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LRS Consulting Services has been delivering the highest quality consultants to our clients since 1979. We've built a solid reputation for dealing with our clients and our consultants with honesty, integrity, and respect. We work hard every day to maintain that reputation. LRS is an equal opportunity employer. Applicants for employment will receive consideration without unlawful discrimination based on: Race Color Religion Creed National origin Sex Age Disability Marital status Gender identity Domestic partner status Sexual orientation Genetic information Citizenship Status or protected veteran status In some cases, LRS Consulting uses generative artificial intelligence (“AI”) in support of our hiring processes. LRS takes steps to ensure the use of AI does not result in discrimination based on protected class(es). AI may be used in the hiring process solely in support of the assessment of candidate qualifications. All decisions in the hiring process are made by LRS employees. If AI will be used in the hiring process for the position for which you are applying, you will be notified and will have the opportunity to opt out. If you have any questions, please contact us by clicking here.
Role Description Codeworks, an LRS company, is seeking a Business Analyst for a Contract opportunity. This role offers the chance to apply your skills in support of meaningful work for one of our client partners. Join a team supporting enterprise applications and business processes within a complex, multi-platform environment. In this role, you will collaborate with technical teams, business partners, and stakeholders to analyze needs, improve processes, and deliver effective, user-focused solutions. This position is 100% remote, but the candidate must live in Wisconsin. Key Responsibilities - Perform business analysis activities across production systems and project portfolios - Collaborate with project managers, developers, and business stakeholders to achieve shared objectives - Gather, analyze, and document clear, testable business requirements - Translate business needs into functional and technical solutions for diverse audiences - Create and maintain Agile artifacts such as product backlogs and user stories - Support prioritization efforts in coordination with product owners and stakeholders - Analyze current and future-state business processes, systems, and data flows - Develop process maps, flow diagrams, entity-relationship diagrams, and traceability matrices - Contribute to testing efforts, including system, integration, and user acceptance testing - Help identify risks and develop contingency plans to support successful delivery - Facilitate communication and build strong working relationships across teams - Assist in issue resolution and continuous improvement initiatives Qualifications - Experience in business analysis or related roles within an IT or technical environment - Ability to gather and document business and functional requirements - Strong analytical and problem-solving skills - Experience working in collaborative environments (Agile, Waterfall, or hybrid) - Clear and effective verbal and written communication skills - Ability to explain complex concepts to both technical and non-technical audiences - Experience creating process flows, diagrams, and documentation - Familiarity with software development lifecycle and testing practices Requirements - The base range for this contract position is $35.00 - $45.00 per hour, depending on experience. - The range displayed reflects the minimum and maximum target for new hires of this position across all U.S. locations. - Individual pay is determined by work location and additional job-related factors. Company Description Codeworks, an LRS company, is an equal opportunity employer. Applicants for employment will receive consideration without unlawful discrimination based on race, color, religion, creed, national origin, sex, age, disability, marital status, gender identity, domestic partner status, sexual orientation, genetic information, citizenship, status or protected veteran status. In some cases, Codeworks, an LRS company, uses generative artificial intelligence (“AI”) in support of our hiring processes. Codeworks takes steps to ensure the use of AI does not result in discrimination based on protected class(es). AI may be used in the hiring process solely in support of the assessment of candidate qualifications. All decisions in the hiring process are made by LRS employees. If AI will be used in the hiring process for the position for which you are applying, you will be notified and will have the opportunity to opt out. Please contact AI.Questions@lrs.com with any questions.
