continuous improvement. - Stay informed on emerging technologies and identify opportunities to improve platform reliability, security, and scalability. Benefits - AlphaSense is an equal-opportunity employer. - Commitment to a work environment that supports, inspires, and respects all individuals. - Reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances.

Role Description Content Analyst will work with our Content team to expand AlphaSense’s content offering and support the needs of our clients. You will work together with a team of product managers, content analysts, software engineers, and content vendors. Tasks will include: - Identifying and onboarding new content - Configuring automatic content ingestion processes - Monitoring content quality Content sets include public company presentations, news, regulatory, trade journals, publications, and other content available via the web. Qualifications - Outstanding oral and written communication skills - 0-4 years of data entry and/or data maintenance experience - A high aptitude and willingness to learn - Knowledge of MS Office, Google Suite, Linear, Notion, Creation of SOPs - Ability to distill and explain complex issues in simple terms - Energetic and creative individual, possessing natural curiosity with the ability to learn quickly and adapt - Effective time management and task prioritization when under pressure - Ability and interest to work independently - Must be able to work a late shift to support the U.S. revenue team - Bachelor’s Degree - Experience with financial information/data and analyst workflows Requirements - Research & Analysis: Discover new sources of content available on the web to augment our content offering, and evaluate web sources to be onboarded. - Content Onboarding & Maintenance: Review content processing alerts, verify and upload company presentations and other content, configure new web scraping jobs, maintain existing scraping jobs, define requirements for quality reports, and execute quality reports. - Troubleshooting Content Issues: Bring new ideas and concepts forward to develop innovative and effective ways of troubleshooting content issues. - Content Support: Responsible for 3rd level support, addressing content-related inquiries, escalating to internal teams and content providers, raising tickets, and tracking issues. - Coordinate with content providers: Proactively follow up with content providers and internal teams to resolve issues in a timely manner. - Content Flow Monitoring & Reporting: Track processing state, generate content usage reports, and maintain logs of content requests. - Documentation: Create, update, and document content onboarding processes. - Quality Assurance and Quality Control: Review documents for proper categorization and tagging across our processing pipeline of content. Optional/Strong Plus Qualifications - Experience managing content aggregation processes - Experience processing documents published by companies (presentations, filings, press releases, transcripts) - Experience configuring web crawl jobs (structured or unstructured data sets)

Role Description Our Site Reliability Engineering team is growing, and we are looking for a highly experienced Staff Site Reliability Engineer to help shape the future of reliability, scalability, and performance at AlphaSense. This is a hands-on, high-impact role where you will: - Architect core reliability platforms. - Lead by example in incident response. - Drive cultural adoption of SRE best practices across our global engineering organization. Our mission is to engineer our platform to the reliability standards of mission-critical systems, targeting 99.99% uptime, while continuously enhancing our systems and processes. This role is key to that mission and goes beyond traditional system maintenance; it’s about pioneering the platforms, practices, and culture that enable engineering to scale effectively. You will act as a force multiplier, mentoring fellow engineers, influencing architectural decisions, and setting the technical bar for reliability across the company. Qualifications - 8+ years of experience in Site Reliability Engineering, DevOps, or a similar role, with at least 3+ of those years operating in a Senior+ SRE position. - Strong background in running production SaaS systems at scale. - Proficiency in at least one programming/scripting language (Python, Go, or similar). - Hands-on expertise with cloud platforms (AWS, GCP, or Azure) and Kubernetes. - Deep understanding of networking fundamentals (TCP/IP, DNS, HTTP/S, load balancing). - Experience with monitoring & alerting (Prometheus, Grafana, Datadog, ELK). - Familiarity with advanced observability (OTEL, continuous profiling). - Proven incident management experience, including leading high-severity incidents and postmortems. - Strong troubleshooting skills across the full stack. - Excellent communication and collaboration skills. Requirements - Architect Reliability Paved Paths: Build frameworks and self-service tooling that let teams own the reliability of their services in a “You Build It, You Run It” culture. - Lead AI-Driven Reliability: Drive our AIOps strategy — automating diagnostics, remediation, and proactive failure prevention. - Champion Reliability Culture: Embed SRE practices across engineering via design reviews, production readiness, and operational standards. - Incident Leadership: Act as Incident Commander during critical events, modeling operational excellence, and ensuring blameless postmortems lead to lasting improvements. - Advance Observability: Deliver end-to-end monitoring, tracing, and profiling (Prometheus, Grafana, OTEL, Continuous Profiling) to optimize performance proactively. - Mentor & Multiply: Elevate engineers across SRE and product teams through mentorship, technical guidance, and knowledge sharing. Company Description AlphaSense is an equal-opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals. All employees share in the responsibility for fulfilling AlphaSense’s commitment to equal employment opportunity. AlphaSense does not discriminate against any employee or applicant on the basis of race, color, sex (including pregnancy), national origin, age, religion, marital status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any other non-merit factor. This policy applies to every aspect of employment at AlphaSense, including recruitment, hiring, training, advancement, and termination. In addition, it is the policy of AlphaSense to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where a particular employee works. We at AlphaSense have been made aware of fraudulent job postings and individuals impersonating AlphaSense recruiters. These scams may involve fake job offers, requests for sensitive personal information, or demands for payment. Please note: - AlphaSense never asks candidates to pay for job applications, equipment, or training. - All official communications will come from an @alpha-sense.com email address. - If you’re unsure about a job posting or recruiter, verify it on our Careers page. - If you believe you’ve been targeted by a scam or have any doubts regarding the authenticity of any job listing purportedly from or on behalf of AlphaSense please contact us. Your security and trust matter to us.