This page tracks remote collections openings that are location-eligible for Kentucky.
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Sagent powers banks and lenders to make loans and homeownership simpler and safer for millions of consumers.
• Review and document status of accounts and initiate telephone contact with insurance companies and repossession agents • Review, cancel and file claims against ancillary insurance products • Manage customer warranty and Gap Claims • Total Loss vehicle processing • Consumer data entry • Impound repossession handling • Prepare correspondences on delinquent accounts requiring special handling including contacting members by USPS mail, certified or email • Establish and monitor payment plans • Review and make recommendations for repossessions • Adhere to all laws, rules, regulations, policies, procedures, and internal controls specific to the job functions • Answer incoming vendor communications (i.e., phone, emails, faxes, etc.) • Perform other job-related duties as assigned
Role Description We are looking for a competent Credit and Collections Specialist to undertake a variety of financial and non-financial tasks in order to help guarantee the company’s revenues. You will handle the collection and resolution of account balances of an assigned portfolio. - Collect, manage, and provide resolution of outstanding invoices from current and past due accounts for an assigned portfolio. - Provide resolution of issues related to billing inquiries, disputes. - Identify, research, and resolve collection issues in a timely manner. - Provide assistance with unidentified payment applications. - Meet company deadlines for month end close responsibilities. - Assist with updating and improving documentation of policies and procedures related to assigned responsibilities. Qualifications - Minimum 2 years of Accounts Receivable and/or Collections experience. - High school diploma/GED required (Associate degree in a business-related field preferred). - Experience in handling escalated research situations. Requirements - Excellent verbal and written communication skills. - Intermediate knowledge of MS Outlook, MS Word, and MS Excel. - Self-starter capable of adapting to meet fast paced and changing business needs. - Ability to function in a collaborative, team-oriented environment. - Able to work effectively with all levels of management. - Must demonstrate exceptional organizational and communication skills and ability to manage multiple priorities. Company Description Sharecare is the leading digital health company that helps people – no matter where they are in their health journey – unify and manage all their health in one place. Our comprehensive and data-driven virtual health platform is designed to help people, providers, employers, health plans, government organizations, and communities optimize individual and population-wide well-being by driving positive behavior change. Driven by our philosophy that we are all together better, at Sharecare, we are committed to supporting each individual through the lens of their personal health and making high-quality care more accessible and affordable for everyone.
defi SOLUTIONS is a pioneer in end-to-end, SaaS loan originations, servicing, and managed servicing solutions. Our customers include the highest volume captive auto lenders, banks, credit unions, and finance companies in North America. We have more than three decades of experience helping lenders reduce time-to-market, streamline operations, and customer lending processes with proven, scalable performance.
Role Description Our back-office collections team is looking to fill a position on our deficiency balance team to support our auto lending portfolio. In this role, you will be key in helping the company achieve desired financial outcomes as defined by client objectives. Our clients include some of the largest financial institutions and automotive finance companies in the United States! Duties and Responsibilities - Managing deficiency balance letter & additional charges process - Posting repossession warranty cancellations & VSI claims - Processing credit reporting disputes - Adhere to all laws, rules, regulations, policies, procedures, and internal controls specific to the job functions - Answer incoming customer or vendor communications (i.e., phone, emails, faxes, etc.) - Perform other job-related duties as assigned Qualifications - HS Diploma or GED - 3+ years’ back-office experience in a high-volume environment - Minimum one-year prior accounting, banking, or other financial experience - Excellent verbal and written communication skills - Comfortable working with numbers - Intermediate proficiency with Windows-based software programs (i.e., MS Word, Excel) - Solid analytical and multi-tasking skills that result in solid decision-making skills and time management - Easily manage through change Preferred Qualifications - Prior credit reporting experience preferred Requirements - No travel is required for this position Benefits - Paid Training - Up to four weeks of PTO (Paid Time Off) allotted per year to encourage a healthy work/life balance - Tuition Reimbursement - Day One - Comprehensive Benefits Package - We encourage your individual growth and look to promote within! Company Description defi SOLUTIONS partners with captives, banks, credit unions, and finance companies of all types and sizes to allow lenders to focus and transform their operations. The company's comprehensive suite of originations, servicing, and analytics solutions, together with technology-enabled processing services, creates a flexible, configurable, and scalable platform that addresses lenders' and borrowers' ever-evolving needs. defi SOLUTIONS combines the expertise of defi SOLUTIONS and the former Sagent Auto Lending with the backing of Warburg Pincus, Bain Capital Ventures, and Fiserv.
