• Coordinating with internal teams to present the buried service program to municipalities • Hosting calls, collecting permitting contacts, and documenting permit requirements and processes • Identifying potential permitting issues early and driving resolution before construction begins • Establishing and maintaining strong relationships with permitting entities • Serving as the liaison between permitting entities, engineering and buried service teams • Partnering with engineering teams to identify and resolve roadblocks that impact progress • Facilitating communication with vendors and permitting authorities to ensure issues are addressed • Escalating unresolved issues when needed • Tracking aging and priority permits; engaging permitting entities to move reviews forward • Communicating permit issues to vendors and ensuring timely, accurate revisions and resubmissions • Monitoring permit fees at a high level and requesting clarification when charges appear inconsistent or unreasonable • Ensuring vendors submit accurate permit applications and meet requirements set by permitting authorities • Tracking vendor responsiveness and enforcing expectations set by build managers • Providing feedback and driving corrective actions when performance gaps arise

• Quickly become familiar with prospects’ industries and business models • Understand and articulate Airship’s value proposition across industries • Capture relevant insights and data from prospective customers to assess needs and problems • Translate recommendations into quantified value potentials • Deliver assessments & presentations to enable our target accounts to make decisions and take action • Sales Partnership: Work closely with Airship’s sales team and other functions to help define account strategies and prioritize sales initiatives, based on value potential and opportunity size • Value Selling: Build compelling business case presentations and ROI (Return on Investment) analyses aimed at accelerating, justifying, and/or expanding sales opportunities

• Own day-to-day billing operations, including invoice generation, system updates, and billing inquiries • Prepare revenue journal entries, accruals, and reconciliations as part of month-end close • Apply ASC 606 to customer contracts and support documentation of revenue treatment • Partner with Sales, Deal Desk, and Business Systems to ensure accurate revenue recognition • Improve billing and revenue processes to increase accuracy and efficiency • Support revenue reporting and external audit requests

• Establish and execute on a technical roadmap that supports the entire revenue lifecycle. • Support the execution of our AI roadmap. • Stakeholder management and roadmap definition. • Identify gaps in processes, integrations, and automations; recommend improvements, drive implementation, and support the evaluation and procurement of new tools as needed. • Own day-to-day vendor management for revenue tech stack tools, including procurement support, renewals, and quarterly business reviews. • Partner with cross-functional teams (for example, Marketing ops, IT for integrations and enterprise AI use cases, Enablement for end-user support, Privacy and Legal for global privacy compliance, and Revenue Strategy for analytics alignment) to ensure tools are implemented and used effectively. • Collaborate with operations partners to support compliance with standardized processes and maintain a consistent business rhythm for tool users (provisioning, user support, troubleshooting, and ongoing maintenance). • Create and implement reporting and dashboards within revenue tools that improve efficiency, effectiveness, and productivity, while aligning with Sales Strategy and Sales Data Analytics on definitions and metrics. • Provide insights and recommendations to automate and optimize revenue workflows with a focus on scalability and supporting growth. • Document workflows, support processes, and troubleshooting guidance, building a knowledge repository to enable first-tier sales support and self-service.