Transworld Systems Inc.

Role Description After the submission of your application, you will receive an email with instructions to complete a series of assessments through our online platform, Harver. Completing this AI-powered assessment is required for prompt consideration of your application, as it serves as the initial screening in our employment process. Candidates hired for work-from-home positions will receive company-issued equipment. Additional details regarding equipment policies and procedures will be provided during the interview and onboarding process. This is a remote/work from home position. Compensation: $16-18 per hour based on experience Build Your Future! Come join our thriving team as a Remote Collections Representative! We are seeking ambitious, self-motivated and driven people just like you for a rewarding career in the customer service arena. Responsibilities: - Outbound calling and accepting incoming calls regarding past due accounts - Securing payments on accounts that are past due Qualifications - High School diploma or equivalent - Previous experience in monitoring rent collections and managing delinquencies - 2 years of previous experience in property management - FDCPA knowledge - Professional phone etiquette and solid negotiating skills - Positive attitude and strong customer service aptitude - Ability to problem solve and multitask - Willingness to maintain confidentiality - Ability to exchange accurate information effectively over the phone Requirements - Minimum internet speed requirements for remote work: - Broadband internet connection (No DSL, or Dial Up) - Hard wired connection required (no Wi-Fi, Wi-Fi hotspots) - Speed Test Results: 25 mbps download, 20 mbps upload Benefits - Work from home - Paid training - Team-oriented work environment - Growth opportunity - Generous bonus opportunity - Comprehensive benefits package available: including medical, dental and vision, 401k retirement plan with employer matching, paid time off and paid holidays!

Role Description Supports the implementation of TSI Artiva HCx applications. Monitors and manages requests for application enhancements, bug fixes, and new features. Provides technical support to Healthcare Operations as needed. Meets deadlines and ensures continued progress toward project and assignment completion. Interfaces with the Artiva Dev Team and TSI IT team regarding project plans, application design and support. Provides guidance to less experienced staff. Shares experience and expertise with other members of team. Responsibilities - Regularly meets with Artiva Dev Manager and team to develop/modify system specifications. - Manages system implementation project plans and task lists and assists in organizing relevant meetings and needs. - Designs solutions for Artiva application and prepares the appropriate documentation. - Supervises development of test data, system testing and documentation for all phases of the application development life cycle. - Performs Q/A on application functionality. - Researches and resolves implementation-related TrackIT tickets. - Documents and manages new systems or enhancements to existing systems. Developer Activities - Implementations – import and export ETLs, record formats, format scripts, field mapping. - Fee Configurations – fee modifications, rate modifications, logic development for duplicate payments, prior payments, and patient payments. Scripting for same. - Placement re-open logic. - Recall file processing – import and export logic and scripting. - Automated Appeals workflows – implementing/updating logic for changing client requirement. - Letter Management – development Artiva letters for automated appeals. - Account Reconciliation balancing logic and scripting. Qualifications - Working knowledge and experience developing in the Artiva application including custom scripting, UI updates, and data integration. - One or more years of progressively more responsible Information Systems experience, including application design, deployment, testing, and support. - Knowledge of revenue cycle, business office, accounts receivable, InterSystems Caché and SQL databases is a plus. - Experience using Software Development Life Cycle (SDLC) process for development, testing and deployment. - Working knowledge of system application implementation, enhancement and support methods and practices as well as project management. - Experience should include problem solving, creating system and program level documentation, and knowledge of basic business management concepts. Work Conditions The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. You are acknowledging that you can perform the essential functions with or without a reasonable accommodation. The noise level in the work environment is usually moderately quiet. The work environment is primarily indoors. The position requires no travel. Equal Employment Opportunity We provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, status as a protected veteran, genetic information, status as a qualified individual with a disability and any other basis protected by federal, state or local laws.

