Diversified

Role Description As a Project Manager, you are responsible for the scope, schedule, cost, quality and client satisfaction of a project throughout its entire lifecycle, from Initiating through closing phases. However, the PM depends on the help of other people to perform most of the actual activities of the project. A Project Manager’s role is primarily focused around written and verbal communication to all project stakeholders. The PM is responsible for overseeing and performing project management functions on all client site projects, budgets and scopes. The PM will act as the responsible person on their assigned projects and have direct control over all project activities. This position will be providing direction to a wide range of internal and external personnel. What You’ll Do - Daily activities include project communications, scheduling, task lists for technicians, managing deliverables from/for other departments, and overseeing the completion of projects to client expectation or better. - The PM is responsible for completing systems integration projects on time, on budget and achieving high customer satisfaction from our customers. - The majority of this employee's time will be spent managing projects and communicating with all project stakeholders. - This person will be held accountable for following and helping to improve the established processes. - As a primary interface to the client, the Project Manager develops a strong long-term relationship - managing the client relationship, including expectations, communications and satisfaction. - Coordinates and communicates: - Provides clear leadership and ownership for the project within Diversified, including accurate and timely verbal and written communication and follow up. - Coordinates all activities associated with the timely, accurate and on-budget completion of the project, including engaging stakeholders, delegating responsibilities clearly and running client and internal project meetings. - Ensures appropriate and frequent communication between stakeholders. - Provides support and assistance to team members as needed in order help them be successful and get the job done. - Provides and/or directs technical and administrative support to project team members. - Develops and maintains all related project schedules. - Performs field verification of prospective work site. - Documents all issues with site and keeps everyone informed of potential issues and solutions. - Coordinates all drawings and documentation between all internal and external stakeholders. - Facilitates and directs design reviews to assure proper documentation in the field. - Coordinates all system programming and final checkout of systems. - Provides punch-list of remaining tasks after substantial completion. - Coordinates training & turnover of projects to client, service department, & sales. Physical Demands The physical demands described here are representative of those that may be met by an employee. The employee may be exposed to construction site conditions on a regular basis. Employee will be responsible for their safety while on job sites and to comply with all safety regulations in place by the GC. Use of PPE is usually required on job sites. The environment may include hospital and medical facilities. - The employee can typically spend at least 40% of their time on their feet and be required to mobile around the construction site. - The employee must have the ability to occasionally climb ladders, use stairs and lift and/or move materials up to 20 pounds in construction areas. - The individual is regularly required to use keyboards, test equipment and controls required for SI installation projects. - Specific vision abilities required for this job include close vision, distance vision, peripheral vision and depth vision. - When not on construction sites, the employee will experience normal office conditions and be required to use office equipment such as computers, peripherals, etc. Qualifications - Bachelor’s degree or equivalent experience Requirements - 3+ years of Project Management experience in commercial construction trades, AV or digital signage. - Strong technical abilities and the demonstrated ability to learn new technologies quickly. - Experience in "Digital Rapid Deployment" rollout preferred. - Experience in a client-facing role, with a demonstrated pleasant professional demeanor. - A solid understanding of PMP methodologies and best practices - Travel up to 25% of the time is required - Must possess a valid driver’s license in their state of residence. Preferred Skills/Qualifications - PMP certification from the Project Management Institute - Certified Security Project Manager – CSPM. - Lenel Certification knowledge. - Genetec Certification knowledge. - Avigilon Certification knowledge. Benefits - Multiple medical plan options to fit you and your family’s needs - HSA & HRA company contributions - Dental coverage, including orthodontic benefits, and vision plans - Company-paid benefits: Basic Life, AD&D - Short-Term and Long-Term Disability insurance - Employee Assistance Program (EAP) - Generous paid time off — 3 weeks PTO plus company holidays and floating holidays - 401k with company match - Paid maternity leave - Healthcare and Dependent Care Flexible Spending Accounts (FSA) - A wide range of voluntary benefits including Critical Illness, Hospital Indemnity, Accident Insurance, Pet Insurance, Homeowners and Auto Insurance, Supplemental Life and AD&D coverage, and Legal Services - Commuter benefits - And much more

Role Description At Diversified, we design and deliver technology solutions that protect, connect and elevate the world’s most complex environments. Within our Electronic Security Solutions (ESS) team, we go beyond traditional security, engineering integrated electronic security systems including IP-based access control, video surveillance and intrusion detection systems that safeguard people, assets and operations. The Design Engineer 2– Electronic Security is a key member of the ESS Project Engineering team, supporting the design and delivery of electronic security systems across the project lifecycle—from initial concept through construction documentation and delivery support. Working across access control, video surveillance, and intrusion detection systems, you will: - Support the design of electronic security systems, including access control, video surveillance, and intrusion detection solutions. - Develop system concepts, specifications, and requirements aligned to client needs and project scope. - Produce Bills of Materials (BOMs), estimates, and supporting documentation for proposals and projects. - Develop and support design deliverables, including 30%, 60%, 90%, and IFC drawings. - Provide technical coordination to support system architecture, installation, and integration activities. - Research, evaluate, and recommend security