This page tracks remote collections openings that are location-eligible for District of Columbia.
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Enova International (NYSE: ENVA) is a leading online financial services company that serves small businesses and consumers who are underserved by traditional banks. For over 20 years, Enova has provided over $67 billion in loans and financing to more than 14 million customers by offering a suite of market-leading products powered by the company's world-class analytics, machine learning algorithms and proprietary technology. You can learn more about the company and its portfolio of businesses at www.enova.com.
We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas or take over sponsorship at this time.#BI-Remote #LI-Remote About the role: As a Collections Representative, your core responsibility will be to proactively contact customers with overdue accounts, understand their financial challenges, and collaboratively identify solutions to help them maintain consistent loan payments. This position requires comfort and expertise in navigating and resolving difficult customer situations with professionalism and empathy. Responsibilities: - Manage high volume inbound and outbound calls efficiently to address customers with delinquent loan payments. - Negotiate and execute effective payment arrangements, strictly following Enova's specific call flow to bring overdue accounts current. - Resolve customer concerns and complex issues related to late payments, maintaining a high level of professionalism and empathy. - Communicate clearly and effectively with customers, explaining the implications of overdue payments and offering assistance for financial resolution. - Ensure all customer interactions, payment plans, and relevant information are accurately recorded and maintained in Enova's database. Requirements: - A minimum of 1 year of experience in a high volume debt collections environment, successfully managing both inbound and outbound calls and consistently meeting daily call volume targets. - Exceptional conflict resolution and communication skills, including proven proficiency in active listening and the application of de-escalation techniques during challenging calls. - Strong negotiation abilities, capable of balancing adherence to company policy with genuine customer empathy to secure successful payment arrangements or settlements. - Demonstrated high level of self-management for remote work, including superior time management, strict schedule adherence, and the ability to maintain focus, attention to detail, and perform multiple tasks simultaneously. - Proven ability to think quickly and logically to creatively problem solve and resolve difficult issues effectively under pressure. Compensation: The budgeted hourly rate for this position is $18.00. Additional compensation for this role may include bonus. All full-time employees are eligible to participate in Company benefits, described in more detail here. This role is fully remote but requires candidates to live in IL, IN, IA, MO, TX, UT, WI, or WY. Benefits & Perks: - Our hybrid roles require in-office work Tuesday through Thursday, with remote flexibility on Mondays and Fridays. This schedule fosters collaboration, team connection, and strategic planning, enhancing communication and effectiveness to drive results. - Health, dental, and vision insurance including mental health benefits - 401(k) matching plus a roth option (U.S. Based employees only) - PTO & paid holidays off - Sabbatical program (for eligible roles) - Summer hours (for eligible roles) - Paid parental leave - DEI groups (B.L.A.C.K. @ Enova, HOLA @ Enova, Women @ Enova, Pride @ Enova, South Asians @ Enova, APEX @ Enova, and Parents @ Enova) - Employee recognition and rewards program - Charitable matching and a paid volunteer day…Plus so much more! About Enova Enova International is a leading financial technology company that provides online financial services through our AI and machine learning-powered Colossus™platform. We serve non-prime consumers and businesses alike, while offering world-class technology and services to traditional banks—in order to create accessible credit for millions. Being a values-driven organization is at the core of Enova’s success. We live our values by listening to our customers, challenging assumptions, thinking big, setting high expectations, and hiring and developing the best. Through our values and our commitment to making Enova an awesome place to work, we maintain an environment of inclusion and culture where our employees can thrive. You can learn more about Enova’s values and culture here. It is our policy to provide equal employment opportunity for all persons and not discriminate in employment decisions by placing the most qualified person in each job, without regard to any other classification protected by federal, state, or local law. California Applicants: Click here to review our California Privacy Policy for Job Applicants.