Role Description The Manager of FP&A will lead the corporate financial planning & analysis (FP&A) function within the company and be responsible for corporate-level budgeting, forecasting, reporting, and financial analysis, as well as managing shared services FP&A. Responsible for partnering with leadership throughout the company to provide financial leadership and support. Responsibilities - Serve as the day-to-day FP&A partner for assigned business units, liaising with operators and business unit leaders to monitor performance, analyze trends, and support business decisions. - Direct and coordinate the business unit level budgeting, forecasting, reporting, and financial analysis processes. - Provide leadership of FP&A function for Shared Services organizations, including IT, Real Estate, Procurement, Human Resources, Sales, Finance, and Legal. - Track and analyze headcount, labor costs, vendor spend, capital expenditures, and other key cost drivers. - Support client, product, department, or business unit profitability analysis, including margin trends and cost allocation assumptions. - Partner with business leaders to translate operating trends into financial insights, risks, opportunities, and actionable recommendations. - Develop and maintain financial models to support scenario planning, investment decisions, cost savings initiatives, and business case development. - Conduct detailed variance analysis comparing actual results to budget and forecast, providing clear commentary on key drivers, trends, and actionable insights to support business decisions and executive reporting. - Prepare and deliver presentations for weekly/monthly management reviews. - Lead FP&A special projects and initiatives. - Perform other duties as assigned by management. Qualifications - Bachelor's Degree in Accounting/Finance required. - CPA, CA, or MBA strongly preferred. - 5-10 years of progressive FP&A, corporate finance, strategic finance, or financial analysis experience, including hands-on ownership of budgeting, forecasting, variance analysis, and management reporting. - Experience supporting operations, shared services, BPO, collections, healthcare RCM, financial services, or other high-volume service environments. - Advanced knowledge of accounting principles required. - High level of proficiency in Microsoft Excel and PowerPoint. - Experience with financial systems; SAP experience a large plus. - Experience leading, managing, and developing staff. - Ability to work with senior management in a cross-functional environment. - Must possess sound technical skills, analytical ability, good judgment, and a strong operational focus. - Strong presentation skills. - Excellent interpersonal, written, and oral communication skills. - Ability to adapt to a flexible schedule. - Ability to work independently, as well as part of a team, on multiple projects. Benefits - Work from Home - Team-oriented work environment - Growth opportunity - Comprehensive benefits package available: including medical, dental and vision, 401k retirement plan with employer matching, paid time off and paid holidays! Work Conditions The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. You are acknowledging that you can perform the essential functions with or without a reasonable accommodation. The noise level in the work environment is usually moderate. The work environment is primarily indoors. The position requires little to no travel.

Role Description Build Your Future! Come join our thriving team as a Remote Client Services Representative! We are seeking ambitious, self-motivated and driven people just like you for a rewarding career in the customer service arena. - Research data regarding account and billing information to validate and confirm debts owed. - Handle and respond to daily client requests, inquiries, and problems via telephone, email, fax, and mail. - Produce reports as requested by clients by assisting in the creation of the reports. - Demonstrate ability and willingness to learn new computer platform/systems, dependent upon position. - Knowledge, understanding, and compliance with all applicable Federal, State, and Local laws and regulations. - Knowledge, understanding, and compliance with TSI policies and procedures. - Follow up in a timely manner to ensure customer satisfaction. - Provide feedback to management concerning possible problems or areas of improvement. - Make recommendations to implement improved processes. - Perform other duties as assigned by management. Qualifications - High School Diploma or GED certificate, or equivalent of relevant work experience desired. - Proficient personal computer skills, including Microsoft Office required. - Excellent interpersonal, written, and oral communication skills required. - Must have professional and mature manner, have a "can-do" attitude. - Ability to maintain the highest level of confidentiality. - Ability to work with minimal supervision required. - Ability to work in a team fostered environment. - Ability to work in a multi-tasked environment. - Ability to prioritize and organize work. Requirements - Normal, corrective vision range; ability to see color and to distinguish letters, numbers and symbols. - Frequently required to sit, stand, walk, talk, hear, bend and reach. - Ability to reach with hands and arms. - Occasionally lift and/or move up to 20lbs with or without accommodation. - Ability to stand for long periods of time with or without accommodation. Benefits - Work from home. - Paid training. - Team-oriented work environment. - Growth opportunity. - Comprehensive benefits package available: including medical, dental and vision, 401k retirement plan with employer matching, paid time off and paid holidays!

