Tekion Corp

• Support day-to-day recruiting operations activities across various workflows • Help manage and maintain operational processes tied to requisition audit and approvals, job postings, interview coordination, and offers • Update and maintain data within Workday, LinkedIn, Greenhouse, and Ashby • Perform routine system audits, reporting, and data quality checks to help ensure operational accuracy • Respond to and help resolve tickets related to ATS questions, issues, and workflow requests from internal stakeholders and recruiters • Provide flexible operational support across a variety of recruiting operations activities based on business need

• Oversee and facilitate dealership user training and support through the implementation lifecycle • Provide DMS training to dealership staff in all departments and have fun while doing it • Guide and direct additional implementation specialists assigned to the project to ensure high execution • Obtain critical milestone signoffs from key dealership contacts • Proactively identify implementation risks and mitigate them effectively and efficiently • Manage training and setup items in an organized manner, keeping detailed notes, and completing all checklist items in our implementation runbook • Must successfully complete an 8-10 week certification/training program and display a strong grasp of product and process knowledge retention • Demonstrated history of sustaining a positive attitude during high-stress situations with both dealer partners (DP) and internal teams • Fast-learner, and passionate ability to remain in-touch with fast-changing SaaS solutions • In-depth knowledge of the retail automotive industry, including common terminology and dealership process flows • Deep understanding of Tekion products, including end-user workflows and configurations • Knowledge and understanding of implementation processes, including adjacent internal teams role & responsibility with the project • Represent Tekion in a positive and professional way in all dealership interactions • Work closely with the Implementation manager to set and manage dealership expectations

• Lead CRM onboarding and configuration sessions with dealer partners. • Customize CRM workflows, lead stages, campaigns, and reporting dashboards to align with client business processes. • Serve as the primary CRM subject matter expert during implementation and post-launch phases. • Conduct training sessions for dealership staff on CRM features, including lead management, campaigns, and reporting. • Analyze client requirements and recommend CRM best practices for lead assignment, automation, and customer engagement. • Monitor adoption metrics and provide actionable insights to improve utilization. • Validate CRM configurations against UAT checklists and ensure compliance with Tekion standards. • Support regression testing and troubleshoot issues during go-live and hypercare phases

• Collaborates with cross-functional teams and platforms within marketing and across Tekion including product, product marketing, emerging product, value, sales, and design to deliver cohesive brand experiences • Drives customer story development and maintains existing content assets, ensuring they reflect current product capabilities and brand standards • Executes, and maintains customer-facing content across external communications, digital channels, and go-to-market materials — ensuring messaging reflects current product capabilities and brand standards • Owns the digital asset management ecosystem and sales enablement library, organizing and governing resources across platforms to ensure accuracy, version control, and brand consistency • Conducts market research to understand industry and competitor initiatives and applies insights to optimize brand activities. • Identifies and implements workflow process optimizations that improve production efficiency, review cycles, and cross-team coordination. • Guides creative teams on marketing concepts, content direction, and visual storytelling. • Champions the brand internally, ensuring cross-departmental understanding and alignment with brand standards. • Supports event marketing through content and product messaging guidance, and on-brand asset delivery • Participates in product roadmap discussions to maintain current knowledge of product updates, capabilities, and releases — and translates relevant insights back to the marketing team • Leads the development of annual market trend analysis and competitive positioning content that serves as a foundational marketing resource throughout the year

• Lead Generation: Identify and qualify potential customers through outbound calls, emails, and other digital outreach methods. • Sales Pipeline Management: Manage and maintain a pipeline of prospects, tracking all activities and opportunities in our CRM system. Use Sales Process knowledge to meet and exceed quota. • Sales Process: Guide accounts through sales process. Conduct Product demonstrations as needed to complete the sales cycle. • Product Knowledge: Develop a deep understanding of our SaaS products and services to effectively communicate the value proposition to potential customers. • Customer Engagement: Conduct product demonstrations, virtual meetings, and presentations to showcase how our solutions can address customer pain points. • Relationship Building: Build and maintain strong relationships with prospects and customers, ensuring a positive customer experience throughout the sales cycle. • Sales Targets: Meet or exceed monthly and quarterly sales targets and quotas. • Collaboration: Work closely with the marketing, customer success, and product teams to ensure a seamless customer experience and successful onboarding of new clients. • Feedback: Provide feedback to the product and marketing teams based on customer interactions and market trends. • Ability to travel up to 20% for customer facing sales opportunities