Role Description Horizon Health in any Horizon community is seeking a Full-Time Dental Billing and Collections Associate. This position is responsible for carrying out the duties of the billing and collections of the organization as directed by the Director of Coding and Billing. Successful candidates for the Billing and Collections Associate should be passionate about providing high-quality, patient-centered care. Horizon Health offers a collaborative, team-oriented work environment focused on meeting the needs of individual patients while supporting and contributing to the health and wellness of our communities. Position may be remote eligible for the right candidate. Key Responsibilities - Handle patient questions regarding insurance billing. - Handle credit arrangements with patients and questions about account status. - Monitor accounts for status of insurance activity; follow-up on problem claims. - Prepare and submit monthly patient statement files. - Prepare and file insurance claim forms including electronic claims. - Research insurance denials and/or rejections and work to correct & resubmit as necessary to maximize patient revenue. Culture Horizon Health’s culture is built on the Non-Negotiable attributes of Respect, Teamwork, Accountability, Integrity, Professionalism, and being Rurally Focused — ensuring every team member upholds these attributes daily. The organization values all contributions equally, supports individual growth, and aims to be your "forever employer" that enhances both employee satisfaction and community health outcomes. Benefits - Medical and Dental Inhouse Benefits - Life and Disability Insurance - AFLAC - Sick Time - Vacation Time - 10.5 Paid Holidays - 401(k) matching - Dental insurance - Health insurance - Vision insurance Company Description
Role Description At CarepathRx, we help health systems and hospitals deliver pharmacy care that supports better patient outcomes. As a Medical Collections Specialist, you will help resolve insurance claims, improve reimbursement, and support a smoother experience for patients, payers, and care teams. This is a great opportunity for someone who is detail-oriented, curious, and ready to grow in revenue cycle work. Home infusion billing or collections experience is strongly preferred because it supports success in this specialized care setting. Schedule: Monday-Friday, 8:00 a.m.-4:30 p.m. ET Responsibilities - Support strong reimbursement outcomes by collecting on insurance claims and moving unpaid accounts toward timely resolution. - Research denials, rejections, and payment issues to find root causes and recommend steps that help prevent repeat problems. - Submit payer appeals within required time frames and use clear documentation to support accurate claim review. - Review patient account details, claim status, and explanations of benefits to decide the best next action, such as correction, refiling, adjustment, or appeal. - Investigate claims and payer contracts to confirm payment accuracy and identify reimbursement gaps, with attention to home infusion billing requirements when applicable. - Communicate with patients, payers, outside agencies, and internal partners in a professional, helpful, and timely manner. - Document collection activity, account actions, and outcomes in patient notes, AR Aging Reports, and Over/Under Reports. - Track account trends and share insights that support process improvements, stronger collections, and better revenue cycle results. - Meet quality, productivity, and service standards while working independently and as part of a collaborative team. Qualifications - High school diploma or GED. - 1+ year of experience in medical collections, medical billing, revenue cycle, healthcare administration, or a related role. - Experience working with insurance claims, denials, appeals, payer follow-up, or account resolution. - Ability to read and interpret an explanation of benefits (EOB) and understand claim payment or denial activity. - Knowledge of insurance policies, third-party payer guidelines, and reimbursement practices. - Strong customer service, communication, organization, and problem-solving skills. - Ability to communicate clearly by phone, email, and written correspondence with patients, payers, and internal partners. - Strong attention to detail and ability to manage multiple priorities in a fast-paced environment. - Ability to handle sensitive information with care, discretion, and confidentiality. - Ability to perform basic math calculations and review account data accurately. Requirements - Strongly preferred: 1+ year of experience in home infusion billing, home infusion collections, specialty pharmacy, or a closely related healthcare setting. - 2+ years of experience in medical collections, medical billing, revenue cycle, or healthcare financial operations. - Working knowledge of ICD-10, CPT, HCPCS, and medical terminology. - Familiarity with Medicare billing