Role Description Build Your Future! Come join our thriving team as a Remote Collections Representative! We are seeking ambitious, self-motivated and driven people just like you for a rewarding career in the customer service arena. - After the submission of your application, you will receive an email with instructions to complete a series of assessments through our online platform, Harver. - Completing this AI-powered assessment is required for prompt consideration of your application, as it serves as the initial screening in our employment process. - Candidates hired for work-from-home positions will receive company-issued equipment. - Additional details regarding equipment policies and procedures will be provided during the interview and onboarding process. - This is a remote/work from home position. - Compensation: $16.00-$18.00 per hour. Qualifications - High School diploma or equivalent. - 2 years previous call center experience. - Fluency in both English and Spanish is required. - FDCPA knowledge preferred. - Professional phone etiquette and solid negotiating skills. - Positive attitude and strong customer service aptitude. - Ability to problem solve and multitask. - Willingness to maintain confidentiality. - Ability to exchange accurate information effectively over the phone. Requirements - For Remote Positions: The minimum internet speed requirements for remote work are as follows: - Broadband internet connection (No DSL, or Dial Up). - Hard wired connection required (no Wi-Fi, Wi-Fi hotspots). - Speed Test Results: 25 mbps download, 20 mbps upload. Benefits - Work from home. - Paid training. - Team-oriented work environment. - Growth opportunity. - Generous bonus opportunity. - Comprehensive benefits package available: including medical, dental and vision, 401k retirement plan with employer matching, paid time off and paid holidays!

Role Description Build Your Future! Come join our thriving team as a Remote Collections Representative! We are seeking ambitious, self-motivated and driven people just like you for a rewarding career in the customer service arena. - After the submission of your application, you will receive an email with instructions to complete a series of assessments through our online platform, Harver. - Completing this AI-powered assessment is required for prompt consideration of your application, as it serves as the initial screening in our employment process. - Candidates hired for work-from-home positions will receive company-issued equipment. - Additional details regarding equipment policies and procedures will be provided during the interview and onboarding process. - Work Location: This is a remote/work from home position. - Compensation: $16.00-$18.00 per hour. - Responsibilities include outbound calling and accepting incoming calls regarding past due accounts and securing payments on accounts that are past due. Qualifications - High School diploma or equivalent. - 2 years previous call center experience. - Fluency in both English and Spanish is required. - FDCPA knowledge preferred. - Professional phone etiquette and solid negotiating skills. - Positive attitude and strong customer service aptitude. - Ability to problem solve and multitask. - Willingness to maintain confidentiality. - Ability to exchange accurate information effectively over the phone. Requirements - For Remote Positions: The minimum internet speed requirements for remote work are as follows: - Broadband internet connection (No DSL, or Dial Up). - Hard wired connection required (no Wi-Fi, Wi-Fi hotspots). - Speed Test Results: 25 mbps download, 20 mbps upload. Benefits - Work from home. - Paid training. - Team-oriented work environment. - Growth opportunity. - Generous bonus opportunity. - Comprehensive benefits package available: including medical, dental and vision, 401k retirement plan with employer matching, paid time off and paid holidays!

