Factored

Role Description We are looking for a Front-End Engineer specializing in React.js to build responsive, high-performance web applications. In this role, you’ll collaborate closely with designers and backend teams to deliver seamless user experiences, ensuring code quality, responsiveness, accessibility, and cross-browser compatibility. The ideal candidate has deep React expertise, a strong UI/UX sense, and hands-on experience with modern frontend tooling. - Develop responsive and interactive UIs using React.js, Next.js, and TypeScript. - Optimize components for performance across devices and browsers. - Collaborate with UI/UX designers to implement pixel-perfect interfaces. - Integrate with REST/GraphQL APIs and manage application state (Redux, Context API). - Write unit and integration tests (Jest, React Testing Library, Cypress). - Ensure accessibility (a11y) and SEO best practices. - Maintain and improve code quality through reviews and linting tools. - Work with build tools (Webpack, Vite) and CI/CD pipelines. - Stay updated with frontend trends and emerging technologies. Qualifications - 5+ years of frontend development experience with a strong focus on React.js and building responsive, high-performance web applications. - Proficiency in JavaScript/TypeScript, React Hooks, functional components, and server-side rendering frameworks such as Next.js. - Experience with state management (Redux, Context API) and styling solutions (CSS3, CSS-in-JS, Tailwind, Material UI). - Familiarity with REST/GraphQL APIs, responsive design, and modern frontend development workflows (Git, testing, CI/CD). - Solid understanding of UI/UX principles, accessibility (a11y), and web performance optimization. - Strong problem-solving skills, collaborative mindset, and effective communication in English. Benefits - Ownership through equity participation. - Annual company retreat. - Education bonus for continuous learning. - Company-wide winter break. - Paid time off. - Optional in-person events and meetups. - Tailored career roadmaps. - High-performance culture.

Role Description We are seeking a strategic Engineering Manager to own and evolve our Software Engineering Center of Excellence (CoE). You will design and deliver scalable operational frameworks that span complex software project management and high-impact engineering talent development. The role combines process optimization, technical mentorship, and delivery assurance to drive operational excellence and superior technical output across Factored’s software engineering practice. You will operate with an owner mentality, proactively identifying execution gaps, designing solutions, measuring performance metrics, and iterating on delivery processes. You will collaborate closely with cross-functional teams to ensure alignment with client expectations and the high “Factored Bar” for quality. This is a people-leadership and operational role. You will coach Engineering Leads and engineers, partner with the People and Recruiting teams, support technical sales and pre-sales engagements, and help scale the SWE CoE across our target roles: AI Engineer, Full-stack, Front-end, Back-end, SDET / Quality, DevOps. Functional Responsibilities: - Own core CoE processes, including recruitment, placement, onboarding, and structured career growth initiatives for the software engineering team. - Proactively design and implement scalable process improvements to increase organizational efficiency and drive innovation. - Coach and mentor Engineering Leads and engineers, providing feedback to elevate technical seniority, performance, and professional ownership. - Bridge strategy and execution, ensuring high-level initiatives are fully implemented, tracked, and delivered successfully. - Ensure high-quality delivery across software projects and client engagements, identifying risks early and resolving execution issues with clients and internal teams. - Resolve client escalations related to performance, availability, soft skills, and account relationships, protecting both the placement and the long-term client relationship. - Foster a culture of engineering rigor, maintaining the high “Factored Bar” by accurately measuring outcomes and technical deliverables. - Collaborate cross-functionally to align resources, manage dependencies, and achieve shared organizational goals. - Manage complex software projects from inception to completion, ensuring clear communication of results and stakeholder alignment. - Drive accountability and follow-through across all initiatives, ensuring projects stay on track and meet defined success criteria. - Monitor and optimize key CoE metrics, specifically focusing on resource utilization, placement success, and overall team performance. - Support the People team with performance reviews, PIPs, and initiatives that improve soft skills, communication, and