Role Description Anaconda is seeking a talented People professional who is a systems-thinker to join our rapidly growing company. This role combines employee lifecycle administration, People systems, AI, automation, and continuous improvement into a single position. It isn't a traditional HR Generalist role, and it isn't a traditional People Systems role. It's intentionally designed to combine the strengths of both. - Own critical employee lifecycle work while continuously improving how that work gets done through technology, thoughtful process design, automation, and AI. - Success in this role isn't measured only by the work you complete, it's measured by how much better you leave our People function than you found it. - This is an excellent opportunity for you to leverage your experience and skills and apply it to the world of data science, artificial intelligence, and machine learning. What You'll Do - Employee Lifecycle Administration: - Own the operational administration of onboarding while partnering with teammates responsible for onboarding strategy, content, and learning. - Support employees and managers throughout the employee lifecycle by providing responsive, thoughtful service. - Execute hires, promotions, organizational changes, compensation updates, leaves, and offboarding with exceptional accuracy. - Maintain employee records, documentation, compliance administration, and data integrity. - Operationalize recurring People programs including performance reviews, compensation reviews, promotions, engagement surveys, and other cyclical initiatives. - Systems, AI, & Continuous Improvement: - Administer Rippling and other People technologies, configuring workflows, automations, approvals, forms, reporting, and employee lifecycle processes. - Continuously improve workflows by reducing manual work, simplifying processes, and creating scalable employee and manager experiences. - Build documentation, self-service resources, automations, and knowledge tools that increase the effectiveness of the People team. - Regularly leverage AI to improve documentation, communications, reporting, research, knowledge management, and operational efficiency. - Evaluate emerging technologies and identify practical opportunities to improve how the People team operates. - Partnership: - Partner closely with People Business Partners, People Programs, Total Rewards, and business leaders to operationalize People initiatives. - Build trusted relationships across the organization while contributing ideas and best practices that continuously improve the employee experience. Your Impact Will Be Measured Through - Employee and manager satisfaction with People support. - Increased operational leverage across the People team through workflow improvements, automation, and AI. - Reduced manual work and increased self-service. - Accuracy and reliability of employee data and People systems. - Continuous improvement in how the People team delivers services at scale. Qualifications - 5+ years of experience in HR, People Systems, HR technology, People Operations, or a closely related role with meaningful ownership of employee lifecycle administration. - Experience administering an HRMS such as Rippling, Workday, UKG, or a comparable platform. - Strong understanding of employee lifecycle administration and experience configuring workflows, automations, forms, approvals, reporting, or other HR technology solutions. - Demonstrated success improving operational processes, not simply executing them. - Hands-on experience using AI tools (such as Claude, ChatGPT, Copilot, or similar) as a regular part of your workflow, with the judgment to validate outputs and understand where AI should and shouldn't be used. - A demonstrated ability to think in systems, simplify complexity, and improve how work gets done. - Strong communication, organization, customer service, and stakeholder management skills with exceptional attention to detail. - You embody our values: Curious by Default, Build Together, Own It, and Lead with Guts and Heart, and our behaviors: Clarity, Care and Candor. - You care deeply about fostering an environment where people of all backgrounds and experiences can flourish. What Will Make You Stand Out - Experience administering Rippling. - Experience designing workflow automations, integrations, or scalable operational improvements within an HRMS. - Demonstrated success using AI to improve operational efficiency, documentation, reporting, or employee experiences. - Experience working in a high-growth environment while balancing operational execution with continuous improvement. - A track record of increasing the effectiveness of a People team through technology, systems thinking, and operational excellence. - Experience working in a fast-paced startup environment. - Experience working in an open-source, AI, or data science-oriented company. Benefits - Flexible Vacation Policy. - Medical, Dental, and Vision Insurance. - Short Term and Long Term Disability. - Paid Parental Leave. - Monthly Wellness Stipend. - Employee Assistance Program and Mental Health Resources.

• Designing, implementing, and maintaining systems that support critical business operations • Collaborate with cross-functional teams to ensure system stability, performance, and security • Troubleshooting complex technical issues and managing Windows Server environments • Supporting software integration efforts and driving technical innovation through automation and best practices

• Provide first- and second-level technical support to users of the HCL Digital Experience (DX) platform, assisting content authors, administrators and other corporate portal users. • Guide users on how to use the platform features, clarifying questions about navigation, content management, permissions, publication workflows and other available resources. • Receive, log, classify, prioritize and track tickets from multiple channels (service portal, e-mail, phone and chat), ensuring compliance with established SLAs. • Perform technical triage of requests, identifying incidents, service requests, operational questions and improvement opportunities. • Investigate, reproduce and diagnose issues reported by users, collecting evidence, logs and technical information that help identify the root cause. • Resolve portal-related incidents whenever possible, or escalate to development, infrastructure teams or vendors, following up on the case until completion. • Continuously monitor the lifecycle of tickets, maintaining clear, concise and proactive communication with users about the status of their requests. • Create and keep the knowledge base up to date by producing operational procedures, manuals, FAQs, tutorials and technical articles to support users and internal teams. • Deliver basic training and guidance to users on platform usage, promoting greater autonomy and reducing recurring incidents. • Support content publishing and management activities when required, advising on best practices for platform usage. • Identify trends in recurring incidents and propose preventive actions and opportunities to improve support processes and portal usability. • Act as a liaison between users, technical teams, development and infrastructure, ensuring proper information flow and tracking of requests. • Participate in acceptance testing and functional validation of fixes and improvements implemented on the platform. • Ensure correct documentation of performed activities, securing traceability, service history and compliance with ITSM processes. • Contribute to continuous improvement of support processes, service quality and user satisfaction.

• The Information Systems Engineer III serves as a senior technical contributor responsible for the design, implementation, enhancement, and operational support of complex information systems and integrations critical to business operations. • Applies advanced engineering expertise to solve moderately complex to complex technical problems. • Leads solution design within defined architectures. • Contributes to system reliability, performance, and scalability. • Partners closely with application teams, infrastructure, security, and business stakeholders to translate requirements into technical solutions. • May provide technical guidance to junior engineers and contribute to standards, best practices, and continuous improvement initiatives.