Improved Cardiovascular Health for All
Program Manager, Care Operations
Location
New York + 3 moreAll locations: New York | Massachusetts | Tennessee | Washington
Posted
4 days ago
Salary
0
Seniority
Senior
Job Description
Program Manager, Care Operations
Chamber
• Own end-to-end execution of care programs from workflow documentation to go-live tracking to post-launch iteration. • Coordinate across Clinical, Product, Engineering, and Care Delivery Operations to keep programs on track, identifying blockers and closing gaps. • Manage program timelines, deliverables, and status tracking for active care contracts and attributed populations. • Serve as a consistent point of contact for cross-functional stakeholders, keeping everyone aligned on priorities and progress. • Translate clinical protocols and product capabilities into operational workflows the Care Delivery team can execute consistently. • Build and maintain SOPs, playbooks, and training materials that allow programs to run reliably across care team members and markets. • Identify workflow gaps, unclear handoffs, and missing infrastructure and take ownership of closing them. • Partner with the Associate Director, Care Management on workflow and SOP documentation and process iteration, ensuring documentation reflects how care teams actually work. • Partner with Product and Engineering to integrate AI tools into care workflows, understanding where automation handles scale and where human intervention is needed. • Support configuration, testing, and rollout of new tools or workflow changes. • Track operational performance and surface opportunities to reduce manual burden through process improvements or tooling changes.
Job Requirements
- 4-8 years of experience in healthcare operations, program management, or an adjacent field. Value-based care, population health, or managed care experience preferred.
- Demonstrated ability to create structure in ambiguous environments — you don’t wait for ownership to be assigned before driving work forward.
- Strong process documentation skills — your SOPs and playbooks are ones teams actually use.
- Experience working with care management platforms, AI-enabled tools, or operational technology in healthcare.
- Analytical and data-driven — you use metrics to track progress and make decisions.
- Clear, direct communicator who keeps stakeholders informed and aligned.
- Passionate about improving outcomes for cardiology patients and providers.
Benefits
- Health insurance
- Flexible working arrangement
- Professional development opportunities
Related Guides
Related Categories
Related Job Pages
More Program Manager Jobs
Finance Intern
WK JobHubEmpresa brasileira com mais de 30 anos de atuação no mercado de tecnologia, especializada em segurança da informação e infraestrutura de TI. Atua no desenvolvimento e implantação de soluções para proteção de dados, redes e ambientes corporativos, atendendo empresas em todo o Brasil.
Role Description Seja parte do time responsável pelo funcionamento de uma ferramenta de e-mail marketing que possibilita a comunicação de empresas de forma fluída e orgânica. Para o cliente, é só selecionar as listas de contatos e o texto desejado; é com a equipe o papel de fazer com que a mensagem seja transmitida. Se você acredita no poder da comunicação e na união de pessoas pela tecnologia, esse lugar é para você! Faça parte desse time! Qualifications - Conhecimento em Google Workspace é indispensável (Google Planilhas, Google Documentos e Google Apresentações); - Desejável conhecimento prévio em atividades do setor financeiro; - Essencial estar estudando: ADM, Contabilidade, dentre outros cursos relacionados ao setor financeiro. Requirements - Atendimento; - Contas a receber/pagar; - Controle financeiro; - Fluxo de caixa; - Planejamento financeiro; - Controle de documentos fiscais; - Cadastro de colaboradores. Benefits - Day off no dia do aniversário e do aniversário de empresa; - Voucher no dia do aniversário no valor de R$50,00 via Flash; - Auxílio de R$120,00/mês via Flash. Company Description Local da empresa: Porto Alegre/RS Modalidade: Remoto (necessário possuir seu próprio equipamento - computador e periféricos)
Commercial Learning & Development Program Manager
DAWAR CONSULTING INCOptimizing Your Workforce, Empowering Your Success with Cutting-Edge Solutions
• Coordinate leadership development programs, including training sessions, cohort communications, sustainment activities, and learner engagement. • Support development and delivery of training focused on communication, coaching, analytics, peer leadership, and leadership capabilities. • Manage project plans, timelines, deliverables, action items, and status updates. • Coordinate training logistics, meetings, workshops, communications, and reporting. • Track attendance, learner feedback, completion metrics, and program impact. • Partner with Compliance, Legal, internal training teams, and external vendors to ensure programs are effective and compliant. • Facilitate training calls, meetings, and workshops as needed. • Identify opportunities for continuous improvement.
• Own the intake, planning, prioritization, and delivery of web initiatives across a consumer marketing website • Independently drive projects from intake through launch, including development of project briefs, requirements, timelines, stakeholder communications, and launch plans • Lead cross-functional teams consisting of product marketing, design, engineering, analytics, SEO, legal, brand, and other stakeholders to successfully deliver initiatives • Manage multiple concurrent workstreams while balancing competing priorities, dependencies, and evolving business needs • Partner closely with the Consumer Marketing Web Lead to align on roadmap priorities, resourcing, tradeoffs, and strategic direction • Identify risks, dependencies, and blockers early and proactively drive resolution • Continuously identify opportunities to improve site performance, user experience, operational efficiency, content effectiveness, SEO, and overall web program maturity • Proactively surface risks, gaps, inefficiencies, and emerging opportunities, bringing forward recommendations and proposed solutions • Conduct audits, analyses, and research to inform optimization opportunities and future roadmap investments • Drive process improvements that improve scalability, execution quality, and stakeholder experience • Apply web best practices and strategic thinking to both new initiatives and existing site experiences • Establish and refine operational processes, documentation, and governance frameworks that support a growing web program • Translate marketing and business objectives into actionable web recommendations and project plans • Evaluate requests through the lens of business impact, user experience, technical feasibility, SEO, analytics, brand standards, and long-term site health • Contribute to roadmap planning and prioritization discussions by identifying high-impact opportunities and recommending tradeoffs when necessary • Ensure web initiatives support broader marketing goals and customer journey objectives • Partner with stakeholders to define success metrics and measurement approaches for key initiatives • Serve as the primary point of contact for assigned initiatives, driving alignment across stakeholders and maintaining momentum throughout the project lifecycle • Consolidate feedback, facilitate decision-making, and communicate recommendations, risks, dependencies, and progress clearly • Escalate strategic decisions, roadmap shifts, and major risks to the Consumer Marketing Web Lead when appropriate • Lead recurring project communications, stakeholder reviews, and status updates • Build strong relationships across stakeholder groups while effectively navigating competing priorities and perspectives • Use data and performance insights to inform recommendations, prioritization decisions, and optimization opportunities • Monitor key performance indicators and identify trends, risks, and areas for improvement • Partner with analytics stakeholders to develop reporting, measurement frameworks, and performance reviews • Communicate performance outcomes, insights, and recommendations to stakeholders and leadership • Translate performance data into actionable next steps and roadmap opportunities
• Lead complex programs across upstream, midstream, and downstream assets • Ensure regulatory compliance and stakeholder engagement • Manage a team of remediation professionals • Drive program performance to meet/exceed client satisfaction and KPIs • Develop solutions to client problems/issues • Manage projects and actively integrate global resources into local delivery