technologies and product solutions. - Collaborate with cross-functional teams to support design, engineering, and project delivery. - Support client engagement activities, including clarifying requirements and managing expectations. - Maintain project documentation and ensure alignment with design standards and requirements. - Provide guidance to junior team members and support issue resolution across projects. - Maintain knowledge of ESS technologies, industry trends, and best practices through ongoing training. Qualifications - High school diploma or GED required. - Associates degree required and/or equivalent experience. - Certifications or training with Milestone and Lenel preferred. - Certifications or training with Genetec, Avigilon and S2 preferred. Requirements - 5+ years of experience in technical systems design. - Proficiency in AutoCAD, BIM, and MS Office 365. - Ability to obtain a government-issued Top Secret Clearance (US-based only). - Clear understanding of project phases including program, conceptual design, design development, construction documentation, and commissioning. - Strong understanding of construction processes, installation practices, and system integration. Preferred Skills/Qualifications - Bachelor’s degree in a relevant field. - Self-motivated and detail-oriented with strong time management skills. - Excellent communication and problem-solving abilities, including technical troubleshooting and issue analysis. Benefits - Multiple medical plan options to fit you and your family’s needs. - HSA & HRA company contributions. - Dental coverage, including orthodontic benefits, and vision plans. - Company-paid benefits: Basic Life, AD&D, Short-Term and Long-Term Disability insurance. - Employee Assistance Program (EAP). - Generous paid time off — 3 weeks PTO plus company holidays and floating holidays. - 401k with company match. - Paid maternity leave. - Healthcare and Dependent Care Flexible Spending Accounts (FSA). - A wide range of voluntary benefits including Critical Illness, Hospital Indemnity, Accident Insurance, Pet Insurance, Homeowners and Auto Insurance, Supplemental Life and AD&D coverage, and Legal Services. - Commuter benefits. - And much more.

Role Description As a Project Manager, you are responsible for the scope, schedule, cost, quality and client satisfaction of a project throughout its entire lifecycle, from Initiating through closing phases. The PM depends on the help of other people to perform most of the actual activities of the project. A Project Manager’s role is primarily focused around written and verbal communication to all project stakeholders. The PM is responsible for overseeing and performing project management functions on all client site projects, budgets and scopes. The PM will act as the responsible person on their assigned projects and have direct control over all project activities, providing direction to a wide range of internal and external personnel. What You’ll Do - Daily activities include project communications, scheduling, task lists for technicians, managing deliverables from/for other departments, and overseeing the completion of projects to client expectation or better. - Responsible for completing systems integration projects on time, on budget and achieving high customer satisfaction. - Manage projects and communicate with all project stakeholders. - Develop a strong long-term relationship with the client, managing expectations, communications and satisfaction. - Provide clear leadership and ownership for the project within Diversified. - Coordinate all activities associated with the timely, accurate and on-budget completion of the project. - Ensure appropriate and frequent communication between stakeholders. - Provide support and assistance to team members as needed. - Develop and maintain all related project schedules. - Perform field verification of prospective work site. - Document all issues with site and keep everyone informed of potential issues and solutions. - Coordinate all drawings and documentation between all internal and external stakeholders. - Facilitate and direct design reviews to assure proper documentation in the field. - Coordinate all system programming and final checkout of systems. - Provide punch-list of remaining tasks after substantial completion. - Coordinate training & turnover of projects to client, service department, & sales. Physical Demands The physical demands described here are representative of those that may be met by an employee. The employee may be exposed to construction site conditions on a regular basis. Employee will be responsible for their safety while on job sites and to comply with all safety regulations in place by the GC. Use of PPE is usually required on job sites. The environment may include hospital and medical facilities. - Typically spend at least 40% of their time on their feet and be required to move around the construction site. - Occasionally climb ladders, use stairs and lift and/or move materials up to 20 pounds in construction areas. - Regularly required to use keyboards, test equipment and controls required for SI installation projects. - Specific vision abilities required include close vision, distance vision, peripheral vision and depth vision. - When not on construction sites, experience normal office conditions and use office equipment such as computers, peripherals, etc. Qualifications - Bachelor’s degree or equivalent experience. Requirements - 3+ years of Project Management experience in commercial construction trades, AV or digital signage. - Strong technical abilities and the demonstrated ability to learn new technologies quickly. - Experience in a client-facing role, with a demonstrated pleasant professional demeanor. - A solid understanding of PMP methodologies and best practices. - Travel up to 25% of the time is required. - Must possess a valid driver’s license in their state of residence. Preferred Skills/Qualifications - PMP certification from the Project Management Institute. - Certified Security Project Manager – CSPM. - Lenel Certification knowledge. - Genetec Certification knowledge. - Avigilon Certification knowledge. Benefits - Multiple medical plan options to fit you and your family’s needs. - HSA & HRA company contributions. - Dental coverage, including orthodontic benefits, and vision plans. - Company-paid benefits: Basic Life, AD&D, Short-Term and Long-Term Disability insurance. - Employee Assistance Program (EAP). - Generous paid time off — 3 weeks PTO plus company holidays and floating holidays. - 401k with company match. - Paid maternity leave. - Healthcare and Dependent Care Flexible Spending Accounts (FSA). - A wide range of voluntary benefits including Critical Illness, Hospital Indemnity, Accident Insurance, Pet Insurance, Homeowners and Auto Insurance, Supplemental Life and AD&D coverage, and Legal Services. - Commuter benefits. - And much more.