leadership readiness across the CoE. - Partner on technical sales and pre-sales, supporting discovery calls, evaluating client job descriptions, and defining required skills and seniority levels for the recruiting team. Qualifications - 10+ years of total professional experience, with a consistent track record of professional growth and increasing responsibility. - 5+ years of experience in software engineering roles: such as Full-stack, Back-end, Front-end, or Platform engineering, with deep domain expertise. - 2+ years of experience in leadership roles, demonstrating the ability to manage high-performing teams or lead complex, multi-stakeholder projects. - Advanced English proficiency, with exceptional written and verbal communication skills tailored for both technical and executive audiences. - Mastery of software engineering fundamentals, including system design, software architecture, code quality practices, testing strategy, and end-to-end SDLC ownership. - Proven track record of execution, with a demonstrated ability to deliver high-impact results in fast-paced or ambiguous environments. - Strong project management expertise, including proficiency in agile methodologies, resource planning, and risk mitigation. - Experience in mentoring and coaching, with a focus on developing technical talent and fostering a culture of continuous learning. - Strategic problem-solving skills, with a high degree of rigor in measuring outcomes and ensuring engineering quality. - Exceptional stakeholder management skills, acting as a bridge between technical execution and business strategy. Nice to Have - Experience in consulting or client-facing environments, with a proven ability to build technical proposals and manage high-stakes client relationships. - Experience designing and implementing training programs or internal enablement curricula focused on the modern software stack. - Direct exposure to AI and Generative AI use cases, specifically how they integrate with and enhance modern software engineering workflows. - Hands-on familiarity with cloud platforms (AWS, Azure, GCP) and DevOps practices. - Proven success in scaling teams or operational processes within a rapidly growing startup or a Center of Excellence (CoE). - Familiarity with engineering quality and governance frameworks to support large-scale enterprise environments. - Active participation in the engineering community, contributing to open-source projects, speaking at conferences, or technical blogging. Benefits - Ownership through equity participation. - Annual company retreat. - Education bonus for continuous learning. - Company-wide winter break. - Paid time off. - Optional in-person events and meetups. - Tailored career roadmaps. - High-performance culture.

Role Description We are looking for a Machine Learning Engineer to join our team, with a specialized focus on Knowledge Graphs and LLMs. You will drive the development of AI products for our clients and participate in the development of a top-notch AI. - Design and implement knowledge graph architectures using property graph (Neo4j) or RDF-based models. - Transform structured and semi-structured data into optimized graph structures and query them using Cypher or SPARQL. - Integrate knowledge graphs with LLMs using Retrieval-Augmented Generation (RAG) architectures to deliver actionable insights. - Build robust APIs (FastAPI) and application services to implement relationship strength analysis and network traversal logic. Qualifications - 5+ years of hands-on experience developing and deploying machine learning models in production environments. - Bachelor's or Master's degree in Computer Science, Engineering, Mathematics, or a related field. - Hands-on experience with knowledge graph technologies, specifically property graph (Neo4j) or RDF frameworks. - Proficiency in querying systems using Cypher and/or SPARQL. - Hands-on experience with AWS Neptune, GraphDB, or Memgraph for building production-grade Knowledge Graphs. - Strong skills in ontology design and modeling complex entity relationships. - Expert-level Python development skills for building enterprise-grade applications. - Experience building Retrieval-Augmented Generation (GraphRAG) and AI-driven recommendation systems. - Strong knowledge of embeddings, vector databases, and semantic search techniques. - Hands-on experience with major cloud platforms such as AWS, Azure, or GCP. - Experience working with FastAPI/Flask. - Ability to integrate relational databases and diverse external data sources into a unified graph. - Excellent verbal and written communication skills in English. Benefits - Ownership through equity participation. - Annual company retreat. - Education bonus for continuous learning. - Company-wide winter break. - Paid time off. - Optional in-person events and meetups. - Tailored career roadmaps. - High-performance culture.

