• Act as the hands-on program leader for complex, cross-functional transformation initiatives and deliver measurable business value • Drive enterprise-wide profitability initiatives by leading programs that enhance AI-enabled operating efficiencies and business outcomes • Drive revenue growth programs collaborating with sales and partner operations and GTM leadership • Support launching of enterprise storage, hybrid cloud and AI products and solution portfolio offerings through disciplined program planning and execution. • Develop, define, and manage end-to-end program plans, including scope, milestones, dependencies, risks, and success metrics • Drive execution in a highly matrixed environment across Engineering, Product, Marketing, Operations, Finance, Legal, Supply Chain, Support, and Services • Proactively identify risks and interdependencies; develop mitigation plans; and escalate issues as appropriate • Ensure programs are executed efficiently and effectively through clear structure, cadence, accountability and decision-making frameworks • Partner with executive leadership in setting KPIs; track outcomes, and report progress against defined successes metrics • Create and maintain program documentation, dashboards, reporting, and executive updates

• Own and manage post-sale implementation programs, ensuring successful delivery and customer outcomes • Establish and monitor key performance indicators, including time-to-value, implementation success rate, adoption metrics, and defect rates • Define, implement, and continuously improve post-sale program management processes, workflows, and playbooks. • Drive automation, process standardization, and operational improvements across post-sale programs • Ensure comprehensive QA and testing processes for customer-facing deliverables • Manage complex programs and multiple customer projects, ensuring alignment with scope, timeline, and resources • Identify, track, and mitigate program risks and customer escalations • Collaborate with cross-functional teams to align implementation objectives with customer success and product strategy • Manage and coach a team of Project Management staff to ensure successful and timely delivery

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The Administrative Program Manager 1 role is an opportunity for a highly organized, forward-thinking professional to make a meaningful impact across the Parks Department. You will lead key operational functions, including: - Human resources support - Supervision of a skilled accounting team - Overseeing fleet, equipment, and asset tracking - Supporting budget development - Serving as the financial liaison to the maintenance and recreation team Success looks like proactively identifying opportunities to improve processes, taking initiative in creative problem-solving, and guiding teams through change with clarity and confidence. Qualifications - Two or more years of experience in an administrative position requiring budgetary and personnel skills - Graduation from a four-year college or university with a degree in business, public administration, or a related field Requirements - A valid Washington State driver’s license may be required when travel is required of the position - As a condition of employment, the applicant will need to authorize and complete a background check Benefits - Professional development through robust online learning and other training opportunities Company Description Pierce County Parks and Recreation manages more than 5,200 acres of parks, trails, and open space, ranging from community hubs to natural areas. We deliver diverse recreation programs and maintain the infrastructure that supports both active play and quiet connection with nature. - Our department is made up of four divisions: Park and Recreation Operations, Business Operations, Volunteer and Resource Development, and Park Stewardship and Infrastructure Delivery. - Guided by our mission to create livable communities, we provide opportunities for people to connect with nature, learn about sustainability, live healthy lives, and experience inclusive, thriving public spaces. Joining Pierce County Parks means being part of a forward-thinking team that values collaboration, innovation, and community impact, where your work truly makes a difference every day.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The Program Manager is responsible for the implementation of account-specific programs (workflows, technology, project management, vendors) to achieve set targets for profitability, client satisfaction, on-time delivery, and quality. - Builds and manages the Project Management team(s). - Serves as the main point of escalation for account-related issues. - Oversees the execution of each account-specific program. - Monitors performance against targets and ensures appropriate real-time interventions. - Partners with Sales, Account Management, Technical Services, Vendor Management, Quality Management, and other support departments to achieve revenue and profitability targets. - Has team management responsibilities and direct reports. Qualifications - Four-year college/university degree in Business, Linguistics, Social or Applied Sciences, or other related field. Masters or MBA a plus. - More than five years demonstrated experience coordinating complex projects within the localization or translation industry. - Experience in Life Sciences or Linguistic Validation is strongly desired. - Successful customer service/account management experience, generally a minimum of six years, including at least five years’ experience within the translation industry. - Demonstrated successful leadership or mentoring experience, minimum of four years. - Advanced computing skills, including experience with translation management systems, CAT tools and AI-assisted productivity tools. - PMP Certification a plus. - Verbal and written fluency in at least one foreign language a plus. Requirements - Ensures that correct processes, methodologies, and risk assessment are used on all projects. - Defines and executes Project Management staffing and cross-training plans using revenue forecasting and sales pipeline data. - Monitors process performance against profitability, on-time delivery, and quality targets. - Owns the operational component of the client relationship. - Actively manages any reported deficiency in RWS deliverables. - Ensures timely and professional completion of root cause investigations and client-facing CAPA reports. - Participates in RFP responses for new opportunities and client-facing bid defense meetings. Benefits - Generous paid time off package, starting at 25 days per year (10 sick and 15 vacation), plus company holidays, birthday day off, paid volunteer time, and 100% paid parental leave. - 401(k) Retirement plan with company match. - Company-wide agile work policy with flexible work arrangements. - Opportunities for training, professional development, and personal growth. - Smart, engaged co-workers and a global culture of diversity, innovation, and opportunity.