Role Description The General Contractor Partner Manager is responsible for developing, managing, and expanding relationships with general contractors, construction firms, developers, and project stakeholders to drive successful installation and integration of audiovisual (AV), media, and technology solutions. This role serves as the primary liaison between the AV company and construction partners. What You’ll Do - Partner Relationship Management - Develop and maintain strategic relationships with general contractors, construction managers, developers, architects, and consultants. - Conduct regular business reviews with key contractor partners. - Identify opportunities to strengthen partnerships and increase project pipeline. - In collaboration with legal services, negotiate Master Service Agreements and ensure compliance with terms, conditions, and contract requirements. - Business Development - Generate new project opportunities through contractor relationships. - Position the company as the preferred AV and media technology partner on construction projects. - Attend industry networking events, contractor meetings, and trade associations. - Collaborate with sales teams to identify and pursue upcoming projects. - Operational Excellence - Track contractor partner performance metrics. - Maintain accurate CRM and project pipeline records. - Develop best practices for contractor engagement and project handoff processes. - Support continuous improvement initiatives across project delivery functions. Qualifications - Bachelor's degree in Business, Construction Management, Engineering, Communications Technology, or related field preferred. Requirements - 5+ years of experience in AV integration, construction project management, channel partnerships, or contractor relationship management. - Strong understanding of commercial construction processes and project lifecycles. - Experience working with: - Corporate AV systems - Unified communications platforms - Digital signage - Broadcast/media systems - Structured cabling infrastructure - Proven ability to manage multiple projects and stakeholder relationships simultaneously. - Excellent communication, negotiation, and presentation skills. Preferred Qualifications - Experience with commercial AV integrators. - Familiarity with design-build and bid-spec construction environments. - Knowledge of: - AVIXA standards - CTS certification (preferred) - Construction scheduling software - CRM platforms (Salesforce, HubSpot, etc.) - Existing relationships with regional or national general contractors. Benefits - Multiple medical plan options to fit you and your family’s needs. - HSA & HRA company contributions. - Dental coverage, including orthodontic benefits, and vision plans. - Company-paid benefits: Basic Life, AD&D, Short-Term and Long-Term Disability insurance. - Employee Assistance Program (EAP). - Generous paid time off — 3 weeks PTO plus company holidays and floating holidays. - 401k with company match. - Paid maternity leave. - Healthcare and Dependent Care Flexible Spending Accounts (FSA). - A wide range of voluntary benefits including Critical Illness, Hospital Indemnity, Accident Insurance, Pet Insurance, Homeowners and Auto Insurance, Supplemental Life and AD&D coverage, and Legal Services. - Commuter benefits. - And much more.

Role Description The Senior Design Engineer (DE) is a key member of the Design Engineering group within the Electronic Security Systems (ESS) team, serving as lead engineer on commercial design projects. The DE supports the entire project lifecycle—from initial sales concepts through design development, construction documentation, and construction administration. Acting as a technical resource, the DE ensures client and system requirements are met and collaborates with cross-functional teams to deliver effective solutions. The role is supported by Solutions Architects and the Director of Engineering, with guidance provided by the Director of ESS Engineering. The DE will hold both primary and supporting responsibilities on complex ESS projects and reports directly to the Director of ESS Engineering. What You’ll Do - Contributor for complex engagements and works directly with clients and the Design Engineering team to develop specifications, designs, budgets, timelines and manage expectations. - Conceptualize system designs and determine system requirements. - Strong Project Engineering (technical project management skills) background and the ability to manage various projects in multi-region. - Support and Lead projects in drafting/modeling of the security floor layouts for access control, video, intrusion, vehicle gate systems, system wiring diagrams, schematics, and back board layouts. - Develop the Bill of Materials (BOM) and support documentation for customer RFPs. - Develop detailed 30%, 60%, 90%, 100% IFC, and/or Shop Drawings via AutoCAD and Revit. - Research, identify, and recommend technology options for clients. - Perform QC by reviewing drawings and evaluating the need for design changes; make appropriate recommendations. - Ensure that production of drawings meet scope, schedule, and quality requirements. - DE may have client interaction and contribute to the P and L performance. - Strong understanding of Internal and External project lifecycles. - Maintain expertise in the industry through ongoing review of trade publications, participation in industry trade shows, seminars, trainings and educational forums. - Provide guidance and mentorship to Design Engineers and Associate Design Engineers. - Represent ESS Engineering in enterprise-wide initiatives and strategic discussions related to delivery, quality, and customer satisfaction. - Must be able to always maintain a positive attitude and provide constructive feedback when necessary. - Ability to travel to active job sites and provide guidance to supportive and junior roles throughout project life cycles, including onsite new hire trainings. Qualifications - Associates Degree or equivalent experience. Requirements - Proven experience leading engineering efforts within ESS domains such as access control, video surveillance, and intrusion detection systems. - Strong understanding of system integration, project engineering processes, and field-to-office feedback loops. - Skilled in