About Tekion: Positively disrupting an industry that has not seen any innovation in over 50 years, Tekion has challenged the paradigm with the first and fastest cloud-native automotive platform that includes the revolutionary Automotive Retail Cloud (ARC) for retailers, Automotive Enterprise Cloud (AEC) for manufacturers and other large automotive enterprises and Automotive Partner Cloud (APC) for technology and industry partners. Tekion connects the entire spectrum of the automotive retail ecosystem through one seamless platform. The transformative platform uses cutting-edge technology, big data, machine learning, and AI to seamlessly bring together OEMs, retailers/dealers and consumers. With its highly configurable integration and greater customer engagement capabilities, Tekion is enabling the best automotive retail experiences ever. Tekion employs close to 3,000 people across North America, Asia and Europe. Role Summary The Principal, Solutions Architect — Enterprise Sales is Tekion’s most senior domain authority in enterprise sales engagements, serving as the decisive voice of expertise that gives large dealer group executives the confidence to commit to the Tekion ARC platform. You partner with enterprise Account Executives as a peer and strategic advisor — not in a support capacity, but as a principal-level leader who shapes how Tekion approaches and wins the most complex, highest-value opportunities. This role is defined first and foremost by deep, earned credibility. You have spent years inside or alongside large dealership operations and understand — in genuine detail — how a multi-rooftop dealer group runs: how the Controller thinks about a chart of accounts migration, how a Fixed Ops Director evaluates labor guide integrations, how a CFO stress-tests a platform transition. That operational depth is what separates this role from a traditional pre-sales function, and it is what makes you trusted rather than merely tolerated in executive conversations. You bring fluency across every major dimension of a DMS and dealer operations — fixed ops, variable ops, accounting, F&I, parts, service, CRM, and retail — and the executive presence to engage at the VP and C-suite level with authority. Target customers include large publicly traded and privately held dealer groups (e.g., Asbury, Lithia, Penske, Group 1, AutoNation) as well as high-growth mid-market groups where Tekion’s platform can deliver transformative operational value. Key Responsibilities Enterprise Sales Engagement & Advisory - Partner with enterprise Account Executives as a principal-level peer and domain advisor throughout the sales cycle — from discovery and qualification through proposal, executive alignment, and close. - Lead solution discovery sessions with prospective dealer group executives, developing a thorough understanding of their current DMS environment, operational structure, pain points, and strategic priorities. - Design and deliver tailored solution presentations and platform demonstrations that connect Tekion ARC capabilities directly to the prospect’s operational realities — grounded in how their business actually works, not generic product pitches. - Navigate complex, multi-stakeholder evaluations involving dealer group executive leadership (CEO, CFO, COO, CIO), department heads (Controller, Fixed Ops Director, F&I Director), and IT decision-makers, building independent credibility with each audience. - Travel 40–60% to engage prospects onsite, lead executive briefings, and be present for the moments that determine deal outcomes. DMS & Dealer Operations Domain Expertise - Serve as Tekion’s deepest subject matter expert on DMS platforms and end-to-end dealer operations, covering fixed operations (service, parts, repair), variable operations (retail, F&I, desking), accounting and financial reporting, and CRM. - Understand the full operational footprint of large, multi-rooftop dealer groups — including how processes, reporting hierarchies, and system dependencies scale across dozens or hundreds of rooftops. - Articulate the operational and financial impact of a DMS migration credibly, including data conversion, workflow retraining, integration dependencies, and go-live risk management. - Stay current on competitive DMS platforms (CDK, Reynolds & Reynolds, DealerSocket) — understanding their strengths, weaknesses, and the switching costs and objections they create. Executive-Level Credibility & Trusted Advisor Positioning - Establish immediate and durable credibility with dealer group executives by demonstrating firsthand knowledge of how large dealership operations work — not product features in the abstract, but the operational decisions, tradeoffs, and pressures that define their day-to-day reality. - Lead executive discovery conversations that go beyond the immediate platform evaluation to uncover strategic priorities: growth and acquisition plans, margin improvement goals, talent and process challenges, and long-term digital transformation ambitions. - Position Tekion as a long-term strategic partner, not a software vendor — advising prospective customers on industry best practices, operational benchmarks, and how the ARC platform can serve as a foundational capability for their next phase of growth. - Handle the toughest objections — on platform maturity, migration risk, competitive alternatives, and organizational change — with transparency, data, and the quiet