Title: Collections Specialist Location: Rockville, MD Job Description NOTICE: JOB APPLICANTS LIMITED TO DC, MD, OR VA RESIDENTS. POSITION IS HYBRID.Please note that we are exclusively considering applicants residing in the District of Columbia, Maryland, or Virginia for all open positions. Join Lafayette Federal Credit Union, a proud recipient of USA Today's Top Workplaces of 2024 and 2025 award! We are expanding and looking for exceptional talent to support our members and contribute to our reputation as an employer of choice. Be a key player in our mission to become the premier financial partner for our community. Your skills and dedication are essential to our success. - Do you have excellent verbal and written communication skills? - Are you an independent worker? If so, then Lafayette Federal may have the perfect opportunity for you! We are currently seeking a Collections Specialist to join our dynamic team! About us: Our Difference: What makes Lafayette Federal cutting-edge? Lafayette Federal Credit Union is not only a great place to bank, but also a great place to work! In addition to our Top Workplaces recognition by USA Today, we have also been recognized nationally by (1) Newsweek’s America’s Best Bank’s list, (2) we’ve received a 5-star rating from Bauer financial, and (3) we’ve also received national recognition by S&P Global’ s Top Performing Credit Union’s! Our Culture: Lafayette Federal is about inclusion, diversity, high performance, and new opportunities. Teamwork and our sense of community also make Lafayette Federal a great place to work. Each person is valued for his or her unique set of skills. We share a common devotion to the people we serve, participating in charity events throughout each year and giving back to the community. Our Opportunities: Professional development, training, and certification is a priority for our employees. We want you to reach your career goals and provide support that leads to opportunities of advancement within the industry. About the role: We are currently seeking an Collections Specialist to assist the Default Prevention and Recovery department in monitoring loans that are in default in the credit union loan portfolio as well as providing support services in managing the process of loan extensions, loan modifications and foreclosures Requirements A day in the life of a Collections Specialist will include: - Independently prioritizing and executing daily collection activities; contacting members for payment via telephone and email, timely documents and maintaining collection notes and performing appropriate follow-up. - Monitoring and documenting all legal cases as well as tracking documentation sent to collection attorneys. Performing the appropriate follow-up with collection attorneys to ensure due diligence on all legal cases. Reviewing and updating all tracking spreadsheets. - Monitoring, reviewing and updating exception, delinquent and matured loan reports; ensuring timely member billing and loan payment processing. - Assisting in activities related to loss mitigation to include loan extensions, loan modifications and foreclosures. - Maintaining mortgage and consumer collection queues to ensure legal action and consumer loan charge offs are performed timely and accurately. - Ensuring that procedures regarding account sweeps, member notifications and collection notes are followed. Updating all member accounts within established timeframes to achieve maximum collection of past due debts. - Troubleshooting and resolving member and internal inquiries in a timely, friendly and professional manner. Ensuring all written and verbal member correspondence and all related information are documented and/or scanned accurately and timely into the Asset Recovery system. Top benefits or perks: Joining Lafayette Federal comes with perks to support you in your personal and professional journey. We provide employees with a generous benefits package including: - Employer paid (99.9%) health insurance premium for single and family coverage (HMO Plan) - Fully funded deductible (HMO Plan) - 401k employer matching contribution - Income protection with life insurance, short and long-term disability - Paid time off, holiday leave & birthday leave - Educational assistance - Commuter benefits program and more! Pay: $52,621 - $56,000 annually (or $25.30 - 27.59/hr) depending on experience and qualifications. Location: We are headquartered in the heart of Rockville, MD where career growth meets urban vitality. Experience the perfect balance of professional opportunity and a lively community, creating a unique environment for success and fulfillment. $52,621 - 56,000 Annually (or $25.30 - 27.59/hr)
Transworld Systems, Inc. is an industry leader for over 40 years, in providing business process outsourcing services including accounts receivable management, customer relationship management and back office services for a diversified customer base. Our 60,000 clients are empowered to successfully address immediate business needs, while facilitating long-term growth across the entire customer lifecycle.
