• Own the intake, planning, prioritization, and delivery of web initiatives across a consumer marketing website • Independently drive projects from intake through launch, including development of project briefs, requirements, timelines, stakeholder communications, and launch plans • Lead cross-functional teams consisting of product marketing, design, engineering, analytics, SEO, legal, brand, and other stakeholders to successfully deliver initiatives • Manage multiple concurrent workstreams while balancing competing priorities, dependencies, and evolving business needs • Partner closely with the Consumer Marketing Web Lead to align on roadmap priorities, resourcing, tradeoffs, and strategic direction • Identify risks, dependencies, and blockers early and proactively drive resolution • Continuously identify opportunities to improve site performance, user experience, operational efficiency, content effectiveness, SEO, and overall web program maturity • Proactively surface risks, gaps, inefficiencies, and emerging opportunities, bringing forward recommendations and proposed solutions • Conduct audits, analyses, and research to inform optimization opportunities and future roadmap investments • Drive process improvements that improve scalability, execution quality, and stakeholder experience • Apply web best practices and strategic thinking to both new initiatives and existing site experiences • Establish and refine operational processes, documentation, and governance frameworks that support a growing web program • Translate marketing and business objectives into actionable web recommendations and project plans • Evaluate requests through the lens of business impact, user experience, technical feasibility, SEO, analytics, brand standards, and long-term site health • Contribute to roadmap planning and prioritization discussions by identifying high-impact opportunities and recommending tradeoffs when necessary • Ensure web initiatives support broader marketing goals and customer journey objectives • Partner with stakeholders to define success metrics and measurement approaches for key initiatives • Serve as the primary point of contact for assigned initiatives, driving alignment across stakeholders and maintaining momentum throughout the project lifecycle • Consolidate feedback, facilitate decision-making, and communicate recommendations, risks, dependencies, and progress clearly • Escalate strategic decisions, roadmap shifts, and major risks to the Consumer Marketing Web Lead when appropriate • Lead recurring project communications, stakeholder reviews, and status updates • Build strong relationships across stakeholder groups while effectively navigating competing priorities and perspectives • Use data and performance insights to inform recommendations, prioritization decisions, and optimization opportunities • Monitor key performance indicators and identify trends, risks, and areas for improvement • Partner with analytics stakeholders to develop reporting, measurement frameworks, and performance reviews • Communicate performance outcomes, insights, and recommendations to stakeholders and leadership • Translate performance data into actionable next steps and roadmap opportunities

• Lead complex programs across upstream, midstream, and downstream assets • Ensure regulatory compliance and stakeholder engagement • Manage a team of remediation professionals • Drive program performance to meet/exceed client satisfaction and KPIs • Develop solutions to client problems/issues • Manage projects and actively integrate global resources into local delivery

• Oversee the day-to-day performance of assigned federal programs and contracts. • Ensure contract services are delivered on time, within scope, within available funding, and in accordance with contractual and customer requirements. • Coordinate staffing, schedules, deliverables, customer communications, quality reviews, risk management, and administrative activities across assigned programs. • Lead internal program meetings and provide executive leadership with regular reports on performance, staffing, financial status, risks, and growth opportunities. • Develop and execute practical growth plans for assigned programs and customer accounts. • Identify opportunities to expand Tangent's services through additional tasking, new labor categories, increased staffing, contract modifications, option periods, follow-on work, and related customer requirements.

• Primary responsibility for this role is Financial Clearance workflow development, optimization, and documentation. • Analyze business processes and procedures with a focus on operational system enhancement opportunities to ensure the tools are maximized for business use. • Proactively review and evaluate system updates and coordinate upgrade implementation, including analysis, system development, operational workflow development, using operations and IT input and involvement through testing and implementation to ensure success. • Ensure systems and tools support Patient Access processes and result in the input of the highest quality of data required to produce clean claims and reduce denials. • Define and document customer requirements. • Proactively monitor and maintain systems, promptly report any issues to the Financial Clearance WQ Business Systems Analyst. • Perform problem resolution. • Develop and maintain QA documentation. • Identify error patterns and recommend training or revised workflows. • Provide regular status reporting.