Role Description We are looking for a strategic, client-focused Customer Success Manager to support a portfolio of enterprise accounts at Factored. In this role, you will be responsible for driving customer satisfaction and retention, while supporting expansion across high-value accounts. - Manage the customer success of a portfolio of strategic, enterprise, and mid-market accounts, driving long-term client satisfaction and retention. - Act as the internal owner of account health, ensuring continuous alignment between client expectations, engineer performance, and Factored delivery standards. - Support Account Directors or Account Executives internally on delivery tasks to drive net new revenue or revenue expansion from existing accounts. - Monitor customer health metrics and qualitative feedback to proactively identify churn risks and expansion opportunities. - Maintain visibility into delivery health across accounts, including engineer ramp-up, performance feedback, and engagement signals, ensuring teams are aligned with client expectations. - Partner with engineering leads and CTLs to identify early delivery risks and coordinate mitigation plans before they impact account health. - Serve as the customer success point of contact for key stakeholders and engineering managers, collaborating closely with the Account Director or Account Executive to establish strong client connections. - Support Account Director or Account Executive on Quarterly Business Reviews (QBRs), providing data-driven insights, case studies, and strategic recommendations in collaboration with our engineers working with the client. - Align client objectives with Factored’s delivery capabilities to ensure measurable business impact. - Identify upsell and cross-sell opportunities in partnership with Account Directors and Account Executives. - Support Account Director or Account Executive in fulfilling new won deals and executing renewals. - Navigate complex stakeholder environments and manage escalations effectively. - Collaborate cross-functionally (GTM Team, Delivery, Recruiting, Legal, Finance) while maintaining accurate CRM data and reliable forecasting. - Maintain accurate CRM data, account documentation, and reliable forecasting to support strategic decision-making. Qualifications - 5+ years of experience in Customer Success, Account Management, or Client Partnerships within tech, staffing, or professional services, with engineer staff augmentation preferred. - Experience managing strategic, enterprise, and mid-market accounts (ideally $1M+ in annual revenue). - Strong understanding of staff augmentation, AI, data, and/or software development environments. - Experience working closely with engineering teams or technical stakeholders to support delivery outcomes. - Proven track record of driving retention and expansion within existing accounts. - Ability to manage complex stakeholder relationships and executive-level conversations. - Data-driven mindset with experience using CRM tools (HubSpot, Salesforce, etc.). - Excellent communication skills in English +C1 (written and verbal). - Strategic thinker with hands-on execution capability. - High ownership mentality with proactive problem-solving and strong cross-functional collaboration skills. Benefits - Ownership through equity participation. - Annual company retreat. - Education bonus for continuous learning. - Company-wide winter break. - Paid time off. - Optional in-person events and meetups. - Tailored career roadmaps. - High-performance culture.

Role Description We seek a skilled Full-Stack Engineer with React and Python expertise to join our dynamic development team. As a Full-stack Engineer, you will contribute to designing, developing, and implementing cutting-edge applications. You will be responsible for both backend and frontend development, utilizing your strong programming skills and experience with React and Python. - Build responsive and interactive web applications using React and TypeScript, focusing on performance, usability, and component-driven UI architecture. - Design and implement RESTful or GraphQL APIs using Python frameworks such as FastAPI, Django, or Flask. - Develop and optimize database schemas (PostgreSQL, MySQL, or NoSQL) and ensure smooth data integration between backend, AI, and frontend systems. - Collaborate with AI/ML engineers to integrate Generative AI components—such as LLM APIs, RAG architectures, and agent-driven workflows—into the application. - Deploy and maintain applications on cloud platforms (AWS preferred, but Azure or GCP experience is also welcome) using containerization and CI/CD pipelines. - Use AI coding tools and assistants to accelerate development, debugging, and rapid iteration of production features. - Write and maintain unit and integration tests for both frontend and backend using tools like Jest, pytest, or Playwright. - Ensure quality and reliability through basic observability, including structured logging and error monitoring. - Work closely with designers, product managers, and stakeholders to translate product ideas into high-quality, scalable solutions. - Stay current with emerging technologies in web development and AI, specifically regarding LLM orchestration and development workflow optimizations. Qualifications - 5+ years of experience as a Full-Stack Engineer, working across both frontend and backend systems. - Strong proficiency in Python and experience with frameworks such as FastAPI, Django, or Flask. - Solid experience with JavaScript/TypeScript and React, including modern state management (e.g., Redux, Zustand, or Context API). - Comfortable designing and consuming RESTful or GraphQL APIs and integrating with third-party services. - Hands-on experience with SQL/NoSQL and familiarity with data modeling and performance optimization. - Hands-on experience with LLM integration (e.g., Claude, OpenAI, or Gemini) in production applications. - Proficiency with AI coding assistants and a clear understanding of how to integrate them into a professional development workflow. - Working knowledge of cloud platforms (AWS, Azure, or GCP), including deployment and basic infrastructure management. - Experience with CI/CD pipelines, testing frameworks, and version control (Git). - Strong problem-solving and collaboration skills, with a proactive and curious mindset. - Excellent communication skills in English, both written and verbal. Benefits - Ownership through equity participation. - Annual company retreat. - Education bonus for continuous learning. - Company-wide winter break. - Paid time off. - Optional in-person events and meetups. - Tailored career roadmaps. - High-performance culture.