Role Description After the submission of your application, you will receive an email with instructions to complete a series of assessments through our online platform, Harver. Completing this AI-powered assessment is required for prompt consideration of your application, as it serves as the initial screening in our employment process. Candidates hired for work-from-home positions will receive company-issued equipment. Additional details regarding equipment policies and procedures will be provided during the interview and onboarding process. This is a remote/work from home position. Compensation: $16-18 per hour based on experience Build Your Future! Come join our thriving team as a Remote Collections Representative! We are seeking ambitious, self-motivated and driven people just like you for a rewarding career in the customer service arena. Responsibilities: - Outbound calling and accepting incoming calls regarding past due accounts - Securing payments on accounts that are past due Qualifications - High School diploma or equivalent - Previous experience in monitoring rent collections and managing delinquencies - 2 years of previous experience in property management - FDCPA knowledge - Professional phone etiquette and solid negotiating skills - Positive attitude and strong customer service aptitude - Ability to problem solve and multitask - Willingness to maintain confidentiality - Ability to exchange accurate information effectively over the phone Requirements - Minimum internet speed requirements for remote work: - Broadband internet connection (No DSL, or Dial Up) - Hard wired connection required (no Wi-Fi, Wi-Fi hotspots) - Speed Test Results: 25 mbps download, 20 mbps upload Benefits - Work from home - Paid training - Team-oriented work environment - Growth opportunity - Generous bonus opportunity - Comprehensive benefits package available: including medical, dental and vision, 401k retirement plan with employer matching, paid time off and paid holidays!
YA Group is an international professional services organization providing forensic consulting, engineering, risk mitigation, and related services. Founded over 25 years ago as a property damage consulting firm, YA has expanded through organic growth and strategic acquisitions. Today, YA has over 800 professionals dedicated to excellence, partnership, and driving innovation. YA Engineering Services (“YAES”) is a national forensic multi-disciplinary consulting firm. YAES provides immediate response to new assignments, performs investigations in a timely manner, and provides comprehensive reports that are clear, concise, and backed by reasonable analyses and recommendations.
Role Description The Collections Specialist / Senior Collections Specialist will support YA's accounts receivable collection efforts by managing customer portfolios, performing proactive follow-up on outstanding balances, resolving payment issues, documenting collection activities, and partnering with internal and external stakeholders to support timely cash collections and aging reduction. This role works closely with customers, insurance carriers, attorneys, operations teams, and finance partners to maintain accurate receivable records and drive successful collection outcomes. YA is hiring at both the Collections Specialist and Senior Collections Specialist levels. Candidates will be considered for the appropriate level based on: - Industry experience - Years of experience - Complexity of collections portfolios managed - Demonstrated ability to independently resolve collection challenges This is a fully remote role open to candidates located anywhere in the United States. Qualifications - 2–5+ years of accounts receivable, collections, billing, customer service, or related finance experience - Experience collecting on professional services invoices within a project-based organization is strongly preferred, including: - Building consulting - Engineering - Construction consulting - Forensic consulting - Architecture - Environmental consulting - Insurance services - Similar professional services environments - Strong analytical and problem-solving skills - Excellent organization, follow-up, documentation, and time-management skills - Professional communication skills - Ability to manage multiple priorities and deadlines in a fast-paced environment - Strong attention to detail and commitment to accurate recordkeeping - Proficiency in Microsoft Office applications, including Excel - Experience with ERP or accounting systems such as NetSuite preferred - Experience with reporting tools such as Power BI is a plus - Demonstrated ability to support peers, share knowledge, and help drive accountability within a team environment Requirements - Manage complex collection portfolios, including: - Escalated accounts - Aged balances - Disputed receivables - Legal-related accounts - High-priority insurance carrier receivables - Partner with carriers, attorneys, customers, internal finance teams, operations, and leadership to identify payment barriers and drive timely resolution - Perform proactive follow-up on outstanding invoices, payment status, portal submissions, claim documentation, and other collection requirements - Review account history, billing details, statements of insurance, customer correspondence, and supporting documentation to determine appropriate collection actions - Serve as an escalation point for complex customer issues and support resolution of disputes, short payments, unapplied payments, and documentation gaps - Assist with prioritizing collection activities, monitoring aging trends, and identifying accounts requiring management attention or escalation - Support team members by sharing best practices, answering process questions, reviewing collection approaches, and helping ensure consistent execution - May serve as a team lead and may assume supervisory responsibilities over time, including: - Coaching - Workload coordination - Performance follow-up - Process compliance - Prepare collection updates, account notes, aging commentary, and reporting insights to support management review and month-end reporting - Contribute to process improvement initiatives related to collections workflows, escalation procedures, reporting, documentation standards, and cash application coordination Benefits - Employee-focused culture - Strong commitment to work-life balance - 100% remote work - Flexible vacation - Paid family care and sick leave - Parental leave - Comprehensive benefits - 401(k) with company match Fraudulent Recruitment Alert Please be vigilant against fraudulent recruitment attempts. YA will never ask for personal financial information (such as bank account numbers or identification numbers) via social media or chat-based apps. We also will not request money for the purchase of business equipment or conduct interviews solely via text message. All official email communications regarding your application will come from notify@dayforce.com or directly from a member of our talent team using an yagroup.com domain name. If you suspect any fraudulent activity, please contact us directly at careers@yagroup.com .
