Lattice

• Lead, coach, and grow a high-performing team of AI and software engineers, developing them into strong technical leaders while fostering a culture of ownership, technical excellence, experimentation, and continuous learning. • Own the execution and delivery of the AI Platform roadmap, balancing near-term product impact with long-term platform investments. • Partner closely with Product, Applied AI, Data Science, and engineering leaders to define how AI quality is measured, evaluated, and continuously improved across Lattice. • Lead the development of AI evaluation infrastructure, quality metrics, experimentation capabilities, observability, and developer tooling that enable every AI product team to confidently build, evaluate, and ship AI experiences. • Drive technical and organizational decisions that improve the scalability, reliability, and adoption of the AI Platform, empowering engineers to own architecture and technical solutions. • Build strong cross-functional partnerships and influence engineering strategy to establish AI evaluations as a foundational capability that accelerates AI development across Lattice.

• Lead, coach, and grow a high-performing team of AI and software engineers, developing them into strong technical leaders while fostering a culture of ownership, technical excellence, experimentation, and continuous learning. • Own the execution and delivery of the AI Platform roadmap, balancing near-term product impact with long-term platform investments. • Partner closely with Product, Applied AI, Data Science, and engineering leaders to define how AI quality is measured, evaluated, and continuously improved across Lattice. • Lead the development of AI evaluation infrastructure, quality metrics, experimentation capabilities, observability, and developer tooling that enable every AI product team to confidently build, evaluate, and ship AI experiences. • Drive technical and organizational decisions that improve the scalability, reliability, and adoption of the AI Platform, empowering engineers to own architecture and technical solutions. • Build strong cross-functional partnerships and influence engineering strategy to establish AI evaluations as a foundational capability that accelerates AI development across Lattice.

• Source and close new business to consistently meet or exceed Quarterly sales quotas • Manage the full sales cycle: Prospect for new customers, perform online demos to HR professionals, create proposals, and close deals • Outbound prospect in cold accounts for 40% of your quarterly target • Develop and execute sales strategy in a dynamic and fast paced startup environment • Ability to balance immediate priorities, while effectively experimenting for new approaches within this segment • Act as a trusted advisor and subject matter expert to customers • Deliver a world-class experience for prospects who are considering Lattice and other people management solutions • Work closely with Customer Success to ensure smooth launches and fuel future product growth • Provide market / client feedback internally to product / engineering team

Role Description We are looking for a motivated, detail-oriented, and employee-centered Senior People Operations Specialist to join our People Operations team. This role is a great opportunity for someone with strong experience in HR support, people systems, benefits, reporting, auditing, quality control, and employee-facing operations. You will work directly with employees across the company, from frontline employees through leadership, providing timely, thoughtful support and helping ensure our people processes are accurate, scalable, and easy to navigate. In this role, you will support a broad range of People Operations programs and workflows across the employee lifecycle, including: - Employee inquiries - HRIS data maintenance - Reporting - Process documentation - Audits - Onboarding and offboarding support - Cross-functional operational projects A key initial focus will be providing immediate benefits administration and employee support for our US team, including support for benefits, wellness, and leave of absence processes. Over time, this role will also help support benefits administration for our growing international teams in the UK and Canada, primarily through close coordination with our benefits vendors, brokers, and internal partners. Our ideal candidate will be passionate about providing our employees with the best experience possible while meeting them where they’re at with prompt replies and solutions that work. Qualifications - 3 - 5 years of experience in People Operations, HR operations, Total Rewards, or a related HR function, with at least 1+ year of experience supporting benefits administration. - Working knowledge of US benefits programs, including health and welfare plans, retirement plans, COBRA, ACA, leaves of absence, and wellness programs. - Experience using HRIS or HCM platforms. - Experience supporting employees directly and resolving benefits or HR-related questions with empathy, discretion, and sound judgment. - Comfort working with spreadsheets, reports, audits, reconciliations, and data validation. - Strong organizational and prioritization skills, with the ability to manage multiple tasks, recurring deadlines, and employee requests with accuracy. - A proactive, problem-solving mindset and willingness to jump in, learn, and improve processes. - High integrity, humility, self-awareness, and a commitment to creating a positive employee experience. - Humble, self-aware, and trustworthy; you treasure great colleagues and relationships and are committed to nurturing the culture of the team and company. Requirements - Experience using Jira or a similar ticketing system. - Experience administering US benefits. - Exposure to international benefits administration (such as the UK and/or Canada) is a plus, but not required. - Experience supporting US leave of absence administration or partnering with leave vendors. - Familiarity with benefits compliance requirements, including ACA, COBRA, ERISA, HIPAA, and required employee notices. - Experience in a high-growth technology company and a distributed/remote-first environment. Benefits - Medical insurance - Dental insurance - Vision insurance - Life, AD&D, and Disability Insurance - Emergency Weather Support - Wellness Apps - Paid Parental Leave - Paid Time off inclusive of holidays and sick time - Commuter & Parking Accounts - Lunches in the Office - 401(k) retirement plan - Financial Planning - Learning & Development Budget