confidence of someone who has seen these transitions succeed. - Be the person in the room that dealer group executives want to call back. Your credibility extends the relationship beyond the sales cycle. Solution Design & Technical Scoping - Design and document tailored solution architectures for complex, multi-rooftop implementations, including integration requirements, data migration scope, phasing strategies, and third-party connectivity. - Identify and evaluate solution tradeoffs, clearly communicating implications for timeline, cost, and operational risk to both the prospect and internal Tekion stakeholders. - Collaborate with Tekion’s product and implementation teams to validate feasibility of proposed solutions and establish realistic delivery commitments. - Produce high-quality deal artifacts including solution overviews, scope summaries, integration maps, and RFP responses. Internal Alignment & Feedback Loop - Act as a direct feedback channel from large dealer group prospects to Tekion’s product organization — surfacing gaps, competitive pressures, and feature requests that influence roadmap prioritization. - Collaborate with Sales, Product, and Implementation leadership to continuously refine Tekion’s enterprise go-to-market approach, demo environments, and competitive positioning materials. - Contribute to a growing library of enterprise sales assets including reference architectures, objection handling guides, and case studies. Skills & Experience Required - 10+ years in solutions architecture, domain consulting, or senior technical leadership roles, with substantial experience in automotive dealer management systems or dealership operations technology at the enterprise level. - Comprehensive, hands-on knowledge of DMS platforms and dealership operations across all major departments: fixed ops (service, parts, repair), variable ops (retail, desking, F&I), accounting and financial reporting, and CRM. - Demonstrated ability to engage with mid-market or large dealer group executives (VP and C-suite) with genuine authority — as a domain peer, not a vendor presenter. - Deep understanding of DMS migration complexity at scale — data conversion, third-party integrations, workflow change management, and multi-rooftop go-live sequencing. - Deep familiarity with at least one major legacy DMS platform (CDK, Reynolds & Reynolds, DealerSocket, or equivalent) from an implementation, operational, or consulting context. - Exceptional executive communication, listening, and presentation skills; able to command credibility in a boardroom and adapt fluently across technical and non-technical audiences. - Proven experience contributing to complex, high-value B2B evaluations in a domain expert or senior advisory capacity. Preferred - Direct operational or consulting experience at or with a large, publicly traded dealer group (e.g., Asbury, AutoNation, Lithia, Penske, Group 1, Sonic) — understanding how these organizations are structured, governed, and how technology decisions get made. - Prior experience in a principal or staff-level solutions architect role with accountability for the most strategically significant accounts or opportunities in the portfolio. - Familiarity with Tekion ARC or experience evaluating Tekion as part of a competitive DMS assessment. - Understanding of dealer group financial structures, including multi-entity accounting, OEM financial statement requirements, and group-level reporting consolidation. - Deep fixed operations expertise beyond the DMS core — including shop management, labor guides, parts procurement, warranty claim processing, and service lane technology. - Exposure to digital retail, online F&I, and consumer-facing platforms and how they integrate into DMS workflows at enterprise scale. Sponsorship - Please note that visa sponsorship is not available for this position. Perks and Benefits - Competitive compensation and generous stock options   - 100% employer-paid top-of-the-line medical, dental and vision coverage  - Great benefits including unlimited PTO, parental leave and free snacks and beverages  - The opportunity to work with some of the brightest minds from Silicon Valley’s most dominant and successful companies   - Be part of an early stage, hyper-growth start-up with the opportunity to grow and prosper    - Work on the latest and coolest technologies – everything is home-grown and built ground-up   - A dynamic work environment with a strong sense of community and collaboration   - The open and transparent culture that encourages innovation, rewards performance and discourages hierarchy   - Exciting opportunities for career growth and development   Current Tekion Employees – Please apply via Greenhouse Internal Job Board The salary range describes the minimum to maximum base salary range for this position across applicable US locations. The actual compensation offered may vary from the posted hiring range based on geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer.  In addition to the compensation listed, this position may be eligible for equity compensation, and/or a bonus or commission whereby total compensation may exceed base salary depending on individual or company performance. Your recruiter can share more about the specific salary range during the hiring process. Base Salary Range $210,800—$351,000 USD Tekion is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, victim of violence or having a family member who is a victim of violence, the intersectionality of two or more protected categories, or other applicable legally protected characteristics. For more information on our privacy practices, please refer to our Applicant Privacy Notice here.

