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Bringing a fast, reliable internet service to homes and businesses across rural and suburban America.
BSW Permit Analyst
Location
North Carolina
Posted
97 days ago
Salary
0
Seniority
Mid Level
Job Description
BSW Permit Analyst
Brightspeed
• Coordinating with internal teams to present the buried service program to municipalities • Hosting calls, collecting permitting contacts, and documenting permit requirements and processes • Identifying potential permitting issues early and driving resolution before construction begins • Establishing and maintaining strong relationships with permitting entities • Serving as the liaison between permitting entities, engineering and buried service teams • Partnering with engineering teams to identify and resolve roadblocks that impact progress • Facilitating communication with vendors and permitting authorities to ensure issues are addressed • Escalating unresolved issues when needed • Tracking aging and priority permits; engaging permitting entities to move reviews forward • Communicating permit issues to vendors and ensuring timely, accurate revisions and resubmissions • Monitoring permit fees at a high level and requesting clarification when charges appear inconsistent or unreasonable • Ensuring vendors submit accurate permit applications and meet requirements set by permitting authorities • Tracking vendor responsiveness and enforcing expectations set by build managers • Providing feedback and driving corrective actions when performance gaps arise
Job Requirements
- Experience working with municipalities, utilities, pole owners, or permitting authorities
- Strong understanding of permitting processes, construction workflows, or telecom / fiber deployment
- Excellent communication and relationship‑building skills across internal teams and external stakeholders
- Proven ability to coordinate activities, track progress, and follow through on issues to resolution
- Strong problem‑solving skills with the ability to identify potential barriers early and proactively address them
- Highly organized, detail‑oriented, and capable of managing multiple permits and priorities simultaneously
- Ability to interpret permit documents, application requirements, and fee structures at a high level.
- Ability to work independently while collaborating effectively with build teams and vendors.
- Proficiency with Microsoft Office tools (Excel, Outlook, Teams) and ability to use project tracking tools
- 2–5 years of telecom, construction, engineering, permitting, or project coordination experience
- Knowledge of fiber network builds, aerial/underground construction, and buried service wire processes
- Experience managing vendors or holding partners accountable to deadlines and quality expectations
- Background in government relations, right‑of‑way permitting, or utility coordination
- Familiarity with IQGeo, GIS systems, permit portals, or utility application systems
Benefits
- Competitive medical, dental, vision, and life insurance
- Employee assistance program
- 401K plan with company match
- Paid time off programs
- Wellness programs
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