process improvement methodologies, technical governance, and cross-functional coordination. - Effective communicator with the ability to engage internal teams, vendors, and executive stakeholders. - Analytical mindset with ability to interpret performance data, identify trends, and drive strategic improvements. - Demonstrated ability to coach, mentor, and lead engineering teams in a dynamic and evolving environment. - Experience managing vendor relationships and coordinating enterprise-level technology training. - Strong organizational and time management skills with a focus on operational efficiency and documentation quality. Preferred Skills/Qualifications - Strong Security Systems, Information Technology, or related field preferred. - 5-7+ years of experience in ESS systems design, integration, or engineering required. - 2+ years of team leadership or engineering management experience. - Familiarity with platforms such as Lenel, CCure, Honeywell, Brivo, Milestone, ExacqVision, Eagle Eye, Axis, and Hanwha. - Industry certifications in access control or video surveillance (e.g., Lenel Onguard, Milestone, etc.) are a plus. - Experience with enterprise-level networking, IP-based ESS system architecture, AutoCAD, BIM, and Revit. - Experience managing multi-discipline technical teams and supporting regional or enterprise-scale project delivery. Benefits - Multiple medical plan options to fit you and your family’s needs. - HSA & HRA company contributions. - Dental coverage, including orthodontic benefits, and vision plans. - Company-paid benefits: Basic Life, AD&D, Short-Term and Long-Term Disability insurance. - Employee Assistance Program (EAP). - Generous paid time off — 3 weeks PTO plus company holidays and floating holidays. - 401k with company match. - Paid maternity leave. - Healthcare and Dependent Care Flexible Spending Accounts (FSA). - A wide range of voluntary benefits including Critical Illness, Hospital Indemnity, Accident Insurance, Pet Insurance, Homeowners and Auto Insurance, Supplemental Life and AD&D coverage, and Legal Services. - Commuter benefits. - And much more.

Role Description The role of the Diversified Cisco Alliance Manager (DCAM) is focused on driving strategic growth and partnership initiatives within the Cisco Alliance ecosystem and portfolio. It is the DCAM’s primary responsibility to develop and foster collaborative relationships with Cisco and its partners, maximize Cisco incentives, conduct pipeline-generating activities, promote sales motions to expedite the sales cycle, and lead account mapping sessions between sales teams. These responsibilities are to be performed to foster growth within the workplace collaboration and media business lines. The DCAM will work in tandem with the Cisco Partner teams to develop successful customer-facing material and events to drive awareness, increase overall sales, and contribute to the overall success of the business. What You’ll Do - Alliance Ownership & Strategic Leadership - Serve as the primary manager liaison between Diversified and Cisco across global and regional teams - Establish multi-level relationships across Cisco (field sales, specialist teams, partner org, executives) - Align Cisco partnership to Diversified’s global business plan, revenue targets, and growth motions - Drive executive-level governance, cadence, and accountability frameworks - Global Growth Strategy & Business Planning - Own and operationalize the Cisco growth plan across all regions - Build and execute joint business plans with Cisco - Translate strategy into regional execution plans and KPIs - Align to the 4 growth levers: - Standardize what we sell - Industrialize how we sell - Monetize lifecycle (LAER) - Expand through product solution adjacencies - Ensure alignment to: - Revenue targets - Services attach and lifecycle revenue - Pipeline coverage and conversion metrics - Co-Sell Execution & Account Alignment - Lead formal co-sell motion with Cisco across geographies - Enforce AE-to-CAM alignment and structured account mapping cadence - Drive: - Top 50 strategic account plans - Whitespace account campaigns - Expansion within installed base - Ensure: - Cisco is treated as a sales force multiplier (not just a supplier) - High participation from Cisco sellers in active deals - Execute Growth Plan - Sales Industrialization - Transform Cisco selling into a repeatable system - Enforce: - ≥ 90% deal registration early in cycle - ≥ 3.5x pipeline coverage - Trigger-based plays (refresh, RTO, M&A, policy shifts) - Build: - Structured pipeline governance - Regional consistency in deal execution - Factory rollout models for enterprise programs - Standardization of Offer Portfolio - Define and drive adoption of: - Standardized Cisco solution bundles - Repeatable “room + platform” offers - Align Sales, Engineering, and Delivery on: - Pre-configured BOMs - Pricing models - Deployment playbooks - Ensure: - Reduced sales cycle time - Predictable margins - Scalable delivery - Lifecycle Monetization (LAER Ownership) - Drive transformation from hardware sales → recurring lifecycle revenue - Enforce: - Services attach rates (target ~90%+) - Rooms under management (target ~70%+) - Renewal and adoption tracking - Establish lifecycle model: - Land → Adopt → Expand → Renew - Build partnerships across: - Managed services - Customer success - Renewals teams - Adjacency Expansion Strategy - Define and operationalize selling motions inside Cisco footprint: - AV networking - Software & licensing - Workplace analytics - Media networks - Meeting experience - Track: - Architectures per account - Multi-offer penetration - Sales & Field Enablement - Enable Diversified sales teams to: - Position full Cisco ecosystem - Sell bundles vs. individual SKUs - Drive lifecycle and adjacency conversations - Deliver: - Playbooks - Campaigns - Training programs - Marketing & Demand Generation Alignment - Co-own joint GTM with Cisco marketing: - ABM programs - Campaigns (standardization, refresh, modernization) - Events and executive engagement - Optimize: - MDF utilization - Pipeline generation ROI - Incentives, Programs, & Commercial Optimization - Maximize Cisco: - Rebates - Incentives - Specializations - Align internal teams on: - Pricing strategy - Quoting efficiency - Procurement alignment - Governance, KPI