• Manage a team comprised of engineers, drafters, designers, and/or technicians • Ensure accurate, timely, and quality completion of Electrical Engineering scopes assigned to the team • Promote, implement, and reinforce internal processes and workflows that improve quality, consistency, and efficiency across the department • Assign work to and coordinate work with entry-level engineers, technicians, or administrative staff • Review and verify the work of engineers, designers, drafters, and field service personnel for general quality and accuracy • Support business development via Seller-Doer, assist with marketing tasks, and prepare proposals as needed • Prepare technical write-up for applicable change orders • Provide field assistance, troubleshooting, and observation reports • Maintain professional understanding of all applicable Codes and Standards, and construction practices

• Assists the Follow Up Managers to oversee the operations of the Follow Up team. • Identifying opportunities to improve efficiency and overall process improvement for the assigned responsibilities. • Overseeing the day-to-day operations of the team to keep the staff on task. • Building successful working relationships with the Follow Up staff on and offshore. • Monitor timecards and time off calendar. • Coordinate and assist in training new and existing employees. • Overseeing team members and answering their questions. • Distribute daily workflows to all team members. • Audit employees work and provide feedback, support, and training when necessary. • Host frequent team meetings. • Monitor employee’s productivity via ActivTrak.

• Assist in training and staff development; demonstrate effective team training • Respond to questions from the team • Provide follow through to help resolve issues • Communicate team status and team issues to management (as necessary) • Identify and participate in process improvement opportunities

• Supervise all leasing, collections, maintenance dispatching, and administrative activities. • Ensure all rental inquiries are answered promptly. • Monitor lead conversion rates, applications, approvals, move-ins, and occupancy levels. • Supervise daily posting of rental advertisements on Facebook Marketplace, Craigslist, Zillow, and other rental platforms. • Review guest cards, applications, collections reports, and vacancy reports. • Coordinate maintenance requests and follow up until completed. • Manage and supervise team members and provide daily performance coaching. • Identify operational problems and recommend solutions to improve occupancy and collections.