Overview After the submission of your application, you will receive an email with instructions to complete a series of assessments through our online platform, Harver. Completing this AI-powered assessment is required for prompt consideration of your application, as it serves as the initial screening in our employment process. Work Location: This is a remote/work from home position. Must reside in New York state. Compensation: $16.50/hour Paid Training Start Date: Tuesday, May 26, 2026 Training Hours: Monday through Friday: 8am - 4:30pm EST Hours of Operation (following training): Monday through Friday: 10am - 9pm EST; Saturday: 7am - 5pm EST *Please note: During Training, you will be assigned a set work schedule within the indicated hours of operation listed above. Build Your Future! Come join our thriving team as a Remote Customer Service Representative! We are seeking ambitious, self-motivated and driven people just like you for a rewarding career in the customer service arena. Why should you consider TSI-CXBPO (part of TSI family of companies)? - Work from home - Paid training - Team-oriented work environment - Growth opportunity - Comprehensive benefits package available: including medical, dental and vision, 401k retirement plan with employer matching, paid time off and paid holidays! Responsibilities In This Role, You Will: - Assist customers with billing inquiries/concerns - Ensure all account information is accurately documented and inputted into client system - Provide detailed explanations of account status and inquiries to customers - Adhering to State and Federal regulations pertaining to your job duties - Assist customers with delinquent accounts according to various state guidelines - Utilize exceptional communication skills to fulfill both client and customer goals Key Results Areas: - Maintain an average Inbound Handle Time - Achieve Quality Assurance goals - Adhere to Production measures (time spent on calls, schedule adherence, etc) Qualifications Ideal Candidate Qualifications: The ideal candidate has to be detail oriented and have the ability to organize and prioritize work and meet strict deadlines as well as the ability to effectively communicate with outside parties. Effective call handling skills and high levels of professionalism are required. A strong focus on exemplary shift attendance is required. The candidate has to be proficient with Microsoft applications, and have the ability to learn software applications. A High School graduate/ equivalent is required. For Remote Positions: The minimum internet speed requirements for remote work are as follows: - Broadband internet connection (No DSL, or Dial Up) - Hard wired connection required (no Wi-Fi, Wi-Fi hotspots) - Speed Test Results: 40 mbps download, 20 mbps upload Note: *Camera requirements – Cameras are required to be on during training from start to end of each shift (not including breaks and lunches) This job description is not an exclusive or exhaustive list of all job functions that a team member in this position may be asked to perform. Duties and responsibilities can be changed, expanded, reduced, or delegated by management to meet the business needs of the company. We provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, status as a protected veteran, genetic information, status as a qualified individual with a disability and any other basis protected by federal, state or local laws. TSISP

Role Description The Implementation & Deployment Lead owns the end-to-end execution of the dPlat implementation and deployment workflow, ensuring successful, on-time, and high-quality delivery for clients. This role initially serves as the Project Manager for Project Nirvana, coordinating cross-functional teams, managing timelines, dependencies, and risks, and acting as the primary driver of execution. Beyond individual implementations, this role is responsible for establishing, standardizing, and continuously improving repeatable implementation and deployment processes, leveraging lessons learned, metrics, and stakeholder feedback to improve scalability, efficiency, and client outcomes over time. Responsibilities - Implementation & Deployment Execution - Own the full lifecycle of dPlat implementations, from kickoff through production deployment - Serve as Project Manager for Project Nirvana, driving execution, accountability, and delivery - Develop and manage detailed project plans, schedules, milestones, and dependencies - Proactively identify, track, and mitigate risks and issues impacting delivery - Cross-Functional Coordination - Coordinate across Product, Engineering, Infrastructure, Security, Operations, and Client teams - Facilitate regular status reviews, stakeholder updates, and escalation management - Ensure alignment between technical delivery, business readiness, and client expectations - Process & Operating Model Development - Establish and evolve repeatable implementation and deployment playbooks - Define standard workflows, templates, and delivery artifacts - Incorporate lessons learned and post-implementation feedback into process improvements - Scalable, repeatable implementation processes adopted across teams - Quality, Readiness & Go-Live Management - Ensure implementation deliverables meet quality, security, and compliance standards - Lead go-live readiness reviews and deployment coordination Qualifications - Proven experience leading complex, cross-functional technology implementations - Experience managing enterprise or SaaS platform deployments - Demonstrated experience integrating with enterprise ERP systems, including SAP, Oracle, and similar platforms - Strong background in project management methodologies (Agile, hybrid, or waterfall as appropriate) - Experience with platform or data-driven products (e.g., dPlat or similar systems) - Experience working with regulated or enterprise clients Requirements - Normal, corrective vision range; ability to see color and to distinguish letters, numbers and symbols - Frequently required to sit, stand, walk, talk, hear, bend and reach - Ability to reach with hands and arms - Occasionally lift and/or move up to 30lbs Work Conditions The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. You are acknowledging that you can perform the essential functions with or without a reasonable accommodation. The noise level in the work environment is usually moderate. The work environment is primarily indoors. The position requires little to no travel.