Management, & Reporting - Establish a single source of truth for Cisco performance - Drive KPI tracking across: - Revenue & pipeline - Attach rates - Lifecycle revenue - Co-sell engagement - Deal registration - Lead: - QBRs with Cisco - Internal executive reviews Qualifications - 10+ years of related Cisco partner sales or technical experience required - Cisco Partner Alliance and Ecosystem expertise - PXP, CCW, Self-Service & Digital Partner Tools, MDF, MoU, Program Incentives and Specializations, Co-Sell, and Deal Registrations - Preference for video, voice, communication, collaboration & AV, and demonstrated ability to scale through partner sales in a partner-led or partner co-sell motion - Experience working with members of the Cisco sales field, Partner Admin Network, and OEM sales partners - Strong, collaborative leadership skills; ability to work independently as well as in a team environment; proactive, driven, and positive work attitude; excellent follow-up skills, with a focus on task completion; excellent organizational and time management skills - Ability to participate in and facilitate group meetings to motivate and educate to produce results - Trusted Advisor & Executive Relationship Builder - Demonstrated experience establishing and expanding executive-level relationships with partners - Excellent communication & presentation skills with a high degree of comfort at all levels of an organization - Inclusive and collaborative – driving teamwork and cross-team alignment - Experience with cloud technology platforms and solutions with a 200-300 level of technical proficiency - Direct experience with collaboration voice/video/network/meeting experience solutions is strongly preferred Education - Bachelor's degree or equivalent professional experience What We Offer - Multiple medical plan options to fit you and your family’s needs - HSA & HRA company contributions - Dental coverage, including orthodontic benefits, and vision plans - Company-paid benefits: Basic Life, AD&D, Short-Term and Long-Term Disability insurance, Employee Assistance Program (EAP) - Generous paid time off — 3 weeks PTO plus company holidays and floating holidays - 401k with company match - Paid maternity leave - Healthcare and Dependent Care Flexible Spending Accounts (FSA) - A wide range of voluntary benefits including Critical Illness, Hospital Indemnity, Accident Insurance, Pet Insurance, Homeowners and Auto Insurance, Supplemental Life and AD&D coverage, and Legal Services - Commuter benefits - And much more

Role Description Under general guidance, the Account Executive is responsible for the business development and sales growth for their assigned market. The Account Executive is responsible for providing Diversified’s clients and prospects the highest possible level of quality in service to their account, ensuring client expectations are met or exceeded by fulfilling client expectations. What You’ll Do - Meet or exceed top line revenue and profitability targets for sales territory/portfolio. - Create account specific strategies with new and existing accounts that maximizes the business potential, aligning with the Business Unit goals. - Secure new sales opportunities in target markets/portfolios. Establish strategic deals and leads with a solutions-based sales methodology. - Ensure sales standards are met by building strong industry relationships within targeted customers. Utilize a deep understanding of customer technology applications. - Develop annual go-to-market sales plans with Business Unit for the strategic accounts assigned. Report and forecast achievements to goals on a monthly and quarterly basis. - Drive opportunities that include cross selling of other Business Units products and services. Remain up to date on technology changes within the industry to identify areas of opportunity. - Maintain a strong working knowledge of solution offerings and technology changes within the industry. - Work closely with internal partners and stakeholders acting as the team leader for Diversified’s delivery of proposals for client RFP opportunities. Function as the lead customer relationship manager for accounts. - Understand and identify buyer motivations and requirements across various Business Units and levels of the organization. - Research customer strategy through data related to SEC filings, annual reports, short-term and long-term growth initiatives. - Travel to clients to propose and review sales opportunities and to project sites as required to ensure quality and cohesive client relations. Non-Essential Functions - All other duties as assigned. Qualifications - 3+ years of outside sales. - 2+ years of AV industry experience, preferred. - Solution selling experience preferred. Skills - Experience working with CRM platforms. Sales Logic knowledge is a plus. - Good working knowledge of MS Office. Competencies - Excellent verbal and written communication skills. - Highly accountable and performance driven with a high level of integrity. - Strong problem-solving ability and analytical acumen. - Highly adaptable and high sense of urgency. - Organization, time management and an entrepreneurial mindset. - Digital Awareness, a drive for results and action oriented, relationship building and interpersonal savvy, and negotiation. Work Environment - This position will travel 20% of time. - Must be able to remain in a stationary position for 50% of the time. - Occasionally will ascend/descend a ladder to service or install equipment. - Must be able to lift 20 lbs. on a frequent basis. Benefits - Multiple medical plan options to fit you and your family’s needs. - HSA & HRA company contributions. - Dental coverage, including orthodontic benefits, and vision plans. - Company-paid benefits. - Basic Life, AD&D. - Short-Term and Long-Term Disability insurance. - Employee Assistance Program (EAP). - Generous paid time off — 3 weeks PTO plus company holidays and floating holidays. - 401k with company match. - Paid maternity leave. - Healthcare and Dependent Care Flexible Spending Accounts (FSA). - A wide range of voluntary benefits including Critical Illness, Hospital Indemnity, Accident Insurance, Pet Insurance, Homeowners and Auto Insurance, Supplemental Life and AD&D coverage, and Legal Services. - Commuter benefits. - And much more.