UnitedHealth Group is a healthcare and well-being company that’s dedicated to improving the health outcomes of millions around the world. We are comprised of
Role Description Create and deliver high quality system solutions for applications, products and services across all technology functions. Responsibilities include: - Maintain the product backlog and prioritized list of requirements for current and future product development. - Support, analyze, research, and coordinate all payments processing issues and discrepancies. - Attend status calls with HHS and other stakeholders providing updates, discussing/clarifying business requirements, and informing the client of any/all issues. - Gather requirements for Portals & payments processing. - Generate user audit reports and maintain CA Agile rally work items. - Support team with artifacts for security control assessment. - Consult with users and technology specialists to define business processes and the information systems for supporting those processes. - Perform analysis and serve as business liaisons to understand and refine business requirements. - Provide technical support in developing systems that are cost effective and meet users' requirements. - Create systems that work together in a cohesive manner, enforcing standards and methods consistently across the enterprise. - Review work performed by others and provide recommendations for improvement. Telecommuting is available from anywhere in the U.S. Qualifications - Master's degree in Computer Science, or a related field. - 24 months of experience in the job offered or a business systems analyst-related occupation. Requirements - Manual and automated test execution. - Executing database queries and validation of data consistency. - Documenting QA artifacts. - Software development technologies such as Waterfall or Agile. - Testing tools such as JAWS, HP QTP, UFT, or SOAP UI. - Languages such as JavaScript, SQL, or VB Script. - SQL server, SQL Developer, WinSCP, or PuTTY. - Bug/ defect tracking tools such as CA Agile. - MS Office, SharePoint, or EDI compliance. Benefits - Medical, dental, and vision coverage. - Matching 401k. - Employee stock purchase plan. Company Description Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
• Support analytical workstreams across a range of data and analytics initiatives • Turn business questions into clear data requirements, KPI definitions, and reporting logic • Document the business rules, metric definitions, and assumptions behind our analytics • Help build and maintain foundational analytical assets — hierarchies, segmentation frameworks, benchmarking dimensions, and business reference data • Investigate discrepancies, spot data gaps, and help build trust in our core metrics • Partner closely with Product, Data Engineering, and business stakeholders to move work from idea to execution • Bring structure to ambiguous problems with support from senior team members • Create analyses, requirement docs, and summaries used by cross-functional teams and leadership • Help shape repeatable processes that make analytics easier and more consistent over time • Help maintain competitive and market benchmarking materials • Refresh benchmarking to reflect shifts in market capabilities and competitor moves • Help make sure market context is feeding into planning and prioritization
Customer-Centric Agile, Digital, and Cloud solutions for federal agencies and commercial enterprises
• Support the full systems development lifecycle, including requirements elicitation, analysis, design, development, testing, and implementation of products, information systems, and business processes across multiple technical and data-driven environments • Serve as the subject-matter expert on business requirements, user needs, system functionality, and business value, advising Product Owners and representing stakeholder priorities to delivery teams • Elicit, document, and prioritize requirements using effective analytical and communication techniques to rapidly assess information and determine relevance • Translate business goals and user needs into high-quality epics, user stories, acceptance criteria, and other Agile artifacts, ensuring clarity, consistency, and testability • Partner closely with Product Owners, business stakeholders, developers, testers, and project leaders to ensure backlog readiness, alignment to product vision, and maximized return on investment • Support business intelligence and data initiatives by defining requirements for reports, dashboards, BI objects, and source systems that address key business questions and decision-making needs • Participate in strategic planning efforts, evaluate workflows, organizational processes, and technology solutions, and recommend improvements to enhance efficiency and effectiveness • Own and enforce quality standards by ensuring requirements meet the Definition of Ready and Definition of Done, validating acceptance criteria, and addressing edge cases prior to development • Monitor production issues and serve as an incident coordinator when needed, collaborating with technical teams to resolve issues within contractual service-level agreements • Contribute to recurring program deliverables and reporting activities (weekly, monthly, quarterly, and annually) as requested by program leadership • Provide training and guidance on system usage, expected behavior, and functional capabilities, and serve as an authority on defect versus expected behavior determinations.
• Develop, maintain, and continuously improve daily, weekly, and intraday performance reports for contact center operations, including service level, AHT, adherence, abandonment, and occupancy metrics. • Design and deliver executive-ready dashboards and operational summaries, providing leadership with near real-time visibility into performance against KPIs and CMS expectations. • Conduct advanced analysis of contact drivers (e.g., benefits, enrollment, claims, billing) to identify trends, root causes, and opportunities to improve member experience and operational efficiency. • Build and maintain ad hoc and recurring analytical models to support operational decision-making, workforce planning, and transformation initiatives aligned with Caring Connections. • Partner with Data Engineering and Data Science teams to design and deploy scalable, automated analytic solutions and optimize data pipelines. • Validate and ensure data accuracy and integrity across telephony (ACD), CRM, Payroll, and WFM platforms. • Automate reporting processes to reduce manual effort, increase consistency, and enable faster decision cycles. • Monitor and report on KPIs tied to member experience, operational performance, and regulatory compliance.