Role Description We are looking for a competent Credit and Collections Specialist to undertake a variety of financial and non-financial tasks in order to help guarantee the company’s revenues. You will handle the collection and resolution of account balances of an assigned portfolio. - Collect, manage, and provide resolution of outstanding invoices from current and past due accounts for an assigned portfolio. - Provide resolution of issues related to billing inquiries, disputes. - Identify, research, and resolve collection issues in a timely manner. - Provide assistance with unidentified payment applications. - Meet company deadlines for month end close responsibilities. - Assist with updating and improving documentation of policies and procedures related to assigned responsibilities. Qualifications - Minimum 2 years of Accounts Receivable and/or Collections experience. - High school diploma/GED required (Associate degree in a business-related field preferred). - Experience in handling escalated research situations. Requirements - Excellent verbal and written communication skills. - Intermediate knowledge of MS Outlook, MS Word, and MS Excel. - Self-starter capable of adapting to meet fast paced and changing business needs. - Ability to function in a collaborative, team-oriented environment. - Able to work effectively with all levels of management. - Must demonstrate exceptional organizational and communication skills and ability to manage multiple priorities. Company Description Sharecare is the leading digital health company that helps people – no matter where they are in their health journey – unify and manage all their health in one place. Our comprehensive and data-driven virtual health platform is designed to help people, providers, employers, health plans, government organizations, and communities optimize individual and population-wide well-being by driving positive behavior change. Driven by our philosophy that we are all together better, at Sharecare, we are committed to supporting each individual through the lens of their personal health and making high-quality care more accessible and affordable for everyone.
defi SOLUTIONS is a pioneer in end-to-end, SaaS loan originations, servicing, and managed servicing solutions. Our customers include the highest volume captive auto lenders, banks, credit unions, and finance companies in North America. We have more than three decades of experience helping lenders reduce time-to-market, streamline operations, and customer lending processes with proven, scalable performance.
Role Description Our back-office collections team is looking to fill a position on our deficiency balance team to support our auto lending portfolio. In this role, you will be key in helping the company achieve desired financial outcomes as defined by client objectives. Our clients include some of the largest financial institutions and automotive finance companies in the United States! Duties and Responsibilities - Managing deficiency balance letter & additional charges process - Posting repossession warranty cancellations & VSI claims - Processing credit reporting disputes - Adhere to all laws, rules, regulations, policies, procedures, and internal controls specific to the job functions - Answer incoming customer or vendor communications (i.e., phone, emails, faxes, etc.) - Perform other job-related duties as assigned Qualifications - HS Diploma or GED - 3+ years’ back-office experience in a high-volume environment - Minimum one-year prior accounting, banking, or other financial experience - Excellent verbal and written communication skills - Comfortable working with numbers - Intermediate proficiency with Windows-based software programs (i.e., MS Word, Excel) - Solid analytical and multi-tasking skills that result in solid decision-making skills and time management - Easily manage through change Preferred Qualifications - Prior credit reporting experience preferred Requirements - No travel is required for this position Benefits - Paid Training - Up to four weeks of PTO (Paid Time Off) allotted per year to encourage a healthy work/life balance - Tuition Reimbursement - Day One - Comprehensive Benefits Package - We encourage your individual growth and look to promote within! Company Description defi SOLUTIONS partners with captives, banks, credit unions, and finance companies of all types and sizes to allow lenders to focus and transform their operations. The company's comprehensive suite of originations, servicing, and analytics solutions, together with technology-enabled processing services, creates a flexible, configurable, and scalable platform that addresses lenders' and borrowers' ever-evolving needs. defi SOLUTIONS combines the expertise of defi SOLUTIONS and the former Sagent Auto Lending with the backing of Warburg Pincus, Bain Capital Ventures, and Fiserv.