Role Description The Senior Director of Information and Cybersecurity serves as the senior-most cybersecurity leader within the internal IT organization, reporting directly to the Chief Information Officer (CIO). This role is responsible for defining and executing the enterprise cybersecurity strategy in close alignment with IT and digital transformation priorities. - Ensure that security is fully integrated into infrastructure, applications, cloud platforms, and end-user environments. - Partner with the CIO to balance risk management, innovation, and operational efficiency. - Actively participate in the RFP development and evaluation process, ensuring security requirements are clearly defined, embedded, and aligned with organizational risk standards. - Oversee global security operations, architecture, risk management, and compliance, ensuring the protection of corporate systems and data while enabling business agility. - Drive enterprise-wide security governance, foster a strong security culture, and provide strategic guidance to senior leadership on cyber risks, investments, and resilience. Qualifications - 10–15+ years of progressive experience in cybersecurity, information security, or IT risk management. - 7–10+ years in leadership roles with responsibility for building and leading global security teams. - Proven experience partnering closely with CIO and IT leadership to integrate security into enterprise IT strategy and operations. - Demonstrated success leading enterprise-wide security programs across infrastructure, cloud, applications, and end-user environments. - Deep experience in cyber risk management, security operations, incident response, and architecture. - Hands-on experience implementing and scaling frameworks such as NIST, ISO 27001, CIS, and Zero Trust. - Experience managing global security operations (SOC) and responding to major security incidents or breaches. - Strong background in regulatory compliance (e.g., GDPR, SOX, CCPA, industry-specific regulations). - Proven ability to lead digital transformation initiatives. - Experience managing third-party/vendor risk in a global enterprise environment. - Track record of managing large budgets and optimizing security investments. - Experience working within a matrixed, global organization with cross-functional collaboration. - Bachelor’s or Master’s degree in Computer Science, Cyber Security, Information Technology, or a closely related field. Requirements - Ability to travel, sit and handle large phone and email volume. - This position requires travel 20-25% of the time. Benefits - Multiple medical plan options to fit you and your family’s needs. - HSA & HRA company contributions. - Dental coverage, including orthodontic benefits, and vision plans. - Company-paid benefits: Basic Life, AD&D, Short-Term and Long-Term Disability insurance. - Employee Assistance Program (EAP). - Generous paid time off — 3 weeks PTO plus company holidays and floating holidays. - 401k with company match. - Paid maternity leave. - Healthcare and Dependent Care Flexible Spending Accounts (FSA). - A wide range of voluntary benefits including Critical Illness, Hospital Indemnity, Accident Insurance, Pet Insurance, Homeowners and Auto Insurance, Supplemental Life and AD&D coverage, and Legal Services. - Commuter benefits. - And much more.