Role Description We are seeking a high-impact Data Engineering Manager to drive the technical evolution and operational success of our Data Engineering practice. In this multifaceted role, you will bridge the gap between business development and technical execution, joining client calls to architect robust solutions and identify the ideal talent profiles to see them through. You will act as a strategic steward of our engineering talent, managing bench workload, defining clear performance goals, and overseeing the professional growth of your team through rigorous technical mentorship. As a cultural ambassador for our Center of Excellence, you will operate with an owner mentality to increase organizational efficiency. This involves: - Assessing top-tier talent - Curating content for accelerated upskilling programs - Proactively iterating on internal processes By merging solution scoping with hands-on talent development, you will ensure our engineering output consistently meets our high bar for quality while driving superior delivery for our clients. Qualifications - 7+ years of total professional experience, with a consistent track record of professional growth and increasing responsibility. - 5+ years of experience in specialized data roles, such as Data Engineering or Analytics Engineering, with deep domain expertise. - 2+ years of experience in leadership roles, demonstrating the ability to manage high-performing teams or lead complex, multi-stakeholder projects. - Advanced English proficiency, with exceptional written and verbal communication skills tailored for both technical and executive audiences. - Mastery of data fundamentals, able to design high level data architectures and explain the relationship between each component and their purpose. - Proven track record of execution, with a demonstrated ability to deliver high-impact results in fast-paced or ambiguous environments. - Strong project management expertise, including proficiency in agile methodologies, resource planning, and risk mitigation. - Experience in mentoring and coaching, with a focus on developing technical talent and fostering a culture of continuous learning. - Strategic problem-solving skills, with a high degree of rigor in measuring outcomes and ensuring data integrity. - Exceptional stakeholder management skills, acting as a bridge between technical execution and business strategy. Requirements - Join calls with potential clients to sell our Data Engineering capabilities and understand which types of profiles they are after. - Scope solutions to solve a given business problem presented by a client. - Handle & monitor workload for engineers on the bench. - Craft upskilling programs based on available content. - Mentor engineers on how to deal with technical challenges. - Run and socialize performance reviews for the engineers lead. - Assist engineers on goal definition and progress tracking. - Be a cultural ambassador for the company and the center of excellence. - Interview and assess technical skills in the Data Engineering field. - Help either test or curate content to speed up the content creation process for training purposes. - Proactively propose improvements to our current processes in order to increase efficiency. Benefits - Ownership through equity participation. - Annual company retreat. - Education bonus for continuous learning. - Company-wide winter break. - Paid time off. - Optional in-person events and meetups. - Tailored career roadmaps. - High-performance culture.

Role Description As a Senior Machine Learning Engineer in Computer Vision, you will design and deliver advanced vision systems that power mission-critical applications for global and Fortune 500 companies. You’ll work across deep learning, large-scale data pipelines, and high-performance infrastructure, owning models end-to-end from experimentation to production deployment. This role is designed for engineers who think systems-level, understand the real-world constraints of ML at scale, and can turn ambiguous visual problems into high-impact, production-ready solutions. You’ll shape architectures, guide model strategy, and bring modern vision capabilities into enterprise environments where reliability, speed, and accuracy matter. Functional Responsibilities: - Develop and fine-tune models for tasks like image classification, object detection, segmentation, and generative modeling using TensorFlow, PyTorch, or Keras. - Implement techniques such as resizing, normalization, data augmentation, and feature extraction to improve model performance. - Optimize and deploy computer vision models on cloud platforms (AWS, GCP, Azure), edge devices, and specialized hardware (GPUs, TPUs). - Use CI/CD, model versioning, and monitoring tools to ensure reliable and scalable deployment of vision models. - Improve model speed and performance using quantization, pruning, and hardware acceleration techniques. Qualifications - +5 years of hands-on experience developing and deploying machine learning models in production environments. - Proven experience writing production-level code, with strong proficiency in Python. - Strong Python programming skills with proficiency in deep learning frameworks (TensorFlow, PyTorch, or Keras). - Expertise in designing, training, and fine-tuning models for: - Image classification (ResNet, EfficientNet) - Object detection (Faster R-CNN, YOLO, SSD) - Image segmentation (U-Net, Mask R-CNN) - Strong understanding of image preprocessing techniques (resizing, normalization, data augmentation). - Experience with computer vision libraries such as OpenCV and torchvision. - Experience with transfer learning and adapting pre-trained models. - Ability to deploy models on cloud platforms (AWS, GCP, Azure) and specialized hardware (GPUs, TPUs). - Familiarity with MLOps tools for automating ML pipelines. Benefits - Ownership through equity participation. - Annual company retreat. - Education bonus for continuous learning. - Company-wide winter break. - Paid time off. - Optional in-person events and meetups. - Tailored career roadmaps. - High-performance culture.