Role Description Horizon Health in any Horizon community is seeking a Full-Time Dental Billing and Collections Associate. This position is responsible for carrying out the duties of the billing and collections of the organization as directed by the Director of Coding and Billing. Successful candidates for the Billing and Collections Associate should be passionate about providing high-quality, patient-centered care. Horizon Health offers a collaborative, team-oriented work environment focused on meeting the needs of individual patients while supporting and contributing to the health and wellness of our communities. Position may be remote eligible for the right candidate. Key Responsibilities - Handle patient questions regarding insurance billing. - Handle credit arrangements with patients and questions about account status. - Monitor accounts for status of insurance activity; follow-up on problem claims. - Prepare and submit monthly patient statement files. - Prepare and file insurance claim forms including electronic claims. - Research insurance denials and/or rejections and work to correct & resubmit as necessary to maximize patient revenue. Culture Horizon Health’s culture is built on the Non-Negotiable attributes of Respect, Teamwork, Accountability, Integrity, Professionalism, and being Rurally Focused — ensuring every team member upholds these attributes daily. The organization values all contributions equally, supports individual growth, and aims to be your "forever employer" that enhances both employee satisfaction and community health outcomes. Benefits - Medical and Dental Inhouse Benefits - Life and Disability Insurance - AFLAC - Sick Time - Vacation Time - 10.5 Paid Holidays - 401(k) matching - Dental insurance - Health insurance - Vision insurance Company Description
Role Description At CarepathRx, we help health systems and hospitals deliver pharmacy care that supports better patient outcomes. As a Medical Collections Specialist, you will help resolve insurance claims, improve reimbursement, and support a smoother experience for patients, payers, and care teams. This is a great opportunity for someone who is detail-oriented, curious, and ready to grow in revenue cycle work. Home infusion billing or collections experience is strongly preferred because it supports success in this specialized care setting. Schedule: Monday-Friday, 8:00 a.m.-4:30 p.m. ET Responsibilities - Support strong reimbursement outcomes by collecting on insurance claims and moving unpaid accounts toward timely resolution. - Research denials, rejections, and payment issues to find root causes and recommend steps that help prevent repeat problems. - Submit payer appeals within required time frames and use clear documentation to support accurate claim review. - Review patient account details, claim status, and explanations of benefits to decide the best next action, such as correction, refiling, adjustment, or appeal. - Investigate claims and payer contracts to confirm payment accuracy and identify reimbursement gaps, with attention to home infusion billing requirements when applicable. - Communicate with patients, payers, outside agencies, and internal partners in a professional, helpful, and timely manner. - Document collection activity, account actions, and outcomes in patient notes, AR Aging Reports, and Over/Under Reports. - Track account trends and share insights that support process improvements, stronger collections, and better revenue cycle results. - Meet quality, productivity, and service standards while working independently and as part of a collaborative team. Qualifications - High school diploma or GED. - 1+ year of experience in medical collections, medical billing, revenue cycle, healthcare administration, or a related role. - Experience working with insurance claims, denials, appeals, payer follow-up, or account resolution. - Ability to read and interpret an explanation of benefits (EOB) and understand claim payment or denial activity. - Knowledge of insurance policies, third-party payer guidelines, and reimbursement practices. - Strong customer service, communication, organization, and problem-solving skills. - Ability to communicate clearly by phone, email, and written correspondence with patients, payers, and internal partners. - Strong attention to detail and ability to manage multiple priorities in a fast-paced environment. - Ability to handle sensitive information with care, discretion, and confidentiality. - Ability to perform basic math calculations and review account data accurately. Requirements - Strongly preferred: 1+ year of experience in home infusion billing, home infusion collections, specialty pharmacy, or a closely related healthcare setting. - 2+ years of experience in medical collections, medical billing, revenue cycle, or healthcare financial operations. - Working knowledge of