• Conduct impartial, fact-based pre-employment investigations in accordance with internal standards and client requirements • Review municipal and government applications and supporting documents, identifying key issues, red flags, and gaps • Detect discrepancies across records and documentation, then build a clear plan to resolve them through research and outreach • Perform criminal and civil record checks using public records tools and research methods • Manage multiple cases at once, maintaining consistent workflow and meeting deadlines without repeated follow up • Complete advanced internet research using multiple sources, validating identity and data accuracy • Make outbound calls to references, agencies, employers, schools, and other contacts to obtain time-sensitive information • Draft and finalize investigative summaries and reports with strong grammar, structure, and clarity • Maintain proactive communication with leads and internal partners, escalating issues early when needed • Contribute to process improvements by sharing patterns, recurring issues, and practical recommendations

• Coordinating with internal teams to present the buried service program to municipalities • Hosting calls, collecting permitting contacts, and documenting permit requirements and processes • Identifying potential permitting issues early and driving resolution before construction begins • Establishing and maintaining strong relationships with permitting entities • Serving as the liaison between permitting entities, engineering and buried service teams • Partnering with engineering teams to identify and resolve roadblocks that impact progress • Facilitating communication with vendors and permitting authorities to ensure issues are addressed • Escalating unresolved issues when needed • Tracking aging and priority permits; engaging permitting entities to move reviews forward • Communicating permit issues to vendors and ensuring timely, accurate revisions and resubmissions • Monitoring permit fees at a high level and requesting clarification when charges appear inconsistent or unreasonable • Ensuring vendors submit accurate permit applications and meet requirements set by permitting authorities • Tracking vendor responsiveness and enforcing expectations set by build managers • Providing feedback and driving corrective actions when performance gaps arise

• Quickly become familiar with prospects’ industries and business models • Understand and articulate Airship’s value proposition across industries • Capture relevant insights and data from prospective customers to assess needs and problems • Translate recommendations into quantified value potentials • Deliver assessments & presentations to enable our target accounts to make decisions and take action • Sales Partnership: Work closely with Airship’s sales team and other functions to help define account strategies and prioritize sales initiatives, based on value potential and opportunity size • Value Selling: Build compelling business case presentations and ROI (Return on Investment) analyses aimed at accelerating, justifying, and/or expanding sales opportunities

• Own day-to-day billing operations, including invoice generation, system updates, and billing inquiries • Prepare revenue journal entries, accruals, and reconciliations as part of month-end close • Apply ASC 606 to customer contracts and support documentation of revenue treatment • Partner with Sales, Deal Desk, and Business Systems to ensure accurate revenue recognition • Improve billing and revenue processes to increase accuracy and efficiency • Support revenue reporting and external audit requests