Role Description We are looking for a motivated, detail-oriented, and employee-centered Senior People Operations Specialist to join our People Operations team. This role is a great opportunity for someone with strong experience in HR support, people systems, benefits, reporting, auditing, quality control, and employee-facing operations. You will work directly with employees across the company, from frontline employees through leadership, providing timely, thoughtful support and helping ensure our people processes are accurate, scalable, and easy to navigate. In this role, you will support a broad range of People Operations programs and workflows across the employee lifecycle, including: - Employee inquiries - HRIS data maintenance - Reporting - Process documentation - Audits - Onboarding and offboarding support - Cross-functional operational projects A key initial focus will be providing immediate benefits administration and employee support for our US team, including support for: - Benefits - Wellness - Leave of absence processes Over time, this role will also help support benefits administration for our growing international teams in the UK and Canada, primarily through close coordination with our benefits vendors, brokers, and internal partners. Our ideal candidate will be passionate about providing our employees with the best experience possible while meeting them where they’re at with prompt replies and solutions that work. Qualifications - 3 - 5 years of experience in People Operations, HR operations, Total Rewards, or a related HR function, with at least 1+ year of experience supporting benefits administration. - Working knowledge of US benefits programs, including health and welfare plans, retirement plans, COBRA, ACA, leaves of absence, and wellness programs. - Experience using HRIS or HCM platforms. - Experience supporting employees directly and resolving benefits or HR-related questions with empathy, discretion, and sound judgment. - Comfort working with spreadsheets, reports, audits, reconciliations, and data validation. - Strong organizational and prioritization skills, with the ability to manage multiple tasks, recurring deadlines, and employee requests with accuracy. - A proactive, problem-solving mindset and willingness to jump in, learn, and improve processes. - High integrity, humility, self-awareness, and a commitment to creating a positive employee experience. - Humble, self-aware, and trustworthy; you treasure great colleagues and relationships and are committed to nurturing the culture of the team and company. Requirements - Experience using Jira or a similar ticketing system. - Experience administering US benefits. - Exposure to international benefits administration (such as the UK and/or Canada) is a plus, but not required. - Experience supporting US leave of absence administration or partnering with leave vendors. - Familiarity with benefits compliance requirements, including ACA, COBRA, ERISA, HIPAA, and required employee notices. - Experience in a high-growth technology company and a distributed/remote-first environment. Benefits - Medical insurance - Dental insurance - Vision insurance - Life, AD&D, and Disability Insurance - Emergency Weather Support - Wellness Apps - Paid Parental Leave - Paid Time off inclusive of holidays and sick time - Commuter & Parking Accounts - Lunches in the Office - 401(k) retirement plan - Financial Planning - Learning & Development Budget

• Lead, coach, and develop a team of software engineers, supporting their growth and helping them do the best work of their careers. • Foster a healthy, inclusive, and high-performing engineering culture aligned with Lattice's values. • Partner with engineering and cross-functional stakeholders to identify and prioritize opportunities that improve platform capabilities, developer effectiveness, and operational excellence. • Drive execution against team goals and ensure the successful delivery of impactful technical initiatives. • Support your team in making thoughtful technical and operational decisions that balance velocity, reliability, maintainability, and long-term sustainability. • Establish clarity around priorities, goals, and success metrics in an environment that may involve ambiguity and competing priorities. • Help build and scale engineering processes that improve team effectiveness and delivery outcomes. • Contribute to hiring efforts and help attract, assess, and onboard exceptional engineering talent. • Collaborate with engineering leaders to shape priorities and investments across the broader platform organization.