• Manage enterprise software licensing • Coordinate with multiple vendors/publishers • Track hundreds of entitlements • Ensure license compliance and audit readiness
MMC is a privately owned business with corporate headquarters in Irving, Texas. With 2,000+ employees, working in 40+ states, MMC is able to support all United States locations, and some international locations. We appreciate your interest in reviewing this particular position and we encourage you to visit our website where you can always search and apply for opportunities at www.mmcgrp.com . We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
Role Description We are seeking an experienced Business Analyst with healthcare technology experience to support pharmacy and claims processing initiatives. This role serves as the critical link between business stakeholders and technical teams, ensuring requirements are accurately gathered, documented, and translated into effective system solutions. The ideal candidate will have experience working with pharmacy claims systems, PBM environments, Medicaid programs, and NCPDP transaction standards. This position offers the opportunity to collaborate with cross-functional teams while supporting business-critical healthcare technology initiatives. Key Responsibilities - Business Analysis & Requirements Management - Gather, analyze, and document business, functional, and system requirements. - Translate business needs into detailed functional specifications, workflows, process maps, and user stories. - Collaborate with business stakeholders, technical teams, and external partners to ensure alignment throughout project lifecycles. - Facilitate requirements sessions, stakeholder interviews, and solution discussions. - Pharmacy & Claims Systems Support - Analyze pharmacy claims processing workflows and adjudication processes. - Support initiatives involving NCPDP transaction standards and related healthcare data exchanges. - Evaluate eligibility, prior authorization, drug data, and claims processing requirements. - Assist with issue analysis, troubleshooting, and resolution efforts related to pharmacy systems. - Process Improvement & System Design - Identify operational inefficiencies and recommend process improvements. - Work closely with development and QA teams to support system enhancements and integrations. - Create and maintain process documentation, workflows, business rules, and system documentation. - Support solution design discussions and impact assessments. - Testing & Validation - Assist with test planning, test case development, and User Acceptance Testing (UAT). - Validate system functionality against documented requirements. - Support defect tracking, resolution, and post-implementation validation activities. - Project & Stakeholder Collaboration - Facilitate project meetings and requirements reviews. - Support SDLC activities from requirements gathering through implementation. - Coordinate with cross-functional teams to ensure project deliverables are completed on schedule. Qualifications - Bachelor's degree in Information Technology, Business, Healthcare Administration, or a related field. - 3 to 8+ years of Business Analyst experience. - Experience supporting healthcare, pharmacy, PBM, or claims processing systems. - Strong requirements gathering, documentation, and stakeholder management skills. - Experience working within structured project and SDLC environments. Technical Qualifications - Knowledge of NCPDP standards and pharmacy claims processing. - Experience with SQL for data analysis and validation. - Advanced Microsoft Excel skills. - Experience with process modeling, workflow documentation, and business analysis tools. Preferred Qualifications - Medicaid pharmacy program experience. - Familiarity with MMIS transactions and healthcare data exchanges. - Experience supporting PBM platforms or pharmacy benefit programs. - Professional certifications such as CBAP, CCBA, or similar Business Analysis credentials. Ideal Candidate Profile - Strong analytical and problem-solving abilities. - Excellent communication and stakeholder management skills. - Ability to bridge technical and business teams effectively. - Experience working in complex healthcare or government program environments. - Self-motivated and capable of managing multiple priorities in a remote work environment. Benefits - MMC offers health insurance plans for our active candidates on assignment, including: - Medical, dental, and vision coverage - Life and disability insurance - Additional voluntary benefits - Join MMC and enjoy the support of a team that values your well-being, both on and off the job!
