defi AUTO LLC
Remote Jobs
defi SOLUTIONS is a pioneer in end-to-end, SaaS loan originations, servicing, and managed servicing solutions. Our customers include the highest volume captive auto lenders, banks, credit unions, and finance companies in North America. We have more than three decades of experience helping lenders reduce time-to-market, streamline operations, and customer lending processes with proven, scalable performance.
3 Jobs
Senior Software Engineer
defi AUTO LLCdefi SOLUTIONS is a pioneer in end-to-end, SaaS loan originations, servicing, and managed servicing solutions. Our customers include the highest volume captive auto lenders, banks, credit unions, and finance companies in North America. We have more than three decades of experience helping lenders reduce time-to-market, streamline operations, and customer lending processes with proven, scalable performance.
Role Description The Software Development Engineer is responsible for creating complex, critical and rewarding financial business applications used by high profile financial institutions. As a software application provider, the timeliness and success of your application development is paramount to the company's reputation and success. Software development is not a support function in our company --- it is our Business! - Designs, codes, installs, runs, and maintains application software programs. - Assists in design, coding, and installation of application enhancement projects. - Analyzes specifications for application enhancements for compatibility with other systems and within operating guidelines. - Analyzes dumps, debugs problems and applies fix procedures. - Prepares documentation for use by computer operations, applications programming, and user personnel. - Provides technical assistance and information. - Assists with the training of application programming and user personnel in the use of the software and systems. - Reviews new designs, enhancements and programs with supervisor and application programmers for operating efficiencies. - Performs data conversions and data conversion analysis. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Qualifications - Bachelor’s degree in Computer Science or equivalent in work experience. - Requires 3 - 5 years experience with web application development. - Agile development methodology. Requirements - Experience with Auto finance. - Knowledge of and coding on financial systems software, especially lease and loan financial calculations. - Experience with Lease or Loan data conversion. - Experience with the ASP.NET MVC stack, ASP.NET core. - Experience with JavaScript, jQuery and AJAX, promises. - Experience with HTML5, CSS3 and responsive UI design. - Extensive experience with full-lifecycle development (i.e. design, coding, testing, debugging, etc.). - Experience with distributed systems, C#, ASP.NET, REST and SQL programming & Linq. - Experience developing or working with web services (REST and Web API preferred). - Experience with test driven development (TDD), dependency injection (DI) and mocking frameworks. - A superior knowledge of programming (i.e. program design, flowcharting, coding, testing, debugging, etc). - Ability to solve problems that require extensive data gathering, investigation, review, and analysis to define the problem and then develop/implement solutions, which requires the use of complex analytical techniques and innovative thinking. - Ability to read, understand, and interpret complex business or technical subjects; must be able to discuss or explain this data with others, either internal or external to defi Solutions. - A superior knowledge of how to document program design, coding, and maintenance. - A superior understanding of how critical project completion is to client satisfaction. - The ability to interact and communicate with external, as well as, internal clients for the purpose of data gathering and design initiation. - Ability to resolve and follow up on software support issues. - Experience with client-side controls like jQuery UI, Kendo UI, VUE.js. - Experience with modern programming techniques (i.e. fluent, async). - Experience with Git & TFS. - Experience with Webpack, ES6, TypeScript. - Experience with Azure (focused on Virtual Machines, API Management and app monitoring using Application Insights). - Experience with Azure DevOps in the ALM (Application Lifecycle Management) is a plus. - Troubleshooting skills (with tools like Fiddler, SQL profiler, browser’s Developer Tools and logging). Benefits - Travel is less than 5% of time. Company Description defi SOLUTIONS is an Equal Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.
Collections/ Customer Service Specialist
defi AUTO LLCdefi SOLUTIONS is a pioneer in end-to-end, SaaS loan originations, servicing, and managed servicing solutions. Our customers include the highest volume captive auto lenders, banks, credit unions, and finance companies in North America. We have more than three decades of experience helping lenders reduce time-to-market, streamline operations, and customer lending processes with proven, scalable performance.
This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description As a Collections Specialist, you’ll support our automotive finance clients in a fast-paced, high-volume contact center. You’ll handle customer service and soft collections tasks, helping meet financial goals for top lenders. We’re looking for proactive team players who live our values: - Get it Done - Win as a Team - Better Every Day - Do it with Passion Duties and Responsibilities: - Handle Customer Service Tasks: - Payments, due dates, payoffs, and account updates. - Process ACH Requests and provide payoff quotes. - Perform soft collections: - (1-45 days past due) and set up repayment plans. - Use Skip Tracing tools to locate and update customer information. Metrics for Success: - Quality: 90% + customer interaction score. - Adherence: 92% + to scheduled shifts and breaks. - Efficiency: Average handle time under 400 seconds. Qualifications - High School Diploma or GED. - Experience in a High-Volume Contact Center: - At least one (1) year of experience in a high-volume call center. Requirements - State Licensing Covered: - We handle and fully cover all required collections licensing across multiple states – no cost to you. Benefits - Stable Pay: Hourly rate with no sales quotas. ($20/hr + extra for late shifts and Saturdays.) - Paid Training: Get set up for success from day one. - Generous PTO and Paid Holidays. - Education Support: Tuition reimbursement available. - Day-One Benefits: Health, dental, and vision coverage start immediately. - Career Growth: Strong focus on internal promotions. Company Description defi SOLUTIONS is a pioneer in end-to-end, SaaS loan originations, servicing, and managed servicing solutions. Our customers include the highest volume captive auto lenders, banks, credit unions, and finance companies in North America. We have more than three decades of experience helping lenders reduce time-to-market, streamline operations, and customer lending processes with proven, scalable performance.
Cash Management Specialist
defi AUTO LLCdefi SOLUTIONS is a pioneer in end-to-end, SaaS loan originations, servicing, and managed servicing solutions. Our customers include the highest volume captive auto lenders, banks, credit unions, and finance companies in North America. We have more than three decades of experience helping lenders reduce time-to-market, streamline operations, and customer lending processes with proven, scalable performance.
This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description In this Cash Management role, you will work in a back-office, fast-paced and multitasking environment, performing various banking functions for our clients, customers, vendors, and internal contacts. In this role, you will be key in helping the company achieve desired financial outcomes as defined by client objectives. - In-house, ACH, credit card and telephone payment processing - Perform account maintenance - GL balancing and reconciliation - Payoff processing - Processing cardholder transactions including but not limited to mail processing, posting mail payments, processing Balance Transfers and other accounting entries - Vendor payables and payments - Scan checks and process daily deposits - Handle a variety of automotive financial transactions, including processing auction proceeds and customer liability payments - Support checkroom tasks - Lockbox support - Perform other duties as assigned Qualifications - Must be available to work Monday - Friday 8:00am-4:30pm or Monday-Friday 8:30am-5:30pm Eastern - Current performance and attendance must be in good standing - Minimum one (1) year experience in banking, accounting, and/or financial balancing function - Intermediate proficiency with Windows based software programs (i.e. MS Word, Excel) - Demonstrated ability to take independent initiative - Solid analytical and multi-tasking skills that result in solid decision-making skills and time management - Strong customer/client focus with the ability to resolve issues with a positive outcome - Comfort working in a fast-paced, high-volume office setting with great attention to detail - Ability to demonstrate, comprehend and apply our workplace values Affirmative Action/EEO statement defi SOLUTIONS is an Equal Opportunity employer, and all qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, disability, or protected veteran status.