Role Description We are seeking a talented and experienced Enterprise Key Account Director to join our team! You'll have the opportunity to take the lead in managing and growing our account. You'll work closely with our valued customers to understand their business needs and objectives and develop strategies to ensure their continued satisfaction. We're looking for a relationship-building superstar passionate about delivering outstanding results and creating long-lasting partnerships. - Own and strengthen executive-level relationships with strategic clients, including C-suite stakeholders, ensuring long-term partnership success and high satisfaction across multiple business units. - Drive strategic account expansion, including identifying new opportunities within existing clients, developing tailored growth strategies, and leading the proposal and negotiation process to secure additional business. - Oversee and monitor client satisfaction through structured check-ins, executive business reviews, and data-driven insights, implementing initiatives to enhance retention, loyalty, and account maturity. - Lead and coordinate cross-functional teams to resolve escalations and complex challenges promptly, ensuring high-quality service delivery and minimizing operational impact for clients. - Assess clients’ evolving business needs and proactively recommend additional engineers, solutions, or service lines that align with their strategic roadmap. - Collaborate with Sales, Operations, and Delivery leadership to design and execute strategic plans that drive account growth, resource allocation, and long-term commercial outcomes. - Serve as the primary executive point of contact, ensuring seamless communication and alignment between client leadership and Factored’s internal stakeholders. - Own account performance metrics, leveraging data to forecast growth, identify risks, and create strategic roadmaps that maximize revenue and client value. - Provide coaching and direction to engineers, analysts, and internal teams by sharing client insights and feedback to continuously improve product quality and service delivery. Qualifications - 8+ years of experience in strategic account management, enterprise sales, customer success, or related fields. - Proven track record of managing and growing large, complex, or enterprise-level accounts. - Strong strategic mindset with the ability to think beyond day-to-day operations and design long-term growth plans. - Exceptional relationship-building and negotiation skills, with experience engaging senior executives and influencing key stakeholders. - Advanced analytical, problem-solving, and decision-making skills, using data to guide strategies and recommendations. - Demonstrated leadership abilities, including influencing cross-functional teams and driving outcomes without direct authority. - Excellent organizational and prioritization skills, with the ability to manage multiple high-impact accounts simultaneously. - Outstanding communication skills in English, both written and verbal, with the ability to present to executive audiences. Benefits - Ownership through equity participation. - Annual company retreat. - Education bonus for continuous learning. - Company-wide winter break. - Paid time off. - Optional in-person events and meetups. - Tailored career roadmaps. - High-performance culture.

Fully remote | Complete engagement job Founded in Palo Alto by Dr. Andrew Ng and Israel Niezen, Factored helps U.S. companies build and scale world-class AI, ML, and Data teams, powered by the top 1% of LATAM talent, with a defining purpose: To empower brilliant humans, unleash their potential, and amplify their impact in the world. At Factored, you’ll be part of a community that values learning, ownership, and authenticity, where your growth is personal and your ideas matter. We’re transparent, curious, and collaborative. We strive for excellence, celebrate diversity, encourage curiosity, and build an environment where you can truly thrive. As a Senior Data Engineer, you will engage full-time in designing and evolving the data architectures that power intelligent products for global and Fortune 500 organizations. You’ll build high-performance pipelines, optimize large-scale processing frameworks, and design data models that enable analytics, machine learning, and enterprise-grade decision-making. This role is ideal for engineers who excel at navigating complex data environments, think in terms of scalable systems, and take ownership of data reliability, quality, and performance across the entire lifecycle. Your