• Support data-driven decision-making, operational performance, and compliance tracking across a fast-paced human services program(s) • Analyze workflows, monitor performance metrics, and ensure timely reporting aligned with regulatory and service delivery requirements • Collect, analyze, and interpret operational data including intake, discharge, service delivery, and program performance metrics • Develop and maintain dashboards, reports, and tracking tools to support real-time decision-making • Collaborate with cross-functional teams to improve service delivery timelines and outcomes • Assist in monitoring quality control metrics and ensuring documentation meets audit and reporting standards • Conduct quick-turn data analysis in support of urgent operational needs
Role Description Agilious is seeking a highly skilled Senior Business Analyst with a minimum of 10 years of experience to lead product discovery, requirements elicitation, and backlog management. In this role, you will analyze customer business needs, evaluate policies and workflows, and translate complex business processes into actionable technical requirements. As a vital bridge between business and technology, you will collaborate closely with customer stakeholders, Product Managers, Product Owners, and development teams. You will lead the collection, capture, and management of mission user needs across the entire lifecycle—from initial concept development and feature writing to development support and final deployment. Location/Remote: This position is primarily remote, with select day(s) working from a location in the DC-MD-VA metro region. Public Trust Clearance: Public Trust Clearance must be obtainable. What You’ll Do: - Requirements Elicitation & Backlog Management - Facilitate Discovery: Lead workshops, interviews, and discussions with stakeholders, partners, and end-users to elicit, analyze, and prioritize mission needs. - Deconstruct Scope: Collaborate with Product Managers and product teams to decompose large SAFe epics into features, user stories, and tasks that are clear and executable for the development team. - Define Acceptance Criteria: Partner with POs, stakeholders, and developers to establish robust user acceptance criteria for features and user stories. - Maintain Traceability: Facilitate and maintain end-to-end requirements traceability from the initial project vision through product delivery. - Agile & SAFe Execution - Backlog Refinement: Actively develop, refine, and maintain the product backlog in collaboration with the extended product team. - Release & PI Planning: Apply SAFe expertise to contribute heavily to release planning, Program Increment (PI) planning, and aligning team outputs with portfolio roadmaps. - Developer Alignment: Serve as a highly accessible resource for developers during sprints, workshops, and technical discussions regarding new functionality. - Process Improvement & Strategy - Drive Efficiency: Envision and design requirements for tool and workflow enhancements that streamline processes, reduce friction, and improve key performance metrics. - Stakeholder Alignment: Apply advanced facilitation techniques to create a shared understanding among diverse stakeholders and help shape product strategy. - Communication & Presentation - Bridge the Gap: Translate complex technical concepts for non-technical stakeholders and confidently present findings, recommendations, and project scope. - Other similar professional duties may be assigned as needed. Qualifications - Experience Level: Senior (10+ Years) - Methodology: Agile / SAFe (Scaled Agile Framework) - Core Experience: 10+ years of experience as a Senior Business Analyst or in a closely related position. - Agile/SAFe Expertise: Minimum of 7 years of hands-on experience working within Agile implementation teams, specifically writing user stories, refining backlogs, and participating in release/PI planning. Strong experience with SAFe frameworks is required. - SDLC Mastery: Proven experience with the full Software Development Lifecycle (SDLC) of Agile IT projects, including deep expertise in requirements definition, analysis, and documentation. - Tooling: Hands-on, proficient experience with Jira (or equivalent Agile management tools). - Autonomy & Delivery: Proven ability to see complex tasks through to completion without significant guidance; comfortable multitasking and managing shifting priorities across projects if required. - Interpersonal Skills: Exceptional oral, written, and presentation communication skills. Adept at collaborating as a team player alongside both highly technical resources and non-technical business partners. Education and Training - Degree: Bachelor’s degree in Computer Science, Data Analytics, Business Intelligence, Economics, Statistics, Mathematics, or a related field. - Master’s Degree in a related field preferred. - Subject matter expertise in the field of work. - Proven track record of work experience as a senior business analyst. Benefits - At Agilious, we put our people first. As a team-focused company, we foster a collaborative environment where every contractor has a voice, opportunities to develop professionally, and the support to thrive. - If you’re looking for a career where you can learn, contribute, and grow, we’d love to hear from you. - We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. - At this time, Agilious is unable to provide sponsorship for employment authorization for this position.