• Partner with enterprise Account Executives as a principal-level peer and domain advisor throughout the sales cycle — from discovery and qualification through proposal, executive alignment, and close. • Lead solution discovery sessions with prospective dealer group executives, developing a thorough understanding of their current DMS environment, operational structure, pain points, and strategic priorities. • Design and deliver tailored solution presentations and platform demonstrations that connect Tekion ARC capabilities directly to the prospect’s operational realities — grounded in how their business actually works, not generic product pitches. • Navigate complex, multi-stakeholder evaluations involving dealer group executive leadership (CEO, CFO, COO, CIO), department heads (Controller, Fixed Ops Director, F&I Director), and IT decision-makers, building independent credibility with each audience. • Travel 40–60% to engage prospects onsite, lead executive briefings, and be present for the moments that determine deal outcomes. • Serve as Tekion’s deepest subject matter expert on DMS platforms and end-to-end dealer operations, covering fixed operations (service, parts, repair), variable operations (retail, F&I, desking), accounting and financial reporting, and CRM. • Understand the full operational footprint of large, multi-rooftop dealer groups — including how processes, reporting hierarchies, and system dependencies scale across dozens or hundreds of rooftops. • Articulate the operational and financial impact of a DMS migration credibly, including data conversion, workflow retraining, integration dependencies, and go-live risk management. • Stay current on competitive DMS platforms (CDK, Reynolds & Reynolds, DealerSocket) — understanding their strengths, weaknesses, and the switching costs and objections they create. • Establish immediate and durable credibility with dealer group executives by demonstrating firsthand knowledge of how large dealership operations work — not product features in the abstract, but the operational decisions, tradeoffs, and pressures that define their day-to-day reality. • Lead executive discovery conversations that go beyond the immediate platform evaluation to uncover strategic priorities: growth and acquisition plans, margin improvement goals, talent and process challenges, and long-term digital transformation ambitions. • Position Tekion as a long-term strategic partner, not a software vendor — advising prospective customers on industry best practices, operational benchmarks, and how the ARC platform can serve as a foundational capability for their next phase of growth. • Handle the toughest objections — on platform maturity, migration risk, competitive alternatives, and organizational change — with transparency, data, and the quiet confidence of someone who has seen these transitions succeed. • Be the person in the room that dealer group executives want to call back. Your credibility extends the relationship beyond the sales cycle. • Design and document tailored solution architectures for complex, multi-rooftop implementations, including integration requirements, data migration scope, phasing strategies, and third-party connectivity. • Identify and evaluate solution tradeoffs, clearly communicating implications for timeline, cost, and operational risk to both the prospect and internal Tekion stakeholders. • Collaborate with Tekion’s product and implementation teams to validate feasibility of proposed solutions and establish realistic delivery commitments. • Produce high-quality deal artifacts including solution overviews, scope summaries, integration maps, and RFP responses. • Act as a direct feedback channel from large dealer group prospects to Tekion’s product organization — surfacing gaps, competitive pressures, and feature requests that influence roadmap prioritization. • Collaborate with Sales, Product, and Implementation leadership to continuously refine Tekion’s enterprise go-to-market approach, demo environments, and competitive positioning materials. • Contribute to a growing library of enterprise sales assets including reference architectures, objection handling guides, and case studies.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description In this role as an Engagement Manager, you'll be the linchpin that connects our customers with our SaaS platform, ensuring they get off to a successful start and continue to find value in our services. You'll immerse yourself in our clients' worlds to tailor their onboarding and support their ongoing experience, facilitating a collaborative environment with our internal teams to meet customer needs effectively. Your insights will be vital in refining our product and fostering enduring client relationships that stimulate the company's growth. Responsibilities - Own and drive the full project lifecycle for SaaS solution launches, from kickoff through Go-Live and post-launch review, ensuring all milestones are met on time and within scope. - Develop detailed project plans, timelines, and responsibility matrices; track progress and proactively address deviations or obstacles. - Lead project meetings, assign action items, follow up rigorously, and hold all contributors—including dealers—accountable for their deliverables and active participation throughout the project. - Act as the primary point of contact for dealer partners, guiding them through technical and operational requirements to ensure full engagement at every phase. - Establish clear communication channels with the dealer, provide regular updates, and promptly escalate and resolve issues or bottlenecks that may impact project outcomes. - Set expectations for dealer involvement, monitor engagement levels, and intervene as necessary to maintain accountability and project momentum. - Maintain meticulous, up-to-date project