Role Description The Sales Engineer (SE) will collaborate with Account Executives and provide the technical expertise during the pre-sales process for opportunity types such as Request for Proposal (RFP), Design-Build, and Design Consulting. The SE will be responsible for completion of all technical deliverables required for each opportunity including, but not limited to: - Complete bill of materials with pricing - Labor estimate - Scope of work The SE will be expected to accompany Account Executives to in-person and virtual Customer meetings as needed. For Design-Build and Design Consulting opportunities, the SE will collaborate with Account Executives to determine and understand our Customers' existing workflows, business/operational needs, and technology/collaboration strategy in order to design solutions that best meet their functional requirements now and into the foreseeable future with a focus on end user experience. Responsibilities - Establish and maintain positive and effective lines of communication with Account Executives and our Customers. - Attend in-person and/or virtual discovery meetings to identify our Customers' technology and business requirements. - Attend site surveys when necessary to obtain design space details. - Ability to conceptualize, define, and explain our technology solutions to Customers with varying levels of technical expertise. - Validate solutions for standard RFP/RFQ and Consultant Design-Bid-Build opportunities. - Review RFPs in detail and identify areas of concern for review by Account Executive or Director of Sales Engineering. - Submit technical RFIs during the bid process as needed. - Review architectural, electrical, and mechanical documentation related to infrastructure and equipment installation requirements. - Provide consistent quality deliverables to the Account Executives to be included in proposals: - Detailed Equipment Bill of Materials with Pricing - Miscellaneous Materials Estimate - Detailed Labor Estimate - Technical Scope of Work/Bid Response/Functional Summary (as applicable) - Provide plan markups in Bluebeam and/or CAD to specify/coordinate infrastructure requirements for Architect/Customer and for internal handoff to Design Engineer after contract award. - Participate in internal kick-off meetings with the assigned Project Team after contract award and provide knowledge transfer to assigned Design Engineer. - Maintain communication with Design Engineer and review Drawing Package submittals prior to system implementation to ensure design intent is met and discuss issues/changes/etc. - Participate in vendor product demonstrations/trainings in local office and/or remotely when hosted in other territory office locations. - Maintain relationship with manufacturer representatives and vendor partners. Complexity The SE will receive new Engineering Support Request assignments through the Sales Support Group which consists of non-technical and technical personnel that will work as a team to support the Account Executives on larger opportunities. For multi-million dollar opportunities, an additional SE or Subject Matter Expert (SME) may be requested to join the team in order to formalize a complete and thorough bid response. The SE will also maintain communication with Technical Operations to ensure specified equipment and solutions designed are supported. Decision Making Authority The SE is responsible for specifying the equipment and services required for a complete solution. The SE is encouraged to recommend strategies for differentiating Diversified from competition in competitive situations. Technical reviews by management will occur on a case-by-case basis and almost always for high profile and/or multi-million-dollar opportunities. Physical Working Environment Work will be performed within normal office conditions and/or home office depending on the location of SE. Will be required to attend in-person Customer meetings and perform site surveys on occasion. Qualifications - AVIXA CTS-D Certification (Without CTS-D, expectation will be to pass certification exam within 6 months of hire) - Certifications or training with at least one DSP platform (Biamp, QSC, etc.) - Certifications or training with at least one control platform (Crestron, Extron, AMX, etc.) - Certifications or training with at least one AV over IP platform (Crestron, Evertz, AMX, etc.) - Certifications or training with at least one collaboration platform (Zoom, Webex, Teams, etc.) Requirements - 5+ Years of experience in audiovisual systems design - Minimum 3-5 years of design experience in the AV industry - IT/Networking certifications or training preferred - Clear understanding of the project phases (Programming, Design Development, Construction Documentation, and Contract Administration) - Clear understanding of the construction process, installation, integration, and commissioning of audiovisual systems - Demonstrated knowledge of AV technology, equipment, facilities, and systems used for Corporate Clients - Understanding of TCP/IP routing, ACL’s, QoS, VLAN’s and Wireless Access Points. Dante Experience is a plus. - AVIXA CTS-D certifications a plus but not required - Detail oriented, independent, self-starter, with positive outlook - Exceptional time management skills with a track record for meeting deadlines - Excellent communication skills required - Excellent technical writing skills including grammar, spelling, and formatting preferred - Ability to analyze complex problems and communicate concise succinct solutions - Proficiency in AutoCAD or Bluebeam preferred - Proficiency in Microsoft Office suite (Excel, Word, OneNote, Teams) required Benefits - Multiple medical plan options to fit you and your family’s needs - HSA & HRA company contributions - Dental coverage, including orthodontic benefits, and vision plans - Company-paid benefits: Basic Life, AD&D - Short-Term and Long-Term Disability insurance - Employee Assistance Program (EAP) - Generous paid time off — 3 weeks PTO plus company holidays and floating holidays - 401k with company match - Paid maternity leave - Healthcare and Dependent Care Flexible Spending Accounts (FSA) - A wide range of voluntary benefits including Critical Illness, Hospital Indemnity, Accident Insurance, Pet Insurance, Homeowners and Auto Insurance, Supplemental Life and AD&D coverage, and Legal Services - Commuter benefits - And much more