We have become aware of scams from individuals, organizations, and internet sites claiming to represent Blue Cross and Blue Shield of North Carolina in recruitment activities in return for disclosing financial information. Our hiring process does not include text-based conversations or interviews and never requires payment or fees from job applicants. All our career opportunities are published on https://bcbsnc.wd5.myworkdayjobs.com/en-US/BCBSNC . If you have already provided your personal information that you suspect is fraudulent activity, please report it to your local authorities. Any fraudulent activity should be reported to: HR.Staffing@BCBSNC.com .
Role Description Responsible for facilitating and performing complex research and analysis to support business operations. Discerns business needs, elicits, documents, and manages requirements, and develops business and functional requirements to solve larger and/or more complex business problems through enabling technology and/or improved business processes. Work completed would be focused on broader business unit, process or other solution context (domain) but also involves working with technical partners to communicate business requirements. - Elicit, analyze, document and manage requirements for changes to business processes, policies, information, and information systems for larger and/or more complex business problems. - Develop and elicit requirements for departmental and corporate projects that are more complex in nature as requested by internal/external customers; prepare business and functional requirements. - Communicate and validate requirements with stakeholders and identified SMEs. - Ensure creation of and adherence to requirements approach and management plan in alignment with an overall project plan. - Collaborate with project teams to adhere to solution scope and create and maintain requirements traceability. - Drive and execute business readiness activities including the communication plan to support changes to technology, processes and people. - Support training and conduct focused analysis to ensure efficiency of project implementations and ensure desired results. - Develop new procedures, specifications for systems changes or other solution recommendations for more complex product and/or process changes. - Work with cross functional management and staff to implement changes. - Design and conduct post implementation audits and create customer feedback mechanisms to gather ongoing information about business processes. - Analyze results and create plans to address weaknesses. - Identify the business process and organizational impact of solutions; conduct analysis of workflow process and designs, test and implement solutions. - Ensure managed requirements change request process and documentation throughout project lifecycle. - Develop and maintain reporting tools for use in measuring business area performance against metrics/industry benchmarks and ensuring data integrity and systems stability in support of operations management. - Provide timely and accurate access to data, distribute reports and present/explain results to business area supported as well as to other BCBSNC areas. - Work with trainers to develop training programs that target problem areas. - Use and promote industry standard analysis techniques, such as data flow modeling, use-case analysis, workflow analysis, business process mapping, functional decomposition analysis and/or financial ROI modeling for larger and more complex initiatives. - Independently create effective presentations for review by varied levels of leadership; thoroughly document all analysis assumptions, procedures and results in a manner appropriate for both senior executive and management review. - Proactively identify areas of potential business risk, on projects both within and outside of control, make recommendations related to mitigation and escalate as necessary. - Build and support strong business vendor relationships by documenting business issues, determining project needs, and supporting training as needed. - Provide oversight and regularly perform peer reviews for less experienced analysts. Qualifications - Bachelor's degree or advanced degree (where required). - 5+ years of experience in related field. - In lieu of degree, 7+ years of experience in related field. Requirements - Salary Range: $81,068.00 - $129,708.00. - Compensation decisions are driven by factors including experience and training, specialized skill sets, licensure and certifications, and other business and organizational needs. - Base salary is part of a robust Total Rewards package that includes an Annual Incentive Bonus*, 401(k) with employer match, Paid Time Off (PTO), and competitive health benefits and wellness programs. - *Based on annual corporate goal achievement and individual performance. Benefits - Annual Incentive Bonus* - 401(k) with employer match - Paid Time Off (PTO) - Competitive health benefits and wellness programs Company Description We have become aware of scams from individuals, organizations, and internet sites claiming to represent Blue Cross and Blue Shield of North Carolina in recruitment activities in return for disclosing financial information. Our hiring process does not include text-based conversations or interviews and never requires payment or fees from job applicants. All our career opportunities are published on https://bcbsnc.wd5.myworkdayjobs.com/en-US/BCBSNC . If you have already provided your personal information that you suspect is fraudulent activity, please report it to your local authorities. Any fraudulent activity should be reported to: HR.Staffing@BCBSNC.com .
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Tableau, SQL