work will ensure teams can experiment faster, deliver smarter products, and unlock meaningful insights through trusted, well-orchestrated data. Functional Responsibilities: - Develop and maintain ETL (Extract, Transform, Load) processes using Python. - Write efficient SQL queries to extract, manipulate, and analyze data from various databases. - Design, build, and optimize large-scale data pipelines using modern cloud data platforms such as Databricks and Snowflake. - Design and develop optimal data processing techniques, including automating manual processes, data delivery, data validation, and data augmentation. - Collaborate with stakeholders to understand data needs and translate them into scalable solutions. - Design and develop API integrations in order to feed different data models. - Architect and implement new features from scratch, partnering with AI/ML engineers to identify data sources, gaps and dependencies. - Identify bugs and performance issues across the stack, including performance monitoring and testing tools to ensure data integrity and quality user experience. - Build a highly scalable infrastructure using SQL and AWS big data technologies. - Keep data secure and compliant with international data handling rules. Qualifications: - 5+ years of professional experience shipping high-quality, production-ready code. - Strong computer science foundations, including data structures & algorithms, OS, computer networks, databases, and object-oriented programming. - Experience with Python. - Experience in setting up data pipelines using relational SQL and NoSQL databases, including Postgres, Cassandra or MongoDB. - Experience with data processing and warehousing tools such as Databricks and Snowflake. - Experience with cloud platforms such as AWS, GCP, or Azure - Experience with processing and orchestration, such as Spark or Airflow. - Proven success in manipulating, processing, and extracting value from large datasets. - Expertise with version control systems, such as Git. - Strong analytic skills related to working with unstructured datasets. - Excellent verbal and written communication skills in English. Our Benefits: - Ownership through equity participation. - Annual company retreat. - Education bonus for continuous learning. - Company-wide winter break. - Paid time off. - Optional in-person events and meetups. - Tailored career roadmaps. - High-performance culture. At Factored, we believe that passionate, smart people expect honesty and transparency, as well as the freedom to do the best work of their lives while learning and growing as much as possible. Great people enjoy working with other passionate, smart people, so we believe in hiring right, and are very selective about who joins our team. Once we hire you, we will invest in you and support your career and professional growth in many meaningful ways. We hire people who are supremely intelligent and talented, but we recognize that intelligence is not enough. Perhaps more importantly, we look for those who are also passionate about our mission and are honest, diligent, collaborative, kind to others, and fun to be around. Life is too short to work with people who don’t inspire you. We are a transparent workplace, where EVERYBODY has a voice in building OUR company, and where learning and growth are available to everyone based on their merits, not just on stamps on their resume. As impressive as some of the stamps on our resumes are, we recognize that human talent and passion exist everywhere, and come from many backgrounds, so stamps matter much less than results. All of us are dedicated doers and are highly energetic, focusing vehemently on execution because we know that the best learning happens by doing. We recognize that we are creating OUR COMPANY TOGETHER, which is not only a high-performing fast-growing business but is changing the way the world perceives the quality of technical talent in Latin America. We are fueled by the great positive impact we are making in the places where we do business and are committed to accelerating careers and investing in hundreds (and hopefully thousands) of highly talented data science engineers and data analysts. In short, our business is about people, so we hire the best people and invest as much as possible in making them fall in love with their work, their learning, and their mission. When not nerding out on data science, we love to make music together, play sports, play games, dance salsa, cook delicious food, brew the best coffee, throw the best parties, and generally have a great time with each other.