ICD-10, CPT, HCPCS, and medical terminology. - Familiarity with Medicare billing requirements, including DMEMAC guidelines. - Experience with HCN360, CPR+, or similar healthcare billing systems. - Associate or bachelor's degree in healthcare administration, business, finance, or a related field. - Knowledge of financial resources or payment assistance options that support patient account resolution. Benefits - CarepathRx provides equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, or veteran status, or other legally protected classification in the state in which a person is seeking employment. - Applicants are encouraged to confidentially self-identify when applying. - Local applicants are encouraged to apply. - Drug-free work environment. - Must be eligible to work in this country. - If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
Role Description CarepathRx is seeking a Healthcare Collections Lead to support our Revenue Cycle team. This role is responsible for overseeing collection activities, resolving outstanding accounts, supporting staff training, and serving as a subject matter expert for billing and payer-related issues. - Manage insurance and patient account collections to ensure timely and accurate payments. - Review and resolve outstanding balances, denials, and unpaid accounts. - Monitor high-dollar accounts and identify trends impacting revenue cycle performance. - Assist with account reconciliations, adjustments, and batch posting activities. - Serve as a subject matter expert and provide guidance to collection staff. - Train and support new and existing team members. - Collaborate with billing, operations, and leadership teams to meet departmental goals. - Lead special projects and ensure timely completion of assigned initiatives. - Respond to patient, payer, and internal billing inquiries. Qualifications - Associate degree preferred. - Experience in medical collections, revenue cycle, or medical billing preferred. - Knowledge of ICD-10, HCPCS, medical terminology, third-party payer guidelines, and reimbursement practices preferred. - Proficiency with Microsoft Office applications. - Strong communication, customer service, organizational, and problem-solving skills. - Ability to manage multiple priorities while maintaining attention to detail. Requirements - Must be eligible to work in this country. - If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. Benefits - CarepathRx provides equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, or veteran status, or other legally protected classification in the state in which a person is seeking employment. - Local applicants are encouraged to apply. - Drug-free work environment.
Cadence is a pivotal leader in electronics & system design, building upon more than 30 years of computational software.
Role Description Timely collections of North America customer accounts receivable to achieve targeted results. Accounts receivable include multi-million-dollar transactions. To achieve these results, candidate will be required to develop, foster and manage key relationships with Cadence account managers/directors and customers. - Review open accounts receivable and engage in required collection efforts. - Make outbound collection calls/emails in a professional manner while maintaining and improving customer relations. - License key extensions – manage customer software access in line with customer payments. - Prepare cash flow forecasts for customer account portfolio, involving examination of existing and future billings for all order types and an assessment of the expected collection dates. - Prepare various reports as required. - Occasional project work. Qualifications - At least 5 years of collections experience including interaction with a large customer base. - Some credit experience preferred. - Proficiency in Microsoft Office including Excel and Word is essential. - Excellent communication, problem solving, and analytical skills required. - SAP, SharePoint, and Salesforce experience are preferred. - Must be a self-starter capable of identifying and completing critical tasks independently with a sense of urgency. - Must be detail oriented with an eye for accuracy. - Experience in high tech industry beneficial. Requirements - Resolve client-billing problems and address accounts receivable delinquency, applying good customer service in a timely manner. - Provide weekly and quarterly metrics reports with updates on collection status and analysis of movements on the accounts receivable ledger. - Cash receipts – liaise with Order Management and Accounting teams to ensure correct cash application to customer accounts. Company Description This is not a Call Center. This is a corporate office, and we are looking for a Sr. Credit & Collections Specialist to join our team.
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