requirements, including DMEMAC guidelines. - Experience with HCN360, CPR+, or similar healthcare billing systems. - Associate or bachelor's degree in healthcare administration, business, finance, or a related field. - Knowledge of financial resources or payment assistance options that support patient account resolution. Benefits - CarepathRx provides equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, or veteran status, or other legally protected classification in the state in which a person is seeking employment. - Applicants are encouraged to confidentially self-identify when applying. - Local applicants are encouraged to apply. - Drug-free work environment. - Must be eligible to work in this country. - If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
Role Description CarepathRx is seeking a Healthcare Collections Lead to support our Revenue Cycle team. This role is responsible for overseeing collection activities, resolving outstanding accounts, supporting staff training, and serving as a subject matter expert for billing and payer-related issues. - Manage insurance and patient account collections to ensure timely and accurate payments. - Review and resolve outstanding balances, denials, and unpaid accounts. - Monitor high-dollar accounts and identify trends impacting revenue cycle performance. - Assist with account reconciliations, adjustments, and batch posting activities. - Serve as a subject matter expert and provide guidance to collection staff. - Train and support new and existing team members. - Collaborate with billing, operations, and leadership teams to meet departmental goals. - Lead special projects and ensure timely completion of assigned initiatives. - Respond to patient, payer, and internal billing inquiries. Qualifications - Associate degree preferred. - Experience in medical collections, revenue cycle, or medical billing preferred. - Knowledge of ICD-10, HCPCS, medical terminology, third-party payer guidelines, and reimbursement practices preferred. - Proficiency with Microsoft Office applications. - Strong communication, customer service, organizational, and problem-solving skills. - Ability to manage multiple priorities while maintaining attention to detail. Requirements - Must be eligible to work in this country. - If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. Benefits - CarepathRx provides equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, or veteran status, or other legally protected classification in the state in which a person is seeking employment. - Local applicants are encouraged to apply. - Drug-free work environment.
• Collects payment on assigned delinquent accounts • Reviewing documentation • Contacting customers/clients by telephone and/or written correspondence • Arranging repayment schedules in order to minimize loss to the organization
Cadence is a pivotal leader in electronics & system design, building upon more than 30 years of computational software.
Role Description Timely collections of North America customer accounts receivable to achieve targeted results. Accounts receivable include multi-million-dollar transactions. To achieve these results, candidate will be required to develop, foster and manage key relationships with Cadence account managers/directors and customers. - Review open accounts receivable and engage in required collection efforts. - Make outbound collection calls/emails in a professional manner while maintaining and improving customer relations. - License key extensions – manage customer software access in line with customer payments. - Prepare cash flow forecasts for customer account portfolio, involving examination of existing and future billings for all order types and an assessment of the expected collection dates. - Prepare various reports as required. - Occasional project work. Qualifications - At least 5 years of collections experience including interaction with a large customer base. - Some credit experience preferred. - Proficiency in Microsoft Office including Excel and Word is essential. - Excellent communication, problem solving, and analytical skills required. - SAP, SharePoint, and Salesforce experience are preferred. - Must be a self-starter capable of identifying and completing critical tasks independently with a sense of urgency. - Must be detail oriented with an eye for accuracy. - Experience in high tech industry beneficial. Requirements - Resolve client-billing problems and address accounts receivable delinquency, applying good customer service in a timely manner. - Provide weekly and quarterly metrics reports with updates on collection status and analysis of movements on the accounts receivable ledger. - Cash receipts – liaise with Order Management and Accounting teams to ensure correct cash application to customer accounts. Company Description This is not a Call Center. This is a corporate office, and we are looking for a Sr. Credit & Collections Specialist to join our team.