Fully remote | Complete engagement job Founded in Palo Alto by Dr. Andrew Ng and Israel Niezen, Factored helps U.S. companies build and scale world-class AI, ML, and Data teams, powered by the top 1% of LATAM talent, with a defining purpose: To empower brilliant humans, unleash their potential, and amplify their impact in the world. At Factored, you’ll be part of a community that values learning, ownership, and authenticity, where your growth is personal and your ideas matter. We’re transparent, curious, and collaborative. We strive for excellence, celebrate diversity, encourage curiosity, and build an environment where you can truly thrive. We are looking for a Resume Writer & Coach with experience building resumes, LinkedIn profiles, cover letters, corporate bios, and/or various business content (websites, marketing materials, as well as providing coaching sessions to develop interviewing skills. You will build technical resumes using STAR (Situation-Task-Action-Results), CAR (Challenge-Action-Results), and KSA (Knowledge, Skills, and Abilities) writing techniques. At Factored, we are building a company that we all hold as our own, every single one of us. We need your skills to help make this rocketship to new heights and help create new opportunities for us. In return, you will be rewarded with a fantastic team that supports you, rich culture, shared success, and work flexibility. Functional Responsibilities: - Create (rewrite) professional resumes for tech talent, identifying candidates’ strengths, skills and accomplishments, and presenting them in a way that is accurate, attractive and business-oriented to recruiters and technical interviewers, based on industry keywords and client-specific requests. - Gather and analyze information from multiple sources (previous resumes, interviews, LinkedIn profiles, etc.) to ensure that the resumes are complete, updated, and contain the correct keywords for their respective industries. - Identify career goals, professional trajectories and strengths to gather insights about candidates’ level of seniority, people skills, communication, and others, to help assess fitness for one or multiple roles, or raise concerns. - Manage each resume as a small project, with the ability to work on several resumes at a time, keeping organized and updating stakeholders in a timely manner (other resume writers, recruiters, account managers, engineers). - Communicate effectively with talent (candidates) to gather information, request clarification and/or insert new keywords in resumes as necessary, reaching them via WhatsApp, email, and other tools. - Provide one-on-one coaching services to build tailored versions of resumes for each candidate/engineer, identifying the best ways to leverage their skills and expertise in order to make it more appealing for recruiters/potential interviewers. - Provide one-on-one coaching sessions to develop interviewing skills. - Identify and implement best practices and guidelines, as well as suggest and track improvements to the resumes, the reviewing processes, and internal Factored tools. - Occasionally provide consultation and support in delivering other forms of written content such as corporate bios, cover letters, email templates and/or business case studies. Qualifications: - Bachelor's Degree in Languages, Psychology, Business Administration, Advertising, or related field. - Outstanding written and communication skills in English (C1+), including comfortably understanding accents from many parts of the world. - 4+ years of certifiable experience working in translation, editing, proofreading, copywriting or related fields (including freelance work). - 2+ years working with resumes and/or performing interviews for a defined industry (preferred in tech-related industries). - Detail-oriented, capable of detecting and correcting cognates, spelling/grammatical/syntax errors, and manually rewriting or rephrasing text for maximum impact. - Comfortable and experienced working in a fast-paced, rapidly growing company. Bonus points if you come from tech or from another start-up. - Able to easily change hats between projects, collaborating with stakeholders and working with tight (and sometimes fluctuating) deadlines. - A self-starter, flexible, adaptable, and comfortable with ambiguity. - Knowledgeable and comfortable with the Google Workspace ecosystem, including Google Sheets and Google Docs, and remote work tools (Slack, Zoom). Nice to have - Credentials related to HR/recruiting, resume writing, certifications, etc. - Experience in recruiting or HR area in IT industry. - Experience in career coaching is a strong plus - Familiarity with the STAR/CAR or KSA resume writing frameworks - Experience working with CRM software - Experience as an employability mentor/coach. Our Benefits: - Ownership through equity participation. - Annual company retreat. - Education bonus for continuous learning. - Company-wide winter break. - Paid time off. - Optional in-person events and meetups. - Tailored career roadmaps. - High-performance culture. At Factored, we believe that passionate, smart people expect honesty and transparency, as well as the freedom to do the best work of their lives while learning and growing as much as possible. Great people enjoy working with other passionate, smart people, so we believe in hiring right, and are very selective about who joins our team. Once we hire you, we will invest in you and support your career and professional growth in many meaningful ways. We hire people who are supremely intelligent and talented, but we recognize that intelligence is not enough. Perhaps more importantly, we look for those who are also passionate about our mission and are honest, diligent, collaborative, kind to others, and fun to be around. Life is too short to work with people who don’t inspire you. We are a transparent workplace, where EVERYBODY has a voice in building OUR company, and where learning and growth are available to everyone based on their merits, not just on stamps on their resume. As impressive as some of the stamps on our resumes are, we recognize that human talent and passion exist everywhere, and come from many backgrounds, so stamps matter much less than results. All of us are dedicated doers and are highly energetic, focusing vehemently on execution because we know that the best learning happens by doing. We recognize that we are creating OUR COMPANY TOGETHER, which is not only a high-performing fast-growing business but is changing the way the world perceives the quality of technical talent in Latin America. We are fueled by the great positive impact we are making in the places where we do business and are committed to accelerating careers and investing in hundreds (and hopefully thousands) of highly talented data science engineers and data analysts. In short, our business is about people, so we hire the best people and invest as much as possible in making them fall in love with their work, their learning, and their mission. When not nerding out on data science, we love to make music together, play sports, play games, dance salsa, cook delicious food, brew the best coffee, throw the best parties, and generally have a great time with each other.