• Partner with Revenue leadership to drive annual planning, territory design, capacity modeling, quota setting, and revenue target planning. • Own forecasting and performance analysis across bookings, renewals, expansion, and overall revenue attainment. • Develop reporting, dashboards, and business insights that enable data-driven decision-making and improve forecast accuracy. • Optimize revenue processes, systems, and workflows across the GTM organization, ensuring teams can efficiently generate, manage, and close pipeline. • Partner with Sales, Marketing, and Business Systems teams to improve lead management, territory coverage, account assignment, opportunity management, and overall seller productivity. • Evaluate and enhance the GTM technology stack, identifying opportunities for automation, process simplification, and improved data quality. • Identify opportunities to improve revenue performance, productivity, and operational efficiency across the customer lifecycle. • Lead compensation design and analysis to ensure incentives align with company objectives and drive desired behaviors. • Drive strategic GTM initiatives and cross-functional projects that support growth and operational scale. • Establish and monitor KPIs, providing actionable recommendations to Revenue leadership. • Serve as a trusted advisor to stakeholders across Revenue, Finance, Marketing, Customer Success, and Business Systems.

• Develop and maintain key performance metrics and dashboards to track revenue performance across sales, marketing, and customer success. • Analyze revenue data to identify trends, opportunities, and areas of improvement. • Provide actionable insights to senior leadership and business stakeholders to inform decision-making. • Support and maintain the integrations of our GTM tools (Salesforce, Outreach, Gong, Marketo, etc.). • Refine ambiguous questions and generate new insights through a deep understanding of the data, our customers, and our business • Ability to translate technical and quantitative analyses into digestible and actionable recommendations

• You will design and operationalize the GTM system from design through execution and adoption. • Build a signal-driven pipeline generation system across outbound, inbound, and campaigns, including account prioritization, messaging, and play orchestration • Own the development of Revenue Enablement as a performance system that drives behavior change and measurable revenue outcomes • Identify and implement high-impact AI use cases across prospecting, deal inspection, manager coaching, and workflow automation • Build and operationalize GTM systems directly - including workflows, plays, and pilots - not just strategy • Improve consistency, productivity, and execution across the field without owning day-to-day sales execution • Own GTM systems and programs end-to-end, from design through execution • Act as the connective layer across Sales, Marketing, RevOps, and Enablement to ensure the GTM systems operate as a unified whole • Partner closely with Sales Leadership (including VP Sales) to ensure GTM design translates into consistent field execution • Build and test systems before scaling them • Drive change through influence, not just authority

• We're looking for a Senior Product Designer to join our new AI team to help shape and ship a reimagined way of capturing your work and growth, aligned with your manager and the business. Our work spans both net new surfaces inside Lattice and the external tools our customers already work in. • This is a new, experimental team at Lattice making a different bet about AI. We're figuring out what AI looks like when it's truly built into how managers, employees, and HR leaders do their best work, and nobody has fully figured this out yet. We're building this together, so we're looking for someone who's eager to rethink traditional roles and flex into whatever the work needs. • This role is perfect for designers who are experimental, energized by ambiguity, and want to help bring our AI vision to life, both inside Lattice and in the tools we integrate with. You think across multiple personas, care deeply about creating a great Lattice user experience guided by AI, and want to help us contribute to a cohesive system for AI experiences across the product. You'll work side-by-side with Product, Engineering, Data, and customers to land experiences that are loveable, measurable, and scalable, and you'll partner with engineering to craft and fine-tune the AI outputs themselves so they align with the ideal user experience. Because AI is deeply embedded across Lattice, you'll build a strong understanding of our entire product suite and collaborate with designers across teams to make sure AI strengthens, not fragments, the jobs our customers are already getting done.