Aston Carter, formerly Stephen James Associates, is a privately-held company founded in 1997 to deliver world-class staffing and professional talent services to
Role Description The Collections Specialist manages an assigned portfolio of accounts receivable, focusing on reducing past-due balances through proactive outreach and accurate account management. This role involves handling escalated accounts, resolving discrepancies, maintaining detailed account notes, and ensuring compliance with applicable collection laws. The Collections Specialist will work closely with internal stakeholders to support effective collection strategies while delivering professional, customer-focused service in a fully remote environment. - Manage the accounts receivable aging report for assigned locations and subsidiaries, including escalated accounts and invoices requiring higher-level collection efforts. - Conduct daily collection activities through direct phone calls and emails with customers to resolve past-due balances and secure payment commitments. - Maintain a call volume of approximately 30–35 collection calls per day while sustaining high-quality customer service. - Prepare collection letters as needed and coordinate with attorneys when necessary to support collection efforts. - Evaluate and recommend accounts for third-party collection placement and/or write-off based on established guidelines. - Communicate regularly with the Collections Manager regarding the status of past-due accounts and situations where additional leverage or support is needed. - Monitor and resolve financial discrepancies on customer accounts, including payment misapplications and billing issues. - Maintain accurate, detailed notes on all accounts to document collection activities, customer interactions, and agreed-upon payment arrangements. - Work returned statements to collect outstanding debt, obtain updated customer contact information, and ensure ERP systems reflect current data. - Use multiple software systems, including CRM and ERP platforms, to research accounts, record activity, and support reconciliation efforts. - Ensure the security and privacy of customer information and files in accordance with company policies and regulatory requirements. - Apply a basic understanding of applicable state and federal collection laws, including the Fair Debt Collection Practices Act and the Fair Credit Reporting Act, in all collection activities. - Collaborate with team members while also working independently to manage workload in a fast-paced environment. - Perform other related duties as assigned to support the overall effectiveness of the collections function. Qualifications - At least two years of experience in collection and credit work. - Strong customer service focus with the ability to handle challenging conversations professionally. - Proficiency in handling a call volume of approximately 30–35 calls per day. - Experience working in a fast-paced environment while managing multiple priorities. - Proficiency with Microsoft Office Suite or related software. - Experience using ERP systems for accounts receivable and collections activities. - Ability to work with multiple software platforms, including CRM and ERP systems. - Excellent verbal and written communication skills. - Ability to work both independently and as part of a team. - Proficient typing skills sufficient to keep pace with call volume and documentation requirements. - Basic understanding of statistics and data analysis as it relates to collections and account trends. - Strong attention to detail and accuracy in documentation and reconciliation. Requirements - High school diploma or equivalent required; associate or bachelor’s degree preferred but not required. - Experience with ProfitZoom and Sedona software is a plus. - Experience with Microsoft Dynamics is beneficial for cross-training and system transition support. - Demonstrated ability to maintain professionalism and customer focus during collection calls. - Comfort using multiple software tools simultaneously while speaking with customers. - Ability to adapt quickly to new systems, processes, and priorities. Benefits - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave) Company Description Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® Platinum Award winner for both client and talent service.
Global BPO & Staffing Solutions | Multilingual Support | CX, Collections, Back Office & Tech Services
• Handle inbound and outbound collections calls professionally and efficiently • Negotiate payment arrangements and resolve delinquent accounts • Maintain consistent follow-up communication with customers • Accurately document all account interactions and updates • Ensure full compliance with FDCPA and collections regulations • Meet and exceed individual and team performance goals • Maintain professionalism and composure during challenging conversations
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