documentation, including requirements, agreements, meeting minutes, action items, and status reports. - Ensure all decisions, changes, and progress are thoroughly documented to provide full project transparency and auditability. - Apply strong project management methodologies (e.g., Agile, Waterfall, or hybrid based on project needs) to ensure disciplined execution and risk mitigation. - Identify, assess, and manage risks and dependencies proactively, implementing contingency plans as appropriate. - Deliver regular, concise progress and risk reports to leadership and stakeholders, highlighting achievements, challenges, and next steps. Qualifications - Bachelor's degree in Business Administration, Management, or related field - Master's degree in Business Management or related field preferred - 3+ years in client services or account management - 2+ years in SaaS platform onboarding - 5+ years in a customer-facing role - Expertise in SaaS platform configuration and customization - Experience with customer relationship management (CRM) systems - Knowledge of data analytics and reporting tools - Familiarity with issue tracking and resolution software - Competence in workflow automation tools - Skill in facilitating virtual meetings using web conferencing platforms - Understanding of user onboarding tools and best practices - Aptitude for managing and interpreting customer feedback systems - Proven track record of successful client onboarding and engagement - History of maintaining high client satisfaction ratings - Experience in leading cross-functional project teams to meet client objectives - Previous accomplishments in streamlining onboarding processes for improved efficiency Requirements - Willingness to travel approximately up to 50% of the time, which may include overnight stays and various modes of transportation. - This is a remote position and could have travel throughout the United States and or Canada, or other locations. - Territory assignments may evolve over time based on business needs; however, any changes would be communicated in advance and would not require relocation. Benefits - Competitive compensation and generous stock options - 100% employer-paid top-of-the-line medical, dental and vision coverage - Great benefits including unlimited PTO, parental leave and free snacks and beverages - The opportunity to work with some of the brightest minds from Silicon Valley’s most dominant and successful companies - Be part of an early stage, hyper-growth start-up with the opportunity to grow and prosper - Work on the latest and coolest technologies – everything is home-grown and built ground-up - A dynamic work environment with a strong sense of community and collaboration - The open and transparent culture that encourages innovation, rewards performance and discourages hierarchy - Exciting opportunities for career growth and development

About Tekion: Positively disrupting an industry that has not seen any innovation in over 50 years, Tekion has challenged the paradigm with the first and fastest cloud-native automotive platform that includes the revolutionary Automotive Retail Cloud (ARC) for retailers, Automotive Enterprise Cloud (AEC) for manufacturers and other large automotive enterprises and Automotive Partner Cloud (APC) for technology and industry partners. Tekion connects the entire spectrum of the automotive retail ecosystem through one seamless platform. The transformative platform uses cutting-edge technology, big data, machine learning, and AI to seamlessly bring together OEMs, retailers/dealers and consumers. With its highly configurable integration and greater customer engagement capabilities, Tekion is enabling the best automotive retail experiences ever. Tekion employs close to 3,000 people across North America, Asia and Europe. Role Summary The Associate Principal Solutions Architect drives the adoption and delivery of Tekion's digital platform for OEM's, dealers, and technology partners. This role blends deep automotive domain knowledge, advanced technical skills, and strategic business acumen. The ideal candidate builds across stakeholders to deliver seamless, integrated solutions that enable the future of automotive retail. Key Responsibilities - Apply deep automotive retail and financial services domain expertise, demonstrating a comprehensive understanding of vehicle desking, menu selling, lending and financing processes, and integration with third-party systems including F&I, Credit, and external DMS. Experience with service, parts, and repair (Fixed Operations) processes is a strong plus. - Serve as a critical business translator between OEM partners and Tekion’s product/engineering teams. Capture complex OEM business needs—such as dealer enrollment, Dealer Portal SSO, OEM accessory ingestion, or secure checkout—and convert them into actionable technical specifications and robust solution designs. - Lead strategic technical scoping and estimation for new and evolving projects. Define key requirements, identify potential solutions, estimate effort and timelines, and proactively address technical challenges like SSO provisioning or data flows. - Collaborate with engineering, product, and design teams to develop prototypes, proofs of concept, and tightly integrated digital retail experiences—focusing on advanced concepts like digital lending, forms, document handling, and high-trust integrations. - Build and maintain strong relationships with OEM, dealership, and technology stakeholders. Drive successful integrations and serve as the technical point of contact during solution design, implementation, and ongoing collaboration. - Demonstrate hands-on technical proficiency, including calling APIs with tools such as Postman, developing architectural documentation (BRDs, PRDs, API specs), and ensuring project materials are organized and up-to-date