Title: Application Business Analyst Location: Home United States Job Description: Work From Home Work From Home Work From Home, Indiana 46544 The Application Business Analyst provides quality implementations, upgrades, and support for Franciscan Alliance applications. This position assists with needs assessments and impact analyses, and understands the business and the processes of application areas. The Analyst participates in new installations and system optimization, and provides on-going troubleshooting for Franciscan Alliance applications. Analyst II additional responsibilities include facilitating meetings (preparing agendas, leading discussions), becoming the subject matter expert in at least one area/application and designing solutions for review prior to building. WHO WE ARE With 12 ministries and access points across Indiana and Illinois, Franciscan Health is one of the largest Catholic health care systems in the Midwest. Franciscan Health takes pride in hiring coworkers that provide compassionate, comprehensive care for our patients and the communities we serve. WHAT YOU CAN EXPECT - Provide on-call support, including after-hours support, for team and customers following the Franciscan Alliance support model. - Collect information regarding potential system enhancement needs. - Troubleshoot and repair customer-reported application problems. - Work with vendors in implementing, upgrading, supporting and troubleshooting applications. - Follow organizational practices for incident, change and requests management. - Act as a Franciscan Alliance applications expert to assist with the creation of training programs. - Research, analyze, and present information regarding potential system enhancement needs. - Document and build workflow, standards, and business processes to facilitate knowledge sharing within and across teams. - Facilitate business user discussions to identify the requirements for Franciscan Alliance applications functionality and workflow. - Maintain and configure the application parameters to ensure Franciscan Alliance applications function according to customers' specifications. QUALIFICATIONS - Required High School Diploma/GED - Required Bachelor's Degree - 2 years Relevant Work Experience (unless promotional criteria can be met) Required - 3 years Relevant Work Experience Preferred - EPIC Certified (if required by role) - EPIC MyChart (will consider individuals with other Epic certifications) TRAVEL IS REQUIRED: Never or Rarely JOB RANGE: Application Business Analyst II $65833.89-$90521.60 INCENTIVE: EQUAL OPPORTUNITY EMPLOYER It is the policy of Franciscan Alliance to provide equal employment to its employees and qualified applicants for employment as otherwise required by an applicable local, state or Federal law. Franciscan Alliance reserves a Right of Conscience objection in the event local, state or Federal ordinances that violate its values and the free exercise of its religious rights. Franciscan Alliance is committed to equal employment opportunity. Franciscan provides eligible employees with comprehensive benefit offerings. Find an overview on the benefit section of our career site, jobs.franciscanhealth.org.

Title: PeopleSoft Functional Analyst Location: Alexandria United States Job Description: Atlas Technologies, a rapidly expanding company supporting the US Military and other Government entities, is seeking a passionate, flexible, highly motivated team player to join our group of Information Technology professionals. If you are comfortable in intense fast paced environments, can think on your feet, and excel in team-based collaborative efforts, then this may be the right fit for you. We are actively seeking a talented PeopleSoft Functional Analyst to join our dedicated team supporting PeopleSoft and Oracle Platforms. The ideal candidate will play a crucial role in analyzing customer needs and working with developer and engineering teams to meet organizational goals. If you are a detail-oriented professional with a strong background in system analysis and business applications, we invite you to apply for this impactful position. Fully remote position available to residents in AL, CA, CT, FL, GA, KS, KY, LA, ME, MD, MA, NC, OR, RI, SC, TX, VA, DC, WV. Travel up to 10% You Will: - Collaborate with stakeholders to gather and analyze business requirements related to PeopleSoft applications and Oracle platforms. - Translate business requirements into detailed functional and technical specifications. - Assist development and administration teams to configure and customize applications to align with organizational needs. - Design and document system architectures. - Collaborate with cross-functional teams to integrate software solutions with other enterprise systems. - Collaborate with quality assurance teams to ensure the reliability and accuracy of software solutions. - Investigate and resolve issues related to PeopleSoft applications, providing timely and effective support. - Collaborate with technical teams to address and mitigate post-implementation challenges. - Create and maintain comprehensive technical documentation, including system design specifications, configuration details, and troubleshooting procedures. - Facilitate knowledge transfer sessions to ensure team members are well-equipped to manage PeopleSoft systems. You Have: - Must be a United States Citizen. - Must possess a Public Trust or Department of Defense (DOD) Clearance with the ability to obtain/maintain DoD Secret Level Security Clearance. - Security+ Certificate - Bachelor's degree in Computer Science, Information Technology, or a related field. - Proven experience as a Systems Analyst with a focus on PeopleSoft applications. - Strong understanding of PeopleSoft modules, configuration tools, and development methodologies. - Excellent analytical and problem-solving skills, with meticulous attention to detail. - Minimum of 7 years of hands-on experience as a Systems Analyst. - Previous experience in configuring and customizing PeopleSoft applications is advantageous. - Effective communication and collaboration skills. - Ability to work independently and as part of a team. - Strong organizational and time-management skills. If you are a skilled Systems Analyst with a passion for delivering successful outcomes, we encourage you to apply. Join our team and contribute to the successful analysis, design, and implementation of PeopleSoft applications to enhance the efficiency and effectiveness of our systems. Want to hear more? Read on to see what our Team Members say about their experience: “Atlas Tech has the culture, trust, and fairness that you expect of the best of communities. I feel lucky to be part of their amazing journey of growth as a standout organization.” - Syed “You are not just a number here at Atlas. I have been with Atlas for over 13 years now I can say that Atlas displays a genuine interest in its employees. This is evidenced in its commitment to mentoring every employee and providing educational paths for each employee’s personal and professional growth within the company.” - Ian Atlas Tech is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, genetic information, or protected veteran status. We are committed to fostering an inclusive workplace where diverse perspectives are valued and respected.

• Independently conducts analytical and operational activities in support of complex state or federally funded health initiatives. • Leads defined analytical tasks related to program performance, implementation monitoring, and reporting requirements. • Develops and maintains recurring reporting products and structured documentation aligned with state and federal grant requirements. • Reconciles financial and performance data to ensure reporting accuracy and compliance alignment. • Translates qualitative and quantitative data into clear, actionable narratives for internal leadership and external stakeholders. • Maintains and improves tracking systems for procurement, grant administration, deliverables, and reporting cycles. • Identifies documentation gaps, tracking inconsistencies, or operational risks and escalates issues appropriately. • Supports audit preparation, monitoring activities, and structured program governance processes within compliance-driven environments. • Collaborates across workstreams to ensure milestones and reporting obligations are met in high-volume implementation settings. • Up to 25% travel may be required.

• Develop, maintain, and continuously improve daily, weekly, and intraday performance reports for contact center operations, including service level, AHT, adherence, abandonment, and occupancy metrics. • Design and deliver executive-ready dashboards and operational summaries, providing leadership with near real-time visibility into performance against KPIs and CMS expectations. • Conduct advanced analysis of contact drivers (e.g., benefits, enrollment, claims, billing) to identify trends, root causes, and opportunities to improve member experience and operational efficiency. • Build and maintain ad hoc and recurring analytical models to support operational decision-making, workforce planning, and transformation initiatives aligned with Caring Connections. • Partner with Data Engineering and Data Science teams to design and deploy scalable, automated analytic solutions and optimize data pipelines. • Validate and ensure data accuracy and integrity across telephony (ACD), CRM, Payroll, and WFM platforms. • Automate reporting processes to reduce manual effort, increase consistency, and enable faster decision cycles. • Monitor and report on KPIs tied to member experience, operational performance, and regulatory compliance.