This page tracks remote team lead openings that are location-eligible for Utah.
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$22 - $128,600
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10 Jobs
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• Drive and encourage innovative investigative processes and workflows • Direct the day-to-day activities of investigative staff • Serve as investigative planning consultant to teams • Monitor and prioritize investigation allocation • Identify knowledge gaps and provide training opportunities • Mentor direct reports including coaching and performance feedback • Identify workflow and process inefficiencies • Collaborate cross functionally with investigative teams • Maintain knowledge of Health Care Fraud trends and schemes
Helping employers and employees save up to 80% on health plan and out-of-pocket medical imaging costs.
• Lead Daily Operations • Manage a team of Member Support agents across chat, phone, email and SMS. Ensure coverage, adherence to SLAs, and prompt response to all inbound inquiries. • Conduct daily check-ins to align on volume, ticket priorities, and tone expectations. • Coaching and Development • Monitor conversations for quality, tone, and accuracy; deliver actionable feedback. • Lead weekly coaching sessions and identify top performers and improvement areas. • Escalation and Problem Solving • Handle escalated member cases, ensuring swift and complete resolution. • Partner with internal teams (Clinical, Operations, Product) to resolve recurring issues. • Operational Excellence • Track and analyze team metrics such as response time, resolution rate, CSAT, and Average Handle Time. • Collaboration and Reporting • Share key insights and recurring member pain points with leadership and cross-functional teams.
• Lead and develop a pod of 4 General Liability adjusters handling Premise, Habitational, Risk Transfer, Construction, and New York Labor Law claims. • Own the performance and health of the dedicated account. That means quality, timeliness, outcomes, and the client relationship. • Review reserves, coverage positions, and settlement strategy; approve or escalate within your authority. • Handle escalations and the most complex, high-exposure litigated files directly. • Run QA and file reviews; coach to the gaps you find and raise the bar across the team. • Serve as the primary claims point of contact for the client including reporting, trends, and program-level recommendations. • Direct outside counsel and investigative vendors on significant matters. • Build and refine claims guidelines, best practices, and process improvements for the account, and help shape how our broader claims org operates. • Support hiring, onboarding, and ongoing development for the team.
Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.
• Lead with clinical confidence during urgent calls by helping the team triage patient needs, reduce medication interruptions, and support safe therapy continuation • Guide patients, caregivers, and clinical partners through issues related to infusion devices, central lines, medication administration, and other therapy support needs • Build clear connections across patients, caregivers, pharmacists, nurses, hospitals, physicians, and internal partners so care needs are addressed with urgency and accuracy • Strengthen team performance by orienting new hires, supporting onboarding, coordinating annual clinical nurse competencies, and helping staff prepare for new therapy launches • Create, update, and improve resources that help the Nurse Clinical Support Center work with consistency in a fast-paced environment • Use data and trend insights to monitor unit activity, report key statistics, and identify opportunities to improve service, readiness, and patient support • Support team meetings, policy updates, and procedure maintenance with a focus on practical solutions, shared learning, and continuous improvement.
• Managing multiple concurrent projects including renovations, building infrastructure upgrades, large remodels, and new construction with heavy focus on ground-up construction • Leading ground-up construction projects through all phases: due diligence and land acquisition, feasibility studies, design development, planning and zoning review, pre-construction, construction, and closeout • Evaluating site feasibility during transaction phases, assessing physical, environmental, regulatory, and financial factors • Directing technical and financial analysis to determine project scope, budget parameters, schedule requirements, and risk factors • Coordinating with architects, engineers, and consultants to develop construction documents that meet project objectives and budget requirements • Managing municipal approval processes, regulatory compliance, contractor selection, subcontractor procurement, and value engineering • Overseeing construction operations including schedule management, quality control, budget tracking, change order processing, and safety compliance • Providing weekly project activity updates to Team Lead on schedule, risks, budget status, and cash flow using JLL technology platforms • Developing risk management plans and guiding teams through work authorization processes to prevent impacts in critical environments • Preparing comprehensive project documentation including charters, due diligence reports, budgets, schedules, meeting minutes, funding requests, status reports, and punch lists in accordance with pre-established formats • Managing vendors to ensure compliance with all project policies and procedures, ensuring project closeout within 90 days of completion including inspections, commissioning, warranty documentation, and client handover
• Lead, mentor, and coach a team of Onboarding Specialists to drive high performance and professional growth. • Onboard new hires and develop existing team members' consulting and presentation capabilities. • Conduct regular one-on-one meetings, provide constructive feedback, and handle performance management to cultivate a cohesive, high-performing team. • Act as the primary point of contact for enablement-related project risks and client escalations. • Execute customized training programs tailored to various user personas (e.g., AP Clerks, Controllers, and CFOs). • Act as a primary consultant to client leadership, proactively identifying project risks to ensure continuous momentum. • Define, track, and report on key adoption metrics and the overall effectiveness of the team's configuration and training interventions. • Work alongside Implementation Management to develop and refine enablement resources, guides, and training templates to streamline the onboarding journey.
