Role Description The Solutions Architect – Audio will join a solid team of professionals who are passionate about growing Diversified's role serving live performance spaces, faith-based organizations, and faith-based broadcasters around the world. - Serve as subject matter expert for professional audio, leading loudspeaker system design and implementation across worship, live performance, and broadcast-integrated environments. - Own the end-to-end audio architecture strategy in collaboration with our Vice President: Faith + Performance. - Create solutions that include loudspeaker systems, mixing console platforms, wireless systems and RF coordination, networked audio transport, and broadcast audio integration. - Define audio standards, reference architectures, and innovation roadmap for the Faith + Performance market. - Represent Diversified’s audio practice with influential end users, consultants, and manufacturers. - Operate across the full project lifecycle, supporting pre-sales discovery and solution development. - Guide design and engineering teams through implementation and oversee system tuning and commissioning. - Encourage continued outside contract work with relevant performance opportunities. - This position is 100% remote, requiring travel to client sites, venues, and job sites for discovery, design validation, tuning, and commissioning (estimated 25% of the time). Qualifications - High School Diploma or equivalent. - Bachelors, Associates, or technical degree preferred. - 7+ years of professional live audio production and system design experience in relevant field. - Professional-level mixing experience (FOH and/or monitors) is required. - Demonstrated experience with L-Acoustics and/or d&b audiotechnik system design and prediction tools. - Strong command of networked audio standards – Dante, Milan-AVB, AES67, and Ravenna. - Understanding of broadcast audio workflows. - Willingness to travel up to 25% of the time, including occasional evenings and weekends. - Experience in audio production leadership within live performance, church and/or faith-based organizations. - Manufacturer certifications preferred (L-ISA Immersive, d&b Soundscape, Dante Level 3, AVIXA CTS-D/CTS-I). - MS Office skills. Requirements - Lead loudspeaker system design and validation, including electroacoustic modeling, coverage prediction, and physical placement validation. - Represent Diversified at system calibrations to ensure quality and performance standards are met. - Define end-to-end audio system architectures across FOH, monitor, and broadcast domains. - Own mixing console platform specification and standards across leading live production platforms. - Specify wireless microphone, in-ear monitoring, and intercom/production communications systems. - Maintain stage package standards to include current and relevant microphones and cabling. - Establish and maintain networked audio standards and reference architectures. - Support broadcast mix environments and loudness compliance across broadcast-integrated projects. - Partner with acoustic consultants on room/system interaction. - Participate in sales meetings with clients and assist in the development of budgets and design narratives. - Mentor both sales and design engineers in the audio discipline. - Drive innovation for the audio discipline within the team. Benefits - Multiple medical plan options to fit you and your family’s needs. - HSA & HRA company contributions. - Dental coverage, including orthodontic benefits, and vision plans. - Company-paid benefits: Basic Life, AD&D, Short-Term and Long-Term Disability insurance. - Employee Assistance Program (EAP). - Generous paid time off — 3 weeks PTO plus company holidays and floating holidays. - 401k with company match. - Paid maternity leave. - Healthcare and Dependent Care Flexible Spending Accounts (FSA). - A wide range of voluntary benefits including Critical Illness, Hospital Indemnity, Accident Insurance, Pet Insurance, and more. - Commuter benefits. - And much more.

• Own the technical customer relationship as the primary professional services contact across the full lifecycle: discovery, design, pilot, production, and expansion • Run discovery with customer sponsors, domain experts, and operators to identify high-value use cases for Arango's AI product suite • Design target architectures on Arango's multi-model platform, including graph data models • Define success criteria, SLAs/SLOs, data access and governance requirements, and a phased delivery plan from proof of value to production • Build reference implementations and prototypes that prove value early • Guide production deployment into secure, observable services alongside the customer's engineers • Establish evaluation practices and iterate on prompts, models, retrieval strategy, and graph structure using offline and online metrics and A/B tests • Produce architecture documentation, runbooks, and reusable patterns, and train customer engineers and end users • Act as the voice of the customer to Arango's product and engineering teams.

Role Description We are looking for a driven and highly proactive Internal Consultant to help stand up our project-based Solutions Engineering practice. In this role you will be the connective tissue between client needs, technical design, and repeatable delivery, where you will be turning ambiguous opportunities into well-scoped, well-priced engagements, and building the templates, kits, and workflows that let the team deliver them consistently. - Lead the development of project proposals end-to-end: translating client needs and architect input into clear, structured, well-scoped engagements. - Draft the narrative, assemble estimates and assumptions, and co-own final proposals with solutions leadership. - Partner with solutions architects and client stakeholders to define project scope, deliverables, boundaries, and assumptions. - Document scope guardrails and change-control triggers, ensuring every engagement is defined clearly before it starts. - Build and continuously improve the team's service delivery kits such as reusable templates, estimation models, SOW/engagement frameworks, playbooks, and scoping checklists. - Partner with internal technical builders to implement workflow automation opportunities across Solutions Engineering. - Support the Partnerships team by streamlining shared workflows, documentation, and handoffs between partnerships-sourced opportunities and the delivery pipeline. - Act as a proactive problem-solver across the practice: surfacing gaps, proposing structure where none exists, and moving work forward without waiting to be asked. - Analyze scoping accuracy and engagement outcomes over time, feeding insights back into estimation models and delivery kits. Qualifications - Bachelor's in Business, Engineering, or a related field; consulting, pre-sales, or solutions background is a strong plus. - 4–7 years of experience in management consulting, pre-sales/solutions, engagement management, or project delivery, ideally within a technology, AI/data, or professional-services environment. - Demonstrated experience writing proposals, SOWs, or scoping documents (experience with fixed-price engagements is a significant plus). - Comfort partnering with technical stakeholders (architects, engineers) and translating fluidly between business and technical language. - Exceptional written communication: you can turn a messy discovery conversation into a crisp, persuasive, well-structured document. - A strong process and operations mindset, with a track record of building templates, playbooks, or repeatable systems. - Working familiarity with workflow automation tools (e.g., Zapier, Make, n8n) and with project/collaboration tools (Jira, Asana, Monday.com, Notion). - An analytical, numbers-comfortable approach to estimation, scoping, and simple ROI/margin reasoning. - High degree of self-direction, ownership, and comfort operating in ambiguity within a newly forming team. - Professional-level fluency in English with impeccable written and verbal communication skills (C1). Benefits - Ownership through equity participation. - Annual company retreat. - Education bonus for continuous learning. - Company-wide winter break. - Paid time off. - Optional in-person events and meetups. - Tailored career roadmaps. - High-performance culture.

• Shape the technical strategy in partnership with Account Executives • Facilitate purposeful discovery through conversations and workshops • Design and deliver tailored demonstrations and presentations • Plan and lead proofs of concept and technical evaluations • Build trust across the buying team by developing relationships with stakeholders