Role Description The Solutions Architect (SA) is a subject matter expert (SME) and technology thought leader who contributes their deep knowledge of process and technology to the core team for each Sports Media & Entertainment (M&E) project. The SA provides direction and advice through the project life cycle from sales concept to design development, construction drawings to implementation support. As the technical thought leader on a project team, the SA is instrumental in the determination and execution of client and system requirements and will collaborate with Sports M&E SMEs and project teams as required. The SA is also responsible for mentoring other members of the design engineering staff. Reporting to the Sports Director of Engineering, the SA’s project assignments are determined by Engineering Leadership based on enterprise-wide demands. NOTE: This is a virtual role day to day, but required periodic travel to customer & project sites. up to 30% of the time, anywhere in the US. What You’ll Do - Contributes to complex engagements and works directly with clients and project teams to develop basis of design, budgets, timelines, and manage expectations. - Conceptualize system designs and determine system requirements. - Provide technical expertise and coordination information to support the base building tasks performed by others, and planning of audio, video, and control solutions. - Monitor development of projects the Bills of Materials (BOM) and supporting documentation. - Develop detailed design documentation strategy based on established engineering standard practices. Track engineering team tasks to completion. - Generate functional system descriptions, workflow narratives, and accompanying sketches. - Research, identify, and recommend technology options for clients and projects. - Contribute technical expertise for the creation and later reconciliation of the complete construction drawing package, support documentation for installation and coordination with architect and other trades. - Monitor project testing, commissioning, and configuration activities during project deployment. - Support projects and teams in build phase. - Provide regular project engineering milestone status updates to Technical Operations resource planning. - Evaluate RFP documents to identify risks, scope gaps and alternative solutions. - Evaluate Vendor responses to RFP requests to determine if the quoted solution appropriately responds to the RFP requirements and also work with the vendors to develop alternative solutions and or cost saving measures. - Work with Sports Account Executives and customers to develop proposals that respond to the customers’ technical needs. - Maintain expertise in the industry through ongoing review of trade publications, participation in industry trade shows, seminars, and educational forums. Complexity The Solutions Architect works with the Sports Engineering Director on resource assignment. This role is primarily billable in a post-sales capacity, though there are times when the SA will work on presales estimation and design efforts. Decision Making Authority As the technical thought leader on a project, the SA is responsible for vetting products and making detailed equipment recommendations. The SA has the authority to recommend changes in scope as well as programming and commissioning activities to enhance project success. The SA is also responsible for reviewing drawing packages produced by project teams. Physical Demands The physical demands described here are representative of those that may be met by an employee. Work will normally be performed within normal office conditions and/or home office depending on location of SA. On occasions the employee may be exposed to construction site conditions. Employee will be responsible for their safety while on job sites and to comply with all safety regulations in place by the GC. Use of PPE is usually required on job sites. The employee can typically spend at least 50% of their time on their feet and be required to mobile around the construction site. The individual is regularly required to use keyboards, test equipment and controls required for SI installation projects. Specific vision abilities required for this job include close vision, distance vision, peripheral vision, and depth vision. Travel Occasional travel by car and occasional airplane trips are required. Employee must possess a valid driver’s license in their state of residence. Employee will be required to use their own vehicle for travel to job sites within a 2 hour driving distance each way and will be reimbursed for mileage at the current corporate rate. Estimated travel for this position is approximately 30% but may vary greatly depending on project needs. What You’ll Bring Education & Certifications - High school diploma or GED required - Proficient in AutoCAD and MS Office 365 Required Skills/Qualifications - 15+ years’ experience in Sports / Media/ Entertainment (M&E) technical systems design for Stadium / Arena Video Production Systems - Extensive experience with SMPTE 2110 Routing Orchestration and Network Architecture and Digital AV networks (e.g. Dante / AES67) is required; certifications preferred - Understanding of TCP/IP routing, ACL’s, QoS, VLAN’s and Wireless Access Points; network certifications preferred - SDI Based Routing and Production Systems - Stadium / Arena Broadcast Cabling Solutions - Production Control Rooms - Camera Systems (Wired / Wireless / PTZ / HFR / HDR) - Replay / Slow Motion Systems - Graphics Systems and LED CMS Systems - Intercom Systems (Wired / Wireless) - Fiber Transmission Systems - Proven ability to lead high profile client interactions, affecting high level financial & technical decisions - Ability to manage multiple projects simultaneously and manage the expectations of each project team; with the ability to delegate conceptual information to those project teams for execution. - Proven track record of successfully completing complex Sports M&E engineering projects. - A clear understanding of project phases; Program, Conceptualization, Schematic Design, Design Development, Construction Documentation, Construction and Commissioning. - Detailed oriented, independent, self-starter - Exceptional time management skills with a track record for meeting deadlines - Excellent communication skills - Ability to analyze complex issues and communicate concise succinct messages - High level of problem solving and technical troubleshooting skills Desired Skills/Qualifications - Media Asset Management - Media Workflow - Understanding of Cloud Audio Video Production Technology - Remote Production Workflows What We Offer - Multiple medical plan options to fit you and your family’s needs - HSA & HRA company contributions - Dental coverage, including orthodontic benefits, and vision plans - Company-paid benefits - Basic Life, AD&D - Short-Term and Long-Term Disability insurance - Employee Assistance Program (EAP) - Generous paid time off — 3 weeks PTO plus company holidays and floating holidays - 401k with company match - Paid maternity leave - Healthcare and Dependent Care Flexible Spending Accounts (FSA) - A wide range of voluntary benefits including Critical Illness, Hospital Indemnity, Accident Insurance, Pet Insurance, Homeowners and Auto Insurance, Supplemental Life and AD&D coverage, and Legal Services - Commuter benefits - And much more