Resolv Global

• Handling inbound and outbound customer communication • Following up on invoices and payment collections • Supporting daily operational coordination and inventory tracking • Responding to emails and customer inquiries • Assisting with sales outreach and lead follow-up • Updating customer records and operational systems • Coordinating information across teams and locations • Supporting social media and marketplace outreach efforts • Maintaining accurate records and reporting

• Handle inbound technical support calls and emails from residents experiencing issues with their smart home devices • Troubleshoot common problems such as Wi-Fi connectivity issues, device pairing failures, and general setup questions • Walk residents through solutions clearly and calmly, adjusting your explanations to their level of comfort with technology • Log and manage all interactions accurately in CRM software • Handle both voice and email support channels, managing multiple tasks at the same time • Stay up to date with product changes and adapt to an evolving support environment

• Respond to patient inquiries through inbound and outbound phone calls, emails, text messages, and web chats • Schedule patient appointments and manage changes or cancellations • Provide patients with clear pre-appointment and post-appointment instructions • Follow up with patients as needed to ensure they have the information they need • Support clinic operations with coordination and administrative tasks • Maintain accurate records of all patient interactions • Handle multiple communication channels at the same time while keeping a calm, professional tone throughout

• Handle inbound technical support calls and emails from residents experiencing issues with their smart home devices • Troubleshoot common problems such as Wi-Fi connectivity issues, device pairing failures, and general setup questions • Walk residents through solutions clearly and calmly, adjusting your explanations to their level of comfort with technology • Log and manage all interactions accurately in CRM software • Handle both voice and email support channels, managing multiple tasks at the same time • Stay up to date with product changes and adapt to an evolving support environment

• Respond to patient inquiries through inbound and outbound phone calls, emails, text messages, and web chats • Schedule patient appointments and manage changes or cancellations • Provide patients with clear pre-appointment and post-appointment instructions • Follow up with patients as needed to ensure they have the information they need • Support clinic operations with coordination and administrative tasks • Maintain accurate records of all patient interactions • Handle multiple communication channels at the same time while keeping a calm, professional tone throughout

• Answering customer inquiries via phone, chat, email, and SMS • Assisting customers with purchase-related questions and order support • Following up on pending inquiries and unresolved customer interactions • Accurately documenting customer interactions and updates • Providing friendly, professional, and solution-focused support • Building positive customer relationships through clear communication

• Answering customer inquiries via phone, chat, email, and SMS • Assisting customers with purchase-related questions and order support • Following up on pending inquiries and unresolved customer interactions • Accurately documenting customer interactions and updates • Providing friendly, professional, and solution-focused support • Building positive customer relationships through clear communication • Training Start Date: Monday, June 8, 2026 • One week of training followed by one week of supported on-the-job experience

• Provide excellent customer service through phone, email, chat, and social channels • Assist customers with order inquiries, returns, billing questions, and product information • Accurately enter customer and order information into internal systems • Resolve customer concerns professionally and escalate issues when necessary • Maintain records of customer interactions and actions taken • Identify opportunities to improve customer satisfaction and support sales initiatives • Collaborate with team members and supervisors to ensure smooth operations

• Provide excellent customer service through phone, email, chat, and social channels. • Assist customers with order inquiries, returns, billing questions, and product information. • Accurately enter customer and order information into internal systems. • Resolve customer concerns professionally and escalate issues when necessary. • Maintain records of customer interactions and actions taken. • Identify opportunities to improve customer satisfaction and support sales initiatives. • Collaborate with team members and supervisors to ensure smooth operations.

• Handle inbound sales and customer service calls • Assist customers with program information and enrollment • Provide callback options when requested • Deliver a positive and engaging customer experience