• Assist in training and staff development; demonstrate effective team training • Respond to questions from the team • Provide follow through to help resolve issues • Communicate team status and team issues to management (as necessary) • Identify and participate in process improvement opportunities
America’s leading home care provider. Hire family or friends for daily care, and the caregiver gets paid.
• Collaborates with the Assistant Manager to support Launch Specialists in meeting productivity goals • Flexibly supports Launch Specialists by handling inbound or outbound calls to caregivers, patients, AAAs, and MCOs as needed based on team workload • Audits calls and Salesforce documentation to ensure quality standards are met and that key steps in the process are being followed; provides supportive coaching to help Launch Specialists feel empowered with the knowledge to continuously improve. • Assist with documenting and developing best practices and training material • Be the direct point-of-contact for team member inquiries or concerns; Support team members in resolving issues and escalate complex cases as needed to the Assistant Manager. • Provide peer-to-peer coaching, share feedback, and help foster a positive team environment. • Monitor daily workflows to ensure that team members are meeting performance goals, following standard policies and procedures and remain within compliance guidelines • Support team members in meeting KPIs by monitoring workflows and providing day-to-day guidance • Responsible for communicating updated information and training from senior management and other departments to their direct reports • Assists in interviewing candidates, training employees and providing additional training and support to their team. • Build a positive work environment and culture consistent with FreedomCare core values: Here for You, Be Positive, Own It, Do the Right Thing.
• Oversee the day-to-day activities of the EHB staff, ensuring high-quality customer service and adherence to service level agreements. • Provide guidance and resolution for escalated loan files and loan-level inquiries while managing workflow for Post-Closing Escrow Holdback processes. • Assign and balance workflow, conduct employee performance evaluations, monitor timecards, and support overall team productivity and compliance. • Collaborate with cross-functional departments to resolve problems and support initiatives. • Monitor and manage daily pipelines to optimize productivity, balance workloads, ensure service level agreements are met, and maintain compliance with CCM policies and loan approval requirements. • Serve as a liaison between CCM branches, loan officers, clients, and third-party vendors. • Ensure a thorough review of all required documents to support disbursements. • Manage the loan disbursement process and provide guidance to Escrow Holdback Specialists. • Monitor undeliverable loans and rate lock expiration dates to ensure extensions are requested and loans are re-locked. • Manage and monitor Agency Close Outs of Escrow Holdbacks. • Hold weekly meetings and perform monthly spot checks to ensure accuracy, completeness, and compliance. • Coordinate with CCM Accounting for reconciliation regarding disbursement of funds. • Manage employee timecard corrections, monitor and approve PTO requests. • Complete and facilitate employee performance evaluations. • Communicate any recommended updates or revisions to the Escrow Holdback Policies and Procedures to the Insuring and Escrow Holdback Manager. • Communicate operational trends and recurring issues. • Maintain a limited pipeline of loans to support workflow management and ensure balanced team coverage. • Provide training and onboarding support to new employees.
Triplemoon delivers seamless, evidence-based behavioral health support to families—at every age and stage.
• Serve as the first point of contact for BHCMs on day-to-day operational and care delivery questions • Monitor team schedules, caseload distribution, and daily workflows to ensure consistent patient coverage • Support BHCMs in navigating complex patient situations, escalating to the Director of Behavioral Health and Chief Clinical Officer as appropriate • Promote a culture of accountability, clinical excellence, and psychological safety across the BHCM team • Conduct regular check-ins with individual BHCMs to surface operational barriers and support team morale • Conduct regular shadow sessions with BHCMs, providing structured, real-time feedback on clinical delivery and documentation • Complete chart audits to assess documentation quality, care cadence adherence, and registry accuracy • Identify patterns in quality gaps and escalate systemic issues to the Director of Behavioral Health • Support rollout and adherence to updated clinical workflows and SOPs as developed by the Manager of Education, Curriculum & Credentialing Registry Review Support • Attend weekly registry review meetings led by the Sr. Manager of Psychiatry • Capture and follow up on action items from registry review, coordinating with BHCMs to ensure timely implementation • Monitor patient engagement against clinical cadence guidelines and flag outliers for discussion at registry review • Serve as an operational liaison between the BHCM team and clinical leadership, surfacing workflow friction points and improvement opportunities • Support onboarding of new BHCMs in coordination with the Director of Behavioral Health and Manager of Education, Curriculum & Credentialing • Contribute to the development and refinement of clinical operating procedures based on day-to-day team experience • Assist in tracking BHCM performance metrics and provide input to the Director of Behavioral Health for performance management processes
Swift