in Confluence and integrated project systems such as Jira. - Communicate platform capabilities, solutions, and technical details clearly and effectively to all audiences, including executive-level stakeholders, internal team members, and external partners. - Deliver product demonstrations and presentations, negotiate technical details, and manage alignment and expectations across all parties involved. - Travel between 25 to 50 percent to engage with clients, participate in onsite workshops, lead strategy sessions, and support implementations. Skills and Experience - At least 8 years in solutions architecture, pre-sales, or lead technical/product roles, with significant experience in digital automotive retail (B2B preferred) - Strong track record in automotive and financial services domain areas such as desking, F&I, credit, DMS integrations, menu selling, and OEM/Dealer collaboration - Experience with SaaS or ERP solutions for supply chain, inventory, logistics, or automotive retail - Strong understanding of fixed operations (service, parts, repair) is highly preferred - Demonstrated ability to scope projects, lead technical planning, estimate effort, and resolve technical challenges - Hands-on experience with digital retail, lending, forms, digital document management, CRM, desking, and online retail workflows - Proficiency with APIs and integration tools (e.g., Postman), and documentation best practices (Confluence, Jira) - Excellent interpersonal, communication, and stakeholder management skills, including executive-level engagement and technical negotiations - Proven experience delivering multi-stakeholder projects through collaborative, cross-functional teamwork ***Current Tekion employees – Please apply via Greenhouse Internal Job Board. Sponsorship - Please note that visa sponsorship is not available for this position. Perks and Benefits - Competitive compensation and generous stock options   - 100% employer-paid top-of-the-line medical, dental and vision coverage  - Great benefits including unlimited PTO, parental leave and free snacks and beverages  - The opportunity to work with some of the brightest minds from Silicon Valley’s most dominant and successful companies   - Be part of an early stage, hyper-growth start-up with the opportunity to grow and prosper    - Work on the latest and coolest technologies – everything is home-grown and built ground-up   - A dynamic work environment with a strong sense of community and collaboration   - The open and transparent culture that encourages innovation, rewards performance and discourages hierarchy   - Exciting opportunities for career growth and development   Current Tekion Employees – Please apply via Greenhouse Internal Job Board The salary range describes the minimum to maximum base salary range for this position across applicable US locations. The actual compensation offered may vary from the posted hiring range based on geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer.  In addition to the compensation listed, this position may be eligible for equity compensation, and/or a bonus or commission whereby total compensation may exceed base salary depending on individual or company performance. Your recruiter can share more about the specific salary range during the hiring process. Base Salary Range $183,000—$305,000 USD Tekion is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, victim of violence or having a family member who is a victim of violence, the intersectionality of two or more protected categories, or other applicable legally protected characteristics. For more information on our privacy practices, please refer to our Applicant Privacy Notice here.

• Apply deep automotive retail and financial services domain expertise, demonstrating a comprehensive understanding of vehicle desking, menu selling, lending and financing processes, and integration with third-party systems including F&I, Credit, and external DMS. Experience with service, parts, and repair (Fixed Operations) processes is a strong plus. • Serve as a critical business translator between OEM partners and Tekion’s product/engineering teams. Capture complex OEM business needs—such as dealer enrollment, Dealer Portal SSO, OEM accessory ingestion, or secure checkout—and convert them into actionable technical specifications and robust solution designs. • Lead strategic technical scoping and estimation for new and evolving projects. Define key requirements, identify potential solutions, estimate effort and timelines, and proactively address technical challenges like SSO provisioning or data flows. • Collaborate with engineering, product, and design teams to develop prototypes, proofs of concept, and tightly integrated digital retail experiences—focusing on advanced concepts like digital lending, forms, document handling, and high-trust integrations. • Build and maintain strong relationships with OEM, dealership, and technology stakeholders. Drive successful integrations and serve as the technical point of contact during solution design, implementation, and ongoing collaboration. • Demonstrate hands-on technical proficiency, including calling APIs with tools such as Postman, developing architectural documentation (BRDs, PRDs, API specs), and ensuring project materials are organized and up-to-date in Confluence and integrated project systems such as Jira. • Communicate platform capabilities, solutions, and technical details clearly and effectively to all audiences, including executive-level stakeholders, internal team members, and external partners. • Deliver product demonstrations and presentations, negotiate technical details, and manage alignment and expectations across all parties involved. • Travel between 25 to 50 percent to engage with clients, participate in onsite workshops, lead strategy sessions, and support implementations.