Overview Candidates hired for work-from-home positions will receive company-issued equipment. Additional details regarding equipment policies and procedures will be provided during the interview and onboarding process. Work Location: This is a remote/work from home position. Compensation: $18-22/hour based on experience Build Your Future! Come join our thriving team as a Remote Collections Representative! We are seeking ambitious, self-motivated and driven people just like you for a rewarding career in the customer service arena. Why should you consider TSI? - Work from home - Paid training - Team-oriented work environment - Growth opportunity - Generous bonus opportunity - Comprehensive benefits package available: including medical, dental and vision, 401k retirement plan with employer matching, paid time off and paid holidays! Responsibilities - Call consumers to secure payments on past due student loan accounts. Each call is unique…you’ll never get bored! - Our Collections Representatives also need to ensure that all work is performed in compliance with company policies as well as local, state and federal collections laws and regulations. Detail-oriented people are a great fit! Qualifications - High School diploma or equivalent - Access to high-speed internet required. - FDCPA knowledge preferred. - Professional phone etiquette and solid negotiating skills. - Positive attitude and strong customer service aptitude. - Ability to problem solve and multitask. - Willingness to maintain confidentiality. - Ability to remain in a stationary position 95% of the time. We need you doing what you do best, reaching out to our consumers! - Ability to exchange accurate information effectively over the phone. For Remote Positions: The minimum internet speed requirements for remote work are as follows: - Broadband internet connection (No DSL, or Dial Up) - Hard wired connection required (no Wi-Fi, Wi-Fi hotspots) - Speed Test Results: 25 mbps download, 20 mbps upload Work Conditions: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. You are acknowledging that you can perform the essential functions with or without a reasonable accommodation. The noise level in the work environment is usually moderate. The work environment is primarily indoors. The position requires little to no travel. This job description is not an exclusive or exhaustive list of all job functions that a team member in this position may be asked to perform. Duties and responsibilities can be changed, expanded, reduced or delegated by management to meet the business needs of the company. We provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, status as a protected veteran, genetic information, status as a qualified individual with a disability and any other basis protected by federal, state or local laws.

Overview After the submission of your application, you will receive an email with instructions to complete a series of assessments through our online platform, Harver. Completing this AI-powered assessment is required for prompt consideration of your application, as it serves as the initial screening in our employment process. Candidates hired for work-from-home positions will receive company-issued equipment. Additional details regarding equipment policies and procedures will be provided during the interview and onboarding process. Work Location: This is a remote/work from home position. Compensation: $16.00-$18.00 per hour Build Your Future! Come join our thriving team as a Remote Collections Representative! We are seeking ambitious, self-motivated and driven people just like you for a rewarding career in the customer service arena. For this position you must be Qualified candidates must possess 1-3 years of collections experience and fluent in both English and Spanish. Why should you consider TSI? - Work from home - Paid training - Team-oriented work environment - Growth opportunity - Generous bonus opportunity - Comprehensive benefits package available: including medical, dental and vision, 401k retirement plan with employer matching, paid time off and paid holidays! After the submission of your application, you will receive an email with instructions to complete a series of assessments through our online platform, Harver. Completing this AI-powered assessment is required for prompt consideration of your application, as it serves as the initial screening in our employment process. Responsibilities At our contact centers, Collection Representatives are responsible for outbound calling as well as accepting incoming calls regarding past due accounts and securing payments on accounts that are past due. Qualifications - High School diploma or equivalent - 2 years previous call center experience - Fluency in both English and Spanish is required - FDCPA knowledge preferred - Professional phone etiquette and solid negotiating skills - Positive attitude and strong customer service aptitude - Ability to problem solve and multitask - Willingness to maintain confidentiality - Ability to exchange accurate information effectively over the phone For Remote Positions: The minimum internet speed requirements for remote work are as follows: - Broadband internet connection (No DSL, or Dial Up) - Hard wired connection required (no Wi-Fi, Wi-Fi hotspots) - Speed Test Results: 25 mbps download, 20 mbps upload This job description is not an exclusive or exhaustive list of all job functions that a team member in this position may be asked to perform. Duties and responsibilities can be changed, expanded, reduced, or delegated by management to meet the business needs of the company. We provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, status as a protected veteran, genetic information, status as a qualified individual with a disability and any other basis protected by federal, state or local laws. INDSJ